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Account support manager vs account supervisor

The differences between account support managers and account supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an account support manager and an account supervisor. Additionally, an account supervisor has an average salary of $83,760, which is higher than the $65,533 average annual salary of an account support manager.

The top three skills for an account support manager include support services, account management and project management. The most important skills for an account supervisor are customer service, digital marketing, and project management.

Account support manager vs account supervisor overview

Account Support ManagerAccount Supervisor
Yearly salary$65,533$83,760
Hourly rate$31.51$40.27
Growth rate8%5%
Number of jobs144,48098,661
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 76%
Average age4747
Years of experience66

What does an account support manager do?

Account support managers are highly skilled individuals who resolve technical-related issues. Support managers develop strong relationships with their customers. They establish and enforce support plans for departmental operations. Their job involves the implementation of new processes to incorporate call center technology into customer service. They work alongside the technical staff to get rid of the risk of common pitfall determination. Also, they offer extensive cause analysis.

What does an account supervisor do?

The primary job of accounting supervisors is to manage the daily operations of a company's accounting department. They are responsible for leading a team of accountants and overseeing the company's marketing strategies and campaigns. Other responsibilities include managing all the company's financial activities, developing and enforcing strategic business plans, and generating and maintaining account documentation and reports. As an accounting supervisor, you will also organize training for account coordinators and account managers and ensure compliance with government regulations and policies.

Account support manager vs account supervisor salary

Account support managers and account supervisors have different pay scales, as shown below.

Account Support ManagerAccount Supervisor
Average salary$65,533$83,760
Salary rangeBetween $41,000 And $102,000Between $63,000 And $111,000
Highest paying CityNew York, NYPortland, OR
Highest paying stateNew YorkOregon
Best paying companyVMwareWasserman
Best paying industryTechnologyFinance

Differences between account support manager and account supervisor education

There are a few differences between an account support manager and an account supervisor in terms of educational background:

Account Support ManagerAccount Supervisor
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 76%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldUniversity of Pennsylvania

Account support manager vs account supervisor demographics

Here are the differences between account support managers' and account supervisors' demographics:

Account Support ManagerAccount Supervisor
Average age4747
Gender ratioMale, 53.4% Female, 46.6%Male, 43.0% Female, 57.0%
Race ratioBlack or African American, 10.5% Unknown, 4.9% Hispanic or Latino, 16.8% Asian, 6.1% White, 61.1% American Indian and Alaska Native, 0.7%Black or African American, 10.1% Unknown, 4.8% Hispanic or Latino, 18.3% Asian, 5.9% White, 60.2% American Indian and Alaska Native, 0.7%
LGBT Percentage8%8%

Differences between account support manager and account supervisor duties and responsibilities

Account support manager example responsibilities.

  • Spearhead and lead several initiatives internally to address operational challenges, improving the VMware service organization's service delivery model.
  • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
  • Maintain customer accounts through system tools CRM and SalesForce.
  • Consult and collaborate with various lines of technical services to ensure SLA's are meet.
  • Work extensively with SQL and batch scripting to debug interface issues between Logility server and various ERP systems.
  • Monitor web gateway security on solaris and windows platforms for URL monitoring, content security, and virus traffic.
  • Show more

Account supervisor example responsibilities.

  • Lead and manage the strategy, development, production and distribution of global digital retail POS kits for Intel.
  • Manage internal channel teams and their respective campaigns in PPC, SEO, PPI, email and media.
  • Lead site re-designs and CRM programs for HomeAgain and Sanofi-Aventis to evolve from flat product centric portals to consumer centric experiences.
  • Manage the coordination and preparation of all statutory/regulatory and GAAP reporting.
  • Develop and manage accounts for start-up healthcare intelligence company targeting major pharmaceutical companies.
  • Manage day-to-day activity of client relate projects including IP voice, MPLS infrastructures and CPE implementations in a deadline-orient high-pressure environment.
  • Show more

Account support manager vs account supervisor skills

Common account support manager skills
  • Support Services, 11%
  • Account Management, 10%
  • Project Management, 10%
  • Service Delivery, 7%
  • Support Account, 6%
  • Customer Support, 6%
Common account supervisor skills
  • Customer Service, 8%
  • Digital Marketing, 8%
  • Project Management, 7%
  • Account Management, 7%
  • Direct Reports, 4%
  • Client Facing, 4%

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