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Veterinary receptionist vs office receptionist

The differences between veterinary receptionists and office receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a veterinary receptionist and an office receptionist. Additionally, an office receptionist has an average salary of $33,554, which is higher than the $30,620 average annual salary of a veterinary receptionist.

The top three skills for a veterinary receptionist include PET, customer service and client service. The most important skills for an office receptionist are patients, customer service, and phone calls.

Veterinary receptionist vs office receptionist overview

Veterinary ReceptionistOffice Receptionist
Yearly salary$30,620$33,554
Hourly rate$14.72$16.13
Growth rate--
Number of jobs43,03380,143
Job satisfaction--
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 36%
Average age4242
Years of experience22

What does a veterinary receptionist do?

The veterinary receptionist caters to clients and their pets in a veterinary clinic. The veterinary receptionist's job is to communicate with clients, answer inquiries, and schedule appointments with a veterinarian. The veterinary receptionist also handles all the records of the clinic, information about all pets and clients. This person also needs to have good communication skills, be highly organized, and has a pleasing disposition and personality. Additional tasks of a veterinary receptionist are maintenance of the reception area, and if needed, process payments and other financial transactions such as insurance.

What does an office receptionist do?

An office receptionist, or administrative assistant, performs various administrative tasks for an organization. These tasks may include answering phone calls, providing the public and customers with information, and warmly welcoming, greeting, and directing visitors or guests accordingly. Additionally, an office receptionist is responsible for maintaining security by issuing visitor badges, monitoring logbooks, and following procedures. Administrative assistants are also responsible for preparing and processing travel vouchers and other documents. Some employers prefer someone with a college or bachelor's degree, telephone skills, and excellent communication skills.

Veterinary receptionist vs office receptionist salary

Veterinary receptionists and office receptionists have different pay scales, as shown below.

Veterinary ReceptionistOffice Receptionist
Average salary$30,620$33,554
Salary rangeBetween $25,000 And $37,000Between $27,000 And $41,000
Highest paying City-Minneapolis, MN
Highest paying state-Alaska
Best paying company-Dairy Farmers of America
Best paying industry-Manufacturing

Differences between veterinary receptionist and office receptionist education

There are a few differences between a veterinary receptionist and an office receptionist in terms of educational background:

Veterinary ReceptionistOffice Receptionist
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 36%
Most common majorBusinessBusiness
Most common college-University of Pennsylvania

Veterinary receptionist vs office receptionist demographics

Here are the differences between veterinary receptionists' and office receptionists' demographics:

Veterinary ReceptionistOffice Receptionist
Average age4242
Gender ratioMale, 5.8% Female, 94.2%Male, 9.5% Female, 90.5%
Race ratioBlack or African American, 11.1% Unknown, 4.4% Hispanic or Latino, 18.7% Asian, 6.6% White, 58.3% American Indian and Alaska Native, 0.9%Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 22.6% Asian, 6.4% White, 55.1% American Indian and Alaska Native, 0.9%
LGBT Percentage6%6%

Differences between veterinary receptionist and office receptionist duties and responsibilities

Veterinary receptionist example responsibilities.

  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Interact with other veterinary offices regarding mutual clients in regard pet medical history.
  • Coordinate room rentals and reservations.
  • Certify CPR instructor-provide in-house training for all staff and physicians.
  • Schedule tee times, take reservations, answer calls and assist customers
  • Organize files and keep them up to date while closely following HIPAA regulations.
  • Show more

Office receptionist example responsibilities.

  • Verify insurance information and manage medical records while ensuring confidentiality according to HIPAA requirements.
  • Answer phones, make copies, Microsoft, PowerPoint, scheduling, greet and interact with clients, filing and mailing.
  • Complete and audit payroll for accuracy.
  • Process payroll and monthly/quarterly sales tax liabilities.
  • Stock exam rooms, sterilize instruments and occasionally assist physician with patients.
  • Provide high-quality customer-service to patients by treating them respectfully and t with discretion.
  • Show more

Veterinary receptionist vs office receptionist skills

Common veterinary receptionist skills
  • PET, 29%
  • Customer Service, 14%
  • Client Service, 8%
  • Patients, 7%
  • Processing Payments, 5%
  • Exam Rooms, 4%
Common office receptionist skills
  • Patients, 20%
  • Customer Service, 15%
  • Phone Calls, 12%
  • Data Entry, 9%
  • Front Desk, 6%
  • Appointment Scheduling, 5%

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