Unit support representative vs patient coordinator

Differences between unit support representative and patient coordinator duties and responsibilities

Unit support representative example responsibilities.

• Conduct 6 mass vaccination campaigns, manage protein-calorie malnutrition, coordinate epidemiological surveillance, and direct health facility rehabilitation
• Transcribe recorded messages and practitioners' diagnosis/recommendations into patients' medical records; transcribe physician orders into hospital computer system.
• Facilitate and assist with the discharge process of patients including completing all necessary paperwork and arranging patient transportation.
• Handle sensitive information in compliance with HIPAA protocols.
• Respect patient's right to privacy, dignity, and confidentiality in accordance with HIPAA guidelines.
• File lab and x-ray reports, EKG's etc., with appropriate medical record and refill medical record in appropriate place.
Show more

Patient coordinator example responsibilities.

• Comply with HIPAA regulations by discreetly and professionally handling all patients private medical information.
• Gather personal plus insurance information and perform thorough insurance breakdowns for patients.
• Communicate directly with patients to obtain initial patient information and respond to inquiries.
• Process and update HIPAA relate paperwork and other require institutional forms as necessary.
• Obtain all necessary documentation prior to surgery such as proof of identification, copy of insurance and require insurance referrals.
• Respond in writing to all grievances in accordance with CMS and DNV guidelines.
Show more