Accounting administrator vs customer service administrator

The differences between accounting administrators and customer service administrators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become an accounting administrator, becoming a customer service administrator takes usually requires 6-12 months. Additionally, an accounting administrator has an average salary of $48,068, which is higher than the $35,824 average annual salary of a customer service administrator.

The top three skills for an accounting administrator include customer service, data entry and reconciliations. The most important skills for a customer service administrator are strong customer service, data entry, and post sales.

Accounting administrator vs customer service administrator overview

	Accounting Administrator	Customer Service Administrator
Yearly salary	$48,068	$35,824
Hourly rate	$23.11	$17.22
Growth rate	-5%	-4%
Number of jobs	97,934	247,315
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 45%
Average age	51	40
Years of experience	6	12

What does an accounting administrator do?

An accounting administrator is responsible for reviewing and analyzing account statements, managing deposits, and resolving bank discrepancies and financial disputes. Accounting administrators handle the efficient and accurate cash flow within an organization, including payroll release and filing of petty cash. They maintain an organized record of payments and billing statements for reference and audit purposes to generate reports for the management. An accounting administrator must have extensive knowledge of the accounting principles, as well as excellent communication and analytical skills to perform duties effectively, even under minimal supervision.

What does a customer service administrator do?

Customer service administrators supervise people in performing customer service and relations. They manage customer inquiries and oversee customer service representative needs and requirements. In carrying out their job, they function as the middlemen between customers and the company. Their job requires strong communication and clerical skills. They are expected to have a mindset focused on customers while being polite, helpful, and patient. Among their other responsibilities include sales promotion, answering phone calls, handling complaints and inquiries, and adherence to team goals and budget.

Accounting administrator vs customer service administrator salary

Accounting administrators and customer service administrators have different pay scales, as shown below.

	Accounting Administrator	Customer Service Administrator
Average salary	$48,068	$35,824
Salary range	Between $32,000 And $70,000	Between $28,000 And $45,000
Highest paying City	Clifton, NJ	Fremont, CA
Highest paying state	New Jersey	Alaska
Best paying company	Cambridge Associates	Westinghouse Appliances Australia
Best paying industry	Technology	Technology

Differences between accounting administrator and customer service administrator education

There are a few differences between an accounting administrator and a customer service administrator in terms of educational background:

	Accounting Administrator	Customer Service Administrator
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 45%
Most common major	Accounting	Business
Most common college	University of Pennsylvania	-

Accounting administrator vs customer service administrator demographics

Here are the differences between accounting administrators' and customer service administrators' demographics:

	Accounting Administrator	Customer Service Administrator
Average age	51	40
Gender ratio	Male, 16.9% Female, 83.1%	Male, 20.3% Female, 79.7%
Race ratio	Black or African American, 6.7% Unknown, 4.0% Hispanic or Latino, 14.2% Asian, 6.5% White, 68.0% American Indian and Alaska Native, 0.6%	Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 21.5% Asian, 6.8% White, 54.5% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between accounting administrator and customer service administrator duties and responsibilities

Accounting administrator example responsibilities.

Manage cash flow; online banking, initiates ACH transactions, deposits and transfer of funds.
Manage revenue ledger including other subsidiary ledgers and responsible for the reconciliation of various income accounts to ensure accuracy of postings.
Monitor and resolve accounts overdue, return ACH and collection calls.
Import time into the ADP batch and process any expenses or miscellaneous reimbursements.
Work directly with the owners & CPA providing weekly/monthly financial reporting and year end tax preparation.
Record dividends and loan payments, also consult with CPA and business owners for tax preparation.

Customer service administrator example responsibilities.

Lead departmental operating reviews that are in line with expectations of HIPAA providing physician leaders with critical data.
Maintain daily teller duties by processing customer deposits and withdrawals, managing the vault and ATM, as needed.
Manage the sales order process; entering, picking and invoicing EDI and specialty accounts that have their own vendor portals.
Manage cleanliness and organization of work area and equipment.
Manage on-site registration at events including management of volunteers, registration setup, and coordinate all registration logistics.
Coordinate communications product deliveries with internal production managers, shipping department and freight forwarders to ensure contract and U.S. export compliance.

Accounting administrator vs customer service administrator skills

Common accounting administrator skills

Customer Service, 13%
Data Entry, 9%
Reconciliations, 7%
Purchase Orders, 6%
Journal Entries, 5%
Credit Card Payments, 4%

Common customer service administrator skills

Strong Customer Service, 22%
Data Entry, 11%
Post Sales, 5%
Customer Inquiries, 5%
Purchase Orders, 3%
PowerPoint, 3%

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Accounting Administrator
Accounting Administrator vs Customer Service Administrator

Updated January 8, 2025

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