Appointment coordinator vs appointment setter

The differences between appointment coordinators and appointment setters can be seen in a few details. Each job has different responsibilities and duties. Additionally, an appointment setter has an average salary of $31,866, which is higher than the $31,144 average annual salary of an appointment coordinator.

The top three skills for an appointment coordinator include patients, customer service and repair orders. The most important skills for an appointment setter are schedule appointments, windows, and telephone calls.

Appointment coordinator vs appointment setter overview

	Appointment Coordinator	Appointment Setter
Yearly salary	$31,144	$31,866
Hourly rate	$14.97	$15.32
Growth rate	-8%	6%
Number of jobs	72,134	21,100
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 32%	High School Diploma, 37%
Average age	49	37
Years of experience	2	-

What does an appointment coordinator do?

Appointment coordinators are professionals who are responsible for coordinating and initiating business appointments between external associates and the organization's top management. These coordinators are required to schedule all appointments for their customer service representatives and directing them to maintain a positive attitude and customer service to their clients. They must supervise the service department by implement employee procedures and answering most of their incoming phone calls. Appointment coordinators must also perform administrative duties such as faxing, filing records, and data entry.

What does an appointment setter do?

An appointment setter supports the sales operations of an organization. Appointment setters call potential clients and set an appointment for them to speak with a salesperson. They use their telemarketing skills to connect leads to the company's staff. Most of their time is spent on the telephone and computer to assist customers with questions and make appointments. They should be useful in managing their responsibilities to reach their goals every workday. Therefore, they need to have strong communication and management skills.

Appointment coordinator vs appointment setter salary

Appointment coordinators and appointment setters have different pay scales, as shown below.

	Appointment Coordinator	Appointment Setter
Average salary	$31,144	$31,866
Salary range	Between $25,000 And $37,000	Between $22,000 And $45,000
Highest paying City	-	Salem, OR
Highest paying state	-	Oregon
Best paying company	-	EcoWater Systems
Best paying industry	-	Media

Differences between appointment coordinator and appointment setter education

There are a few differences between an appointment coordinator and an appointment setter in terms of educational background:

	Appointment Coordinator	Appointment Setter
Most common degree	Bachelor's Degree, 32%	High School Diploma, 37%
Most common major	Business	Business
Most common college	-	-

Appointment coordinator vs appointment setter demographics

Here are the differences between appointment coordinators' and appointment setters' demographics:

	Appointment Coordinator	Appointment Setter
Average age	49	37
Gender ratio	Male, 14.9% Female, 85.1%	Male, 26.3% Female, 73.7%
Race ratio	Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%	Black or African American, 17.8% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 3.9% White, 56.1% American Indian and Alaska Native, 0.9%
LGBT Percentage	9%	11%

Differences between appointment coordinator and appointment setter duties and responsibilities

Appointment coordinator example responsibilities.

Manage check-in and registration process for all appointments including physician appointments and medical imaging.
Schedule re-check appointment and MRI appointments.
Make sure all HIPAA laws are adhere to.
Schedule new patient, re-check and MRI counseling appointments.
Access EMR to respond to clinic/patient request for medical information.
Maintain confidentiality of all patient information per HIPAA guidelines.

Appointment setter example responsibilities.

Receive leads from the TSR's, and obtain credit card information and process payments.
Contact alumni to request donations and pledges focuse on achieving university goals and objectives.
Maintain a high sales average, through upselling and cross- selling.
Specialize custom gem setting work for elite clientele
Company specialize in the sale and installation of HVAC units.
Repair and maintain gages for tolerances CNC - operate the CNC machine

Appointment coordinator vs appointment setter skills

Common appointment coordinator skills

Patients, 27%
Customer Service, 15%
Repair Orders, 9%
Data Entry, 6%
Service Calls, 6%
Phone Calls, 5%

Common appointment setter skills

Schedule Appointments, 23%
Windows, 9%
Telephone Calls, 9%
Inbound Calls, 7%
Sales Reps, 6%
Cold Calls, 6%

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Office and Administrative Industry
Appointment Coordinator
Appointment Coordinator vs Appointment Setter

Updated January 8, 2025

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