Receptionist
Unit secretary job in Nocatee, FL
💼 Receptionist 🕒
Schedule: 3 Days/Week | 13-Hour Shifts
✨ About the Role
As a Receptionist (Patient Experience Coordinator), you'll be the first point of contact for our patients - the person who sets the tone and makes people feel at ease. This role is perfect for someone with strong customer service skills who wants to do work that matters.
No healthcare experience? No problem. If you've worked in hospitality, retail, or any fast-paced service role, you already have the foundation - we'll teach you the rest.
🧩 What You'll Do
Greet every patient with warmth and professionalism
Manage check-in/check-out, verify info, and assist with forms
Answer phones and emails with clarity, kindness, and accuracy
Schedule and confirm appointments
Keep front desk area clean, calm, and welcoming
Use digital tools and office systems efficiently
Support teammates and adapt as needs shift
🧠 What You Bring
A people-first attitude with great communication skills
Ability to multitask and stay calm under pressure
Comfort using email, calendars, and scheduling systems
A willingness to learn healthcare protocols and privacy practices
1+ year of customer-facing experience (retail, hospitality, etc.)
High School Diploma or GED
🌱 Why You'll Love Working Here
Purpose-Driven Work: Help people on their mental health journey
Time Off That Matters: 10 PTO days (15 after year 1) + 10 paid holidays
Great Benefits: 90% covered health, dental & vision insurance
Future-Focused: 401k + internal growth opportunities
Referral Bonuses: Get rewarded for bringing great people into the team
🌟 About Serenity
At Serenity Healthcare, we believe in redefining mental wellness. Using innovative technology and evidence-based care, we help patients who haven't found success with traditional treatments. Our mission is to help people take back their lives - and we're looking for team members who care deeply about making that happen.
Auto-ApplyFront Desk Coordinator I
Unit secretary job in Palm Coast, FL
Classification: Full-time, Non- Exempt
Department: Practice Operations
Reports to: Practice Manager
Staff
Last Revised: February 2025
Performs various clerical duties for office manager, or providers including: answering telephones, taking messages, scheduling appointments, copying, and creating/scanning charts. Responsible for data entry and patient account follow up, as well as monthly reports.
DUTIES AND RESPONSIBILTIES
Answer and screens high volume telephone calls in a courteous manner, and records messages for providers and other personnel.
Schedule patient appointments and procedures according to established policies and procedures.
Check-in patients upon arrival at the office as well as check-out upon departure.
Obtain accurate information from patients and ensure all registration forms are complete.
Collect patient and insurance payments and reconcile charges on a daily basis.
Verify account balances and refunds for accuracy. Provide information to patients regarding unpaid balances.
File records in appropriate sections of patient charts in EMR.
Prepare patient charts in advance and scan documents into charts in EMR.
Transcribe letters and create forms as needed.
Maintain files and records in a confidential manner.
Maintain organization and efficiency of front office, including office supply inventory.
Maintain patient confidentiality.
Perform other related duties as directed or assigned
Requirements:
QUALIFICATIONS/ REQUIREMENTS
High school diploma or GED.
Minimum of 2 years of experience in a medical office, front office or scheduling experience.
REQUIREMENTS FOR LEVEL I STATUS:
Entry level (1-4 years' experience) and/or meet the basic requirements of the job with the need for additional supervision
Excess of 4 years' experience if meeting only the basic requirements of the job with need for additional supervision
PERFORMANCE REQUIREMENTS
Knowledge of clinic policies and procedures.
Knowledge of computer programs and applications.
Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
Skill in operating office equipment
Skill in handling paperwork/filing adequately.
Skill in handling incoming phone calls and triaging appropriately.
Skill in written and verbal communication.
Ability to learn/use other computer programs including Microsoft Excel, e-mail, Internet, and Microsoft PowerPoint.
Ability to sort and file materials correctly by alphabetic or numeric systems.
Ability to flexibly respond to changing demands.
Ability to organize and prioritize tasks effectively.
WORKING CONDITIONS
Work performed in office environment. Involves frequent contact with staff and patients. May require working under stressful conditions.
EQUIPMENT OPERATED
Office machinery including computers, fax, dictating machine, calculator, and photocopier.
PHYSICAL DEMANDS
Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands or deliveries, or sitting for extended periods of time. Stress can be triggered by multiple staff demands and deadlines. Occasionally lift and carry files up to 20 pounds
SAFETY HAZARD OF THE JOB
Minimal Hazards
This does not list all the duties and responsibilities of the job. You may be asked by supervisors or managers to perform other instruction, duties, and responsibilities, as appropriate. You will be evaluated in part based upon your performance of the duties and responsibilities identified in this .
Management has the right to revise this at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, with or without cause.
Medical Receptionist at Growing Practice
Unit secretary job in Saint Augustine, FL
Established in 1998, Comprehensive MedPsych Systems (CMPS) offers a complete range of services in an innovative private practice setting. We are a nationally recognized group of experienced, compassionate, board-certified psychiatrists,neuropsychologists, psychologists, therapists and mental health professionals.
We are experts in treating a complex array of mental health issues and mental health disorders. From neuropsychologists evaluating a diverse range of cognitive and psychological symptoms, to therapists for child, adult, individual and family counseling to psychiatrists for medication, CMPS' comprehensive range of services ensures that its clients and patients always have access to the latest and most innovative services.
As of 2016, after 17 years of operation, CMPS has provided services to more than 80,000 patients and currently provides more than 7000 patient visits per month. CMPS private practice model of innovative multidisciplinary care has garnered national recognition by the American Psychological Association and is poised to expand.
CMPS is a family owned and operated practice. We offer medical insurance, HSA, 2% match IRA, and 3 weeks paid time off annually.
Job Description
Our medical receptionists welcome patients for their appointments, schedule/ reschedule appointments, and assist with taking patient vitals as needed. They are responsible for collecting payment at time of service and also assist in maintaining patient demographic records and financial accounts. We are looking for a highly detailed, customer service driven individual to join our growing practice
Qualifications
• Minimum of a high School diploma • 1-2 years in a medical setting • Ability to set priorities and work with minimal supervision • Excellent organization and communication skills • Excellent telephone communication skills: must speak well, clearly and pleasantly while projecting care and helpfulness • Ability to handle stress calmly and be flexible to change • Excellent computer and keyboarding skills • Knowledge of medical insurance • Ability to prioritize workload while being flexible to meet the expectations of daily operations • Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines kept confidential according to EEO guidelines.
Additional Information
Demonstrate regard for the dignity and respect of all patients, visitors and staff Welcome all visitors in person; answers telephone promptly Keep patient appointments on schedule by notifying provider of patient's arrival as needed Comfort patients by anticipating concerns and answering questions; Helps patients in distress by responding to emergencies Obtain revenue by recording and updating financial information at each appointment; record and collect patient balances; update patient accounts Obtain changes in insurance and provide documentation and consistent communication to billing department Responsible for office inventory; ordering supplies; verifying receipt of supplies; scheduling equipment service and repairs and maintaining a clean and tidy reception area. Protects patient rights by maintaining confidentiality of personal and financial information
Medical Receptionist
Unit secretary job in Saint Augustine, FL
Full-time Description
Florida Physician Specialists has an immediate opening for a Front Desk Receptionist at Mciver Clinic CR210 Location.
This position will be responsible for greeting patients at the front desk or on the phone promptly and enthusiastically, checking patients in and out, printing forms, confirming referrals and handling any other tasks in order to maintain an efficient and presentable environment for patients. Employees in this position must always adhere to patient confidentiality and HIPAA regulations.
This is a full time position with benefits including medical, dental, vision, and 401K retirement plan.
Schedule: Monday-Friday, 7:45am - 5:00pm
Essential Functions (including but not limited to):
Greet all patients at the front desk (and on the phone) promptly upon their arrival and offer immediate assistance
Always represent the practice with a positive and helpful disposition
Collect patient personal data and insurance information
Confirm information on file is correct with all returning patients and update if necessary
Ensure waiting area and lobby are always tidy and presentable
Assist all patients, drug representatives, and visitors and ensure no unauthorized entry into the back office
Maintain basic office supplies in order to ensure front desk efficiency
Answer questions and provide other information as requested
Direct calls to other departments as needed. Relay necessary messages to staff
Maintain the strictest patient confidentiality and adhere to HIPAA guidelines
Occasional travel between division offices may be required. Must hold and maintain active Driver's License and pass MVR screening upon hire and annually.
Requirements
Ideal candidates for this position will have:
Prior customer service experience in a healthcare setting (preferred)
Prior front desk experience in a medical office setting (preferred)
Ability to consistently deliver excellent customer service with a patient-care focus
Excellent communications skills, both verbally and in writing
Energetic, enthusiastic and generally cheerful disposition
Ability to handle sensitive and confidential information
Computer proficiency
High School Diploma or equivalent (required)
Salary Description 16-18
Front Desk Coordinator, Palm Coast, Full-time
Unit secretary job in Palm Coast, FL
Join a friendly and collaborative team, working alongside multiple employees to provide superior patient care in an outpatient setting. They will have the opportunity to collaborate with other specialty teams including neurological, geriatrics, orthopedics, pediatrics, sports therapy, women's health, vestibular/balance, oncology, and low vision.
Responsibilities:
Provide a positive patient experience through patient engagement
Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines
Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician
Collect co-payments, co-insurance, and deductible at time of service
Ability to multi-task in a fast paced environment
Maintaining patient records and accounts by obtaining, recording, and updating the account
Maintain communication with the center manager and provider relations specialist
Effectively communicate both verbally and written with referral sources and vendors
Qualifications:
High School diploma or equivalent
Successfully complete a data entry assessment
Customer service experience preferred
Medical terminology knowledge desired
Location: 9 Pine Cone Dr Suite 104B, Palm Coast, FL 32137
Hours: Monday-Friday 8am-5pm
Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:
Competitive Pay
Comprehensive Benefits package
Vacation/Paid Time Off
Retirement Plan
Employee Discounts
Clinical Education and Professional Development Programs
Auto-ApplyReceptionist (On-site)
Unit secretary job in Saint Augustine, FL
Farah & Farah is a large Personal Injury law firm operating since 1979. We are an established, successful, Firm specializing in Personal Injury and are looking to grow our winning team. This is a fantastic opportunity to join an organization that acknowledges hard work, values work/life balance, and strives to provide a positive atmosphere where people enjoy working and helping others.
As a Receptionist at Farah and Farah, you are the first point of contact for the entire organization. This requires a positive attitude and a polished professional appearance. This position will multi-task a variety of office activities to make sure the office runs successfully.
Responsibilities:
Welcoming on-site guests, determine nature of business, and announces guest to appropriate personnel
Answering incoming telephone calls, determining purpose of callers, and forwarding calls to appropriate personnel or department
Taking and delivering messages or transferring calls to voicemail when appropriate personnel are unavailable
Scheduling meetings, travel plans, and conference rooms for attorneys, clients and vendors
Assist the legal teams with clerical duties to include faxing, copying, and organizing/maintaining fil
Ensure main voicemail reflects office closings, special events as well as posting office closed signs
Answering questions about organization and provides callers with address, directions, and other information requested
Receiving and forwarding incoming faxes
Receives, sorts, and distributes office mail
Ensure compliance to all company Policies, Procedures, and expectations
Support administrative and special projects requirements, as assigned
Requirements and skills:
Polished professional with outgoing attitude, be a team player and love to make the guests feel at home
Outstanding time-management and typing skills with proficiency
Demonstrated excellent organizational, coordinating, and personal interface skill
Proven job diligence, dedication, and attention to detail
Comfort and experience interfacing with various levels of staff and management, while working in a fast-paced environment
Familiarity and working knowledge of general office machines (fax, copier, printers, etc.)
Working knowledge of MS Office (Outlook, Word, Excel, etc.)
Professional presentation in attire, demeanor, appearance, and compliance to company dress code
Demonstrate excellent written and verbal communication skills, including the ability to successfully communicate with the public, other employees, and vendors
Strong sense of confidentiality and ability to exercise sound judgment
Benefits:
Dental insurance
Health insurance
Vision insurance
Paid Time off
401K
Employer Paid Short Term Disability and Basic Life Insurance
Schedule:
Day shift (8 AM - 5 PM)
Full-Time, 40 hours a week
Monday to Friday
Onsite Office Professional Setting
Equal Opportunity Statement
Farah & Farah provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
Auto-ApplyMedical Assistant - Front Desk
Unit secretary job in Edgewater, FL
Our purpose is Better Health. Specializing in primary care for patients 65+ is our passion.
What's Your Why?
• Are you looking for a career opportunity that will help you grow personally and professionally?
• Do you have a passion for helping others achieve Better Health?
• Are you ready to join a growing team that shares your mission?
Why Join Our Team: At VIPcare, we value you. We see you. Team Members at VIPcare are living their why and building their careers with a reliable team that shares their mission of providing 5-star service that always puts patient care and outcomes first. At VIPcare, it's the little things we do each and every day that set us apart from other primary care practices. Our patients are family, and we want to keep our family healthy. Be part of a team that is transforming healthcare one patient at a time. We take great care of our team so they can take great care of our patients and achieve: Better Care. Better Outcomes. Better Health.
Responsibilities
Position Objective:
The Medical Assistant is a clinical role and is responsible for administrative and clinical tasks, such as maintaining patient records, preparing patients and rooms for examination, assisting physicians with exams, and performing front-desk tasks. This role is a safety-sensitive position as it involves direct patient care and administering medication. The incumbent will report to the Office Manager (or similar role) and will provide physician support services while providing positive patient experiences.
Responsibilities:
Greet and prepare patients for provider examination by obtaining patient history, chief complaint, current medications, medical history, allergies, surgical history, family history, social history, and other preventative medicine reviews, take patients' vitals, and record information in the patient electronic medical record
Assist provider with examination, treatments, and procedures as directed
Maintain complete and detailed records, electronically in the EMR, of patients' information
Measure and record vital signs and record them in the EMR
Accurately and professionally handle all front-desk operations, including answering phones, greeting patients, scheduling appointments, addressing routine inquiries, and triaging calls
Maintain patient medical records in accordance with the center's policy
Explain treatment procedures, medications, diets, or providers' instructions to patients
Prepare both patient and room for examination
Complete patient phone calls including, but not limited to, proactive care coordination, medication reminders, appointment reminders, transitional care management, and complete documentation with telephone encounters accordingly.
Provide both patient and provider support during procedures by handing instruments or equipment to the physician as directed
Clean and sterilize instruments and equipment after use and dispose of contaminated supplies
Perform clinical duties including administration of oral and injectable medications, irrigation of eyes and ears, dresses and bandages wounds and incisions, starts and monitors IV infusion, and assists physicians with any/all procedures as requested
Perform in-office diagnostic tests including eye exams, electrocardiograph, administration of oxygen as ordered, pulse oximetry, peak flow, and inhalation treatments.
Perform in-office CLIA-waived lab tests
Carry out quality controls related to lab equipment and testing, complete and maintain lab-related logs, perform PT/INR utilizing CoaguChek/Coag Sense machine, and perform glucose testing utilizing glucometer
Accurately complete electronic medical records to include medical services rendered, test results, and supplies used
Monitor disposable inventory and place orders for medical supplies and pharmaceuticals as requested
Draw blood and process specimens for send-out
Provide patient education as directed by the provider
Assist front office tasks by performing additional clerical duties, including patient check-in/out, referrals, prescription medication management, inbound/outbound telephone calls etc.
Help maintain an adequate inventory of office medications and medical supplies and orders as needed
Assist in onboarding and training new Team Members
Assist with inventory and maintaining office supplies
Additional duties as assigned
Position Requirements/ Skills:
High school diploma or equivalent required
Completion of Accredited Medical Assistant program, preferred (RMA or CMA)
Minimum of 1 year of experience as a Medical Assistant
CPR certification, preferred
IV Start Certification, preferred
Phlebotomy experience, preferred (knowledge of various collection methods and testing, such as bleeding times, collecting donor blood, bedside testing, and preparing specimens)
Knowledge of medical coding, preferred
Knowledge of HIPPA, preferred
Knowledge of OSHA, preferred
Working knowledge of common prescription medications that treat conditions and diseases for the the patient population assigned
Basic computer skills, including familiarity with electronic medical records
Must be able to display excellent telephone and switchboard etiquette
Proficient with Google Suite (Drive, Docs, Sheets, Slides) and Microsoft Office (Word, Excel, PowerPoint) for real-time collaboration
Physical Requirements:
Full range of body motion, including handling and transferring patients, manual and finger dexterity; including eye-hand coordination
Requires standing, walking, pushing, bending, kneeling, and reaching at arm's length and overhead in a clinic for prolonged periods of time
Requires ability to sit or stand for prolonged periods of time
Must be able to lift and move patients and medical equipment as needed
Requires ability to lift/carry up to 15 lbs
Requires corrected vision and hearing to normal range
Ability to sit for extended periods of time
Ability to operate a computer and telephone
Have own means of transportation
Key Attributes/ Skills:
Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles
An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments
Is able to work within our Better Health environment by facing tasks and challenges with energy and passion
Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals
Demonstrated ability to handle data with confidentiality
Ability to work cross-functionally with multiple teams; ability to work independently with minimal supervision
Excellent organizational, time-management, and multi-tasking skills with strong attention to detail
Excellent written and verbal communication skills; must be comfortable communicating with patients, providers, health plans, and internal/external stakeholders
Strong interpersonal and presentation skills
Strong critical thinking and problem-solving skills
Must be results-oriented with a focus on quality execution and delivery
Appreciation of cultural diversity and sensitivity toward target patient populations
COMPENSATION & BENEFITS
We offer a HIGHLY competitive compensation and comprehensive benefits package:
Competitive base salary
Medical, dental, vision, disability and life
401k, with employer match
Paid time off
Paid holidays
Pay Range USD $19.50 - USD $22.00 /Hr.
Auto-ApplyMedical Receptionist
Unit secretary job in Port Orange, FL
Become a part of our caring community and help us put health first CenterWell is seeking dedicated, compassionate, and experienced candidates with Medical Receptionist experience who are interested in growing with the company and being a part of something great!
Location: CenterWell Senior Primary Care office address: 7649 W Colonial Drive / #115; Orlando, FL 32818
Medical Receptionist Role Overview:
The Medical Receptionist operates a switchboard or multi-line phone and maintains long distance call logs. Takes and distributes accurate messages. Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address. Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.
Use your skills to make an impact
Additional Information
Required Qualifications
•Experience as a
Medical Receptionist
in a fast pace/high volume environment
•Minimum of 1 to 2 years of professional experience as a Medical Receptionist in ‘front-office' with direct patient care contact
•Previous experience in a geriatric setting
•Experience with MS Outlook
•Experience with HEDIS
•Experience with Electronic Medical Records (Athena)
•Basic Computer knowledge
•Must be a team player with excellent communication skills
•Willingness to learn and be cross trained in other roles based on business need
Preferred Qualifications
•Bilingual (English/Spanish)
Medical Receptionist Working hours:
Scheduled 40 hours per week
Monday to Friday 8AM-5PM
Local travel may be required; Mileage is reimbursed
This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
Alert
Social Security Request Task Notification: Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website.
Benefits
Being a part of the CenterWell team gives you: We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k, tuition reimbursement, vacation, paid holidays, work-life balance, growth, a positive and fun culture and much more.
Language Proficiency Testing:
Bilingual English/Spanish. Must be able to speak, read and write in both languages without limitations or assistance. See Additional Information on testing. Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.
#LI-HJ
#LI-Onsite
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$38,000 - $45,800 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Auto-ApplyFront Desk Coordinator
Unit secretary job in Orange City, FL
Looking for a career that makes you smile? We're seeking a Front Desk Coordinator to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
Welcomes visitors to the practice and provides information about clinic features
Answers, screens, and routes incoming calls and takes messages as needed
Checks-in and collects general information from patients on their first visit
Verifies insurance information
Notifies clinicians of patient arrival and readiness
Makes appointments for returning patients as necessary
Prints/reprints appointment reminders and school/work excuses
May make changes to the patient schedule as necessary
Coordinates payment arrangements or account resolution
Receives, stores, and delivers shipments and mail
Takes payments and posts to account
Updates charts and patient information
Drives internal marketing initiatives and fosters participation from everyone
Your special skills:
We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:
Ability to communicate effectively verbally and in writing
Ability to listen and understand information verbally and in writing
Prerequisites for success:
Basic knowledge of Microsoft Office
Ability build rapport with patients
Ability to establish and maintain good working relationships with patients and coworkers
The Perks:
In exchange for the dynamic contribution you'll bring to our team, we offer:
Competitive salary
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
2 weeks paid time off in your first year + paid holidays
Discounts on braces and clear aligners for you and your family members
Best Smiles offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles.
This is the perfect opportunity to grow with an expanding organization! Apply today!
Medical Front Desk
Unit secretary job in Saint Augustine, FL
Job Description
Are you a friendly and organized individual looking for an exciting new opportunity in the healthcare industry? If so, we are looking for a Medical Front Desk professional to join our growing Otolaryngology practice!
As our front desk representative, you will be the first point of contact for our patients and visitors. You will greet them with a warm smile and ensure they feel welcome and comfortable in our office. You will also be responsible for scheduling appointments, managing patient records, and answering phone calls.
In addition to your administrative duties, you will play a key role in ensuring that our patients receive the highest level of care. You will work closely with our physicians and clinical staff to provide excellent customer service and ensure that our patients have a seamless experience from check-in to check-out.
We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Medical Front Desk Associate with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today!
Required Education and Experience
High School graduate or equivalent
One year of related experience
AAP/EEO Statement
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.
#IDcentral
Medical Receptionist
Unit secretary job in DeLand, FL
SAAFE is on the lookout for a dynamic and dedicated Medical Receptionist. This vital role will attend to patients by phone and in person. Empathy and efficiency are required to facilitate the smooth running of our mental healthcare environment and quality of patient care.
This Medical Receptionist must have excellent customer service skills. They must also posses the ability to function well in a high paced environment. A high school diploma or GED plus one to three years work experience in the field is required.
Administrative Duties:
Greet and check-in patients
Ensure patient information is accurate including billing information
Maintain and manage patient records
Insurance verification
Answer phones
Collect co-pays and payments
Move patients through appointments as scheduled
Know and understand medical office procedures and policy
Complete other clerical duties as assigned
Ensure reception area is well maintained, neat and clean
Safeguard patient privacy and confidentiality
Education and Experience:
High school diploma
Knowledge of medical terminology, procedures and diagnosis
Knowledge of computer and relevant software applications
Knowledge of general administrative and clerical procedures
Working knowledge of healthcare insurance preferred
Auto-ApplyFront Desk Receptionist
Unit secretary job in New Smyrna Beach, FL
Job Description
Anchor Injury and Integrative Health offers top-quality care and attention to your needs. Our mission is to stabilize health using a holistic approach, combining conventional medicine with evidence-based complementary therapies to enhance overall wellness and quality of life.
We are seeking a dynamic and customer-focused individual to join our team as a Front Desk Receptionist. As the first point of contact for our clinic, you will play a crucial role in providing exceptional service to our patients while ensuring smooth clinic operations. This position involves a variety of tasks as follows.
Salary: $15.00 - $17.00 per hour
Answering Phones:
- Greet patients and answer incoming calls promptly and professionally.
- Provide information about clinic services, appointment availability, and general inquiries.
- Direct calls to appropriate staff members or departments as needed.
Checking Patients In:
- Welcome patients warmly as they arrive for their appointments.
- Verify patient information and update records as necessary.
- Ensure patients complete necessary paperwork and forms accurately and efficiently.
Checking Patients Out:
- Process payments for services rendered, including copays, deductibles, and other fees.
- Provide receipts and documentation for patient transactions.
- Schedule follow-up appointments as needed and provide appointment reminders.
Collecting Fees for Services:
- Calculate fees for services based on fee schedules and insurance coverage.
- Explain billing and payment options to patients and assist with financial arrangements as needed.
- Maintain accurate records of payments received and reconcile cash drawer at the end of each day.
Scheduling Appointments:
- Manage appointment scheduling software to book and confirm patient appointments.
- Coordinate scheduling adjustments and cancellations to optimize clinic efficiency.
- Follow up with patients to reschedule missed appointments and fill cancellations promptly.
Additional Responsibilities:
- Assist at educational presentations with patient scheduling and fee collection.
Patient Communication:
- Communicate with patients via phone, email, and in-person to provide appointment reminders, follow-up instructions, and other important information.
- Ensure patients feel valued and cared for throughout their interaction with the clinic.
Administrative Support:
- Assist with administrative tasks such as filing paperwork, organizing patient records, and maintaining office supplies.
- Collaborate with clinic staff to streamline administrative processes and improve overall efficiency.
Continuous Improvement:
- Actively participate in staff meetings and training sessions to stay informed about clinic policies, procedures, and best practices.
- Identify opportunities for process improvement and contribute ideas for enhancing patient experience and clinic operations.
Requirements/Responsibilities
Qualifications:
High school diploma or equivalent required; additional education or training in customer service or healthcare administration preferred.
Prior experience in a medical or chiropractic office setting preferred but not required.
- Strong communication skills, both verbal and written, with a professional and friendly demeanor.
- Excellent organizational skills and attention to detail.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Proficiency with computer software and willingness to learn new systems.
- Commitment to providing exceptional customer service and patient care.
This position offers a competitive salary, opportunities for advancement, and a supportive work environment focused on promoting employee well-being and professional growth.
Anticipated Hours:
Monday: 6:30 am-5:30 pm
Tuesday: 2:30 pm-7:00 pm
Wednesday: 8:00 am - 7:00 pm
Thursday: 1:30 pm-6:30 pm
Friday: 7:30 pm - 6:30 pm
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Medical Assistant / Front Desk - PRN
Unit secretary job in Daytona Beach Shores, FL
Part-time Description
Halifax Health Express Care is now hiring a Medical Assistant / Front Desk. We are hiring for our clinics in Daytona Beach Shores, Ormond Beach, and Deltona. We are looking for someone who is dependable and able to multi-task in a fast-paced clinic.
This is a PRN position which does not include benefits. You must be able to work up to a 12 hour shift which includes select weekends and holidays, with 3-4 days per week scheduled.
Pay: $14.00 - $18.00 per hour
ESSENTIAL RESPONSIBILITIES:
Provides support to the clinical and administrative teams as needed
Greets and patients in the front lobby.
Answers phone calls, and properly takes messages or directs calls to appropriate staff.
Collects Payments
Verifies patient information by interviewing patient; recording medical history; confirming the purpose of the visit.
Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary and escorting patient to exam room.
Secures patient information and maintains patient confidence by completing and safeguarding medical records in accordance with HIPAA guidelines; completing diagnostic coding and procedure coding
Instruct patients on collection of any necessary samples and tests
Give injections, administering prescribed medications as directed by provider and in accordance with nursing standards
Observe patients, charting and reporting changes in patients' conditions, such as adverse reactions to medication or treatment, and taking any necessary action
Ensure that patient chart entries are made accurately and in a timely matter and forwarding charts as appropriate.
Assist with scheduling of tests and treatments.
Arrange referrals to a specialist and obtaining pre-authorizations when directed to by the Provider.
Prepare exam and treatment rooms for patient intake.
Assist with lab testing and Phlebotomy.
Assist providers in preparing for minor surgeries and physicals.
Counsels patients by transmitting physician's orders and questions about treatment.
Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.
Keeps inventory of stock and keeps adequate supplies on hand; places orders when need and verifies receipts.
Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
Adhering to professional standards, policies, and procedures, federal, state, and local requirements.
Requirements
SKILLS AND QUALIFICATIONS:
Associates Degree/Certification, or cumulative experience.
Phlebotomy skills are required
Must be able to lift 25 lbs and stand/sit for extended periods of time
Excellent verbal and communication skills
Experience with EMR systems
Able to multi-task and work independently.
Must be flexible with shifts.
Must be able to work weekends and 12-hour shifts.
Job Type: Full-time
Front Desk Receptionist
Unit secretary job in New Smyrna Beach, FL
Job description Requirements:
High School or Equivalent Diploma
Ability to type a minimum 50 wpm
Must be able to pass a level II AHCA background screening and drug test.
1-2 Years of Related Experience
At Seashore Senior Living, we have an immediate opening for a front desk administrative attendant in our facility. This is a very important position, as you are the front line of our facility - the first face that greets people when they enter.
At Seashore, our team is a family, and we are looking for a new team member that can be depended on to show up and serve our residents with a wonderful attitude, a friendly disposition, and a willingness to help.
As a Seashore Front Desk Attendant, you will
Greet and allow entry to family members and staff to our facility.
Complete administrative tasks (familiarity with email, Microsoft and Google office tool, are a plus!)
Create copies, file paperwork, organize paperwork.
Assist with cleaning as needed.
Assist with scheduling as needed.
Answer phones, return voice messages, and pass messages on to other staff and community members.
The ideal candidate will have
One year of relevant experience working in an administrative environment.
The ability to communicate effectively in English, both verbally and in writing.
Have a passion for helping others.
A heart for working with senior adults and their families.
Compensation: $14-$15 per hour depending on experience.
Part-Time
If this describes you, apply today for first consideration!
Job Type: Part-time
Salary: $14.00 - $15.00 per hour
Schedule:
8 hour shift
On call
Weekend availability
Work Location: In person
Medical Receptionist
Unit secretary job in New Smyrna Beach, FL
Job DescriptionBenefits:
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
Wellness resources
Benefits/Perks
Flexible Scheduling
Competitive Compensation
Careers Advancement
Benefit Package
Job Summary
We are seeking a Medical Receptionist to join our team. In this role, you will collect patient information, perform patient check-ins, insurance verifications, collect copays and deductibles, and perform patient call backs. The ideal candidate is highly organized, detail oriented and a team player.
Responsibilities
- Ensure all patient paperwork is completed and submitted in an accurate and timely manner
- File patient medical records and information
- Maintain the confidentiality of all patient medical records and information
- Provides outstanding customer service
- Provides on-going training and supervision to all receptionist team members
- Other administrative and clerical duties as assigned
Qualifications
- Minimum of 3 years experience as a Medical Receptionist or equivalent in a similar role is preferred
- Knowledge of medical terminology and administrative processes
- Familiarity with information management programs, Microsoft Office, and other computer programs
- Excellent organizational skills and attention to detail
- Strong interpersonal and verbal communication skills
- Must be willing to work at New Smyrna Beach and Ormond Beach locations
Receptionist
Unit secretary job in DeLand, FL
Job Purpose: Function as support for the dental office at the front desk. This position is a combination of patient interaction and basic paperwork administration under the direction of the Office Manager. Duties and Responsibilities: * Exercise excellent customer service while interacting with patients both over the phone and in person.
* Check in all patients and complete patient registration under the direction of the Office Manager.
* Schedule patient appointments within operational standards.
* Confirm patient appointments two (2) business days prior to the patients' appointments.
* Complete insurance verifications two (2) business days prior to all (general and specialty) patients' visits to determine coverage and benefit limits and link insurance in EagleSoft, as directed by office manager and/or ortho supervisor. Ensure pre-authorizations are received prior to appointments, if required.
* Complete check out process with each patient by reviewing charts to ensure that all information is written properly and procedures are documented and match the signed routing slip that the general dentist or specialist has submitted.
* File patient charts on a daily basis.
* Participate in morning huddle, chart review and all routine office meetings as necessary.
* Participate in monthly checklist activities as assigned.
* Keep front desk area clean and neat.
* All other duties and responsibilities as assigned.
Additional Responsibilities:
* Basic clerical and administrative skills.
* Excellent customer service skills with professional and courteous phone etiquette.
* Basic knowledge of insurance and dental terminology helpful.
* Working knowledge of Internet Explorer and Microsoft Word required knowledge of Microsoft Excel preferred.
* Experience with dental software such as EagleSoft preferred.
* Strong organizational skills with the ability to multi-task.
Auto-ApplyMedical Receptionist at Growing Practice
Unit secretary job in Saint Augustine, FL
Established in 1998, Comprehensive MedPsych Systems (CMPS) offers a complete range of services in an innovative private practice setting. We are a nationally recognized group of experienced, compassionate, board-certified psychiatrists,neuropsychologists, psychologists, therapists and mental health professionals.
We are experts in treating a complex array of mental health issues and mental health disorders. From neuropsychologists evaluating a diverse range of cognitive and psychological symptoms, to therapists for child, adult, individual and family counseling to psychiatrists for medication, CMPS' comprehensive range of services ensures that its clients and patients always have access to the latest and most innovative services.
As of 2016, after 17 years of operation, CMPS has provided services to more than 80,000 patients and currently provides more than 7000 patient visits per month. CMPS private practice model of innovative multidisciplinary care has garnered national recognition by the American Psychological Association and is poised to expand.
CMPS is a family owned and operated practice. We offer medical insurance, HSA, 2% match IRA, and 3 weeks paid time off annually.
Job Description
Our medical receptionists welcome patients for their appointments, schedule/ reschedule appointments, and assist with taking patient vitals as needed. They are responsible for collecting payment at time of service and also assist in maintaining patient demographic records and financial accounts. We are looking for a highly detailed, customer service driven individual to join our growing practice
Qualifications
• Minimum of a high School diploma • 1-2 years in a medical setting • Ability to set priorities and work with minimal supervision • Excellent organization and communication skills • Excellent telephone communication skills: must speak well, clearly and pleasantly while projecting care and helpfulness • Ability to handle stress calmly and be flexible to change • Excellent computer and keyboarding skills • Knowledge of medical insurance • Ability to prioritize workload while being flexible to meet the expectations of daily operations • Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines kept confidential according to EEO guidelines.
Additional Information
Demonstrate regard for the dignity and respect of all patients, visitors and staff Welcome all visitors in person; answers telephone promptly Keep patient appointments on schedule by notifying provider of patient's arrival as needed Comfort patients by anticipating concerns and answering questions; Helps patients in distress by responding to emergencies Obtain revenue by recording and updating financial information at each appointment; record and collect patient balances; update patient accounts Obtain changes in insurance and provide documentation and consistent communication to billing department Responsible for office inventory; ordering supplies; verifying receipt of supplies; scheduling equipment service and repairs and maintaining a clean and tidy reception area. Protects patient rights by maintaining confidentiality of personal and financial information
Front Office Medical Assistant
Unit secretary job in Saint Augustine, FL
Job DescriptionDescription:
This position may be involved in both the clinical and administrative areas including assisting physicians with patient care and handling clerical, environmental, and organizational tasks. This position requires the ability to transition seamlessly between front office and back-office duties based on the needs of the day. The ideal candidate will be comfortable and skilled in both administrative and clinical functions, ensuring a smooth workflow throughout the practice. A strong team player, this individual will adapt to shifting priorities and contribute effectively to both patient-facing and support roles. From managing appointment scheduling and patient intakes, your role will also help support our clinical staff and keep the office running smoothly. The ideal candidate is organized, compassionate, and thrives in a fast-paced healthcare environment.
DUTIES AND RESPONSIBILTIES
Fulfills patient care responsibilities as assigned that may include checking schedules and organizing patient flow; accompanying patients to exam room; assisting patients as needed with collecting specimens, preparing for exam, etc.; collecting patient history; checking vital signs; performing screenings per provider guidelines; assisting providers as needed; charting; administer injections, perform EKGs and PFTs; relaying instructions to patients/families; answering phone calls, and providing pertinent information.
Ensure compliance with HIPAA and other healthcare regulations
Perform patient check-in and check-out procedures, including registration and insurance verification
Fulfills clerical responsibilities as assigned that may include sending/receiving patient medical records; obtaining lab/X-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments, patient check-in and check-out; managing and updating charts to ensure that information is complete and filed appropriately.
Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisor.
Answer multi-line phone system, direct calls appropriately, and take detailed messages
Prepare, organize, and maintain patient charts and electronic medical records (EMR)
Communicate effectively with clinical and administrative staff to ensure seamless patient care
Other duties as assigned.
Requirements:
QUALIFICATIONS/ REQUIREMENTS
High school diploma or general equivalency diploma (GED), medical assistant diploma from an accredited vocational institution, or a college course in medical assisting.
Experience working in a family practice, internal medicine, or urgent care is preferred. Minimum 3 years of experience is preferred.
REQUIREMENTS FOR LEVEL I STATUS:
Entry level (1-4 years' experience) and/or meet the basic requirements of the job with the need for additional supervision.
Excess of 4 years' experience if meeting only the basic requirements of the job with need for additional supervision.
PERFORMANCE REQUIREMENTS
Knowledge of health care field and EMR systems. EClinicalWorks (ECW) is a plus.
Skill in performing medical assistance tasks appropriately.
Skill in written and verbal communications.
Skill in understanding patient education needs by effectively sharing information with patients and families.
Ability to learn and retain information regarding patient care practices and procedures.
Ability to project a pleasant and professional image, and work as a team player.
Ability to plan, prioritize, multi-task and complete delegated tasks.
Ability to demonstrate compassion and care in dealing with others
Medical Assistant / Front Desk
Unit secretary job in Daytona Beach Shores, FL
Full-time Description
Halifax Health Express Care is now hiring a Medical Assistant / Front Desk. We are hiring for our clinics in Daytona Beach Shores, Ormond Beach, and Deltona. We are looking for someone who is dependable and able to multi-task in a fast-paced clinic.
We are hiring full time positions which include benefits. You must be able to work up to a 12 hour shift which includes select weekends and holidays, with 3-4 days per week scheduled.
ESSENTIAL RESPONSIBILITIES:
Provides support to the clinical and administrative teams as needed
Greets and patients in the front lobby.
Answers phone calls, and properly takes messages or directs calls to appropriate staff.
Collects Payments
Verifies patient information by interviewing patient; recording medical history; confirming the purpose of the visit.
Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary and escorting patient to exam room.
Secures patient information and maintains patient confidence by completing and safeguarding medical records in accordance with HIPAA guidelines; completing diagnostic coding and procedure coding
Instruct patients on collection of any necessary samples and tests
Give injections, administering prescribed medications as directed by provider and in accordance with nursing standards
Observe patients, charting and reporting changes in patients' conditions, such as adverse reactions to medication or treatment, and taking any necessary action
Ensure that patient chart entries are made accurately and in a timely matter and forwarding charts as appropriate.
Assist with scheduling of tests and treatments.
Arrange referrals to a specialist and obtaining pre-authorizations when directed to by the Provider.
Prepare exam and treatment rooms for patient intake.
Assist with lab testing and Phlebotomy.
Assist providers in preparing for minor surgeries and physicals.
Counsels patients by transmitting physician's orders and questions about treatment.
Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.
Keeps inventory of stock and keeps adequate supplies on hand; places orders when need and verifies receipts.
Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
Adhering to professional standards, policies, and procedures, federal, state, and local requirements.
Requirements
SKILLS AND QUALIFICATIONS:
Associates Degree/Certification, or cumulative experience.
Phlebotomy skills are required
Must be able to lift 25 lbs and stand/sit for extended periods of time
Excellent verbal and communication skills
Experience with EMR systems
Able to multi-task and work independently.
Must be flexible with shifts.
Must be able to work weekends and 12-hour shifts.
Job Type: Full-time
Pay: $14.00 - $18.00 per hour
Front Desk Coordinator, Daytona Pediatrics, Full-time
Unit secretary job in Daytona Beach, FL
Join a friendly and collaborative team, working alongside multiple employees to provide superior patient care in an outpatient setting. They will have the opportunity to collaborate with other specialty teams including neurological, geriatrics, orthopedics, pediatrics, sports therapy, women's health, vestibular/balance, oncology, and low vision.
Responsibilities:
Provide a positive patient experience through patient engagement
Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines
Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician
Collect co-payments, co-insurance, and deductible at time of service
Ability to multi-task in a fast paced environment
Maintaining patient records and accounts by obtaining, recording, and updating the account
Maintain communication with the center manager and provider relations specialist
Effectively communicate both verbally and written with referral sources and vendors
Qualifications:
High School diploma or equivalent
Successfully complete a data entry assessment
Customer service experience preferred
Medical terminology knowledge desired
Location: 311 N Clyde Morris Blvd Suite 50, Daytona Beach, FL 32114
Hours: Monday - Thursday 9:00 AM - 6:00 PM and Friday 8:00 AM - 5:00 PM
Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:
Competitive Pay
Comprehensive Benefits package
Vacation/Paid Time Off
Retirement Plan
Employee Discounts
Clinical Education and Professional Development Programs
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