Appointment coordinator vs intake coordinator

The differences between appointment coordinators and intake coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an appointment coordinator, becoming an intake coordinator takes usually requires 6-12 months. Additionally, an intake coordinator has an average salary of $38,880, which is higher than the $31,144 average annual salary of an appointment coordinator.

The top three skills for an appointment coordinator include patients, customer service and repair orders. The most important skills for an intake coordinator are patients, customer service, and home health.

Appointment coordinator vs intake coordinator overview

	Appointment Coordinator	Intake Coordinator
Yearly salary	$31,144	$38,880
Hourly rate	$14.97	$18.69
Growth rate	-8%	12%
Number of jobs	72,134	44,773
Job satisfaction	-	4
Most common degree	Bachelor's Degree, 32%	Bachelor's Degree, 47%
Average age	49	43
Years of experience	2	12

What does an appointment coordinator do?

Appointment coordinators are professionals who are responsible for coordinating and initiating business appointments between external associates and the organization's top management. These coordinators are required to schedule all appointments for their customer service representatives and directing them to maintain a positive attitude and customer service to their clients. They must supervise the service department by implement employee procedures and answering most of their incoming phone calls. Appointment coordinators must also perform administrative duties such as faxing, filing records, and data entry.

What does an intake coordinator do?

An intake coordinator is responsible for assisting patients with admissions to healthcare facilities. Intake coordinators help with the patients' registration process, record their health conditions and medical histories, verify their health insurance information, schedule consultation appointments, manage patients' charts, and respond to patients' inquiries and concerns. Intake coordinators perform administrative and clerical tasks as needed, such as entering patients' information on the database, filing necessary insurance documents, and creating reports. They must be detail-oriented, as well as have excellent communication and organization skills.

Appointment coordinator vs intake coordinator salary

Appointment coordinators and intake coordinators have different pay scales, as shown below.

	Appointment Coordinator	Intake Coordinator
Average salary	$31,144	$38,880
Salary range	Between $25,000 And $37,000	Between $29,000 And $50,000
Highest paying City	-	Chicago, IL
Highest paying state	-	North Dakota
Best paying company	-	Wilson Elser Moskowitz Edelman & Dicker Llp
Best paying industry	-	Health Care

Differences between appointment coordinator and intake coordinator education

There are a few differences between an appointment coordinator and an intake coordinator in terms of educational background:

	Appointment Coordinator	Intake Coordinator
Most common degree	Bachelor's Degree, 32%	Bachelor's Degree, 47%
Most common major	Business	Psychology
Most common college	-	University of Pennsylvania

Appointment coordinator vs intake coordinator demographics

Here are the differences between appointment coordinators' and intake coordinators' demographics:

	Appointment Coordinator	Intake Coordinator
Average age	49	43
Gender ratio	Male, 14.9% Female, 85.1%	Male, 16.6% Female, 83.4%
Race ratio	Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%	Black or African American, 12.0% Unknown, 5.1% Hispanic or Latino, 23.2% Asian, 5.5% White, 52.2% American Indian and Alaska Native, 2.1%
LGBT Percentage	9%	11%

Differences between appointment coordinator and intake coordinator duties and responsibilities

Appointment coordinator example responsibilities.

Manage check-in and registration process for all appointments including physician appointments and medical imaging.
Schedule re-check appointment and MRI appointments.
Make sure all HIPAA laws are adhere to.
Schedule new patient, re-check and MRI counseling appointments.
Access EMR to respond to clinic/patient request for medical information.
Maintain confidentiality of all patient information per HIPAA guidelines.

Intake coordinator example responsibilities.

Help the individuals achieve those goals by working with them on action steps outline in the ISP.
Assist students on their IEP to complete activities and achieve annual goals relate to their transition into adulthood.
Manage assignments of paying medical bills limit in depth that include organizing and researching regulations as pertain to veterans eligibility.
Assist senior paralegals with case management and jury trial preparation for patent infringement and securities litigation matters.
Update youth charts in regards to allergies, medication use, and immunization history at each visit.
Work with medical doctors' offices, facilities and patients to ensure correct CPT codes are being process for clinical reviewer.

Appointment coordinator vs intake coordinator skills

Common appointment coordinator skills

Patients, 27%
Customer Service, 15%
Repair Orders, 9%
Data Entry, 6%
Service Calls, 6%
Phone Calls, 5%

Common intake coordinator skills

Patients, 21%
Customer Service, 11%
Home Health, 6%
Patient Referrals, 6%
Data Entry, 5%
Mental Health, 4%

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Appointment Coordinator
Appointment Coordinator vs Intake Coordinator

Updated January 8, 2025

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