Appointment coordinator vs scheduler

The differences between appointment coordinators and schedulers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an appointment coordinator and a scheduler. Additionally, a scheduler has an average salary of $40,565, which is higher than the $31,144 average annual salary of an appointment coordinator.

The top three skills for an appointment coordinator include patients, customer service and repair orders. The most important skills for a scheduler are patients, customer service, and medical terminology.

Appointment coordinator vs scheduler overview

	Appointment Coordinator	Scheduler
Yearly salary	$31,144	$40,565
Hourly rate	$14.97	$19.50
Growth rate	-8%	-8%
Number of jobs	72,134	56,890
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 32%	Bachelor's Degree, 37%
Average age	49	49
Years of experience	2	2

What does an appointment coordinator do?

Appointment coordinators are professionals who are responsible for coordinating and initiating business appointments between external associates and the organization's top management. These coordinators are required to schedule all appointments for their customer service representatives and directing them to maintain a positive attitude and customer service to their clients. They must supervise the service department by implement employee procedures and answering most of their incoming phone calls. Appointment coordinators must also perform administrative duties such as faxing, filing records, and data entry.

What does a scheduler do?

A scheduler is responsible for arranging appointments and carrying out reminder calls and correspondence to anyone involved. In a company setting, it is also a scheduler's responsibility to coordinate with various departments and personnel to organize an accurate timetable that will consist of meetings, gatherings, deadlines, or other pressing matters. Furthermore, a scheduler must have attention to detail as one must perform bookkeeping tasks, fix scheduling issues or conflicts, and organize documentation. There are also instances where one must process orders or payments.

Appointment coordinator vs scheduler salary

Appointment coordinators and schedulers have different pay scales, as shown below.

	Appointment Coordinator	Scheduler
Average salary	$31,144	$40,565
Salary range	Between $25,000 And $37,000	Between $23,000 And $68,000
Highest paying City	-	Washington, DC
Highest paying state	-	New York
Best paying company	-	BP America Inc
Best paying industry	-	Construction

Differences between appointment coordinator and scheduler education

There are a few differences between an appointment coordinator and a scheduler in terms of educational background:

	Appointment Coordinator	Scheduler
Most common degree	Bachelor's Degree, 32%	Bachelor's Degree, 37%
Most common major	Business	Business
Most common college	-	-

Appointment coordinator vs scheduler demographics

Here are the differences between appointment coordinators' and schedulers' demographics:

	Appointment Coordinator	Scheduler
Average age	49	49
Gender ratio	Male, 14.9% Female, 85.1%	Male, 22.9% Female, 77.1%
Race ratio	Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%	Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage	9%	9%

Differences between appointment coordinator and scheduler duties and responsibilities

Appointment coordinator example responsibilities.

Manage check-in and registration process for all appointments including physician appointments and medical imaging.
Schedule re-check appointment and MRI appointments.
Make sure all HIPAA laws are adhere to.
Schedule new patient, re-check and MRI counseling appointments.
Access EMR to respond to clinic/patient request for medical information.
Maintain confidentiality of all patient information per HIPAA guidelines.

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Scheduler example responsibilities.

Manage clinic visit schedules, rehabilitation conferences, medical exams, trial appearances, depositions, etc.
Utilize knowledge of medical insurance including manage care, Medicare, Medicaid, liability and workman's compensation.
Manage patient pre-op responsibilities, and generate all necessary paperwork.
Schedule procedure, surgery f/u, register new patients, referrals, insurance, send nurse messages.
Schedule patients for test and surgery procedures with and without anesthesia using the Surgi-Server computerize scheduling system.
Schedule patients for radiology and nuclear medicine procedures, verify insurance benefits, and obtain prior authorizations for patient procedures.

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Appointment coordinator vs scheduler skills

Common appointment coordinator skills

Patients, 27%
Customer Service, 15%
Repair Orders, 9%
Data Entry, 6%
Service Calls, 6%
Phone Calls, 5%

Common scheduler skills

Patients, 21%
Customer Service, 13%
Medical Terminology, 7%
Patient Care, 5%
Data Entry, 3%
Home Health, 3%

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Updated January 8, 2025

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