District Manager
Assistant manager job in Redding, CA
Job DescriptionDISTRICT MANAGER Reports To: Director of Operations Summary The District Manager is responsible for increasing sales and profits through financial management and leadership practices. Provides leadership, direction and support to the Restaurant General Manager with the overall goal of ensuring the effective operation and success of the company. Ensure compliance with Burger King Corporation operational standards, company policies, and federal/state/local laws and ordinances.
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but not limited to the following:
Assists in the annual preparation of sales projections, expense budgets, and capital expenditure budgets. Coordinate capital and R&M work to be scheduled on a timely basis within budget. Maximizes profits and area by controlling expenses within established budget guidelines. Executes and follows up on the financial results on a period basis. Completes all required financial reports accurately. Review P&L statements and takes corrective action as necessary. Performs all administrative paperwork required.
Ensure all restaurants meet or exceed BKC and the company's Operations and Quality Standards. Performs visits of each restaurant on a period basis to ensure each restaurant management staff understands strengths and developmental opportunities. Completes relevant assessments for each restaurant within designated time frame.
Ensure at least one restaurant in the district is a Training Restaurant with a Restaurant Trainer. They are also responsible for working with the Director of Training and Field Training Manager to ensure all Shift Responsible Personnel are Serve Safe and Foundations Shift Certified.
Responds immediately to all priority calls and closes out priority calls once the customer complaint or issue has been resolved. Must monitor the call volume for each area and determine if any appropriate discipline action needs to be taken.
Responsible for management staffing, retention and turnover. Forecasts management staffing needs. Conducts performance development review on restaurant management team. Identifies and evaluates and responds to labor efficiency problems. Ensures all hiring policies are followed and adhered to (i.e., background check, drug testing, etc.).
Monitors Internal Audit Controls within each restaurant on a frequent basis. Ensures accidents and incidents are reported to Risk Management in a timely manner. Monitors procedures for resolving Health Department violations, ensures compliance with company cash control, and safety and security policy.
Accurately and consistently documents performance appropriately by using the performance counseling process. Conducts investigations as required for cash control, harassment or any unfair employment practices. Coach's restaurant management for improved performance. Conduct monthly meetings with management team for the purpose of planning, training and operations review.
Implement Marketing Programs and maintain awareness of the competition.
Supervisory Scope of Responsibilities Responsible for overall direction, coordination and evaluation of 5-7 units. Carries out supervisory responsibilities to include interviewing, hiring, and training employees, planning, assigning and directing work; rewarding and discipline employees; addressing complaints and resolving problems. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
RESOLVE It is critical that the candidate has a strong desire to make a positive impact in people's lives, to pursue excellence and have a passion for the QSR industry.
EDUCATION and/or EXPERIENCE Preferred bachelor's degree (B.A.) from four-year College or university; five to seven years related experience and/or training; or equivalent combination of education and/or QSR experience.
COMMUNICATION SKILLS Ability to demonstrate excellent written and oral communication skills; Ability to listen and to understand other points of view before responding; Ability to influence others to gain commitment; Ability to present information in a clear and concise manner.
MATHEMATICAL SKILLS Ability to perform Profit and Loss Analysis, Labor Analysis, Inventory Control, Cash Controls, Yields and calculating food costs (theoretical vs. actual)
REASONING ABILITY To be able to solve problems and deal with a variety of complex issues that is common in the QSR business. Displays willingness to make decisions; exhibits sound and accurate judgment; support and explains reasoning for decisions; includes appropriate people in decision-making process.
LEADERSHIP SKILLS Must be able to build high performance teams; Ability to coach managers to develop their leadership skill; Fosters the development of a common vision; provides clear direction and priorities; clarifies roles and responsibilities; Displays passion and optimism; Inspires respect and trust; mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.
COMPUTER SKILLS Proficient in a variety of technology systems including Microsoft Office (Excel, Word, and Outlook) and ability to learn and adapt to new systems quickly.
LICENSE Must have a valid driver's license, and current car insurance with appropriate limits. Must be at least 18 years of age.
TRAVEL/SCHEDULE Position requires travel to assigned locations. Must be flexible and able to travel 60% of the time. Must be available to work nights and weekends if necessary.
COMPENSATION Based on appropriate pay band + commensurate with experience+ field incentive bonus based on performance and profitability of the company operations.
BENEFITS Car allowance, Insurance benefits, Vacation, Cell phone allowance, Laptop, and Gas card
BACKGROUND CHECK Candidates are required to pass background check and drug test criteria as a condition of promotion or hire to this position unless otherwise prohibited by state law.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EQUIPMENT Fryers, broilers, flat top grills, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, slicers, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, cooking utensils, and drive thru communication systems.
ENVIRONMENTAL CONDITIONS
The employee is subject to inside environmental conditions, protection from weather conditions, but not necessarily from temperature changes.
The employee is subject to both environmental conditions; work activities occur both inside and outside.
The employee is subject to extreme cold temperatures below 32 degrees for periods of time.
The employee is exposed to hazards which includes a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals.
The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, push and pull. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Hunting Dept Manager
Assistant manager job in Redding, CA
Job Description
Turner's Outdoorsman are seeking Hunting Department Managers for potential openings. Hunting Department Managers assist the Assistant and Store Managers in the performance of their duties. Follows the premise of being the business and cultural leader of the store team, responsible for achieving sales goals, customer satisfaction, and profitability growth as well as understanding, practicing, and being a strong proponent of the Turner's brand and the company culture. The Hunting Department Manager is a retail professional role model in attitude and appearance skilled in the art of communication and customer service, who possesses the ability to teach these skills to the team and ultimately lead by example. Hunting experience preferred.
ESSENTIAL FUNCTIONS
Responsible for operations of the Department
Conducts Sales & Cashier training
Provides excellent customer service and salesmanship
Effectively advertises and promotes Turner's Outdoorsman products and events
Ensures customers enjoy a full service and high value shopping experience
Receives stock and displays merchandise
Sources, places and follows up on orders
Responsible for audit records accuracy
Responsible for accurately receiving merchandise
Perform other duties as assigned which includes but not limited to covering employee breaks and/or lunches in other departments as needed
QUALIFICATIONS
High school graduate (or GED) required, college graduate or some college preferred
Fluent in English
Must have at least 2 years of prior retail and sales experience in a lead position.
Knowledge about Hunting, Fishing/Tackle, & Shooting Sports.
Legally eligible to work in a firearms environment.
Must be 18 years or older
Customer service experience
PHYSICAL REQUIREMENTS
Responsible for loading/unloading trucks, lifting up to 50 pounds without assistance
Must be able to use both hands when handling a firearm
Must be able to use a computer proficiently and grasp instruction to new software programs
Must be able to stand, sit, bend and lift throughout the course of a scheduled shift
TRAVEL REQUIREMENTS
Occasional travel is required (approximately 20% of the time-participating in events, training seminars, corporate meetings if Store Manager is unavailable or opening new store locations as needed)
HOURS
Hours-at least 45 hours per week are required, varied-OT may be required
Requests for time off may or may not be granted during black-out periods
Turner's Outdoorsman is an Equal Opportunity Employer. We are committed to providing equal opportunities to all applicants and employees and will not discriminate based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. Turner's Outdoorsman prohibits harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit **************************************
Turner's Outdoorsman is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at ************** to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Retail Assistant Manager - Full-Time
Assistant manager job in Redding, CA
Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Retail Assistant Manager - Full-Time to join our team located at our Store 2082-Mt Shasta Mall-maurices-Redding, CA 96003.
Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today!
Position Overview:
maurices is a world-class specialty retailer that caters to young-at heart fashionistas in small towns. We pride ourselves on our excellent training programs and the consistent feedback we get from our associates who love to work here. We genuinely care about our customers, our communities, our associates, our business partners, and our results.
We value the unique strengths and diversity of each individual, which makes us a better place to work, a better store to shop, and a better member of our communities. Associates in all positions play an integral role in our business.
What you'll do:
This Assistant Store Manager assists in the supervision of a store team focused on creating an unforgettable shopping experience that leaves our customers looking and feeling their best. You will be supported in developing leadership skills to help build your career path. The assistant manager interacts with customers regularly, providing styling advice and strategizing to achieve team sales goals.
What you'll get in return:
· A flexible work schedule
· Working with a team that believes in our ‘Work Smart and Have Fun' Value
· A growth-minded atmosphere in a positive and supportive environment
· A 40% discount
· Well-rounded benefits offering; including mental, physical, and health resources
Position Requirements:
Assistant Manager candidates must have
· 1 year of customer service experience required. Supervisory experience preferred.
· Ability to foster a team while creating a positive working environment
· Experience in training and directing others
· Ability to take initiative and participate in making decisions
· Demonstrated ability to achieve goals
· Computer proficiency
· Ability to work a flexible schedule
The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
All replies confidential - maurices is an equal opportunity employer.
Pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
First Assistant Store Manager: $19.25 - $20.92
Full-Time Assistant Store Manager: $19.25 - $20.92
Location:
Store 2082-Mt Shasta Mall-maurices-Redding, CA 96003
Position Type:Regular/Full time
Benefits Overview:
*********************************
Equal Employment Opportunity
The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.
The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.
Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
Auto-ApplyStore Manager
Assistant manager job in Redding, CA
Job Description
The Salvation Army Mission Statement:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
BASIC PURPOSE
The purpose of this position is to assist in the daily operations of a thrift store retail outlet, customer service, cash handling, stocking.
All incumbents accepted for the position of Thrift Store Clerk will also be trained for the position of Sorter and will interchange positions as needed.
Primary responsibility is to create and maintain a friendly, inviting, clean and professional atmosphere that encourages customers to want to frequently return The Salvation Army to make purchases.
The manager is expected to be proficient in customer service, personnel, merchandising, and administrative duties to be an exceptionally responsible person. The ultimate test of a manager's success is sales that are steadily increasing.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Cash Register/POS system
Cash handling opening and closing procedures
Great customer service (friendly, polite, and helpful attitude)
Keep clothing racks stocked, neat, and orderly.
Stock household and other miscellaneous items
Stock shoes, purses, belts, hats, books.
Keep aisles clean, clear, and picked-up
Keep shelves clean, orderly and stocked.
Participate in general store housekeeping (i.e. vacuuming, sweeping, and general cleaning)
Remove merchandise according to policy
Process merchandise/donations upon request
Help accept donations upon request.
Other assigned duties
KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS REQUIREMENTS
CUSTOMER SERVICE
Insure that every customer is properly greeted and acknowledged
Insure that every customer is given assistance locating items
Insure that customers are directed regarding any items they may have for donation
Insure that customers are acknowledged for their patronage
Insure that employees are treated in a friendly and enthusiastic manner
Diplomatically handle customer complaints and concerns regarding store policy and procedures; maintain at all times Salvation Army standards for quality and customer relations
PERSONNEL
Responsible to assist Director of Production & Retail or the Corps Officer(s)
Interviewing of new applicants
Annual review and performance evaluation
Maintaining written records of employee incidents, positive and negative feedback and discussions pertaining to job performance or corrective actions
Reporting all disciplinary matters up to and including termination
Orientation and training of new personnel
Scheduling of personnel work schedule
Timecard submission checking for accuracy.
Instruction and supervision of employees, volunteers assigned to the thrift store according the TSA policy and procedure regarding job related duties.
Enforce dress code.
Orientate and supervise employees from community work programs and volunteers assigned to your store.
Supervise truck driver's activities in store. Make sure their time schedule is kept. Make sure all merchandise is being handled in appropriate manner, reporting breakage or improper loading/unloading/transporting issues.
KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS REQUIREMENTS
Responsible to monitor and control the quality and preferences of merchandise for the customer/demographics.
Responsible for the effective displaying of all store merchandise
Clothing racks, furniture, glassware, etc.
Window and wall displays
Maintain a fully stocked and balanced inventory on the floor racks as well as a reserve in the stock-room/area. Fully stocked = 1” between hangers with no empty spaces.
Coordinate the “mark-down” and “pulling” procedures of merchandise on a daily basis according to guidelines set by the administration.
Adjust length of “mark down” and ”pulling” procedure within guidelines to meet fluctuations in inventory volume. Insure inventory is not pulled unties there is adequate back-up stock to keep floor racks full.
Coordinate “specials” with processing department within guidelines set by Administration.
Education Requirements: GED or High School Graduate
Skills: Handling and counting cash with accuracy; knowledge of current clothing trends and styles; merchandising skills, strong customer service skills;
To be successful in this position, the incumbent must stay busy while on the work floor. Sections of the store will be assigned to each clerk for responsibility of stocking, cleanliness, rag-out procedures, and busy work habits. You will be evaluated for your job performance.
It is expected of every employee to be familiar with The Salvation Army Western Territory Handbook for Employees. Questions regarding any portions not understood should be directed to your direct supervisor.
All employees, both full and part time will be present at scheduled employee meetings as part of their work responsibilities. Full compensation for those who are off on meeting days will be given for the length of the meeting. Reasons for non-attendance must be approved by the administration.
PHYSICAL REQUIREMENTS:
Physical Requirements: Must be able to lift up to 25 lbs occasionally up to 35lbs with help.
90% of the time spent working will be standing, lifting, bending, walking, and reaching.
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed would not result in undue hardship.
Assistant Manager
Assistant manager job in Redding, CA
Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators.
Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers, who are the chief Cafe managers responsible for the overall running of their café. Aiding the management of the Cafe are Assistant Managers, who are responsible for running of their departments and who help with every-day management responsibilities. Rounding out the cafe leadership are Team Managers.
We strive to hire only the best, starting with our leadership. Our leaders within Flynn Panera have over 190+ years of experience in the restaurant industry, and 60+ years with Flynn Group.
We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.
**Position Description**
Our Panera Bread cafes are upscale, friendly cafes which feature baked breads and pastries. We serve made-to-order soups, salads and sandwiches as well as specialty espresso beverages.
**No Fryers and No Late Nights.** We're known for our artisan breads, quality soups, salads and sandwiches which results in a grease and alcohol-free environment for our associates. As a manager, this means no late nights, but we do hope you're a morning person.
Managers at our growing cafes supervise up to 75 staff members to ensure a top quality service experience for our guests
+ As a Manager at Panera Bread you would be responsible for providing outstanding leadership to your team.
+ You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience.
+ Our Managers must maintain high standards of restaurant cleanliness, sanitation, food quality and safety, and facility management. At Panera Bread, warmth is our business. It's what we do best. We look for like-minded individuals who are ready to surround themselves with fresh food and great people.
+ We are looking for experienced restaurant professionals with a steady, stable employment track record, attention to detail, and outstanding interpersonal skills. This is an outstanding opportunity to join a rapidly growing concept.
**Essential Duties and Responsibilities**
Restaurant management combines strategic planning, shift organization and day-to-day management activities. At Panera Bread, restaurant management is fast paced, highly demanding and very rewarding.
Typical work activities for Restaurant Managers:
+ Taking responsibility for the overall business performance of the restaurant, including ordering, scheduling, labor management, marketing, facilities management, bakery operations, and catering.
+ Analyzing and planning restaurant sales levels and profitability
+ Creating and executing plans for sustained profitability
+ Primary conduit of information between the associate and the management team
+ Retaining and developing the team members and managers
+ Manages a budget and controlling costs
+ Coordinating the entire operation of the restaurant during scheduled shifts
+ Greeting customers and doing table visits to ensure customer satisfaction
+ Inspire associates to have fun and be their authentic selves while generating high productivity
+ Coach and mentor associates through One-on-One's, Performance Documentation and Performance Reviews
+ Anticipates problems and takes action to prevent them
+ Serve as the primary resource for resolving associate questions
+ Serves as a primary specialist within the bakery‐cafe, ensuring associates are properly trained and fully
competent in all aspects of food service and customer support:
+ Recruiting and training staff to meet staffing par levels
+ Ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices.
+ Exhibits a professional image. Promotes and embodies our Values and Beliefs as outlined on the Premier Card.
**Education and Experience**
+ At least 2-3 years Hospitality Management experience
+ A degree or equivalent experience in Hospitality or Hotel/Restaurant Management is preferred
+ Food Management Certifications also a plus
+ Must have the "Run it Like you Own It Mentality"
**Perks for our employees:**
+ Competitive wages
+ Profit Sharing (varies by Market)
+ Meal Discounts
+ Medical, dental and vision insurance available the month after you start
+ 401(k) plan with a company match
+ Paid vacation
+ Development opportunities
Competitive wages, Profit Sharing/Bonus, Medical/Dental/Vision, 401k with match, Paid Vacation, Paid Sick Leave, Meal Discounts
Hourly Assistant Manager Compensation Range: $25.00 - $26.00 per hour; Plus, Monthly Profit Share, 5 hours of overtime each week.
**Physical Standards:**
+ Must be able to stand and exert well-paced mobility for up to ten (10) hours in length.
+ Must have the ability to safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight.
+ Must be able to read and write to facilitate communication.
+ Must possess finger and hand dexterity for using small tools and equipment.
The associate is responsible for performing the crucial responsibilities of this position with or without reasonable accommodation. The associate should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This may not list all duties for this position and the associate in this position may be required to perform other duties to meet business needs. Flynn Panera, reserves the right to revise this at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time.
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
Assistant Manager
Assistant manager job in Redding, CA
We are looking for an experienced assistant general manager to help the general manager in directing daily business operations. The assistant general manager should be experienced in a supervisory role, and be able to confidently deliver performance feedback, set goals, foster teamwork, and clearly communicate business objectives. The AGM must be able to competently perform duties in the absence of the general manager.
To be a successful assistant general manager, you should eagerly participate in educational and training opportunities. The AGM must be able to motivate and positively influence staff, especially during times of low morale. A top candidate for this position must have strong leadership and organizational skills. The AGM should be firm, but also approachable.
Responsibilities:
Cooperating with the general manager, and assisting with anything from project planning to staff management.
Nurturing positive working relationships with staff.
Delegating daily tasks.
Addressing any issues in a timely fashion.
Supervising staff and controlling merchandise.
Ensuring company policies and procedures are followed.
Setting a good example for staff.
Requirements:
Degree in business administration or similar.
Great interpersonal and communication skills.
Strong problem-solving abilities.
Good observation skills.
An ability to deliver constructive criticism.
Computer literate and basic Math skills.
An ability to identify weaknesses and provide coaching where necessary.
Shift Leader
Assistant manager job in Redding, CA
Job Description
In 2017, four childhood friends came up with a simple concept - take Nashville Hot Chicken and make it better than anyone else in America. With only a couple thousand dollars to their name, they boot-strapped a pop-up concept in a parking lot in East Hollywood serving a simple menu of tenders, sliders, fries, and kale slaw - they created a viral cult following with lines consistently over an hour long.
After 6 months of running the pop-up with long lines, the team took the plunge and opened their first physical store in January 2018 in a sleepy strip center in East Hollywood. Demand for their crave-able hot chicken exceeded all expectations and sales have grown every month since opening with consistently long lines throughout the day.
The co-founder, Dave, a chef trained in Thomas Keller's Bouchon restaurant organization came up with a simple process: take the best quality chicken, prepare the chicken in a proprietary brine, and after deep frying; top the most tender chicken in the world with one of seven signature spice blends.
Summary
The Shift Leader is responsible and accountable for all restaurant activities while on duty. The Shift Leader will work with the
restaurant management team to ensure all activities are consistent with and supportive of the restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations.
Duties
The Shift Leader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately.
In addition, they:
- Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
- Communicate to their immediate supervisor when additional training guidance and practice is needed
- Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity
- Organize shift schedules for Team Members and monitor attendance, tardiness and time off
- Assign duties to specific employees based on role and skills
- Understand how each job responsibility impacts guests, employees, and overall restaurant operations
- Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including
answering questions
- Ensure Team Members work together with their co-workers to prepare items on the Dave's Hot Chicken menu while
following cooking instructions, safety procedures, and sanitary requirements
- Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
- Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors,
washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
- Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy
- Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy
- Are performance-oriented and performance driven; understand performance expectations and are aware of performance
results
- Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale
- Communicate Team Member work performance to the restaurant management team and appropriately address
performance issues
- Train new and current team members on tasks
- Balance cash drawers and prepare cash deposits as assigned by the restaurant management team
- Abide and enforce to the rules and direction given by the restaurant management team
Job expectations
The Shift Leader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift.
In addition, they:
- Effectively plan, organize, and implement all daily operational routines and activities
- Complete all required administrative duties and daily paperwork including required checklists
- Supervise and perform closing and/or opening activities as directed by the restaurant management team
- Establish an environment of trust to ensure honest, open, and direct communication
- Role model and set a positive example for the entire team in all aspects of business and personnel practices
- Ensure that they and all Team Members abide by company policies and directives
- Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize
restaurant costs; properly uses all products, supplies, and equipment facilities
- Support the goals, decisions, and directives of the restaurant management team and is not insubordinate
- Contributes to the restaurant's success by accomplishing the expected work during each shift consistently
- Communicate effectively with team members and management to resolve any interpersonal issues as needed
Requirements
- Current student or high school diploma/GED preferred
- Must be at least 18 years old and fluent in English
- Certified in all stations following the DHC Training Program
- Flexibility to work nights, weekends, and holidays
- Ability to stand for long periods of time and work in a fast-paced environment
- Positive attitude while conducting any and all duties
- Commitment to guest satisfaction
- Effective communicator with co-workers and the restaurant management team
Transportation & accessibility
- Must have reliable transportation to work, a driver's license and proof of insurance
- Must have telephone or other reliable method of communicating with supervisor and co-workers
Hours
- Must be able and willing to work flexible hours including opening and closing shifts
- This includes working weekends/nights and holidays whenever necessary
Skills & Abilities
- Ability to delegate tasks
- Excellent time management, organizational and planning skills
- Strong people/guest service skills
- Ability to look at the restaurant operations from a guest's point of view
- Ability to take initiative and solve problems
- Able to stand for long periods of time
- Able to bend and stoop
- Able to work around heat
- Able to work around others in close quarters
- Able to lift 50-75 lbs. comfortably
Part-Time Assistant Manager
Assistant manager job in Redding, CA
Apply in ~60 Seconds
Join Our Team:
A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide.
Role Summary:
Cinemark Assistant Managers assist in the overall operation of the theatre. They ensure policies and procedures are being followed and operational standards are achieved. They are cross trained in all departments to support where needed, and to provide inspirational training to all Employees. The Assistant Manager can become a Senior Assistant Manager followed by Theatre Manager or General Manager after finishing the Management Accreditation Program and working for a minimum of six months.
Responsibilities:
The essential duties and responsibilities of an Assistant Manager include, but are not limited to, the following:
Follows the direction of the General Manager
Supports General Manager's decisions in communication with the staff
Responsible for working in all departments and all theatre job functions
Trains and coaches Team Members in their specific job functions
Assists in the preparation of administrative and special reports for the General Manager
Observes and participates in the inspection of the theatre building, parking lot, landscaping, Cinemark property, roof and exterior signage, and equipment condition
Reports the need for building, property, and equipment repairs to General Manager
Ensures that theatre Team Members follow the dress code
Interacts with Guests for improved service in the theatre and ensures that Team Members are providing superior Customer service
Learns and follows the policies and procedures as established in Cinemark's Guidelines. Enforces these with all Team Members fairly and consistently
Reports all Employee relations issues to the General Manager (In the absence of the GM, management should report Employee relations issues to *******************
All management members must follow the Employee Relations Reporting Protocol
All management members are held at a high work ethic standard and code of conduct
Consistently identifies and sanitizes Employee and Gust high-contact
Properly utilizes Personal Protective Equipment while completing position-specific tasks
Adapts to the frequency and scope of required cleaning tasks
Properly addresses any safety or security issues (trip hazards, lighting, suspicious persons, etc.)
Performs other work-related duties as assigned
Requirements:
Must be at least 18 years of age
High School or G.E.D. graduate preferred
Completion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark's Management Accreditation Program
Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
Management members who work with alcohol are required to complete a Safe Alcohol Service training program
Availability to work flexible hours which include evenings, weekends, and holidays
Requires regular and consistent attendance
Has an energetic and friendly attitude during each shift
Provides excellent Guest service
Accurate cash handling and basic math skills
Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English
Ability to work in a team environment and independently
Ability to take and follow direction
Responds with a sense of urgency
Excellent time management, organizational skills, and attention to detail
Ability to train and lead others
Must be able to resolve conflict
Physical and Environmental Requirements:
Frequent bending, kneeling, and lifting up to 50 lbs.
Frequent standing, walking and reaching around the theater.
Noise level may be moderate to high at times.
Be able to work in a standing position for extended periods of time.
Benefits Available:
At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members.
Employee Discount
401(k) Matching*
Growth Opportunities
Education Assistance*
Health Benefits*
Parental Leave*
Paid Time Off*
Daily Pay*
Free Movies*
*
Benefits may vary by career category, so be sure to check the specific details on our career site.
DISCLAIMER: This is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the , as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All Cinemark theatres are designated smoke-free workplaces. This includes vapor, electronic, conventional, cigars, etc.
Cinemark is an Equal Opportunity Employer
Pay Range: 18.36 - 22.95
Auto-ApplyShift Manager
Assistant manager job in Redding, CA
Job Description
The Shift Manager (SM) supports the Restaurant General Manager (RGM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The Shift Manager helps the shift run smoothly by taking care of their restaurant teams and guests and delivering operational excellence.
As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification).
All levels of Shift Managers, regardless of their level, are responsible for the following key duties:
Maintains inventory by performing Daily and Weekly inventory inspections
Manages cash control per the policy manual and counts cash on hand, at shift changes and at closing, to determine shortages or overages and prepares bank deposits. Reviews and approves invoices.
Track and record waste
Conduct table visits
Motivates and directs Team Members to exceed Guest expectations with accurate, fast, and friendly service in clean surroundings
Fix bottle necks, call chicken drops, and monitor speed of service
ENSURE product quality and all standards are on the shift
Coaches, trains, and develop team members around processes and procedures at each station including LTOs
Direct efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
Reviews restaurant results to identify successes and areas for improvement
Ensure that the restaurant upholds operational and brand standards
Additional Responsibilities and Requirements Based on Shift Manager Level
As Shift Managers progress through different levels, they take on additional responsibilities:
Shift Level 1:
Availability: At least 3 days per week, with a minimum of one full shift (opening, mid, and/or close).
Responsibilities:
Runs a minimum of 1 shift on their own per week.
Expected Knowledge:
Basic understanding of Labor Percentage and its impact on operations.
Shift Level 2:
Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week.
Responsibilities:
o Runs shifts independently, including managing team members and ensuring operations are smooth.
o Take responsibility and complete Inventory Processes and manage stock levels.
o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels.
o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly.
Expected Knowledge:
o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric.
o Experience managing inventory processes and order planning.
Shift Level 3:
Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (opening, mid, and/or close). Must be available to close 3 days per week.
Responsibilities:
Runs shift independently with minimal supervision.
Completes Inventory Processes and Food Orders.
Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality.
Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality.
Expected Knowledge:
Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals.
Strong inventory management skills.
Ability to adjust staffing and inventory based on business needs.
Shift Level 4:
Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays.
Responsibilities:
Runs shift independently and take on additional leadership and operational responsibilities.
Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs.
Supports team development and provides mentorship to junior Shift Managers.
Oversee full shift operations and contribute to achieving restaurant performance goals.
Expected Knowledge:
Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability.
Strong leadership skills, with the ability to coach and guide team members and other Shift Managers.
Qualifications
To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager:
Core Qualifications (Applicable to All Shift Manager Levels)
Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry.
Education and Experience:
High School diploma or GED.
Must be at least 18 years of age.
ServSafe Certification is required.
Communication Skills:
Strong verbal communication skills, with the ability to listen attentively, understand others' perspectives, and respond clearly.
Capable of influencing others and gaining commitment to maintain high operational standards.
Mathematical Ability:
Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs.
Reasoning Ability:
Ability to exercise sound judgment and make decisions based on situational needs and operational goals.
Flexibility:
Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment.
Leadership:
Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations.
Exhibits a positive and professional appearance, demeanor, and energy at all times.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Equipment
Fryers, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, thermalizer, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, batter mixer, cooking utensils, and drive through communication systems.
Environmental Conditions
The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes.
The employee is subject to both environmental conditions; work activities both inside and outside.
The employee is subject to extreme cold temperatures below 32 degrees for periods of time.
The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals.
The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Shift Manager
Assistant manager job in Redding, CA
Job Description
The Shift Manager works under the direction of the Restaurant Manager. They work directly with team members and operate shifts in a restaurant. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification).
All levels of Shift Managers, regardless of their level, are responsible for the following key duties:
Ensure the restaurant is clean and well-maintained, and that all company procedures are followed. Uphold the standards for food quality, cleanliness, sanitation, and customer service.
Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses.
Responsible for cash register setup and smooth shift transitions during shift changes.
Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service.
When requested, train new and existing team members in various job stations and operational procedures
Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation.
Post sales readings, and conduct shift awareness walk-throughs to ensure operations are running smoothly.
Observe and enforce all safety and security procedures, ensuring a safe working environment for both staff and customers.
Additional Responsibilities and Requirements Based on Shift Manager Level
As Shift Managers progress through different levels, they take on additional responsibilities:
Shift Level 1:
Availability: At least 3 days per week, with a minimum of one full shift (open, mid, and/or close).
Responsibilities:
Runs a minimum of 1 shift on their own per week.
Expected Knowledge:
Basic understanding of Labor Percentage and its impact on operations.
Shift Level 2:
· Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week.
· Responsibilities:
o Runs shifts independently, including managing team members and ensuring operations are smooth.
o Take responsibility and complete Inventory Processes and manage stock levels.
o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels.
o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly.
· Expected Knowledge:
o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric.
o Experience managing inventory processes and order planning.
Shift Level 3:
Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (open, mid, and/or close). Must be available to close at least 3 days per week.
Responsibilities:
Runs shift independently with minimal supervision.
Completes Inventory processes and Food Orders.
Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality.
Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality.
Expected Knowledge:
Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals.
Strong inventory management skills.
Ability to adjust staffing and inventory based on business needs.
Shift Level 4:
Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays.
Responsibilities:
Runs shift independently and take on additional leadership and operational responsibilities.
Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs.
Supports team development and provides mentorship to junior Shift Managers.
Oversee full shift operations and contribute to achieving restaurant performance goals.
Expected Knowledge:
Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability.
Strong leadership skills, with the ability to coach and guide team members and other Shift Managers.
Qualifications
To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager:
Core Qualifications (Applicable to All Shift Manager Levels)
Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry.
Education and Experience:
High School diploma or GED.
Must be at least 18 years of age.
ServSafe Certification is required.
Communication Skills:
Strong verbal communication skills, with the ability to listen attentively, understand others' perspectives, and respond clearly.
Capable of influencing others and gaining commitment to maintain high operational standards.
Mathematical Ability:
Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs.
Reasoning Ability:
Ability to exercise sound judgment and make decisions based on situational needs and operational goals.
Flexibility:
Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment.
Leadership:
Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations.
Exhibits a positive and professional appearance, demeanor, and energy at all times.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Equipment
Fryers, broilers, flat top grills, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, slicers, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, cooking utensils, and drive through communication systems.
Environmental Conditions:
The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes.
The employee is subject to both environmental conditions; work activities both inside and outside.
The employee is subject to extreme cold temperatures below 32 degrees for periods of time.
The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals.
The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Nurse Shift Manager
Assistant manager job in Redding, CA
Job Summary and Responsibilities Plans the overall nursing care and functions in a particular nursing unit during an assigned shift. Supervises nursing staff assigned to a particular shift. Assigns patients to available nursing staff, taking into consideration the patient's condition and the employee's skill level. Anticipates staffing needs and moves proactively to respond to them. Oversees stocking of supplies and updating patient records to ensure that the nursing floor is ready for subsequent shifts. *
* Supervises nursing staff assigned to a particular shift. Assigns patients to available nursing staff taking into consideration the patients condition and the employees skill level. * Assesses monitors and educates the nursing staff on patient care. Institutes emergency procedures as necessary. * Anticipates staffing needs and moves proactively to respond to them. * Oversees stocking of supplies and updating patient records to ensure that the nursing floor is ready for subsequent shifts. Job Requirements Education and Experience: * Associate's Degree in Nursing (e.g., ADN). * Minimum of two (2) years of clinical experience as a registered nurse. Licensure: * Registered Nursing License (RN) in state of practice, Basic Life Support (BLS), other credentials or credential modules may be required. Where You'll Work For more than 70 years, Mercy Medical Center Redding has offered comprehensive health care in the North State, providing acute care and a full range of medical services. The 267-bed hospital offers major medical services including a Level II Trauma Center as well as specialized Cardiovascular Care, Stroke Care, Orthopedics, Neurological Surgery, Comprehensive Cancer Care, Maternity Care, and da Vinci Robotic Surgery. It is the sole provider of obstetrical services, along with the only Level III Neonatal Intensive Care Unit in Shasta County. In addition, the hospital's network of care includes Mercy Home Health and Hospice and Dignity Health Connected Living. Mercy Medical Center Redding is a member of the Dignity Health system and is a sister facility to St. Elizabeth Community Hospital in Red Bluff and Mercy Medical Center Mt. Shasta. As one of the area's largest not-for-profit employers, we are proud to give back to the community by providing many programs and services to benefit overall health. Visit here to learn more. One Community. One Mission. One California
General Manager
Assistant manager job in Cottonwood, CA
South Shasta County agency seeks General Manager! $80K to start! Performs a variety of complex administrative, financial and related work Duties and required skills:
Finance
Budgeting
Report to the Board of Directors (as a member of the Board of Directors)
Must be people oriented
Work with attorneys
Must be able to learn about water and sewage districts
Manage all District affairs
Plans, schedules an d assigns work installing water mains and related services
Studies, plans and improvements of district
Budgets and administration of related programs
Qualification and Skill Requirement:
Preferred possession of Degree in Business Administration or related field
This is an outstanding temp-to-hire career opportunity!
Schedule: Monday thru Friday. 8am to 5pm
Apply Now
In-Person: RUSH Personnel Services Inc. 4075 Railroad Avenue, Redding, Ca 96001
Call for more info (530) 222-2033
Assistant General Manager
Assistant manager job in Anderson, CA
Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you'll get to encourage a sales team and create outstanding customer experiences in one of our retail stores. In this role, you'll be leading a store team from developing the best sales specialists and driving sales targets to financials and store merchandising. You'll be the one creating an outstanding in-store experience that will make customers feel good about our brand and solutions-and help them to choose our wireless products and services.
Are you a person who thrives in a competitive atmosphere, while having fun with your team? If so, then you will fit right in. If you love helping others grow to their full potential and consistently deliver results, then Victra is the place for you. Apply today!
We believe in #Performance #Collaboration #Integrity #Innovation #Integrity #Celebration
On a typical day, you will take care of your guests and confirm that your coworkers have what they need. You will lead by example on the sales floor. Your interactions with customers will show your coworkers how it's done. You will coach them one on one and motivate them to reach the next level of performance. You will also be responsible for some daily operational tasks and will lead your team when the General Manager is away.
* Leading your team by resolving customer issues and assisting with customer transactions.
* Taking direction from store leader on day-to-day operations.
* Setting and sharing daily/weekly/monthly goals with sales teams.
* Providing your team with training and mentoring to deliver an outstanding customer experience by handling customer flow and store traffic.
* Identifying any selling skill gaps, then building and implementing development plans to help the team meet and exceed sales metrics and quota assignments.
* Running store operations - analyzing staffing needs, reporting financial and sales data, handling cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality.
* Monitoring inventory by restocking shelves with product, maintaining device security, and managing the cleanliness of the store.
* Leading store merchandising and planogram compliance in accordance with company expectations.
* Completing store opening and closing activities.
* Collective responsibility on attaining store targets daily/weekly/monthly.
Here is what we can offer you in exchange for your world-class work:
* Paid Training
* Premium Health, Dental, and Vision Insurance
* Paid Maternity Leave
* 401K Match
* Tuition Reimbursement
* 50% off Verizon Service
* VNation Disaster Relief
* Referral Bonus
* Frequent Contests
* Career Advancement Opportunities
* A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy.
From a fun work environment to an inclusive culture to amazing benefits, VNation is all about being part of a team that invests in you. Click here to learn more!
Compensation:
We are proud that our Assistant General Managers make a national average annual salary of $43,000 to $67,000, combining a base hourly rate of $18.50 plus uncapped commission.
What we are looking for...
You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You're open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you've succeeded when your team is delivering.
You will need to have:
* Background in customer service within the retail, restaurant, or wireless industry preferred
* 1-2 years of experience in a Customer Service or leadership role
* Management experience in a commissions-based sales environment.
* Proven track record of achieving challenging team and individual sales goals.
* Balanced multiple opposing priorities in a multifaceted environment.
* Set goals, evaluated performance, and developed a high performing team.
* Basic interview skills and enhanced staffing knowledge.
* High school diploma or GED.
* One or more years of customer service, preferably in a retail or sales environment.
* Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
* At least 18 years of age
* Legally authorized to work in the United States
Physical Requirements
* Ability to lift ten pounds.
* Ability to stand for long periods of time
Training Requirements
All Assistant General Managers are required to attend and successfully complete a 4-day New Hire University (NHU) training program within 2 weeks of their official start date. This class may include overnight travel at the company's expense. All Dual General Managers are required to attend and successfully complete a 3-day General Manager University (SMU) training program within 30 days of completing NHU. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra.
After you apply…
You will be required to take a pre-hire assessment. It takes only 20 minutes or less to complete. If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions.
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.
Team Shift Lead
Assistant manager job in Red Bluff, CA
🎳 Join Our Team in Red Bluff, CA - Customer Service Team Shift Lead Wanted! 🎉
Team Size: 27 amazing teammates and growing!
Are you a natural leader who thrives in a fast-paced, fun environment? We're looking for a Customer Service Team Shift Lead who is motivated, organized, and passionate about delivering top-tier guest experiences. This is your opportunity to lead from the front and be the face of our Front of House (FOH) operations!
Position: Customer Service Team Shift Lead
Reports to: Manager
About the Role:
As the Customer Service Team Shift Lead, you will oversee daily FOH operations and ensure an excellent guest experience through effective team leadership, staff development, and exceptional service standards. From managing birthday parties and tournaments to supervising leagues and team shifts, you'll be the go-to person for all things front desk.
This role plays a crucial part in our overall success and requires strong leadership, communication, and operational skills.
Key Responsibilities:
Lead, train, coach, and evaluate FOH team members
Oversee all league play and tournaments (open and league-based), coordinating with hosts and ensuring staff coverage
Supervise and assign birthday party hosts and ensure guest satisfaction
Serve as the point person for customer interactions, front desk operations, and scheduling logistics
Collaborate with the scheduling team to meet staffing needs for all events
Maintain high standards of customer service, team morale, and operational efficiency
Monitor and manage inventory for customer bowling gear (shoes, house balls, lockers, socks, etc.)
Ensure compliance with all California labor laws, including breaks and meal periods
Open and close the facility, including till balancing and bank deposits
Maintain a clean, safe, and harassment-free workplace
Drive new ideas for leagues, group events, and community tournaments
Qualifications:
Must be 21 years of age or older
Minimum 1 year of supervisory or management experience (preferred)
Strong communication, leadership, and multitasking skills
Comfortable making decisions under pressure
Exceptional customer service focus
Must have or be able to obtain the following certifications:
FHC (Food Handler Certification)
SHPT (Safe Hospitality Practices Training)
RBS (Responsible Beverage Service Certification)
Working Conditions:
Environment includes hot (80-100°F) and cold (40-10°F) areas
Exposure to cleaning chemicals, food allergens, and common kitchen elements
Must be able to stand for long periods (2-6 hours)
Frequent lifting (up to 50 lbs), bending, turning, and walking required
Perks of Working With Us:
Supportive team environment
Leadership development and advancement opportunities
Fun and dynamic workplace that's all about creating memorable guest experiences
Employee discounts on food, bowling, and more!
If you're ready to take the next step in your hospitality career and lead a team that makes people smile every day, apply now and roll with us at one of the most energetic and welcoming venues in Red Bluff!
Planet Fitness - Assistant General Manager - Red Bluff
Assistant manager job in Red Bluff, CA
Red Bluff, CA1025 South Main Street, Red Bluff, CA 96080, United States of America Pay : $19.00 - $19.50
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
As an integral member of our team, the Assistant Manager will be responsible for assisting in the oversight of club operations to ensure an exceptional “Judgement Free” member experience. This position will work closely with the Club Manager to build a positive and enthusiastic team atmosphere as well as a financially successful club.
Essential Duties and Responsibilities
• Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians.
• Assist in maintaining a welcoming atmosphere for all members, prospective members and guests, and ensuring staff follows superior customer service guidelines.
• Assist with Staff Management and provide backup support to Club Manager as needed.
Assist in scheduling and supervising staff to ensure that all shifts are regularly covered.
Ensure staff is providing exceptional customer service at all times.
Assist in resolving or escalating employee issues or concerns.
Assist in administration and processing of all weekly employee payroll as needed.
Provide backup support as needed for any employee who is absent.
• Lead by example with involvement in all front desk related activities.
Greet members and guests, providing exceptional customer service to ensure that everyone feels welcome!
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system, tour and sign up new members, log amenities and communicate updates or events to members and guests.
Facilitate all member requests and help to resolve any member issues and questions.
• Assist in overseeing cleanliness and maintenance of the club.
Keep the front desk area and lobby clean and orderly.
Participate in regular facility cleaning and club upkeep such as mopping up spills, trash removal, cleaning windows and mirrors and re-racking weights.
Assist in ensuring the safety of employees, members and club property by determining when equipment or facilities are in need of repair and communicating to Club Manager and Facilities Maintenance team in a timely manner.
• Assist in ordering of supplies using the specific budget based on club requirements.
• Assist in tracking various statistics and reports on a weekly, monthly, and annual basis.
• Manage marketing efforts to ensure that all staff are aware and trained on all marketing promotions.
• Make daily bank deposits as needed.
• Other duties as assigned based on club needs.
Qualifications/Requirements
• Must be 18 years of age or older and have a high school diploma/GED equivalent required.
• One year of customer service experience preferably in a similar gym or retail environment.
• Current CPR Certification required.
• Basic computer proficiency (Microsoft Suite) and the ability to learn systems quickly.
• Solid supervisory, diplomacy and listening skills.
• Hard working, enthusiastic and energetic, and a passion for health and fitness!
• Strong customer service and problem resolution skills.
• Ability to work independently as well as part of a team.
• Must have a valid driver's license, acceptable driving record and must have own reliable means of transportation.
Physical Demands
• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to lift up to 50 lbs.
• Will occasionally encounter toxic chemicals during shift.
About Us
Taymax Group, LP is a multi-unit franchisee of Planet Fitness, which is one of the largest and fastest-growing franchisors and operators of fitness clubs in North America. Taymax owns and operates over 175 clubs in California, Texas, Pennsylvania, Tennessee, Alabama, Florida, Georgia, and Ontario and the Atlantic Provinces in Canada, and has plans to double its club count over the next 5 years. Taymax is one of the largest and fastest-growing franchisees in the Planet Fitness system, consistently experiencing double digit growth per year. Taymax is backed by Trilantic North America, a New York-based private equity firm managing $9.9 billion of aggregate capital commitments. Taymax has been the recipient of several prestigious awards from the franchisor including Developer of the Year in 2016, 2018, and 2019 and Franchisee of the Year in 2018. Taymax's corporate office is located in Salem, New Hampshire.
With more than 2,000 locations, Planet Fitness (NYSE: PLNT) is one of the largest and most popular fitness chains in the world. Planet Fitness possesses a highly recognized brand in the high-value, low-price segment of the market. Its core mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which it calls the Judgement Free Zone . More than 90% of Planet Fitness stores are owned and operated by independent franchisees, like Taymax.
NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest in a position with Taymax Group.
Taymax Group is an equal opportunity employer in the terms and conditions of employment. We believe in providing an inclusive and diverse workplace environment and welcome talent from all backgrounds and perspectives. Our success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This commitment applies to all candidates and employees regardless of race, color, ethnicity, citizenship, place of origin, creed, religion, age, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability and any other protected characteristic.
Taymax Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you are a person with a disability and require accommodation in order to successfully submit an application, please contact Human Resources at ****************** to make an accommodation request.
Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Taymax Group never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process.
Auto-ApplyShift Manager
Assistant manager job in Anderson, CA
Job Description
The Shift Manager works under the direction of the Restaurant Manager. They work directly with team members and operate shifts in a restaurant. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification).
All levels of Shift Managers, regardless of their level, are responsible for the following key duties:
Ensure the restaurant is clean and well-maintained, and that all company procedures are followed. Uphold the standards for food quality, cleanliness, sanitation, and customer service.
Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses.
Responsible for cash register setup and smooth shift transitions during shift changes.
Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service.
When requested, train new and existing team members in various job stations and operational procedures
Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation.
Post sales readings, and conduct shift awareness walk-throughs to ensure operations are running smoothly.
Observe and enforce all safety and security procedures, ensuring a safe working environment for both staff and customers.
Additional Responsibilities and Requirements Based on Shift Manager Level
As Shift Managers progress through different levels, they take on additional responsibilities:
Shift Level 1:
Availability: At least 3 days per week, with a minimum of one full shift (open, mid, and/or close).
Responsibilities:
Runs a minimum of 1 shift on their own per week.
Expected Knowledge:
Basic understanding of Labor Percentage and its impact on operations.
Shift Level 2:
· Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week.
· Responsibilities:
o Runs shifts independently, including managing team members and ensuring operations are smooth.
o Take responsibility and complete Inventory Processes and manage stock levels.
o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels.
o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly.
· Expected Knowledge:
o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric.
o Experience managing inventory processes and order planning.
Shift Level 3:
Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (open, mid, and/or close). Must be available to close at least 3 days per week.
Responsibilities:
Runs shift independently with minimal supervision.
Completes Inventory processes and Food Orders.
Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality.
Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality.
Expected Knowledge:
Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals.
Strong inventory management skills.
Ability to adjust staffing and inventory based on business needs.
Shift Level 4:
Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays.
Responsibilities:
Runs shift independently and take on additional leadership and operational responsibilities.
Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs.
Supports team development and provides mentorship to junior Shift Managers.
Oversee full shift operations and contribute to achieving restaurant performance goals.
Expected Knowledge:
Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability.
Strong leadership skills, with the ability to coach and guide team members and other Shift Managers.
Qualifications
To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager:
Core Qualifications (Applicable to All Shift Manager Levels)
Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry.
Education and Experience:
High School diploma or GED.
Must be at least 18 years of age.
ServSafe Certification is required.
Communication Skills:
Strong verbal communication skills, with the ability to listen attentively, understand others' perspectives, and respond clearly.
Capable of influencing others and gaining commitment to maintain high operational standards.
Mathematical Ability:
Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs.
Reasoning Ability:
Ability to exercise sound judgment and make decisions based on situational needs and operational goals.
Flexibility:
Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment.
Leadership:
Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations.
Exhibits a positive and professional appearance, demeanor, and energy at all times.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Equipment
Fryers, broilers, flat top grills, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, slicers, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, cooking utensils, and drive through communication systems.
Environmental Conditions:
The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes.
The employee is subject to both environmental conditions; work activities both inside and outside.
The employee is subject to extreme cold temperatures below 32 degrees for periods of time.
The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals.
The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Shift Manager
Assistant manager job in Red Bluff, CA
Job Description
The Shift Manager works under the direction of the Restaurant Manager. They work directly with team members and operate shifts in a restaurant. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification).
All levels of Shift Managers, regardless of their level, are responsible for the following key duties:
Ensure the restaurant is clean and well-maintained, and that all company procedures are followed. Uphold the standards for food quality, cleanliness, sanitation, and customer service.
Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses.
Responsible for cash register setup and smooth shift transitions during shift changes.
Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service.
When requested, train new and existing team members in various job stations and operational procedures
Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation.
Post sales readings, and conduct shift awareness walk-throughs to ensure operations are running smoothly.
Observe and enforce all safety and security procedures, ensuring a safe working environment for both staff and customers.
Additional Responsibilities and Requirements Based on Shift Manager Level
As Shift Managers progress through different levels, they take on additional responsibilities:
Shift Level 1:
Availability: At least 3 days per week, with a minimum of one full shift (open, mid, and/or close).
Responsibilities:
Runs a minimum of 1 shift on their own per week.
Expected Knowledge:
Basic understanding of Labor Percentage and its impact on operations.
Shift Level 2:
· Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week.
· Responsibilities:
o Runs shifts independently, including managing team members and ensuring operations are smooth.
o Take responsibility and complete Inventory Processes and manage stock levels.
o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels.
o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly.
· Expected Knowledge:
o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric.
o Experience managing inventory processes and order planning.
Shift Level 3:
Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (open, mid, and/or close). Must be available to close at least 3 days per week.
Responsibilities:
Runs shift independently with minimal supervision.
Completes Inventory processes and Food Orders.
Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality.
Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality.
Expected Knowledge:
Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals.
Strong inventory management skills.
Ability to adjust staffing and inventory based on business needs.
Shift Level 4:
Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays.
Responsibilities:
Runs shift independently and take on additional leadership and operational responsibilities.
Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs.
Supports team development and provides mentorship to junior Shift Managers.
Oversee full shift operations and contribute to achieving restaurant performance goals.
Expected Knowledge:
Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability.
Strong leadership skills, with the ability to coach and guide team members and other Shift Managers.
Qualifications
To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager:
Core Qualifications (Applicable to All Shift Manager Levels)
Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry.
Education and Experience:
High School diploma or GED.
Must be at least 18 years of age.
ServSafe Certification is required.
Communication Skills:
Strong verbal communication skills, with the ability to listen attentively, understand others' perspectives, and respond clearly.
Capable of influencing others and gaining commitment to maintain high operational standards.
Mathematical Ability:
Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs.
Reasoning Ability:
Ability to exercise sound judgment and make decisions based on situational needs and operational goals.
Flexibility:
Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment.
Leadership:
Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations.
Exhibits a positive and professional appearance, demeanor, and energy at all times.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Equipment
Fryers, broilers, flat top grills, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, slicers, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, cooking utensils, and drive through communication systems.
Environmental Conditions:
The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes.
The employee is subject to both environmental conditions; work activities both inside and outside.
The employee is subject to extreme cold temperatures below 32 degrees for periods of time.
The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals.
The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Shift Manager
Assistant manager job in Weaverville, CA
Job Description
The Shift Manager works under the direction of the Restaurant Manager. They work directly with team members and operate shifts in a restaurant. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification).
All levels of Shift Managers, regardless of their level, are responsible for the following key duties:
Ensure the restaurant is clean and well-maintained, and that all company procedures are followed. Uphold the standards for food quality, cleanliness, sanitation, and customer service.
Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses.
Responsible for cash register setup and smooth shift transitions during shift changes.
Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service.
When requested, train new and existing team members in various job stations and operational procedures
Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation.
Post sales readings, and conduct shift awareness walk-throughs to ensure operations are running smoothly.
Observe and enforce all safety and security procedures, ensuring a safe working environment for both staff and customers.
Additional Responsibilities and Requirements Based on Shift Manager Level
As Shift Managers progress through different levels, they take on additional responsibilities:
Shift Level 1:
Availability: At least 3 days per week, with a minimum of one full shift (open, mid, and/or close).
Responsibilities:
Runs a minimum of 1 shift on their own per week.
Expected Knowledge:
Basic understanding of Labor Percentage and its impact on operations.
Shift Level 2:
· Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week.
· Responsibilities:
o Runs shifts independently, including managing team members and ensuring operations are smooth.
o Take responsibility and complete Inventory Processes and manage stock levels.
o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels.
o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly.
· Expected Knowledge:
o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric.
o Experience managing inventory processes and order planning.
Shift Level 3:
Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (open, mid, and/or close). Must be available to close at least 3 days per week.
Responsibilities:
Runs shift independently with minimal supervision.
Completes Inventory processes and Food Orders.
Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality.
Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality.
Expected Knowledge:
Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals.
Strong inventory management skills.
Ability to adjust staffing and inventory based on business needs.
Shift Level 4:
Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays.
Responsibilities:
Runs shift independently and take on additional leadership and operational responsibilities.
Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs.
Supports team development and provides mentorship to junior Shift Managers.
Oversee full shift operations and contribute to achieving restaurant performance goals.
Expected Knowledge:
Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability.
Strong leadership skills, with the ability to coach and guide team members and other Shift Managers.
Qualifications
To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager:
Core Qualifications (Applicable to All Shift Manager Levels)
Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry.
Education and Experience:
High School diploma or GED.
Must be at least 18 years of age.
ServSafe Certification is required.
Communication Skills:
Strong verbal communication skills, with the ability to listen attentively, understand others' perspectives, and respond clearly.
Capable of influencing others and gaining commitment to maintain high operational standards.
Mathematical Ability:
Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs.
Reasoning Ability:
Ability to exercise sound judgment and make decisions based on situational needs and operational goals.
Flexibility:
Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment.
Leadership:
Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations.
Exhibits a positive and professional appearance, demeanor, and energy at all times.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Equipment
Fryers, broilers, flat top grills, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, slicers, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, cooking utensils, and drive through communication systems.
Environmental Conditions:
The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes.
The employee is subject to both environmental conditions; work activities both inside and outside.
The employee is subject to extreme cold temperatures below 32 degrees for periods of time.
The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals.
The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Shift Manager
Assistant manager job in Corning, CA
Job Description
The Shift Manager works under the direction of the Restaurant Manager. They work directly with team members and operate shifts in a restaurant. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification).
All levels of Shift Managers, regardless of their level, are responsible for the following key duties:
Ensure the restaurant is clean and well-maintained, and that all company procedures are followed. Uphold the standards for food quality, cleanliness, sanitation, and customer service.
Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses.
Responsible for cash register setup and smooth shift transitions during shift changes.
Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service.
When requested, train new and existing team members in various job stations and operational procedures
Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation.
Post sales readings, and conduct shift awareness walk-throughs to ensure operations are running smoothly.
Observe and enforce all safety and security procedures, ensuring a safe working environment for both staff and customers.
Additional Responsibilities and Requirements Based on Shift Manager Level
As Shift Managers progress through different levels, they take on additional responsibilities:
Shift Level 1:
Availability: At least 3 days per week, with a minimum of one full shift (open, mid, and/or close).
Responsibilities:
Runs a minimum of 1 shift on their own per week.
Expected Knowledge:
Basic understanding of Labor Percentage and its impact on operations.
Shift Level 2:
· Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week.
· Responsibilities:
o Runs shifts independently, including managing team members and ensuring operations are smooth.
o Take responsibility and complete Inventory Processes and manage stock levels.
o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels.
o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly.
· Expected Knowledge:
o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric.
o Experience managing inventory processes and order planning.
Shift Level 3:
Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (open, mid, and/or close). Must be available to close at least 3 days per week.
Responsibilities:
Runs shift independently with minimal supervision.
Completes Inventory processes and Food Orders.
Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality.
Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality.
Expected Knowledge:
Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals.
Strong inventory management skills.
Ability to adjust staffing and inventory based on business needs.
Shift Level 4:
Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays.
Responsibilities:
Runs shift independently and take on additional leadership and operational responsibilities.
Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs.
Supports team development and provides mentorship to junior Shift Managers.
Oversee full shift operations and contribute to achieving restaurant performance goals.
Expected Knowledge:
Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability.
Strong leadership skills, with the ability to coach and guide team members and other Shift Managers.
Qualifications
To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager:
Core Qualifications (Applicable to All Shift Manager Levels)
Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry.
Education and Experience:
High School diploma or GED.
Must be at least 18 years of age.
ServSafe Certification is required.
Communication Skills:
Strong verbal communication skills, with the ability to listen attentively, understand others' perspectives, and respond clearly.
Capable of influencing others and gaining commitment to maintain high operational standards.
Mathematical Ability:
Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs.
Reasoning Ability:
Ability to exercise sound judgment and make decisions based on situational needs and operational goals.
Flexibility:
Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment.
Leadership:
Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations.
Exhibits a positive and professional appearance, demeanor, and energy at all times.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Equipment
Fryers, broilers, flat top grills, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, slicers, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, cooking utensils, and drive through communication systems.
Environmental Conditions:
The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes.
The employee is subject to both environmental conditions; work activities both inside and outside.
The employee is subject to extreme cold temperatures below 32 degrees for periods of time.
The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals.
The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Retail Assistant Manager - Full-Time
Assistant manager job in Anderson, CA
Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Retail Assistant Manager - Full-Time to join our team located at our Store 1834-Shasta Outlets-maurices-Anderson, CA 96007.
Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today!
Position Overview:
maurices is a world-class specialty retailer that caters to young-at heart fashionistas in small towns. We pride ourselves on our excellent training programs and the consistent feedback we get from our associates who love to work here. We genuinely care about our customers, our communities, our associates, our business partners, and our results.
We value the unique strengths and diversity of each individual, which makes us a better place to work, a better store to shop, and a better member of our communities. Associates in all positions play an integral role in our business.
What you'll do:
This Assistant Store Manager assists in the supervision of a store team focused on creating an unforgettable shopping experience that leaves our customers looking and feeling their best. You will be supported in developing leadership skills to help build your career path. The assistant manager interacts with customers regularly, providing styling advice and strategizing to achieve team sales goals.
What you'll get in return:
· A flexible work schedule
· Working with a team that believes in our ‘Work Smart and Have Fun' Value
· A growth-minded atmosphere in a positive and supportive environment
· A 40% discount
· Well-rounded benefits offering; including mental, physical, and health resources
Position Requirements:
Assistant Manager candidates must have
· 1 year of customer service experience required. Supervisory experience preferred.
· Ability to foster a team while creating a positive working environment
· Experience in training and directing others
· Ability to take initiative and participate in making decisions
· Demonstrated ability to achieve goals
· Computer proficiency
· Ability to work a flexible schedule
The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
All replies confidential - maurices is an equal opportunity employer.
Pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
First Assistant Store Manager: $18.12 - $19.47
Full-Time Assistant Store Manager: $18.03 - $19.47
Location:
Store 1834-Shasta Outlets-maurices-Anderson, CA 96007
Position Type:Regular/Full time
Benefits Overview:
*********************************
Equal Employment Opportunity
The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.
The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.
Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
Auto-Apply