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Account support manager vs office manager

The differences between account support managers and office managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an account support manager and an office manager. Additionally, an account support manager has an average salary of $65,533, which is higher than the $43,395 average annual salary of an office manager.

The top three skills for an account support manager include support services, account management and project management. The most important skills for an office manager are customer service, patients, and financial statements.

Account support manager vs office manager overview

Account Support ManagerOffice Manager
Yearly salary$65,533$43,395
Hourly rate$31.51$20.86
Growth rate8%-8%
Number of jobs144,48053,712
Job satisfaction-5
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 44%
Average age4747
Years of experience66

What does an account support manager do?

Account support managers are highly skilled individuals who resolve technical-related issues. Support managers develop strong relationships with their customers. They establish and enforce support plans for departmental operations. Their job involves the implementation of new processes to incorporate call center technology into customer service. They work alongside the technical staff to get rid of the risk of common pitfall determination. Also, they offer extensive cause analysis.

What does an office manager do?

Office managers oversee the entire workplace. They maintain office processes and services to ensure that everything is running well. They manage office supplies by managing inventory and procurement procedures. They also device filing systems, create needed and relevant office policies, and ensure that all the policies are being followed. As a way to make sure that the office is in top shape, office managers supervise most of the logistical aspects inside the office. They also provide support to both management teams and the rest of the employees. They often act as the bridge between the two and would sometimes even assist in the training of new employees.

Account support manager vs office manager salary

Account support managers and office managers have different pay scales, as shown below.

Account Support ManagerOffice Manager
Average salary$65,533$43,395
Salary rangeBetween $41,000 And $102,000Between $30,000 And $62,000
Highest paying CityNew York, NYWashington, DC
Highest paying stateNew YorkNew York
Best paying companyVMwareMoody's
Best paying industryTechnologyConstruction

Differences between account support manager and office manager education

There are a few differences between an account support manager and an office manager in terms of educational background:

Account Support ManagerOffice Manager
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 44%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Account support manager vs office manager demographics

Here are the differences between account support managers' and office managers' demographics:

Account Support ManagerOffice Manager
Average age4747
Gender ratioMale, 53.4% Female, 46.6%Male, 13.5% Female, 86.5%
Race ratioBlack or African American, 10.5% Unknown, 4.9% Hispanic or Latino, 16.8% Asian, 6.1% White, 61.1% American Indian and Alaska Native, 0.7%Black or African American, 10.4% Unknown, 4.7% Hispanic or Latino, 18.4% Asian, 5.2% White, 60.7% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between account support manager and office manager duties and responsibilities

Account support manager example responsibilities.

  • Spearhead and lead several initiatives internally to address operational challenges, improving the VMware service organization's service delivery model.
  • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
  • Maintain customer accounts through system tools CRM and SalesForce.
  • Consult and collaborate with various lines of technical services to ensure SLA's are meet.
  • Work extensively with SQL and batch scripting to debug interface issues between Logility server and various ERP systems.
  • Monitor web gateway security on solaris and windows platforms for URL monitoring, content security, and virus traffic.
  • Show more

Office manager example responsibilities.

  • Manage international team development of RFP for new MPLS global network services.
  • Produce around $100k month sales/ billings, AIA documents, and manage customer accounts.
  • Monitor and manage the HVAC environment and nightly office cleaning performance for maximum comfort, appearance and functionality.
  • Manage PMO office functions including creation of strategic plan, marketing of services, and resource and project planning.
  • Manage production of an RFP to source $60m in software and services and manage a subset of the subsequent implementation.
  • Manage daily functions and systems to ensure patients receive appropriate accommodations under HIPAA guidelines.
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Account support manager vs office manager skills

Common account support manager skills
  • Support Services, 11%
  • Account Management, 10%
  • Project Management, 10%
  • Service Delivery, 7%
  • Support Account, 6%
  • Customer Support, 6%
Common office manager skills
  • Customer Service, 19%
  • Patients, 13%
  • Financial Statements, 6%
  • Office Operations, 4%
  • Office Equipment, 4%
  • Scheduling Appointments, 4%

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