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Account support manager vs partner account manager

The differences between account support managers and partner account managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become an account support manager, becoming a partner account manager takes usually requires 6-8 years. Additionally, a partner account manager has an average salary of $126,330, which is higher than the $65,533 average annual salary of an account support manager.

The top three skills for an account support manager include support services, account management and project management. The most important skills for a partner account manager are account management, CRM, and salesforce.

Account support manager vs partner account manager overview

Account Support ManagerPartner Account Manager
Yearly salary$65,533$126,330
Hourly rate$31.51$60.74
Growth rate8%5%
Number of jobs144,480147,466
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 77%
Average age4746
Years of experience68

What does an account support manager do?

Account support managers are highly skilled individuals who resolve technical-related issues. Support managers develop strong relationships with their customers. They establish and enforce support plans for departmental operations. Their job involves the implementation of new processes to incorporate call center technology into customer service. They work alongside the technical staff to get rid of the risk of common pitfall determination. Also, they offer extensive cause analysis.

What does a partner account manager do?

A partner account manager is responsible for managing marketing and media platforms to sell goods and services for an organization and client accounts. Partner account managers coordinate with the sales team to determine strategies and techniques that would enhance the product's brand in the market and generate more revenue resources. They conduct data and statistical analysis and analyze market conditions to identify business opportunities for the target audience's awareness. A partner account manager regularly informs the clients of the progress and sales updates and adjust business plans as needed to meet goals and objectives.

Account support manager vs partner account manager salary

Account support managers and partner account managers have different pay scales, as shown below.

Account Support ManagerPartner Account Manager
Average salary$65,533$126,330
Salary rangeBetween $41,000 And $102,000Between $84,000 And $188,000
Highest paying CityNew York, NYSalem, OR
Highest paying stateNew YorkOregon
Best paying companyVMwareMeta
Best paying industryTechnologyStart-up

Differences between account support manager and partner account manager education

There are a few differences between an account support manager and a partner account manager in terms of educational background:

Account Support ManagerPartner Account Manager
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 77%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldUniversity of Southern California

Account support manager vs partner account manager demographics

Here are the differences between account support managers' and partner account managers' demographics:

Account Support ManagerPartner Account Manager
Average age4746
Gender ratioMale, 53.4% Female, 46.6%Male, 53.7% Female, 46.3%
Race ratioBlack or African American, 10.5% Unknown, 4.9% Hispanic or Latino, 16.8% Asian, 6.1% White, 61.1% American Indian and Alaska Native, 0.7%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage8%7%

Differences between account support manager and partner account manager duties and responsibilities

Account support manager example responsibilities.

  • Spearhead and lead several initiatives internally to address operational challenges, improving the VMware service organization's service delivery model.
  • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
  • Maintain customer accounts through system tools CRM and SalesForce.
  • Consult and collaborate with various lines of technical services to ensure SLA's are meet.
  • Work extensively with SQL and batch scripting to debug interface issues between Logility server and various ERP systems.
  • Monitor web gateway security on solaris and windows platforms for URL monitoring, content security, and virus traffic.
  • Show more

Partner account manager example responsibilities.

  • Manage an ever expanding base of accounts in the hosting and cloud service provider industry.
  • Manage a portfolio of top tier partners increasing revenue and market share of Microsoft CRM and ERP products.
  • Manage company finances including A/P, A/R, billing, bank reconciliation, payroll, and office management.
  • Manage recruiting, hiring, new hire orientation and safety programs, employee reviews and counseling's, payroll.
  • Engage with channel partners and to identify opportunities, generate qualified leads, ROI models, respond to RFP's.
  • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
  • Show more

Account support manager vs partner account manager skills

Common account support manager skills
  • Support Services, 11%
  • Account Management, 10%
  • Project Management, 10%
  • Service Delivery, 7%
  • Support Account, 6%
  • Customer Support, 6%
Common partner account manager skills
  • Account Management, 11%
  • CRM, 6%
  • Salesforce, 6%
  • Cloud, 6%
  • Relationship Building, 6%
  • Business Development, 5%

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