Unit support representative vs registration representative

Differences between unit support representative and registration representative duties and responsibilities

Unit support representative example responsibilities.

• Conduct 6 mass vaccination campaigns, manage protein-calorie malnutrition, coordinate epidemiological surveillance, and direct health facility rehabilitation
• Transcribe recorded messages and practitioners' diagnosis/recommendations into patients' medical records; transcribe physician orders into hospital computer system.
• Facilitate and assist with the discharge process of patients including completing all necessary paperwork and arranging patient transportation.
• Handle sensitive information in compliance with HIPAA protocols.
• Respect patient's right to privacy, dignity, and confidentiality in accordance with HIPAA guidelines.
• File lab and x-ray reports, EKG's etc., with appropriate medical record and refill medical record in appropriate place.
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Registration representative example responsibilities.

• Work with third party payer requirements including Medicare, Medicaid (AHCCCS), manage care plans, and commercial plans.
• Manage and update demographic and insurance information, including authorizations and referrals, while demonstrating HIPPA confidentiality regulations.
• Verify eligibility and insurance benefits for patients, including Medicare, Medicaid, private insurance and workers' compensation.
• Maintain patient privacy in accordance with HIPAA with a high level of professionalism, compassion, productivity, and accuracy.
• Maintain proficient level of knowledge regarding Medicare requirements, HIPAA compliance and reimbursement criteria.
• Complete registration process for inpatients, outpatients, and emergency patients accurately and efficiently in accordance with policies and procedures.
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