Unit support representative vs patient care representative

Differences between unit support representative and patient care representative duties and responsibilities

Unit support representative example responsibilities.

• Conduct 6 mass vaccination campaigns, manage protein-calorie malnutrition, coordinate epidemiological surveillance, and direct health facility rehabilitation
• Transcribe recorded messages and practitioners' diagnosis/recommendations into patients' medical records; transcribe physician orders into hospital computer system.
• Facilitate and assist with the discharge process of patients including completing all necessary paperwork and arranging patient transportation.
• Handle sensitive information in compliance with HIPAA protocols.
• Respect patient's right to privacy, dignity, and confidentiality in accordance with HIPAA guidelines.
• File lab and x-ray reports, EKG's etc., with appropriate medical record and refill medical record in appropriate place.
Show more

Patient care representative example responsibilities.

• Manage cash and co-payments accurately and discharge patients providing them with proper medical notes and information before exiting.
• Verify insurance, Medicaid, Medicare, register patients, and code proper ICD-9 and CPT codes on encounters.
• Utilize medical terminology, CPT, HCPC and ICD-9 and patient information into new authorizations.
• Interview patients to gather information pertinent to their Medicaid application.
• Screen, identify, and enter ICD-9 coding from treatment record forms.
• Maintain patient confidentiality and follow HIPAA rules.
Show more