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The differences between assistant customer service managers and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become an assistant customer service manager, becoming a certified medical technician takes usually requires 6-12 months. Additionally, a certified medical technician has an average salary of $38,859, which is higher than the $34,118 average annual salary of an assistant customer service manager.
The top three skills for an assistant customer service manager include customer service, store operations and customer support. The most important skills for a certified medical technician are patients, vital signs, and CPR.
| Assistant Customer Service Manager | Certified Medical Technician | |
| Yearly salary | $34,118 | $38,859 |
| Hourly rate | $16.40 | $18.68 |
| Growth rate | -4% | 5% |
| Number of jobs | 198,396 | 164,424 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 28% |
| Average age | 47 | 44 |
| Years of experience | 6 | 12 |
An assistant customer service manager is in charge of performing support tasks for managers, helping customer service operations run smoothly and efficiently. Among their responsibilities include assisting managers in supervising customer service teams, managing schedules and objectives, coordinating staff, and addressing issues and concerns, resolving them promptly and efficiently. There are also instances when they must communicate with customers to identify and meet their needs. Moreover, as an assistant manager, it is essential to monitor the workflow and progress of the workforce, all while enforcing the company's policies and regulations.
Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.
Assistant customer service managers and certified medical technicians have different pay scales, as shown below.
| Assistant Customer Service Manager | Certified Medical Technician | |
| Average salary | $34,118 | $38,859 |
| Salary range | Between $28,000 And $41,000 | Between $28,000 And $53,000 |
| Highest paying City | - | Denton, TX |
| Highest paying state | - | Alaska |
| Best paying company | - | Favorite Healthcare Staffing |
| Best paying industry | - | Health Care |
There are a few differences between an assistant customer service manager and a certified medical technician in terms of educational background:
| Assistant Customer Service Manager | Certified Medical Technician | |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 28% |
| Most common major | Business | Nursing |
| Most common college | California State University - Bakersfield | University of Connecticut |
Here are the differences between assistant customer service managers' and certified medical technicians' demographics:
| Assistant Customer Service Manager | Certified Medical Technician | |
| Average age | 47 | 44 |
| Gender ratio | Male, 32.9% Female, 67.1% | Male, 20.4% Female, 79.6% |
| Race ratio | Black or African American, 10.6% Unknown, 4.8% Hispanic or Latino, 18.0% Asian, 5.7% White, 60.2% American Indian and Alaska Native, 0.7% | Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 8% | 8% |