Unit secretary jobs in South Middleton, PA - 257 jobs

**Penn State Health** - **Holy Spirit Medical Center** **Work Type:** Part Time **FTE:** 0.60 **Shift:** Evening **Evening Shift Differential:** $2.00/hour **Hours:** 3:00p - 11:30p **Recruiter Contact:** Emilee Barwin at ******************************* (MAILTO://*******************************) **SUMMARY OF POSITION:** **Responsible for patient care-related secretarial duties to include:** scheduling of appointments, interacting with patients, families, physicians, and staff, providing real-time Admission/Transfer/Discharge communication to registration; and utilization of the Transport Tracker System to retrieve and enter patient information to facilitate ancillary department workflows. **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent required. + Six (6) months secretarial and customer service experience required. + AHA BLS prior to end of orientation period **PREFERRED QUALIFICATION(S):** + Knowledge of medical terminology preferred. + Experience in a medical setting preferred. **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH HOLY SPIRIT MEDICAL CENTER?** Penn State Health Holy Spirit Medical Center brings acute inpatient medical services to the greater Harrisburg region with outpatient and inpatient locations in Cumberland, Dauphin, Perry, and Northern York counties. The facility features 281 beds, a four-story Ortenzio Heart Center, and around-the-clock complex critical care for those suffering from life-threatening injuries. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Position** Unit Desk Clerk - Telemetry Care Unit 8 West **Location** US:PA: Camp Hill | Clerical and Administrative | Part Time **Req ID** 87757

Full Time, Monday through Friday 4p to 12a Responsible for general communications on the nursing units, including telephone and written communication. Responsibilities Assemble and maintain patient charts for admissions, transfers and discharges per facility policy. Answer phones in a professional and timely manner and direct calls to appropriate individuals and/or take messages. Maintain patient records and administrative reports. Perform a variety of clerical duties relating to updating, organizing and communicating information on a nursing unit. Coordinate administrative work within the unit as well as with other units and departments. Report pertinent information in a timely manner to the immediate supervisor. Respond to inquiries and requests from staff and patients. Perform maintenance tasks relating to chart order, chart accuracy and chart current data Stock units with office and medical supplies and prepare requisitions to maintain established inventories, as required Fax and photocopy information, as needed. Deliver incoming and outgoing mail to the units and distribute announcements and post memos. Obtain lab, x-ray and consult reports, as needed. Identify and report equipment or environmental problems promptly for correction. Qualifications High School diploma or equivalent required. Experience in healthcare setting preferred. Customer service and administrative/clerical skills required. LICENSES/DESIGNATIONS/CERTIFICATIONS: CPR and de-escalation/restraint certification required (training available upon hire and offered by facility). First aid may be required based on state or facility. We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. WHDRUN

Apply now Penn State Health - Holy Spirit Medical Center Work Type: Part Time FTE: 0.60 Shift: Evening Evening Shift Differential: $2.00/hour Hours: 3:00p - 11:30p Recruiter Contact: Emilee Barwin at [email protected] Responsible for patient care-related secretarial duties to include: scheduling of appointments, interacting with patients, families, physicians, and staff, providing real-time Admission/Transfer/Discharge communication to registration; and utilization of the Transport Tracker System to retrieve and enter patient information to facilitate ancillary department workflows. MINIMUM QUALIFICATION(S): * High School Diploma or equivalent required. * Six (6) months secretarial and customer service experience required. * AHA BLS prior to end of orientation period PREFERRED QUALIFICATION(S): * Knowledge of medical terminology preferred. * Experience in a medical setting preferred. WHY PENN STATE HEALTH? Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below: * Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). * Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave. * Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. * Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. * Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. WHY PENN STATE HEALTH HOLY SPIRIT MEDICAL CENTER? Penn State Health Holy Spirit Medical Center brings acute inpatient medical services to the greater Harrisburg region with outpatient and inpatient locations in Cumberland, Dauphin, Perry, and Northern York counties. The facility features 281 beds, a four-story Ortenzio Heart Center, and around-the-clock complex critical care for those suffering from life-threatening injuries. YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you. This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities. Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination. Apply now Join our Penn State Health Talent Network Get job alerts tailored to your interests and updates on new roles delivered to your inbox. Sign Up Now

Behavioral Health Services Inpatient - Unit Secretary / Nursing Attendant Work in a 26-bed adult inpatient psychiatric unit, featuring a 16-bed less acute unit and a 10-bed acute care unit. Provide 24/7 inpatient psychiatric care including diagnostic assessments, stabilization, and personalized treatment plans. Join a multidisciplinary team of Psychiatry, Nursing, Licensed and Unlicensed Professional Counselors, Occupational Therapy, RN Care Management, and Social Work. Thrive in a supportive and engaging team culture that fosters personal and professional growth. Access nursing leadership pathways, preceptorships, and a graduate nurse residency program to advance your career. Benefit from educational support for nursing certifications and mentorship from a dedicated Nursing Educator, Clinical Managers, and a Licensed Professional Counselor leader. Enjoy flexible self-scheduling Learn more about our safe staffing practices and low nursing turnover during your interview. Full time (72 hours biweekly) Shift: 12-hour day and evening shifts (6 am-6 pm) Every third weekend Eligible for shift and weekend differential Position Function: As a Unit Secretary, performs the clerical duties on the patient care unit while functioning as the focal communication source at the nursing station. As a Nursing Attendant, functions as an integral part of the patient care team by performing selected patient care treatments and tasks as delegated by licensed nurse. Is accountable for own action in performing duties as assigned and for which they are trained. Included is recognition and understanding of the physical, cognitive and psychosocial changes unique to the age/population group served on the unit. Qualifications and Standards Education: Formal Education and Training - High school graduate or the equivalent. Graduate of a nursing educational program preferred. Experience: Experience applying customer service behaviors and communication skills required. Proficiency in the use of computers, fax machine, and related equipment required. Prior clerical experience in health care setting preferred. Certifications/Licensure: Basic Life Support (BLS) Essential Functions and Responsibilities Job Class Specifics Unit Secretary 1. Remains calm, reassuring, and proficient during emergency situations. 2. Readily adapts to changes in workload. Prioritizes work. 3. Receives, places and transfers telephone calls using appropriate telephone etiquette while promoting positive customer service. 4. Assists in orientation of all new staff to unit, demonstrated by being friendly and encouraging, sharing knowledge and skills, and being willing to participate in orientation. 5. Maintains appropriate quantity of forms, materials, and supplies. 6. Accurately records/enters information as required (I.e., patient charges, appointments, etc.). 7. Initiates, assembles and maintains charts for all patients on the assigned unit. 8. Under the supervision of the RN, completely and accurately transcribes physician orders utilizing Epic. 9. Seeks guidance and direction as needed for performance of duties. 10. Advises appropriate personnel of situations requiring attention or follow-up. 11. Maintains chart check to ensure no missed orders (N/A where indicated). 12. Assists during emergency situations as directed by shift charge nurse. Reports any patient problems to a direct care provider immediately. 13. Supports, reinforces, coaches, and assists, as necessary, the physicians in the retrieval of clinical information from the EMR. 14. Maintains patient assignments boards, patient therapy board or tracker. 15. Completes appropriate forms upon patient's death to include calling CORE, notifying funeral home and coroner, when necessary. 16. Demonstrates involvement in unit by attending 50% of staff/committee meetings and in-services for area. 17. Responsible for maintenance and activation of downtime forms during planned and unplanned Epic downtime periods. 18. Expected to float to other Patient Services areas to cover assigned duties as needed. 19. Transports medications within the hospital as requested and needed according to Hospital policy. Nursing Attendant 20. Demonstrates ability to communicate pertinent information to the primary nurse. 21. Seeks guidance and direction, as necessary, for performance of duties and completion of assignment. 22. Assists and maintains a neat, clean, and safe environment for patients and other nursing staff. 23. Attends 50% of in-services and staff meetings for area. 24. Familiar with duties and performs them independently, accurately, efficiently, promptly, recognizing their importance and relationship to patient care for all age/population groups. 25. Receives instructions and follows directions accurately and in a cooperative manner. 26. Observes changes in patient condition & promptly reports to primary nurse. 27. Utilizes proper body mechanics to prevent injury to self and others. Safely positions, transfers, and transports patients. 28. Assists in maintaining equipment assigned to patient care and reports malfunctioning of equipment to appropriate personnel. 29. Assists in orientation of new personnel to the unit by being friendly and encouraging and serving as a preceptor or "buddy". 30. Recognizes and responds to priorities in the patient care process. Readily adapts to changes in workload and responds efficiently. 31. Responds appropriately to emergency situations. 32. Anticipates unit's needs, and promptly answers/responds to patient call lights, pages, and safety checks. 33. Assists in postmortem care and transports the body to Morgue on occasion. 34. Performs external cardiac compressions to patients during Code Blue activities if required. 35. Transports medications within the hospital as requested and needed according to Hospital policy.

Today is a new day. At Asbury we're filling it with more laughter, more possibilities, more ways to give back, all backed by support for whatever life brings your way. We are an organization with a mindset to help others, a place where seniors continue to teach, learn, and grow. For the eighth year in a row, Asbury has earned the Great Place to Work designation - a reflection of our people-first culture and the trust our team members place in us. We don't just hear employee feedback - we act on it. Thanks to our associates' input, Asbury is holding insurance premiums at 2025 rates, reinforcing our commitment to care, stability, and supporting you both at work and at home Once you've submitted your application, you'll receive an email and text invitation from our trusted partner, Arena, to complete a short 3-5-minute questionnaire. Completing this step is required as part of the application process and helps us get to know you better. Schedule & Compensation Part-Time Position-56 hours bi-weekly Hours: 3rd shift 10:30 pm -7:00 am (Week 1 = Sunday, Monday, Wednesday; Week 2 = Monday, Tuesday, Friday, Saturday) This position may be eligible for a shift differential depending upon schedule. $17.25/hour Successful candidate must be at least 18 years old Job Description Greet and direct visitors, ensuring a warm and welcoming environment Manage incoming phone calls, emails, and correspondence efficiently Process and distribute incoming mail and packages Maintain a clean and organized reception area Assist with administrative tasks such as data entry, filing, and document preparation Collaborate with various departments to ensure smooth office operations Handle visitor inquiries and provide general information about the company Qualifications High School Diploma or GED equivalency required One (1) to two (2) years of experience in a receptionist or customer service role preferred Additional Information Depending upon the status of the position, Asbury offers generous benefits including medical, dental, and vision coverage; 401K with match; PTO and paid holidays. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Overview We're not just behavioral health people-we're crisis people. Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery. Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we've delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support. Our values shape our decisions, define our culture, and foster continuous learning and growth. We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission. We are on a mission to change the face of behavioral health. Help us save lives and make a difference. Responsibilities What You'll Do: The Unit Coordinator I provides essential administrative and clerical support to clinical services, ensuring the smooth and efficient functioning of the unit. Responsibilities include overseeing individual registration, verifying insurance, managing office tasks, tracking unit census, and coordinating with clinical staff to optimize unit operations. Individual Registration and Insurance Verification: Register individuals for services, including verifying Medicaid eligibility, health plan enrollment, and other third-party insurance confirmations. Collect necessary authorizations and release of information documents. Schedule appointments as needed. Collaboration with Clinical Team: Work closely with the clinical team to communicate any concerns regarding an individual's psychiatric or medical presentation to the appropriate discipline. Visitor and Security Management: Greet and receive visitors, maintaining security protocols by monitoring the logbook, issuing visitor badges, and ensuring adherence to procedures. Electronic Health Record Management: Accurately oversee and update the episode of care in the Electronic Health Record (EHR). Coordinate the discharge process with other inpatient facilities and manage records within the EHR system. Clinical Records and Communication: Obtain and manage clinical records/documents as requested. Communicate relevant information to physicians, nurses, and clinical team members. Coordinate with other providers to facilitate discharges and transfers. Involuntary Process Assistance: Assist with the 302 involuntary processes, serving as a liaison between departments and ensuring effective communication across multiple disciplines involved in individual care. Unit Operations and Supplies: Coordinate the ordering of individual meals, equipment, and maintain necessary unit supplies for daily operations. Customer Service and Support: Promote a welcoming environment through excellent customer service. Serve as a resource for families, visitors, and vendors, addressing their needs and inquiries. Telephone Management: Answer incoming calls, provide information, transfer calls, and take messages as necessary to ensure smooth communication. Additional Duties: Perform all other duties as assigned, contributing to the overall efficiency and effectiveness of the unit. Qualifications What You'll Bring: High School Diploma or Equivalent 1 year of exceptional customer service-oriented work experience 3 years of clerical experience Current Notary or have the ability to become a notary within the first 90 days. Must be able to perform Safe Clinch patient restraint techniques Must pass the following background checks: Child Abuse Clearance FBI Criminal Background Check Pennsylvania State Police Criminal Record Check The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company's exemption process prior to their start date as a condition of employment It would be great if you had: Previous behavioral health experience What We Offer: Full-time only: Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity CHS pays for Basic Life, AD&D, Short and Long-Term Disability Voluntary Life insurance option for employees and their families Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan) Flexible Spending Accounts (health care and dependent care) 401k company match after 6 months (50% of deferrals up to 6% of compensation) Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays All employees (Pool, Part-time and Full-time): Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support After 90 days, you are auto enrolled in the 401k Plan The standard hiring range for this position in Harrisburg, PA is $20.00 to $22.00 per hour. The exact compensation will be based on factors such as years of experience, competency, and skill level. Connections Health Solutions is proud to be a Second Chance employer. EEO Statement Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants. Not ready to apply? Connect with us for general consideration.

Dealership Support Staff Education High School Experience Less than 1 year Additional Information Are you looking for supplimental income working in a team based environment with room to grow? Faulkner Hyundai is looking for a part time cashier/receptionist! This position will include afternoon/evening hours and Saturdays, Faulkner has been in business for over 90 years with a goal of Employee and Customer satisfaction alike. Apply today!!! Employment Position: Part Time Salary: $15.00 - $17.00 Hourly Salary is negotiable. Zip Code: 17111

Reporting to the Admissions Event and Experience Manager, this 12-month position is the primary contact for phone and in-person greetings of guests visiting the Admissions Office. The role provides support for all campus visitors and is an integral member of the Visit Team, collaborating with the Admissions Event and Experience Manager, Event Operations Assistant, and Counselor-On-Duty to ensure a seamless, welcoming experience that leaves a positive impression on both first-time and returning visitors. Responsibilities include managing the online calendar to register prospective student visits, responding to inquiries via the visits and general admissions email accounts, and maintaining the reception area and lobby to create a tidy, inviting environment. Success in this role requires strong attention to detail, excellent organizational, communication, and technical skills, and the ability to adapt quickly in a fast-paced setting. Specific Responsibilitie First-line person to answer multi-line phone; assisting, screening and routing calls and voice mail messages. * Provides clear, accurate responses to general admissions calls related to standard admissions matters such as: being able to report missing information for students' applications, transferring counselor specific questions to the respective admissions counselor, and scheduling students for campus visits. * Handles a high volume of incoming calls in a friendly, efficient manner in a highly disruptive environment. * Returns voicemails left on the admissions line within 24 hours. Maintain up-to-date shared Admissions outlook calendar to reflect scheduled visit and event information. * Input and track scheduled counselors on duty, admissions student workers, special accommodations, and alternative spaces for daily visits. * Manage and regularly update calendar holds for Admissions visits and events by identifying staff required, * Ensure calendar information is accurate and accessible to relevant team members. Assist the Admissions Event and Experience Manager with detail-oriented preparations for all daily on-campus and virtual visitors, group visits, and all small-scale recruitment events, as well as scheduling students for individual campus visits, and the greeting of visitors. * Have the ability to interact with people of all backgrounds and greet each in a welcoming and friendly manner. * Show superb customer service ability in periods of heavy volume of phone activity and visitors in the lobby. * Post welcome signs on visitor parking spaces, welcome screens, and prepare personalized visit handout materials for daily visitors including but not limited to academic maps, class visit information, and customized folders based on student status. * Assign student tour guides for visiting families. Utilize the Admissions CRM, Technolutions Slate, to enter prospective student information at the point of contact, register students for visits, assist families with admission deadlines, processes, and status updates. * Enter appropriate prospective data for new records, updating records, visit requests and phone calls. * Verify visit schedule and the type of visit requested based on the time of year and type of student. * Enter appropriate data related to each visitor during the check-in process and updating data after their visit. * Log email responses into the proper student records. * Review pre-visit queries regularly to review student status, personalized visit requests and ensure students who have cancelled their application or been denied, are not registered for a future visit. Read, respond to and/or forward all emails received via the ******************* account on a daily basis. Check account several times each day to ensure a timely response and to assist in scheduling visits as efficiently as possible. * Responds to emails within 24 hours. * Look up counselor responsible emails and forward to the proper recipient as needed. Greet and check in student and family visitors with warmth and professionalism, setting a positive tone for both guests and the overall office environment. * Manage daily front desk operations and office traffic in a friendly, organized, and composed manner, including during high-volume visits. * Notify appropriate Admissions counselors of guest arrivals. * Foster a calm, welcoming environment by remaining flexible and poised when handling last-minute schedule changes, walk-ins, or large group arrivals. * Partner closely with the Admissions Event & Experience Manager to adapt to evolving visitor needs and ensure a seamless experience for all guests. Maintain Carroll Hall Visitor Areas. * Monitor public spaces in Carroll Hall to ensure that it is clean, attractive, and welcoming to visitors. * Stage lobby area with pleasant music for visiting families. * Maintain supply of brochures and flyers. * Submit work orders when issues arise that require repairs. * Order and maintain coffee station supplies. * Order and maintain water cooler bottles. Serve as person of contact for all aspects of customer service training in the office and across the division. * Provide initial and ongoing training related to answering phones, greeting and prioritizing visitors and students, sending emails, and responding to voicemails. Perform other duties as needed or required to support the function of the Admissions Office. * Assist with data entry, in-house mailings, and outreach calls to maximize visitor attendance. * Assist other Admissions Staff with projects and tasks. * Assist the Enrollment Division Event Manager with preparation for admission yield events. * Assist with Admission Office and Enrollment Division events as requested. Information Security Role: Data User * Follow the policies and procedures established by the appropriate Data Stewards. P * Comply with federal and state laws and regulations as well as College policies, procedures, and standards associated with the College computing resources and institutional data used. * Use institutional data only as required for the conduct of college business within the scope of employment. * Implement safeguards prescribed by appropriate Data Stewards for Limited Access and Restricted Data. * Ensure the appropriateness, accuracy, and timeliness of institutional data used for the conduct of college business. * Report any unauthorized access, data misuse, or data quality issues to the appropriate Data Steward for remediation. * Accept and complete the confidentiality statement yearly if access includes Restricted data. * Report any suspected data breach to the CIO and the IT Help Desk as soon as possible. Requirements: Qualifications * High school or equivalent diploma required. * Two years of related experience required. Bachelor's degree may be substituted for experience. * Admissions experience or previous work in a college setting is desired. * Demonstrated experience and comfort with online systems, and specifically an online calendar system is essential. * Excellent interpersonal, communication, organizational skills to maintain a professional and service-oriented demeanor. Must possess composure, tact, diplomacy, and discretion and be able to react quickly and calmly when last-minute changes occur. * Excellent time management skills and the demonstrated ability to regain focus after interruptions. * Working knowledge of a Windows environment and the Microsoft Office Suite (specifically merging documents in Word and manipulating data in Excel). * Working knowledge of general office equipment. * Ability to anticipate and plan for cyclical activities. Working Conditions While performing the duties of this job, the employee is routinely working in a normal office environment with minimal exposure to adverse conditions. The noise level in the work environment is usually minimal. Physical Abilities The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job: * Sitting for long periods of time. * Some bending and stooping when working with files. * Limited lifting involved but not more than 10 pounds at a time. * Finger dexterity for typing and use of other office equipment Additional Information: McDaniel College, in compliance with federal and state laws and regulations, does not discriminate in the recruitment, admission, and employment of students, faculty, and staff in the operation of any of its educational programs and activities. McDaniel College will not tolerate any discrimination or harassment on basis of any protected status including protective hairstyle, race, religion, color, ancestry or national origin, disability, age, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, military status, genetic information, marital status, veteran's status, or any other actual or perceived legally protected characteristics. Application Instructions: Completed applications must include a cover letter addressing position qualifications and related experience, resume, and the names and contact information of three professional references. Review of applications will begin immediately. Review of applications begins immediately. Please click the Apply Now button below to begin your application.

Appointment Coordinators -Bilingual Location: Mechanicsburg, PA (ONSITE) Schedule: Monday - Friday 11:30am - 8:00pm, and Saturday 8:00am - 4:30p, one weekday off and Sundays off Pay; Hourly $21.03 per hour Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: As an Appointment Coordinator- Bilingual, you will report directly to a Confirmation Team Lead. As an Appointment Coordinator, your primary purpose is to confirm appointments and finalizing staffing of the Sales schedules for Design Consultants and Sales Manager, assisting customers in both English and Spanish to confirm, cancel or reschedule their appointments. Key Role Accountabilities: Issues set appointments in accordance with established protocols controlling timing, location, and Design Consultant availability Dispatches Design Consultants to ensure all issued appointments are staffed and prepared for the consultation Call, text, and email customers to confirm appointments or clarify their project Provide a 5-star experience to customers with proper communication etiquette Remain on-process for all necessary confirmation attempts as defined by your Leadership Team Satisfy call pull requests, calendar block requests, and any other requirements to ensure the calendar reflects accurately for Inside Sales availability Must-Have Requirements: Minimum of 2 years in a customer service or customer facing role High school diploma or equivalent required Passion for training and providing coaching opportunities to Leadership Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $20.03 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to experience, knowledge, skills, and abilities as well as geographic location of the position. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************ #LI-NM1

A Receptionist at Country Meadows is the first person with whom a potential new resident, co-worker or guest engages. And for that reason, we regard the Receptionist role as one of the most important in our company. Your area of influence will be the hub for all that happens on campus, and you will make an impact on each person you meet. Rate: $15/hr-$17/hr based on experience AS NEEDED: 8:00 a.m. to 8:00 p.m. (any hours) and weekends Our investment in you: * Competitive pay with the opportunity to earn more based on experience * Length of service bonus awards * PayActiv On-Demand Pay - Work today, get paid tomorrow * Comprehensive benefits including Highmark Blue Shield for medical * Excellent vision and dental * 401(k) retirement plan with company match * Generous paid time off and roll over of unused time * Paid holidays including your birthday and a Personal Day of Meaning * Supplemental life insurance * Company-paid short-term disability * Supplemental short- and long-term disability plans * Family and medical leave * Paid bereavement and jury duty leave * Wellness reimbursement incentives * $2 meals on our campuses including a main dish, a side, drink and dessert Our support for you: * Family-owned, private company based in Hershey, Pa. * Direct access to your supervisory team * Incentivized career paths and tuition reimbursement * On-the-job training and continuing education * Employee assistance program for you and your family * Co-worker Foundation (grants for in time of need) * Helping Hand interest-free loans Receptionist Responsibilities: * Welcome residents, co-workers and all visitors in person or on the phone and guide them to the appropriate area, team member and resolution. * Create an inviting setting for resident, co-worker or administrative needs. * Serve as the go-to for a message, important paperwork or smile. Receptionist Requirements: * High School diploma or GED preferred. * Ability to operate office equipment including copier, fax machine, etc. * A positive customer service attitude demonstrating respect, friendliness and willingness to assist others. * Communication skills that include careful listening, thoughtful responses and accurate reporting to the appropriate individuals. * Commitment to confidentiality for both resident and coworker information. * Good judgment in the importance and urgency of events. * Ability to perform the physical tasks required in this type of role. About Country Meadows: We have over 2500 co-workers who are serving our residents with meaning, thriving with purpose and leading our company with innovation! We have been serving seniors for over 30 years, and we invite you to join our vision for making lives better. EOE

Job Description A Receptionist at Country Meadows is the first person with whom a potential new resident, co-worker or guest engages. And for that reason, we regard the Receptionist role as one of the most important in our company. Your area of influence will be the hub for all that happens on campus, and you will make an impact on each person you meet. Rate: $15/hr-$17/hr based on experience AS NEEDED: 8:00 a.m. to 8:00 p.m. (any hours) and weekends Our investment in you: Competitive pay with the opportunity to earn more based on experience Length of service bonus awards PayActiv On-Demand Pay - Work today, get paid tomorrow Comprehensive benefits including Highmark Blue Shield for medical Excellent vision and dental 401(k) retirement plan with company match Generous paid time off and roll over of unused time Paid holidays including your birthday and a Personal Day of Meaning Supplemental life insurance Company-paid short-term disability Supplemental short- and long-term disability plans Family and medical leave Paid bereavement and jury duty leave Wellness reimbursement incentives $2 meals on our campuses including a main dish, a side, drink and dessert Our support for you: Family-owned, private company based in Hershey, Pa. Direct access to your supervisory team Incentivized career paths and tuition reimbursement On-the-job training and continuing education Employee assistance program for you and your family Co-worker Foundation (grants for in time of need) Helping Hand interest-free loans Receptionist Responsibilities: Welcome residents, co-workers and all visitors in person or on the phone and guide them to the appropriate area, team member and resolution. Create an inviting setting for resident, co-worker or administrative needs. Serve as the go-to for a message, important paperwork or smile. Receptionist Requirements: High School diploma or GED preferred. Ability to operate office equipment including copier, fax machine, etc. A positive customer service attitude demonstrating respect, friendliness and willingness to assist others. Communication skills that include careful listening, thoughtful responses and accurate reporting to the appropriate individuals. Commitment to confidentiality for both resident and coworker information. Good judgment in the importance and urgency of events. Ability to perform the physical tasks required in this type of role. About Country Meadows: We have over 2500 co-workers who are serving our residents with meaning, thriving with purpose and leading our company with innovation! We have been serving seniors for over 30 years, and we invite you to join our vision for making lives better. EOE

Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!

Full-time Description Verber Dental Group is a well-established local dental health system dedicated to providing exceptional dental care to South Central Pennsylvania. With a focus on patient comfort and satisfaction, we offer a comprehensive range of dental services throughout the offices in the group in a warm and welcoming environment. We are seeking a Front Desk Treatment Coordinator to join our team at Rother Dental in Mechanicsburg. This vital role involves managing patient interactions, scheduling appointments, and performing administrative duties, all while ensuring a welcoming and efficient experience for our patients. Be the welcoming face of our office, greeting patients with a warm smile upon their arrival and ensuring they leave with a positive experience at the end of their visit. Qualified individuals should be able to perform the following duties with or without reasonable accommodation: Patient Interaction Greet and check-in/out patients and office guests with a friendly, professional demeanor. Answer multi-line phones, promptly handle voice messages, and direct calls to the appropriate staff. Verify patient and insurance information with high attention to detail and accuracy. Appointment Management Schedule patient appointments accurately and efficiently, ensuring optimal timing and resource allocation. Collect insurance co-pays, patient expenses, and past-due balances with accuracy and professionalism. Administrative Duties Compile financial reports as needed to support practice operations. Retrieve, distribute, and manage incoming faxes and communications. Maintain patient confidentiality and adhere to HIPAA compliance guidelines. General Office Maintenance Ensure the cleanliness and organization of the front desk and waiting room areas for a professional and welcoming environment. Receive and route documents, such as lab results and clinical correspondence, promptly and efficiently. Other Duties Perform any additional duties as instructed by the Practice Administrator to support the overall efficiency of the office. What We Offer: At Verber Dental Group, we strive to create a supportive environment where you thrive. That's why we provide a comprehensive benefits package that goes above and beyond, including: Medical and Vision Insurance In-house Dental Coverage with $0 Premium 401(k) Plan with Generous Company Match Paid Time Off + Paid Holidays Quarterly Bonus Potential Life and Disability Insurance Options CE Reimbursements and Long-Term Growth Opportunities! Monthly Employee Engagement Activities….and MUCH more! Requirements Exceptional customer service, organizational, and communication skills. Strong multitasking ability with high attention to detail. Self-motivated and proactive, with the ability to work independently and as part of a team. Ability to thrive in fast-paced, high-pressure environments and meet deadlines. Strong problem-solving skills with effective resolution implementation. Proficient in computer skills and able to learn new software. Compliance with OSHA, HIPAA, and Infection Control procedures. Child Abuse Clearance, Criminal Background Check, and FBI Fingerprinting as required. Be part of something special at Verber Dental Group. Apply now to join a team that values collaboration, growth, and excellent patient care! Learn more at: ******************** ************************* Salary Description $18.50-$22.00/hour

This is a part time position. Shifts may be day or evening and also works every other weekend evening shift. Our Mission Statement Honor Christ through faithful service to seniors and one another. Our Community We have grown from humble beginnings in 1932, from serving 12 residents in one small house in Hagerstown, MD to serving over 2,200 individuals and employing over 1,300 co-workers at five different locations in MD and PA. Our co-workers' dedication, skills, loyalty, and compassion have been the key to Homewood's success. At Homewood, you'll become part of a professional and compassionate team, united by a shared commitment to excellence in care and genuine community connection. What's in it for you? As a valued member of our team, you'll enjoy these exceptional benefits & perks: * Paid time off, with an opportunity to cash out each year * Assistance for new LPNs/RNs - we pay up to 50% of your student loans * Shift and weekend differentials But that's not all! Our comprehensive benefits package also includes: * Referral bonus of up to $600 * Tuition reimbursement * Health, dental, vision, and life insurance options * Retirement contributions * Professional licensure reimbursement Want to know more? Visit Homewood Benefits for all the details. Job Summary: A very visible and public relation position in handling all telephone calls and acts as an information center for all residents, co-workers, and guests. Essential Functions: * Treats all information about residents, their condition, and family as well as personnel matters as confidential information. * Complies with established Corporate and Departmental policies and procedures, and maintains established standards and practices. * Receives callers, determines nature of business and directs callers to the appropriate destination. * Provides information or directs inquiries to the appropriate person in a professional and polite manner. Handles requests for information in a positive/professional manner. * Separates and sorts mail. * Responsible for issuing receipts for payments and contributions which are received at the front desk and preparing a daily reconciliation sheet. * Types memos, correspondences, reports and other documents as requested by department heads. * Keeps inventory of office supplies. * Enters information on the computer concisely, accurately and completely as directed by the supervisor. * Performs other functions as directed by the supervisor. Qualifications: * Requires tact, finesse, and a gracious spirit in meeting the requests and/or complaints in a manner reflective of Homewood's philosophy. * Keyboard speed of 40 wpm; ability to use computer and word processing software; knowledge of office style manual. * Ability to read, write and understand English well. * Has compassion, understanding and empathy for older persons. * Ability to understand and follow oral and written instructions. * Ability to communicate to residents at a level they can understand. * Basic math skills. * Ability to respond in a cheerful, pleasant, and professional manner to the public, and enjoys working with the public * Ability to adjust priorities from one demand to another. Physical Requirements: Working conditions are normal for an office environment. Work requires extensive work using a computer. This position has physical and mental aspects of sedentary work in which lifting requirements are minimal. Occasionally required to walk; use hands to finger, handle, or operate computers, objects, tools, or controls; and reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.

At the Orthopedic Institute of PA, our mission since 1971 has been to create an amazingly positive, memorable experience for every patient, family, and team member. We treat each other with crazy courtesy and exceptional empathy and work together to perfect processes to achieve our mission. You'll join a culture of excellence and teamwork, with a strong focus on investing in our team and local communities. OIP offers a great work environment, professional development, challenging careers, and competitive compensation. POSITION SUMMARY: Responsible for providing excellent customer service and scheduling responsibilities according to our therapy scheduling protocols. ESSENTIAL FUNCTIONS: Responsible for a warm, friendly greeting when patients arrive at the facility's therapy appointment. Perform medical reception clerical duties, including answering phones, screening calls, taking messages, pulling patient information, and maintaining a clean, professional work environment. Accurately and efficiently check in/out patients. Collects copays according to the insurance plans and documents payments received. Balances daily deposits and cash out at the end of their shift. Adheres to organizational policies and procedures regarding HIPAA, code of conduct, and confidentiality. Able to help cover other locations and stay beyond scheduled times to cover time off or unexpected absences. Perform insurance verification to confirm patient eligibility, benefits, coverage limitations, and required referrals or authorizations. Other duties as assigned. EDUCATION/EXPERIENCE: High school diploma or equivalent required. Strong customer service skills and excellent communication skills. Basic computer skills, preferably in Windows. BENEFITS INCLUDE: Competitive Wages Medical, Dental, Vision, Disability, and Life Insurance within 30 days Company-Paid Group Life Insurance, Short-Term Disability & Long-Term Disability Paid Time Off (PTO) 401(k) plan Cell-Phone Discounts (AT&T & Verizon) Casual Day on Fridays! Company events for employees and their families Career advancement opportunities

This is a part time position. Shifts may be day or evening and also works every other weekend evening shift. Our Mission Statement Honor Christ through faithful service to seniors and one another. Our Community We have grown from humble beginnings in 1932, from serving 12 residents in one small house in Hagerstown, MD to serving over 2,200 individuals and employing over 1,300 co-workers at five different locations in MD and PA. Our co-workers' dedication, skills, loyalty, and compassion have been the key to Homewood's success. At Homewood, you'll become part of a professional and compassionate team, united by a shared commitment to excellence in care and genuine community connection. What's in it for you? As a valued member of our team, you'll enjoy these exceptional benefits & perks: Paid time off, with an opportunity to cash out each year Assistance for new LPNs/RNs - we pay up to 50% of your student loans Shift and weekend differentials But that's not all! Our comprehensive benefits package also includes: Referral bonus of up to $600 Tuition reimbursement Health, dental, vision, and life insurance options Retirement contributions Professional licensure reimbursement Want to know more? Visit Homewood Benefits for all the details. Job Summary: A very visible and public relation position in handling all telephone calls and acts as an information center for all residents, co-workers, and guests. Essential Functions: Treats all information about residents, their condition, and family as well as personnel matters as confidential information. Complies with established Corporate and Departmental policies and procedures, and maintains established standards and practices. Receives callers, determines nature of business and directs callers to the appropriate destination. Provides information or directs inquiries to the appropriate person in a professional and polite manner. Handles requests for information in a positive/professional manner. Separates and sorts mail. Responsible for issuing receipts for payments and contributions which are received at the front desk and preparing a daily reconciliation sheet. Types memos, correspondences, reports and other documents as requested by department heads. Keeps inventory of office supplies. Enters information on the computer concisely, accurately and completely as directed by the supervisor. Performs other functions as directed by the supervisor. Qualifications: Requires tact, finesse, and a gracious spirit in meeting the requests and/or complaints in a manner reflective of Homewood's philosophy. Keyboard speed of 40 wpm; ability to use computer and word processing software; knowledge of office style manual. Ability to read, write and understand English well. Has compassion, understanding and empathy for older persons. Ability to understand and follow oral and written instructions. Ability to communicate to residents at a level they can understand. Basic math skills. Ability to respond in a cheerful, pleasant, and professional manner to the public, and enjoys working with the public Ability to adjust priorities from one demand to another. Physical Requirements: Working conditions are normal for an office environment. Work requires extensive work using a computer. This position has physical and mental aspects of sedentary work in which lifting requirements are minimal. Occasionally required to walk; use hands to finger, handle, or operate computers, objects, tools, or controls; and reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Job DescriptionBenefits: Bonus based on performance Flexible schedule Opportunity for advancement Training & development Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Salary plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Are you looking for a professional and positive office environment? Do you have a passion for building relationships? At SEK, you will find just that, especially if you are… Detail-oriented: Committed to accuracy and precision in handling documents, scheduling, and client communications. Organized: Able to manage multiple tasks efficiently and maintain orderly systems that support the team's productivity. Professional communicator: Clear, courteous, and responsive when interacting with clients, and team members. Trustworthy: Understands the importance of confidentiality when handling sensitive client and firm information. As the first point of contact for our clients and visitors, the Receptionist plays a crucial role in maintaining a positive and professional image of our company. This position requires exceptional interpersonal skills, strong organizational abilities, and a keen attention to detail. This role is considered reduced full-time, with the expectation of working 30 hours per week in office. A Day in the Life of a Receptionist... Interact with People: Greet clients and visitors warmly, ensuring they feel welcome and attended to. Provide excellent customer service by addressing inquiries, directing them to the appropriate personnel, and assisting with their needs. Phone Skills: Manage the incoming calls efficiently, answering and transferring calls to the appropriate individuals with professionalism and courtesy. Handle a high volume of incoming calls while maintaining a friendly and composed demeanor. Communication: Maintain clear and concise communication with clients, visitors, and staff, both verbally and in writing. Relay messages accurately and in a timely manner. Prioritization: Juggle multiple tasks simultaneously, such as managing the incoming calls, scheduling appointments, sorting mail, and assisting clients. Prioritize tasks effectively to ensure smooth daily operations. Team Player: Collaborate seamlessly with colleagues to ensure cohesive office functioning. Assist other team members when needed and contribute to maintaining a positive work environment. Independent Work: Demonstrate the ability to work independently without constant supervision. Manage your time effectively to accomplish tasks efficiently and meet deadlines. Flexibility: Adapt to changing priorities and work demands. Be willing to take on new tasks and responsibilities as required. Accounts Receivable: Assist in managing accounts receivable processes, including processing payments and maintaining accurate records. Petty Cash Fund: Safeguard and manage the petty cash fund, maintaining meticulous records of expenses and reimbursements. Mail Handling: Sort incoming mail and prepare outgoing mail, including shipments via FedEx and priority mail services. Operate the postage machine and ensure adequate supplies are available. Office Management: Take responsibility for ordering and managing supplies for the postage machine and other office needs, ensuring smooth operations. Binding and Printing: Operate the binding machine and print tax organizers annually, preparing them for mailing. Appointment Scheduling: Coordinate and schedule appointments for staff members, ensuring efficient time management and organization. Client Assistance: Assist in going over tax returns with clients, providing necessary information and support as required. Requirements High school diploma or equivalent; additional education or relevant certifications are a plus. 2+ years' experience as a receptionist or in a customer-facing role. Excellent interpersonal and communication skills, both in person and over the phone. Proficiency in using office equipment, including switchboards, postage machines, and binding machines. Strong organizational skills with the ability to multitask and prioritize effectively. Flexibility to adapt to changing tasks and responsibilities. Team player with a positive and friendly attitude. Ability to work independently and manage time efficiently. Basic knowledge of accounts receivable processes is desirable. Proficiency in using office software and technology. Why should you join SEK? Our firm offers team members an excellent career track along with a professional and growth-oriented work environment. We offer flexible schedules, study time on the clock for the CPA exam, and reduced hours in the summer in order to support employee needs to balance their personal and work life. In addition, we strive to provide and maintain a positive work environment where each employee feels encouraged to contribute to our processes, decisions, planning, and culture. SEK CPAs & Advisors Benefits & Perks: 3 weeks of PTO Flexible schedules (including half-day Fridays in the summer) Dress for your day policy (jeans included) 401k profit sharing plan Culture of growth and opportunity Monthly Employee Appreciation Activities & Perks Individual Medical Insurance covered by SEK Check out SEK Team Member Benefits by going to: *************************** About Us: At SEK CPAs & Advisors, we don't just provide accounting services - we create value and foster trust. What over 60 years ago as a small, three-partner firm in Maryland has grown into one of the premier CPA and advisory firms in the area. With offices in Camp Hill, Carlisle, Chambersburg, Hanover, and York, PA, as well as Hagerstown, MD. The firm is proud to be built on a foundation of integrity, responsiveness, empowerment, quality of life, and community. We believe industry-focused, high-performing teams are essential to delivering high-quality and innovative solutions to our clients. Therefore, continuous learning, leadership development, and integrating work-life flexibility are critical components of our strategic plan. At SEK, successful client service experiences are achieved by providing multiple services, frequent and ongoing communication, and a forward-thinking approach, thereby becoming a trusted business advisor throughout the lifecycle of a business or organization. EOE STATEMENT - We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or gender, national origin or ancestry, age, physical or mental disability, marital status, sexual orientation, gender identity, genetic information, veteran status, or any other characteristic protected by law. Find Your Path. Join SEK! Salary Description $18.00 - $20.00

The primary purpose of your job position is to warmly greet visitors to the facility in person and by phone. DELEGATION OF AUTHORITY: As the Receptionist you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties. ESSENTIAL JOB FUNCTIONS STATEMENT: Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position. SAFETY FACTORS: Risk Potential to Blood/Body Fluids: Category I: Tasks in this category involve exposure to blood, body fluids, or tissues, and require the use of personal protective equipment. Category II: Tasks in this category involve no exposure to blood, body fluids, and/or tissues, but employment may require performing unplanned category I tasks. Category III: these tasks require no exposure to blood, body fluids, and/or tissues, and category I tasks are not a condition of employment. ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES Administrative Functions Ability to maintain accurate resident census by resident name and room number. Ability to maintain accurate emergency telephone numbers list. Ability to maintain accurate reference telephone numbers list. Ability to maintain accurate key personnel telephone numbers list. Ability to maintain accurate medical staff telephone numbers list. Ability to follow verbal instructions. Ability to follow written instructions. Ability to type. Ability to operate a word processor/computer. Ability to operate the facility paging system. Ability to operate the facility telephone system. Ability to communicate effectively on the telephone and in person. Ability to be neat, clean, and appropriately dressed to present and appearance acceptable to residents and the public. Ability to receive, sort, and distribute mail accurately and timely. Ability to handle emergency situations in a calm, effective manner. Ability to follow fire and disaster procedures during a drill and actual occurrence. Ability to work cooperatively with all facility department supervisors and administration. Ability to screen and direct all incoming calls. Ability to answer all inquiries according to facility release of information policies and procedures. Ability to enforce visitation policies and procedures. Ability to screen all individuals coming into the facility and exercise good judgment in granting entrance. Ability to handle all correspondence assigned. Ability to communicate and work cooperatively with facility staff; demonstrating superior customer service skills. Ability to interact with residents or residents' representatives and direct them to appropriate individuals. Ability to investigate complaints and direct complaints to appropriate departments or individuals. Ability to accept assigned duties in a cooperative manner. Ability to assume accountability for data contained in the employees' handbook. Ability to perform other related duties as directed by Administrator/designee. Personnel Functions Assist department personnel in identifying and correcting problem areas, and/or the improvement of services. Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the department. Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the facility's policies and procedures governing accidents and incidents. Staff Development Attend and participate in in-service educational classes and on-the-job training programs. Attend and participate in workshops, seminars, etc., as approved. Attend and participate in annual OSHA and CDC in-service training programs for hazardous chemicals, TB management, and blood borne pathogens standard. Safety and Sanitation Follow all established safety procedures and precautions when handling supplies and equipment. Maintain supply and storage rooms in a safe, clean and orderly condition. Clean and check equipment as directed/necessary. Report all incidents/accidents, no matter how minor, to your supervisor immediately. Report equipment malfunctions or breakdowns to your supervisor as soon as possible. Report all unsafe/hazardous conditions, defective equipment, etc., to your supervisor immediately. Ensure that work/assignment areas are clean and equipment, tools, supplies, etc., are properly stored before leaving such areas on breaks, end of work day, etc. Keep your work area(s) free of hazardous conditions, i.e., grease/oil spills, excess supplies, equipment, etc., to assure that all established safety rules/regulations are followed at all times. Follow established policies and procedures concerning infection control when delivering supplies and equipment. Ensure defective equipment is identified for maintenance repair as required in accordance with established policies and procedures. Ensure that department personnel follow established procedures governing the use of labels and MSDSs. Report missing/illegible labels and MSDSs to the safety officer or other designated person. Resident Rights Maintain confidentiality of all pertinent resident care information to assure resident rights are protected, including the right of refusal. Knock before entering a resident's room. Working Conditions Moves intermittently during working hours. Works in assigned areas of the facility. Is subject to frequent interruptions. Is subject to call-back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.). Attends and participates in continuing educational programs. Is subject to cuts, bruises, falls, burns from equipment, odors, etc., throughout the work day, as well as to reactions from dust, disinfectants, tobacco smoke, and other air contaminants. Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses. Communicates with nursing personnel, and other department personnel. May be required to work in cramped spaces. Education Requirements Must possess, as a minimum, a high school diploma. Experience ·None required. On-the-job training provided. Specific Requirements Must be able to read, write, speak, and understand the English language. Must possess the ability to make independent decisions when circumstances warrant such action in a timely fashion. Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public. Must be knowledgeable of supply practices, procedures, and guidelines. Must possess the ability to work harmoniously with other personnel. Must possess the ability to minimize waste of supplies, misuse of equipment, etc. Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices. Must be able to follow written and oral instructions. Must not pose a threat to the health or safety of other individuals in the workplace. Must demonstrate superior customer service skills. Physical and Sensory Requirements (With or Without the Aid of Mechanical Devices) Must be able to move intermittently throughout the work day. Must be able to speak and write the English language in an understandable manner. Must be able to cope with the mental and emotional stress of the position. Must be able to see and hear or use prosthetics that will enable these senses to function adequately to assure that the requirements of this position can be fully met. Must function independently and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, support agencies, and outside agencies. Must meet the general health requirements set forth by the policies of this facility which include a medical and physical examination. Must be able to push, pull, move, and/or lift a minimum of twenty-five pounds. Must be willing to perform tasks that may involve exposure to the resident's blood/body fluids. May be necessary to assist in the evacuation of residents during emergency situations.