Agent vs rental agent

Differences between agent and rental agent duties and responsibilities

Agent example responsibilities.

• Schedule and meet individuals\groups for assign or self-generate leads, assist and enroll eligible individuals in suitable Medicare product.
• Verify documentation and coding using CPT and ICD-9 correct coding standards.
• Assist TANF customers with obtaining employment.
• Direct compliance with all CPT and Medicare guidelines.
• Train BDC representatives on phone skills and CRM use.
• Bill appropriate ICD-9 codes to the correct insurance companies.
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Rental agent example responsibilities.

• Advise customers on use of canoes or kayaks.
• Pick up & deliver rental equipment and customers mowers and equipment.
• Help out bagging groceries and taking the customers groceries out to their vehicle.
• Provide ongoing service and sales of additional services such as vehicle upgrades, GPS navigation systems, and additional insurance.
• Advise customers on other enhancement protection products services like damage waiver, GPS systems to ensure a safe and hassle-free trip.
• Inspect parts, equipment, or vehicles for cleanliness, damage, and compliance with company and state standards or regulations.
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