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Associate general manager vs general service manager

The differences between associate general managers and general service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an associate general manager and a general service manager. Additionally, an associate general manager has an average salary of $96,469, which is higher than the $85,187 average annual salary of a general service manager.

The top three skills for an associate general manager include customer service, customer complaints and sales floor. The most important skills for a general service manager are customer service, customer satisfaction, and business plan.

Associate general manager vs general service manager overview

Associate General ManagerGeneral Service Manager
Yearly salary$96,469$85,187
Hourly rate$46.38$40.96
Growth rate6%6%
Number of jobs350,580435,376
Job satisfaction--
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 58%
Average age4444
Years of experience66

What does an associate general manager do?

As an associate general manager, one coordinates, directs, and plans for the daily operations of businesses. Associate general managers set schedules every week. They make sure that the shifts are done smoothly and handle the day-to-day operations of the organization. It is their job to supervise support and clerical workers for an enterprise. They recruit and train their staff performing different tasks including letter and report typing, customer salutation, and answering phone calls.

What does a general service manager do?

General service managers are professionals who manage the administrative activities of a company to ensure that a proper environment for its operations is achieved. These managers are required to supervise the maintenance activities and upgrades of equipment and systems so that they can minimize disruptions of business activities. Under the direction of the finance manager, general service managers must coordinate with service providers on matters related to finance and tax. They must also manage teams to ensure that they comply with local and occupational health laws.

Associate general manager vs general service manager salary

Associate general managers and general service managers have different pay scales, as shown below.

Associate General ManagerGeneral Service Manager
Average salary$96,469$85,187
Salary rangeBetween $51,000 And $181,000Between $52,000 And $137,000
Highest paying CityFremont, CAMountain View, CA
Highest paying stateCaliforniaCalifornia
Best paying companyChartwell LawStanford University
Best paying industry-Finance

Differences between associate general manager and general service manager education

There are a few differences between an associate general manager and a general service manager in terms of educational background:

Associate General ManagerGeneral Service Manager
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 58%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Associate general manager vs general service manager demographics

Here are the differences between associate general managers' and general service managers' demographics:

Associate General ManagerGeneral Service Manager
Average age4444
Gender ratioMale, 67.2% Female, 32.8%Male, 78.3% Female, 21.7%
Race ratioBlack or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 6.4% White, 67.0% American Indian and Alaska Native, 0.5%Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between associate general manager and general service manager duties and responsibilities

Associate general manager example responsibilities.

  • Purchase inventory, implement POS hardware/software, manage all financial and business areas, and develop new marketing strategies.
  • Purchase inventory, implement POS hardware/software, manage all financial and business areas, and develop new marketing strategies.
  • Train and manage FOH staff and improve overall quality, organization and professionalism of restaurant and bakery.

General service manager example responsibilities.

  • Lead team through ISO certification which increase quality and processes.
  • Lead RFP process for CRM software to include extensive evaluation and contract negotiation.
  • Stabilize logistics organization, recruit and train 2 key positions, achieve zero staff turnover for two years.
  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
  • Maximize repair/assembly departments' workflow, parts inventory, and logistics.
  • Improve quality systems across all plants and obtain QS or ISO certification at all sites.
  • Show more

Associate general manager vs general service manager skills

Common associate general manager skills
  • Customer Service, 16%
  • Customer Complaints, 8%
  • Sales Floor, 7%
  • Product Knowledge, 6%
  • Financial Reports, 6%
  • Direct Reports, 5%
Common general service manager skills
  • Customer Service, 20%
  • Customer Satisfaction, 7%
  • Business Plan, 6%
  • Employee Development, 5%
  • Oversight, 5%
  • Financial Statements, 5%

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