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The differences between veterinary receptionists and receptionist/customer services can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a veterinary receptionist, becoming a receptionist/customer service takes usually requires 6-12 months. Additionally, a veterinary receptionist has an average salary of $30,620, which is higher than the $30,604 average annual salary of a receptionist/customer service.
The top three skills for a veterinary receptionist include PET, customer service and client service. The most important skills for a receptionist/customer service are customer service, phone calls, and data entry.
| Veterinary Receptionist | Receptionist/Customer Service | |
| Yearly salary | $30,620 | $30,604 |
| Hourly rate | $14.72 | $14.71 |
| Growth rate | - | -4% |
| Number of jobs | 43,033 | 216,587 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 40% | High School Diploma, 35% |
| Average age | 42 | 40 |
| Years of experience | 2 | 12 |
The veterinary receptionist caters to clients and their pets in a veterinary clinic. The veterinary receptionist's job is to communicate with clients, answer inquiries, and schedule appointments with a veterinarian. The veterinary receptionist also handles all the records of the clinic, information about all pets and clients. This person also needs to have good communication skills, be highly organized, and has a pleasing disposition and personality. Additional tasks of a veterinary receptionist are maintenance of the reception area, and if needed, process payments and other financial transactions such as insurance.
Receptionists or customer service professionals are considered as the first contact point of the clients. They usually greet and welcome guests visiting an office or organization. These are employees who serve as administrative or office support. They take responsibility for digital communication. It is their job to coordinate the front desk activities such as redirecting phone calls and distributing correspondence. They should be equipped with skills like attention to detail, dependability, and communication skills.
Veterinary receptionists and receptionist/customer services have different pay scales, as shown below.
| Veterinary Receptionist | Receptionist/Customer Service | |
| Average salary | $30,620 | $30,604 |
| Salary range | Between $25,000 And $37,000 | Between $25,000 And $37,000 |
| Highest paying City | - | Billerica, MA |
| Highest paying state | - | Minnesota |
| Best paying company | - | Uline |
| Best paying industry | - | Manufacturing |
There are a few differences between a veterinary receptionist and a receptionist/customer service in terms of educational background:
| Veterinary Receptionist | Receptionist/Customer Service | |
| Most common degree | Bachelor's Degree, 40% | High School Diploma, 35% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between veterinary receptionists' and receptionist/customer services' demographics:
| Veterinary Receptionist | Receptionist/Customer Service | |
| Average age | 42 | 40 |
| Gender ratio | Male, 5.8% Female, 94.2% | Male, 8.0% Female, 92.0% |
| Race ratio | Black or African American, 11.1% Unknown, 4.4% Hispanic or Latino, 18.7% Asian, 6.6% White, 58.3% American Indian and Alaska Native, 0.9% | Black or African American, 10.7% Unknown, 5.2% Hispanic or Latino, 25.4% Asian, 6.1% White, 51.9% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 7% |