Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between account support managers and managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an account support manager and a manager. Additionally, an account support manager has an average salary of $65,533, which is higher than the $58,651 average annual salary of a manager.
The top three skills for an account support manager include support services, account management and project management. The most important skills for a manager are customer service, payroll, and food safety.
| Account Support Manager | Manager | |
| Yearly salary | $65,533 | $58,651 |
| Hourly rate | $31.51 | $28.20 |
| Growth rate | 8% | 6% |
| Number of jobs | 144,480 | 1,236,194 |
| Job satisfaction | - | 4.57 |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 49% |
| Average age | 47 | 44 |
| Years of experience | 6 | 6 |
Account support managers are highly skilled individuals who resolve technical-related issues. Support managers develop strong relationships with their customers. They establish and enforce support plans for departmental operations. Their job involves the implementation of new processes to incorporate call center technology into customer service. They work alongside the technical staff to get rid of the risk of common pitfall determination. Also, they offer extensive cause analysis.
Managers are responsible for a specific department, function, or employee group. They oversee their assigned departments and all the employees under the department. Managers are responsible that the department they are handling is functioning well. They set the department goals and the steps they must take to achieve the goals. They are also in charge of assessing the performance of their departments and their employees. Additionally, managers are responsible for interviewing prospective candidates for department vacancies and assessing their fit to the needs of the department. Managers also set the general working environment in the department, and they are expected to ensure that their employees remain motivated.
Account support managers and managers have different pay scales, as shown below.
| Account Support Manager | Manager | |
| Average salary | $65,533 | $58,651 |
| Salary range | Between $41,000 And $102,000 | Between $37,000 And $92,000 |
| Highest paying City | New York, NY | - |
| Highest paying state | New York | New Jersey |
| Best paying company | VMware | - |
| Best paying industry | Technology | Finance |
There are a few differences between an account support manager and a manager in terms of educational background:
| Account Support Manager | Manager | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 49% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | University of Pennsylvania |
Here are the differences between account support managers' and managers' demographics:
| Account Support Manager | Manager | |
| Average age | 47 | 44 |
| Gender ratio | Male, 53.4% Female, 46.6% | Male, 51.0% Female, 49.0% |
| Race ratio | Black or African American, 10.5% Unknown, 4.9% Hispanic or Latino, 16.8% Asian, 6.1% White, 61.1% American Indian and Alaska Native, 0.7% | Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 6.4% White, 67.0% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 8% | 10% |