Account support manager vs billing manager

The differences between account support managers and billing managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an account support manager and a billing manager. Additionally, a billing manager has an average salary of $77,507, which is higher than the $65,533 average annual salary of an account support manager.

The top three skills for an account support manager include support services, account management and project management. The most important skills for a billing manager are patients, customer service, and billing procedures.

Account support manager vs billing manager overview

	Account Support Manager	Billing Manager
Yearly salary	$65,533	$77,507
Hourly rate	$31.51	$37.26
Growth rate	8%	17%
Number of jobs	144,480	38,709
Job satisfaction	-	3
Most common degree	Bachelor's Degree, 66%	Bachelor's Degree, 46%
Average age	47	47
Years of experience	6	6

What does an account support manager do?

Account support managers are highly skilled individuals who resolve technical-related issues. Support managers develop strong relationships with their customers. They establish and enforce support plans for departmental operations. Their job involves the implementation of new processes to incorporate call center technology into customer service. They work alongside the technical staff to get rid of the risk of common pitfall determination. Also, they offer extensive cause analysis.

What does a billing manager do?

A billing manager is in charge of overseeing the systems and processes concerned with billing in a company. One of their primary duties is to handle the receivable accounts to ensure smooth cash flow, assess the validity of bills, provide corrective measures when necessary, supervise the workforce's performance, and solve issues raised by staff. As a billing manager, it is essential to implement all policies and regulations while leading and encouraging the team in their joint effort to reach targets and deadlines.

Account support manager vs billing manager salary

Account support managers and billing managers have different pay scales, as shown below.

	Account Support Manager	Billing Manager
Average salary	$65,533	$77,507
Salary range	Between $41,000 And $102,000	Between $52,000 And $114,000
Highest paying City	New York, NY	San Jose, CA
Highest paying state	New York	New Jersey
Best paying company	VMware	Google
Best paying industry	Technology	Utilities

Differences between account support manager and billing manager education

There are a few differences between an account support manager and a billing manager in terms of educational background:

	Account Support Manager	Billing Manager
Most common degree	Bachelor's Degree, 66%	Bachelor's Degree, 46%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Account support manager vs billing manager demographics

Here are the differences between account support managers' and billing managers' demographics:

	Account Support Manager	Billing Manager
Average age	47	47
Gender ratio	Male, 53.4% Female, 46.6%	Male, 17.7% Female, 82.3%
Race ratio	Black or African American, 10.5% Unknown, 4.9% Hispanic or Latino, 16.8% Asian, 6.1% White, 61.1% American Indian and Alaska Native, 0.7%	Black or African American, 10.6% Unknown, 4.8% Hispanic or Latino, 18.0% Asian, 5.8% White, 60.0% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between account support manager and billing manager duties and responsibilities

Account support manager example responsibilities.

Spearhead and lead several initiatives internally to address operational challenges, improving the VMware service organization's service delivery model.
Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
Maintain customer accounts through system tools CRM and SalesForce.
Consult and collaborate with various lines of technical services to ensure SLA's are meet.
Work extensively with SQL and batch scripting to debug interface issues between Logility server and various ERP systems.
Monitor web gateway security on solaris and windows platforms for URL monitoring, content security, and virus traffic.

Billing manager example responsibilities.

Manage, extract, and process EHRs by request.
Manage the clinical staff payroll, the coding, authorization, and the billing of PDN, HHA and DME claims.
Manage point-of-service collection functions to improve customer service and increase revenue for clinic and surgery centers.
Manage preparation and maintain analysis by divisions to include CPT fees, Medicare reimbursement and contract reimbursements.
Credential providers with Medicare, Medicaid and commercial carriers.
Approve and post all A/R adjustments via PeopleSoft.

Account support manager vs billing manager skills

Common account support manager skills

Support Services, 11%
Account Management, 10%
Project Management, 10%
Service Delivery, 7%
Support Account, 6%
Customer Support, 6%

Common billing manager skills

Patients, 14%
Customer Service, 9%
Billing Procedures, 6%
Revenue Cycle, 4%
Financial Reports, 4%
Medicaid, 4%

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Account Support Manager
Account Support Manager vs Billing Manager

Updated January 8, 2025

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