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  • Direct Support Manager

    Agentic Client Support Services LLC

    Billing services manager job in Columbus, OH

    Benefits: Flexible schedule Paid time off Training & development The Direct Support Manager's role is critical in ensuring the smooth functioning of assigned location(s). This role is responsible for providing direct care to the clients, scheduling, training, and supervising staff who do the same. The Direct Support Manager oversees planning and participation in social events and activities and ensures that individuals are cared for during their medical appointments. The manager is also responsible for supervising the site's cleanliness and grocery shopping for household supplies. Essential Functions Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. · Supervises Lead and Direct Support Professionals, including coaching, development, and performance management, to ensure they provide quality client care in compliance with policies, laws, and regulations. · Ensure the employee schedule is scheduled in Brittco at least two weeks in advance, with the authority to approve or deny any shift changes or swaps. · Supports the recruiting and onboarding process of new team members. · Attend all client meetings. · Respect individual rights and confidentiality. Be a role model, promote positive teamwork, and ensure completion of staff training in Brittco, including required training upon hire and annual training. · Read, know, and implement organizational policies and procedures. · Ensure Direct Support Professionals implement and document all individual services and support through daily audits of client documentation in Brittco. · Read, know, and implement Clients' Individual Service and Behavior Support Plans. · Alongside the Direct Support Professionals, assist with strengthening the individuals' daily living needs, including nutrition, hygiene, exercise, communication, and socialization skills. · Ensure that Direct Support Professionals help individuals with bathing, grooming, dressing, participating in family-style dining, and other daily living skills, always working to improve self-reliance. · Ensure Direct Support Professionals assist the individuals in maintaining a clean, neat, and safe home environment. POSITION QUALIFICATIONS Competencies: · Excellent verbal and written communication skills to effectively communicate with individuals with developmental disabilities, their families, and the agency's staff. · Strong leader who can motivate and manage a team of support staff to ensure that individuals with developmental disabilities receive high-quality care and support. · Highly organized and able to manage multiple tasks and responsibilities simultaneously, including scheduling, budgeting, and maintaining accurate records. · A deep understanding of the unique needs and challenges faced by individuals with developmental disabilities and the ability to quickly identify and address problems as they arise and work collaboratively with the support staff and agency staff to find practical solutions. · Genuine interest in the well-being of individuals with developmental disabilities and be able to provide emotional support and comfort when needed. · Exhibit cultural competency and awareness to be able to provide support to individuals from diverse backgrounds and cultures. · Thorough knowledge of the rules and policies governing the provision of services to individuals with developmental disabilities and ensure that the support staff and agency staff adhere to these regulations and guidelines. SKILLS & ABILITIES Education: Minimum high school diploma or GED; associate degree preferred. Experience: · Minimum of one year of Developmental Disabilities experience; two years preferred. · Minimum of six months of Developmental Disabilities supervisory or operations experience; one year preferred. Computer Skills: Compose emails and utilize various software programs, including Brittco and ADP, to perform job duties. Proficiency in Microsoft Office programs, including Excel and Word knowledge, is preferred. Certificates & Licenses: · Valid Driver's License with less than six points. · Medication Administration Certification, if applicable. Other Requirements: · Completed 60-hour continuing education completion within 90 days of hire or promotion. · Completion of applicable training requirements per Ohio Administrative Code. Other Physical Requirements: must wear clothing appropriate for clients with inappropriate sexual behaviors or physical violence, can place clients in physical holds, may work outdoors during inclement weather, can travel by car, frequent computer keyboarding, and frequent viewing of a computer monitor. WORK ENVIRONMENT Work is performed primarily in residential, vehicle, and outdoor settings, in all weather conditions, including temperature extremes, during day and night shifts. Work is often performed in emergency and stressful situations. The noise level in the work environment is usually moderate in most situations.
    $73k-118k yearly est. 5d ago
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  • Direct Support Manager - Champaign County

    CRSI 3.7company rating

    Billing services manager job in Urbana, OH

    CRSI is now hiring a Direct Support Manager in Champaign County. $20.00 /hour $1000 SIGN ON BONUS! Paid Training Up to $1500 Referral Bonus Medical, Dental and Vision Insurance Retirement Plan Paid Time Off Life insurance Employee Assistance Program - including counseling services for mental health, legal, and financial services as well as child and elder care resources and referrals, and so much more! This is a full-time position, responsible for providing leadership over the home serving adults with intellectual/developmental disabilities. This role provides assistance in planning and implementation of the services/outcomes for each individual, communicates progress, establishes and maintains professional relationships with all members of the team, and ensures the welfare and safety of each consumer at all times. The person filling this role will provide support and supervision to the Direct Support Professionals (DSPs) in the home and ensures quality services are delivered to the people we serve. Responsibility includes on-call responsibilities after normal business hours, including nights and weekends. Qualifications: Must have strong communication, writing, time management, and organizational skills. Must be able to use discretion and make independent decisions based on good judgment. Must possess good problem solving and conflict resolution skills. Must have a valid driver's license and vehicle insurance. Must possess acceptable employment and background screenings. Must be at least 21 years of age. If you are that special person looking to make a difference in the lives of individuals with challenges, please apply today! Compensation details: 20-20 PI7e946ee134a6-37***********6
    $20 hourly 5d ago
  • Customer Service Manager - In Office

    The Whittingham Agencies

    Billing services manager job in Chillicothe, OH

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 6d ago
  • Billing Manager

    Wireless Generation

    Remote billing services manager job

    A pioneer in K-12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com. The Billing Manager is responsible for managing day-to-day billing operations at Amplify, ensuring timely and accurate customer invoicing, collaboration with collections, sales tax filings, and reconciliations in compliance with company policies and contracts. This role partners closely with sales, revenue accounting, finance, and cross-functional teams to support the order-to-cash cycle, resolve billing discrepancies, and enhance the customer experience. The Billings Manager also plays a key role in maintaining internal controls, preparing billing-related reports, and identifying opportunities for process improvements. Essential Responsibilities: Oversee the preparation, processing, and issuance of customer invoices to ensure accuracy and compliance with contractual terms and company policies. Manage the resolution of billing discrepancies, adjustments, and credit memos in coordination with finance, revenue accounting, and customer-facing teams. Collaborate with Sales, Customer Success, and Finance teams to support the order-to-cash cycle and improve customer billing experiences. Maintain and improve internal controls within the billing process and provide documentation to support external audits and internal reviews. Monitor billing operations and develop reports on billing metrics, KPIs, trends, and process performance for management review and analysis. Identify and implement process improvements to streamline workflows, increase accuracy, and enhance efficiency in billing operations. Supervise and develop the billing staff or coordinate with shared service resources, providing guidance and training as needed. Process sales and use tax obligations based on customer location, product taxability, and applicable exemptions using Avalara Maintain detailed records of tax calculations, exemption certificates, and supporting documentation Reconciliation of sales and use tax filings with sales tax charged on customer invoices Review customer tax exemption certificates and ensure proper documentation is current and valid. Required Qualifications: Bachelor's degree in Accounting, Finance, or a related field. 5-7 years of progressive experience in billing, accounts receivable, or revenue operations. Strong knowledge of billing practices, GAAP principles, and internal control requirements. Experience with ERP systems (NetSuite preferred), Sales and use tax systems (Avalara preferred) and CRM platforms (Salesforce a plus). Proficiency with Microsoft Excel and data analysis. Strong communication and problem-solving skills, with the ability to work collaboratively across teams. Preferred Qualifications: Prior supervisory or team lead experience. Experience supporting external audits or compliance reviews. Background in SaaS, technology, or education services industry. Advanced Excel or data visualization tool experience (Power BI, Tableau, etc.). What we offer: Salary is only one component of the Amplify Total Rewards package, which includes a 401(k) plan, stock options, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross salary range for this role is $120,000 - $130,000. This role is eligible to earn an annual discretionary bonus that rewards individual and company performance. Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status. Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com. . If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting. Amplify is an E-Verify participant.
    $120k-130k yearly Auto-Apply 14d ago
  • Manager, Billing

    Spring Care 3.2company rating

    Remote billing services manager job

    Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time-whether it's therapy, coaching, medication, or beyond-tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started-join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Associate Director of Revenue Cycle, the Manager, Billing will lead a high-performing team responsible for managing all aspects of the billing team, which includes but is not limited to, getting all claims successfully from the point of documentation by the provider to the appropriate party for payment. This remote role is part of the Operations team and plays a critical role in ensuring a seamless and patient-centered billing experience while improving internal processes and service performance. At Spring Health we value internal mobility. We have identified a strong internal candidate for this position. We still encourage candidates to apply. What you'll do: Manage and develop a team of Billing Specialists responsible for end-to-end claims processing, from provider documentation through claim submission Monitor workflows and systems to ensure timely, accurate submission of claims to the appropriate party (payer, employer, or patient) Analyze and address rejection trends, leading root cause resolution and implementing scalable solutions Collaborate cross-functionally with Clinical Operations, Customer Success, and Product teams to improve billing accuracy and reduce friction Ensure compliance with payer requirements, industry standards, and internal quality metrics Track and report team performance against SLAs and operational KPIs Support new program launches and operational changes that impact billing workflows What success looks like in this role: Timely Submission: ≥95% of claims submitted within 5 days of provider documentation Rejection Rate Reduction: 5% reduction in claims rejections within 6 months through systemic fixes Rework Rate: ≤5% of claims require rework post-submission Team Accuracy: ≥95% accuracy rate in charge entry and claim creation Resolution Time: Rejected claims reprocessed and resolved within 3 business days Team Engagement: Increase Billing Team Thriving Score by 5 percentage points per cycle What you'll bring 5+ years of progressive experience in healthcare billing, revenue cycle management, or patient financial services 2+ years of direct people management experience in a patient-facing or customer support environment Deep expertise in billing operations, payer rules, and patient responsibility workflows Proven ability to coach, develop, and motivate high-performing teams Strong analytical and problem-solving skills with experience improving performance through KPIs and data Exceptional written and verbal communication skills; confident navigating patient escalations and cross-functional partnerships The target base salary range for this position is $97,000 - $113,500 and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. Employer sponsored 401(k) match of up to 2% for retirement planning A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. We offer competitive paid time off policies including vacation, sick leave and company holidays. At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. Access to Noom, a weight management program-based in psychology, that's tailored to your unique needs and goals. Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care Up to $1,000 Professional Development Reimbursement a year. $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: **************************************** Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.
    $97k-113.5k yearly Auto-Apply 3d ago
  • Billing Manager

    Miami Family Law Group

    Remote billing services manager job

    We are seeking a meticulous and detail-oriented Billing Manager to join our legal team. The ideal candidate will have extensive experience with Clio billing software and a solid understanding of legal billing processes. This role involves managing billing operations, ensuring accuracy and efficiency in invoicing, and providing exceptional support to our legal professionals and clients. Benefits: Competitive salary and performance-based bonuses. Remote work options. Comprehensive health, dental, and vision insurance. Retirement plan with employer matching. Paid time off and holidays. Professional development opportunities. Supportive and collaborative work environment. About Us: We are a forward-thinking and client-focused law firm dedicated to providing exceptional legal services. We leverage technology to enhance our operations and ensure clients receive the best possible service. Join our team and contribute to our mission of excellence in the legal industry. We are an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Manage all aspects of the billing process using Clio billing software. Generate, review, and distribute client invoices in a timely and accurate manner. Monitor and follow up on outstanding receivables, ensuring timely payments. Handle billing inquiries from clients and resolve any discrepancies or issues. Maintain accurate records of all billing transactions and client accounts. Collaborate with attorneys and legal staff to ensure accurate time entry and expense tracking. Prepare and analyze billing reports, providing insights to improve billing efficiency. Assist with the implementation and optimization of billing processes and procedures. Ensure compliance with legal billing guidelines and regulations. Provide training and support to staff on Clio billing software and billing best practices. Proven experience as a Billing Manager, with a focus on Clio billing software. Must have 5-7 years of experience in managing. Must have managed a team in the past. In-depth knowledge of legal billing practices and procedures. Excellent attention to detail and organizational skills. Strong analytical and problem-solving abilities. Proficiency in using Clio billing software and other billing systems. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. High level of integrity and professionalism. Familiarity with legal terminology and law firm operations is a plus.
    $50k-81k yearly est. 18d ago
  • Customer Service Support

    Workoo Technologies

    Remote billing services manager job

    Our company are actually the only 100% alliance label extra benefits company worldwide. With a client bottom that consists of over 40,000 associations as well as organizations internationally, our experts've specialized in giving both extra and also long-lasting advantages to unwearied family members for over 60 years. Daily tasks include Inbound and also outbound calls, establishing sessions, doing discussions to members of associations that seek our benefits, fundamental computer system understanding, finishing the needed documentation, quality assurance, and management progression. Credentials: Excellent spoken interaction skills Have superb client relationship and also communication skill-sets Upbeat & favorable attitude along with fantastic electricity Interacts efficiently with folks and groups Maintains good consumer relations Customer Service and/or Client Sales experience chosen Interacts effectively with all levels of administration and workers Team player Lawfully authorized to function in the USA/Canada/United Kingdom Perks: Full Benefits One hundred% remote job Flexible job routine along with alternative to function coming from home Weekly income and also performance-based regular monthly bonuses Possibility to get a free of cost vacation for you as well as an attendee to the Bahamas, Cancun, Sin City, as well as other impressive places for a yearly business convention
    $32k-53k yearly est. 60d+ ago
  • Bill Review Manager I

    Corvel Healthcare Corporation

    Remote billing services manager job

    Job Description The Bill Review Manager is responsible for the overall operation of a designated bill review office. The Manager participates in formulating and administering company best practices as well as developing long-range goals and objectives, analyzing costs, activities and operations, supporting the goals of Bill Review department and of CorVel. This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Responsible for financial operations, including, but not limited to: productivity, profitability, expenses, budgeting, billing and collections Responsible for implementing new business development, including marketing and sales activities Responsible for directing a team of employees in their day-to-day operations ensuring productivity and quality goals are met in accordance with company expectations Responsible for quality provider, claims, and client interaction Responsible for human resources matters Must be able to travel overnight and attend meetings Requires regular and consistent attendance Visit CorVel customers and participate in training sessions with management Represents the company in a professional manner to both internal and external customers and clients Directs the performance and development of the employees in their department. Assures peak performance of the team through continued training and coaching, coupled with regular performance evaluations Ensures staff compliance with Workers' Compensation laws and ensures mandated regulatory reporting requirements Utilizes Jurisdictional Expertise and knowledge of regulatory rules, statutes and procedures governing the jurisdictions assigned to ensure compliance Acts as subject matter expert for appropriate jurisdictions May perform daily, weekly, monthly reviews of various reports, invoices, logs and expenses May be required to visit customers and participate in training sessions with management Monitors operational workflow and manages appropriate/adequate staffing levels and staff retention strategies Develops and oversees the implementation of common bill review practices and procedures Promotes operational efficiency and quality by continuously improving processes, people and systems to enhance efficiency, consistency and quality Ensures consistent and complete compliance with CorVel's policies and procedures Comply with all safety rules and regulations during work hours in conjunction with the Injury Illness Prevention Program (IIPP) Additional projects and duties as assigned KNOWLEDGE & SKILLS: Excellent written and verbal communication skills Ability to assist team members to develop knowledge and understanding of bill review practice Effective quantitative, analytical and interpretive skills Technical knowledge of laws, policies, and procedures in defined territory Strong leadership, management and motivational skills Ability to travel overnight and attend meetings if required Ability to remain poised in stressful situations and communicate diplomatically via telephone, computer, fax, correspondence, etc. Computer proficiency and technical aptitude with the ability to utilize MS Office including Excel spreadsheets Strong interpersonal, time management and organizational skills Ability to work both independently and within a team environment Knowledge of processing bills on multiple lines of business Knowledge of medical terminology, medical billing codes, applicable state fee schedules and/or U&C charge processing Contract interpretation Ability to be a liaison between multiple departments within the company EDUCATION & EXPERIENCE: Bachelor's degree, national certification or a combination of education and related experience Minimum of 2 years' experience medical billing and supervisory/management experience Certified Professional Coder (CPC) designation preferred Licenses as required PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $51,807 - $83,551 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL: CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote
    $51.8k-83.6k yearly 18d ago
  • Billing Manager

    Robert Half 4.5company rating

    Remote billing services manager job

    We are looking for a dynamic and detail-driven Billing Manager to lead our bookkeeping operations in Waco, Texas. This leadership role involves overseeing billing cycles, managing a remote team, and ensuring seamless invoicing processes across multiple payor types. The ideal candidate will excel in resolving conflicts, optimizing workflows, and delivering accurate financial results. This is a remote position, but you will have to train locally in Waco for 3 of the first 4 weeks and then occasionally go there for a meeting or new hire training. Responsibilities: - Oversee the execution of four distinct billing cycles, including weekly invoicing, client billing, and month-end processes. - Ensure billing accuracy and timeliness for private pay, Medicaid, VA, and third-party payors. - Manage and mentor a remote team of over 12 bookkeepers, promoting accountability and a strong attention to detail in their work. - Conduct regular team meetings, one-on-one check-ins, and performance evaluations to ensure team effectiveness. - Partner with field leadership and corporate accounting to address discrepancies and implement corrective actions. - Supervise month-end reconciliations, including billing activity, payments, and general ledger accounts. - Collaborate with the Finance Team to align billing data with financial reporting and auditing requirements. - Develop and refine workflows to improve efficiency and scalability in billing operations. - Establish internal control procedures to ensure compliance with financial regulations. - Monitor system integrations and address errors or data issues in collaboration with IT and vendors. Requirements - Minimum of 3 years of experience in billing, accounts receivable, or bookkeeping leadership roles, ideally in multi-location settings. - Associate or Bachelor's degree in Accounting, Finance, or a related field. - Proven ability to manage remote teams of 5 or more in deadline-driven environments. - Strong analytical, organizational, and communication skills. - Expertise in multi-cycle billing processes and financial systems. - Proficiency with accounting software and Excel functions, such as pivot tables and reconciliations. - Experience in high-volume service environments is preferred. - Demonstrated conflict resolution and cross-functional collaboration skills. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .
    $45k-69k yearly est. 32d ago
  • Bill Review Manager I

    Corvel Career Site 4.7company rating

    Remote billing services manager job

    The Bill Review Manager is responsible for the overall operation of a designated bill review office. The Manager participates in formulating and administering company best practices as well as developing long-range goals and objectives, analyzing costs, activities and operations, supporting the goals of Bill Review department and of CorVel. This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Responsible for financial operations, including, but not limited to: productivity, profitability, expenses, budgeting, billing and collections Responsible for implementing new business development, including marketing and sales activities Responsible for directing a team of employees in their day-to-day operations ensuring productivity and quality goals are met in accordance with company expectations Responsible for quality provider, claims, and client interaction Responsible for human resources matters Must be able to travel overnight and attend meetings Requires regular and consistent attendance Visit CorVel customers and participate in training sessions with management Represents the company in a professional manner to both internal and external customers and clients Directs the performance and development of the employees in their department. Assures peak performance of the team through continued training and coaching, coupled with regular performance evaluations Ensures staff compliance with Workers' Compensation laws and ensures mandated regulatory reporting requirements Utilizes Jurisdictional Expertise and knowledge of regulatory rules, statutes and procedures governing the jurisdictions assigned to ensure compliance Acts as subject matter expert for appropriate jurisdictions May perform daily, weekly, monthly reviews of various reports, invoices, logs and expenses May be required to visit customers and participate in training sessions with management Monitors operational workflow and manages appropriate/adequate staffing levels and staff retention strategies Develops and oversees the implementation of common bill review practices and procedures Promotes operational efficiency and quality by continuously improving processes, people and systems to enhance efficiency, consistency and quality Ensures consistent and complete compliance with CorVel's policies and procedures Comply with all safety rules and regulations during work hours in conjunction with the Injury Illness Prevention Program (IIPP) Additional projects and duties as assigned KNOWLEDGE & SKILLS: Excellent written and verbal communication skills Ability to assist team members to develop knowledge and understanding of bill review practice Effective quantitative, analytical and interpretive skills Technical knowledge of laws, policies, and procedures in defined territory Strong leadership, management and motivational skills Ability to travel overnight and attend meetings if required Ability to remain poised in stressful situations and communicate diplomatically via telephone, computer, fax, correspondence, etc. Computer proficiency and technical aptitude with the ability to utilize MS Office including Excel spreadsheets Strong interpersonal, time management and organizational skills Ability to work both independently and within a team environment Knowledge of processing bills on multiple lines of business Knowledge of medical terminology, medical billing codes, applicable state fee schedules and/or U&C charge processing Contract interpretation Ability to be a liaison between multiple departments within the company EDUCATION & EXPERIENCE: Bachelor's degree, national certification or a combination of education and related experience Minimum of 2 years' experience medical billing and supervisory/management experience Certified Professional Coder (CPC) designation preferred Licenses as required PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $51,807 - $83,551 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL: CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote
    $51.8k-83.6k yearly 16d ago
  • Manager, Psychiatrist and Support Services

    Park Place Behavioral Healthcare

    Remote billing services manager job

    ABOUT US: At Park Place Behavioral Health Care, we've been leading the way in mental health and substance use disorder services since 1976. As a multi-site facility, we provide a full spectrum of innovative behavioral health services tailored to meet the needs of both inpatient and outpatient clients. We're more than just a workplace. We're a mission-driven community dedicated to improving lives. Every member of our team plays a vital role in empowering individuals and families to achieve wellness, live self-directed lives, and reach their full potential. Join our team of over 300 passionate professionals and become part of something meaningful. We're proud to foster a diverse, inclusive, and respectful environment where every voice matters. We know that embracing different backgrounds and perspectives not only strengthens our culture but also enhances the care we provide. WHY WORK WITH US?: We offer more than just a job. We offer growth, balance, and the opportunity to make a difference. Our benefits include: Paid Time Off & Holiday Pay Medical, Dental, and Vision Insurance Basic Life and AD&D Insurance Short-Term Disability Flexible Spending Accounts 401(k) Retirement Plan FMLA Leave Ongoing Training & Development Flexible Work Options (Full-time, Part-time, Contract) Career Advancement Opportunities With over 45 years of service in the community, Park Place Behavioral Health Care is a trusted leader with stability, flexibility, and purpose. ABOUT THE ROLE: SUMMARY: Non-clinical leader responsible for the administrative and operational oversight of Psychiatry and Support Services, providing direct administrative leadership to Psychiatry and programmatic guidance to Support Services through the Support Staff Supervisor. All clinical supervision remains under the Medical Director. ESSENTIAL DUTIES AND RESPONSIBILITIES: The Duties and Responsibilities reflect the general details considered necessary to describe the principal functions of the job and shall not be construed as a detailed description of all related work assignments that may be inherent to the job. Manage daily administrative and operational functions of Psychiatry Services, including grievance resolution and coordination of the indigent medication assistance program. Provide direct administrative supervision and performance management of psychiatric providers, Treatment Coordinators (MAs), Patient Care Coordinator, and Ancillary Team (Lab and Injection Services). Provide leadership, structure, and programmatic guidance to the Support Services Department through the Support Staff Supervisor, who manages day-to-day front desk, scheduling, and referrals operations. Review, monitor, and optimize provider schedules to maximize productivity and billable hours. Ensure efficient workflows across psychiatry, ancillary, and support services to promote coordinated patient care. Oversee administrative aspects of medication management, including ordering indigent program medications and department supplies. Monitor productivity, attendance, documentation timeliness, and overtime usage (not to exceed 5%). Conduct performance evaluations and implement improvement plans in collaboration with HR and the Medical Director. Coordinate onboarding, training, and administrative development for supervised teams. Track and report key operational metrics (productivity, no-shows, access, capacity) and maintain readiness for audits and regulatory compliance. Serve as the primary administrative liaison between Psychiatry Services and the Medical Director. Perform other duties as assigned by the Director of Outpatient Services. Qualifications QUALIFICATIONS, EDUCATION, AND/OR EXPERIENCE: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree in Healthcare Administration, Business Administration, or related field. Minimum of three (3) years of experience in medical or behavioral health office management. Experience in administrative supervision and performance management in a healthcare setting. Ability to professionally manage grievances, regulatory inquiries, and operational issues. Knowledge of patient rights, confidentiality standards, and HIPAA regulations. Experience working in complex healthcare systems with evolving workflows. Experience with healthcare compliance, audits, and medication workflow processes, including indigent drug programs (administrative scope). Strong organizational, communication, and training skills. Knowledge of staff roles and responsibilities. COMPUTER SKILLS: Proficiency with electronic health records (EHR) systems and must have intermediate to advanced skills in Microsoft Office (Outlook, Sharepoint, Excel, PowerPoint) and standard office productivity software. LANGUAGE SKILLS: Ability to read, interpret, and implement policies, procedures, safety rules, and operational guidelines. REQUIREMENTS: A valid Class E Drivers' License for positions that require driving personal or Agency vehicle on Agency business. Must maintain a minimum Bodily Injury & Property Liability insurance limit of at least $50,000 for positions that require driving personal own vehicle (POV) on Agency business. (Proof Required) PPBH is a 24/7 Agency. All employees must be available as needed when required. PHYSICAL DEMANDS: The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. The employee is occasionally required to stand; walk; sit; climb or balance; stoop; kneel; crouch; or crawl; and talk or hear. In case of emergencies or business needs, this position may require to work remote. If this sounds like you, we invite you to apply. We can't wait to meet you! We are an equal opportunity employer, and we are committed to providing equal employment opportunities to all employees and applicants. If you require reasonable accommodation during the application or interview process, please contact our HR Department at ************
    $28k-47k yearly est. 2d ago
  • Medical Billing Manager

    Quadax Careers & Culture

    Remote billing services manager job

    Salary Range: $56,000 - $66,000 This position is in office 5 days a week for the first 3 months (training period). Then reverts to hybrid model of 4 days in office and 1 day working remote each week. Key Responsibilities: Process analysis to determine areas of process improvement. Ensure that all corporate and client goals are being met. Add, adapt, and implement processes to meet the needs of both the client and the teams. Oversee management staff and provide education and guidance as needed. Monitor dashboards to ensure work is current and adjust staffing to address any out of target work. Monitor productivity of staff. Work with supervisor on any outliers. Participate in client meetings, as needed, for discussion on processes and billing issues. Analysis of process flows. Monitor the daily activity of all direct reports. Examine account work volumes in the various divisions to determine the needed resources. Determine staffing needs based on client volume - both past and forecasted. Provide direction to management staff on work task priorities. Monitor performance standards of staff and address staff not meeting KPIs (Key Performance Indicators) I.e., Coaching Plans, warnings, other disciplinary action as needed. Other duties as assigned. Education/Experience: Four-year degree or similar level of experience 5 - 10 years of experience working and managing staff in a business environment Experience in working with software and systems Ability to work effectively in collaboration with diverse groups of people Positive experience in attracting, developing, coaching, and retaining high performance team members Ability to establish priorities and effectively communicate initiatives and objectives to staff Demonstrated strong integrity, positive attitude, and goal-oriented initiative Proficient in using Microsoft Excel, Word, and other related software Ability to maintain confidentiality
    $56k-66k yearly 18d ago
  • Medical Billing Account Manager II

    Ems Management & Consul 3.6company rating

    Remote billing services manager job

    Remote Opportunity Focus on client satisfaction and retention by successfully managing the complete revenue cycle process, monitoring all operational aspects of the client account, maximizing account performance through in-depth analytics, and ensuring contractual compliance. Manage and respond to client inquiries with an emphasis on long-term partnership. Ensure optimum client performance by successfully and compliantly maximizing cash collections and A/R follow-up, while providing excellent service. Maintain a successful mentorship with Account Manager I's, focusing on employee enhancement and growth. Major Responsibilities/Activities Successfully manage multiple high profile clients through holistic revenue cycle and relationship managment excellence. Maintain active mentorship program with Account Manager I's assisting with development in public speaking, handling difficult clients, conducting meaningful meetings and sharing best practices. Improve client financial performance and advocate for our client's patients and communities by leveraging healthcare expertise, love for relationships and value of communication, and passion for finding truths and insights through analytics. Directly responsible for the successful management and operation of the revenue cycle for a specific set of clients, to increase cash collections, increase account revenue, and decrease account revenue days to ensure desired outcomes are achieved. Monitor and measure departmental outcomes in comparison to client commitments, and identify barriers and implement solutions, when desired outcomes are not achieved. Understand the business needs of each client, and use this knowledge to ensure contracted service level agreements are consistently met and processes are monitored, and changed, if necessary, in order to meet and exceed client expectations. Regularly review and analyze collections data, account revenue information, workflows, and billing processes. Proactively identify issues that may affect reimbursement or overall client performance. Align internal and external project teams and other entities to enrich our client's experience through our services and technology offerings. Enable our client's focus on safety and the highest quality patient care possible by communicating insightful financial and operational metrics, keeping abreast of and sharing compliance and regulatory updates, and maintaining surveillance on business performance. Ensure clients enjoy the full benefit and value of their engagement of EMS|MC by fostering, identifying, and deepening high value and high impact relationships throughout our client's organizations. Creatively identify opportunities to improve financial performance and capitalize on additional opportunities for revenue that align with our client's values and interests. Foster continuing camaraderie, cultural alignment and growth, and internal impact through effective and professional written and verbal communication. Maintain continuity of relationships with our clients and ensure EMS|MC alignment our client's goals and concerns through timely documentation of meetings and other significant interactions. Manage risks and maximize opportunities for our new clients by managing, and participating in, implementation projects as EMS|MC continues to grow and deliver greater value to our clients and to the industry. Safeguard the continuity of business process support for our clients by monitoring contract status and proactively engaging efforts to renew and extend beneficial engagement contracts. Take advantage of EMS|MC University courses, external learning opportunities, and self-guided learning to drive continuous personal improvement Other Responsibilities/Activities Assist the Sales and Marketing departments by identifying new relationships through established networks, ensuring customer satisfaction to create “reference-able” clients. Participate in company meetings, committees, employee events, client events, etc. Serve as a resource and backup to other departments as directed to manage backlogs and address problems. Conduct training and/or attend meetings to ensure thorough internal knowledge of client needs & specifications. Perform other necessary tasks as assigned by supervisor. Conduct all job tasks, duties, and interactions with professionalism, respect, confidentiality, a positive attitude, and in accordance with company compliance policies and applicable government regulations. Consistently support and demonstrate the company vision and values. Identify and communicate ideas for improved departmental and organizational efficiency, performance and continuous improvement efforts, especially lean or cost savings initiatives. Completion and/or involvement in special projects. Required Education, Skills, & Experience Associates degree or higher in Business Administration, Healthcare, or related field. 3-5 years of account management or client facing experience strongly preferred 3-5 years experience related to healthcare or EMS billing and/or revenue cycle management strongly preferred Successful experience in healthcare billing and reimbursement, client account management, sales, or marketing Internal motivation and drive to learn and maintain knowledge of relevant payer, compliance and regulatory requirements and trends Critical thinking and analytic skills Comfort with public speaking to audiences of varying sizes and background Strong listening, decision-making, time management, communication, and critical-thinking skills Comfort with public speaking to audiences of varying sizes and background Proficiency with Microsoft Office Suite and web-based application platforms Willing and able to work extended hours as business needs require Ability to travel up to 50% Preferred Education, Skills, & Experience Bachelor's degree in finance, healthcare, marketing, or another business-related field strongly preferred. Career history that demonstrates progressively increasing levels of responsibility Proficient in a variety of technology applications, including software packages and software-as-a-service-Salesforce.com, MS Project or Smartsheet experience Working Environment/Physical Requirements Travel required, sometimes on short notice General office environment Typing, sitting, standing, walking, some light lifting Flexibility to work extended hours to support the business as required Use of basic office equipment such as computer, fax, printer, copier, telephone Here is what our employees have to say about working here! "Working with EMS|MC has allowed me to grow in more ways than I can quantify. Within my 10 years with the company, I've thankfully not only been able to grow from a coding specialist through 5 additional positions, but I continuously grow within my current role. Each client and role bring change, but we are well supported by leadership and by peers. EMS|MC houses a culture for its employees like no other. I've never met a peer or leader within EMS|MC that isn't working towards the satisfaction of our teams and/or clients." "The company does a great job in providing work-life balance and I feel genuinely cared for by the leadership. I appreciate that every member of the leadership team is hands-on within our business and is not afraid to roll up their sleeves to get a job accomplished. Many of our employees are great friends outside the organization which really speaks to the comradery that the teams have in working together for a common goal." "It will be 6 years that I have been working with EMS|MC. I enjoy working for EMS|MC because the diversity of the group of people you get to work with is awesome. The training is top notch no matter what department you're hired to work in EMS|MC ensures you're equipped to do your job. EMS/MC offers professional growth and rewards their employees in unique ways." "Working for EMSMC has been one of the best career changes I have made. There is so much opportunity for growth, development, exposure to great software and technology that no matter what you are doing now or want to learn in the future, there is plenty of options to get involved and grow. Outside of the opportunities your co-workers and teammates are willing to help and support you with tasks and are very responsive, knowledgeable, and always willing to help." "Working at EMS|MC really showed me what a healthy work environment is. Here, I feel heard and capable with all the available resources given to me. I see myself growing here and would encourage anyone to also find a place here!" "EMSMC is one of those rare companies that truly cares about the work environment that they have created. It is such a relief to finally work for a company that not only genuinely cares about its employees but takes significant measures to ensure a fair and positive work environment where every team member's voice is heard. EMSMC is a company that clearly states its values, goals, and expectations, while also providing more than adequate resources and support needed to thrive while achieving them." "I enjoy showing up for work every day because of my amazing team! It feels like you are a part of a family. EMS Management & Consultant encourages growth. Every day is a new opportunity for me to learn and grow in my professional life. I have been with this company for about 5 years and have been promoted 3 times."
    $42k-65k yearly est. Auto-Apply 60d+ ago
  • Senior Billing Supervisor

    Contact Government Services, LLC

    Remote billing services manager job

    Senior Billing SupervisorEmployment Type: Full-Time, Mid-LevelDepartment: Financial CGS is seeking a Senior Billing Specialist to join our team supporting our mission. This position will entail a wide range of duties including being responsible for the effective hands-on coordination and management of the e-billing and payment cycle workflow related to payment posting, charge corrections, monthly reconciling of payments to bank deposits for the Firm's offices and other duties as assigned. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Ensures accurate observance of e-billing requirements and processes.- Prepares monthly, semi-monthly and ad-hoc billing reports for internal and external clients.- Ensures timely invoice submission to clients, based on established timelines.- Creates and distributes ad hoc operational and billing reports to management as requested.- Works with Controller and Accounting Department to identify, review and recommend changes to automate or enhance timeliness, accuracy, and efficiency of billing processes.- Supports internal and external auditors as requested.- Supervises e-billing and receivables staff.- Evaluates e-billing and receivables staff skill levels, recommends any necessary training/changes.- Provides feedback to staff performance appraisals, develops performance management objectives to address concerns, drives engagement and retention; participates in team hiring and separation decisions.- Delegates assignments and projects to staff as appropriate Qualifications:- Demonstrated ability to work well, be influential and articulate initiatives, projects, results, and analyses to senior leadership and staff, including presenting ideas in a clear, succinct manner.- High attention to detail, outstanding organizational skills and the ability to manage time effectively.- Excellent interpersonal and communication skills (oral and written), professional demeanor and presentation.- Analytical with strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills.- Work efficiently with the ability to multi-task and set priorities while maintaining and delivering the highest quality work product accurately.- Position also requires the ability to work under pressure to meet strict deadlines, adapt to a fast paced high pressure environment to achieve business goals and objectives.- Ability to work both independently and as part of a cross-functional, collaborative team. - Bachelor's Degree or equivalent experience in Accounting, Finance, or related field preferred.- Five years of legal billing/receivables experience and in-depth knowledge of accounting principles and billing software; Advanced experience in e-billing.- Two years of supervisory experience in similar role and ability to assume a leadership role.- Advanced knowledge of MS Applications to include Excel, Outlook, and Access. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and delivering the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:**************************************** more information about CGS please visit: ************************** or contact:Email: ******************* #CJ
    $46k-68k yearly est. Auto-Apply 60d+ ago
  • Billing Supervisor

    Perkins Coie 4.8company rating

    Remote billing services manager job

    GENERAL PURPOSE Supervise the Client Accounting Administrator billing team and oversee the process of preparing client invoices in an accurate and timely manner, while ensuring proper execution of service lawyer instructions, and facilitate a smooth billing process for internal and external clients. Provide project support to the Billing Manager. ESSENTIAL FUNCTIONS These essential functions are primary job duties that incumbents must be able to perform unassisted or with some reasonable accommodation. Supervisory Responsibilities Supervise billing staff, providing technical assistance and policy guidance in performing routine as well as non-routine tasks. Oversee the daily work of the billing team, ensuring accuracy and timeliness of deliverables, electronic invoice submission, and Account Receivable status updates for the team. Provide periodic reporting regarding the productivity of the group. Assist Billing Manager in establishing and maintaining billing department policies and procedures to enhance efficiency and staff morale. Responsible for resolving employee relations issues and initiating corrective action, if needed, and for conducting the annual performance review of staff. Participate in the hiring process for new billing staff. Maintain 50% workload. Other Responsibilities Responsible for generating, tracking, and reporting of monthly prebills and time entries by firm timekeepers. Perform special projects and research as requested, including past/present balances, unbilled/billed fee statuses, bill revisions, document copies and back up. Answer client inquiries by telephone and email, conferring with lawyers regarding bill content, concerns, and requests when appropriate. Meet with lawyers and legal staff to discuss special billing arrangements and billing system capabilities. Perform other duties, as assigned. Be present at work during regularly scheduled working hours and as needed in the position, consistent with the Firm's attendance expectations. SPECIFIC SKILLS REQUIRED Strong written and oral communication skills. Strong attention to detail, efficient organizational skills, and the ability to multi-task. Ability to effectively train, apply good judgement, and provide direction to employees. Perform well under the pressures of heavy volumes and requests and execute assignments with virtually no direction. Must possess strong supervisory skills, as well as the ability to lead a large group of skilled individuals on a day-to-day basis. Ability to accurately type 40-wpm and use a ten key by touch. Working knowledge of MS Office applications, specifically Excel and Word. EDUCATION AND EXPERIENCE Requires a Bachelor's degree and 5 years of Financial/Accounting experience, or equivalent. Three to five years of successful supervisory experience in Professional services required. Knowledge of electronic billing and Elite 3e strongly preferred. This is a fully remote role. At Perkins Coie, we look for self-motivated individuals dedicated to providing value and superior service and who have a high degree of integrity and enthusiasm for their work. We have created a company culture based on collaboration, devotion to serving our clients, and mutual respect. Perkins Coie is committed to advancing diversity and inclusion both within the firm and throughout our collective communities. Work with one of the 100 Best Companies to Work For and receive great health insurance, tuition reimbursement, and paid sabbaticals. This position is eligible for an annual discretionary bonus, 401(k) plan, medical, dental, and vision insurance, accrued paid time off plan starting at 20 days annually, personal medical and parental leave, up to 10 paid holidays, and family care benefits. More information regarding benefits and programs may be found here . Qualified applicants with arrest or conviction records that reside in Los Angeles, San Diego and San Francisco counties will be considered for employment in accordance with the applicable Fair Chance Ordinance and the California Fair Chance Act. This position may be filled in the following location(s). The listed compensation range reflects the typical pay for this role, though it is rare for new hires to receive an offer at the top of the range. Actual compensation may vary depending on experience, skills, market conditions, and internal equity. Washington state compensation range: $ 95,470.00 to $ 145,100.00 annually
    $51k-59k yearly est. Auto-Apply 5d ago
  • Patient Billing Supervisor

    Oneoncology 3.6company rating

    Remote billing services manager job

    OneOncology is positioning community oncologists to drive the future of cancer care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer. Our team is bringing together leaders to the market place to help drive OneOncology's mission and vision. Why join us? This is an exciting time to join OneOncology. Our values-driven culture reflects our startup enthusiasm supported by industry leaders in oncology, technology, and finance. We are looking for talented and highly-motivated individuals who demonstrate a natural desire to improve and build new processes that support the meaningful work of community oncologists and the patients they serve. : The Patient Billing Supervisor oversees the teams involved with patient balances. This position manages the Pre-Collection team as well as the team taking incoming patient phone calls about their financial experience at UUG practices. Primary Duties & Responsibilities: Management/Supervision Assists Manager with direct oversight of the Pre-Collection and Patient Accounting team members and providers leadership support for the team's performance and development, including performance feedback. Assist with qualified team members onboarding, serving as a catalyst and mentor to motivate productivity, innovation, high employee morale, and commitment to the organization. Assures that all medical collection practices comply with corporate policies, procedures, and relevant regulations and standards, including Federal, State, and insurance regulations. Assist with the oversite of the Pre-Collection process, which involves calling patients to pre-collect the estimated patient responsibility for upcoming procedures and injections. Respond to inquiries/escalations pertaining to patient invoices and/or estimate concerns. Assist with the oversight of the posting of balances in the billing system for the sites to collect at time of service. Assists with monitoring call volumes for the Patient Accounting team and modifies employee schedules as necessary. Coordinates all collection agency efforts to accurately charge and collect for services provided to patients paying for their care. Addresses all patient complaints as necessary and responds to written complaints, reviewing all the facts to ensure any gaps in the process are corrected going forward. Takes incoming calls when the team is short-staffed or call volume is outside the expected service level. Works cross-functionally with all departments to build and drive organizational strategies. Performs oversight of other duties assigned to the Patient Accounting Team and/or Patient Pre-collections team. Strategic Planning Reviews current processes and workflows and makes recommendations for needed changes for more efficient and productive results and ensures proper division of duties for internal control purposes. Works directly with Patient Billing Manager on all workflow processes involved between both teams. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. Qualifications: Bachelor's or Associate's Degree in Business, Accounting, Finance, or Healthcare Management. Equivalent experience may be substituted for education. Minimum of five (5) years collections experience. Minimum of two plus (2+) years of managerial or supervisory experience required. Experience in dealing with Collection Agencies. Knowledge, Competencies & Skills: Proficiency in Medical Practice Management Software (IDX, Misys, Allscripts as examples), Excel (Advanced) and other Microsoft applications. Comprehensive understanding of health care and collection industry laws and regulations. Superior leadership, problem-solving, team building, and decision-making skills. Excellent written, verbal, and interpersonal communication skills. Proficient computer software and database skills. Strong math and analytical skills. Ability to multi-task and work in a fast-paced, high-volume environment. Tech Requirements for the Job: High-speed, reliable internet connection to ensure uninterrupted communication and access to necessary systems and tools. Quiet and private work environment to maintain the confidentiality of patient information and minimize background noise during calls. Proficiency in using remote collaboration tools, such as video conferencing software, instant messaging platforms, and customer relationship management systems. Compliance with all security and privacy policies and protocols, including safeguarding patient information and maintaining HIPAA compliance. Direct Reports: Patient Collections Representatives and Patient Liaisons. Travel: This position doesn't require any travel. Physical Requirements for the Job: Regularly required to sit and stand for extended periods. Involves standing, sitting, walking, bending, stooping, and twisting. Requires full range of body motion, including manual and finger dexterity and eye-hand coordination. Occasionally lifts and carries items weighing up to 25 lbs. Job Type: Full-Time Pay Range: $55,000 - $68,000 annually Actual compensation offered to candidates is based on work experience, education, skill level, and geographic location. Compensation may vary depending on the state or region in which the position is located, in accordance with applicable laws. This position has no close date. Applications will be accepted until an offer has been extended and accepted. Equal Opportunity Employer: Our Practice is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability, veteran status, or sexual orientation. The successful candidate(s) for any UUG position will be subject to a pre-employment background check.
    $55k-68k yearly Auto-Apply 34d ago
  • E-Billing Manager

    Frost Brown Todd LLP 4.8company rating

    Billing services manager job in Columbus, OH

    Job Description FBT Gibbons is seeking an E-Billing Manager to oversee and enhance the firm's e-billing function. The E-Billing Manager is responsible for leading the firm's e-billing operations, with a focus on managing the legal e-billing platform, enforcing billing guidelines, and ensuring accurate, timely invoice processing. This position plays a critical role in supporting billing rate management, system administration, and ongoing process improvements, working in close partnership with the Revenue Director and Billing Manager. The role offers an opportunity to drive operational excellence within a collaborative and fast-paced environment. Key Responsibilities: Manage the day-to-day operations of the e-billing function, including direct oversight of e-billing specialists, coordination of invoice processing, matter management, and compliance monitoring. Oversee the legal e-billing platform, including user permissions, workflow configurations, system updates, and issue resolution. Troubleshoot platform or process issues; collaborate with IT and software vendors and escalate and resolve technical concerns or implement integrations. Ensure timely and accurate invoice submissions; maintain comprehensive billing records in accordance with firm policies and regulatory requirements. Review high-value or complex invoices for compliance with internal billing guidelines and outside counsel terms; escalate exceptions as needed. Collaborate closely with attorneys, legal practice assistants, and the finance team to resolve invoice discrepancies, ensure accurate matter coding, and facilitate prompt payment. Identify and implement opportunities to streamline billing operations, improve compliance, and enhance data quality. Collaborate with the Revenue Director and Billing Manager to support the maintenance and management of attorney and client billing rates. Review and approve write-downs that exceed firm-established thresholds; ensure proper documentation and internal communication. Ensure all billing records are maintained and archived in compliance with the firm's record retention policies. Provide monthly reporting to the Revenue Director regarding WIP and AR issues; produce ad hoc reports at the client, matter, or attorney level upon request by firm leadership. Maintain internal billing documentation, including current billing guidelines, operational procedures, and training materials. Deliver training on e-billing systems, billing procedures, and compliance policies to attorneys, assistants, and finance staff as needed. Support the billing department during month-end close processes and key financial reporting cycles. Partner with the financial systems team to escalate and resolve software-related issues; contribute to system upgrades and enhancements. Serve as a liaison between attorneys and the billing team to foster strong working relationships among partners, legal practice assistants, the Finance Department, and e-billing personnel. Foster a positive and inclusive work culture by motivating employees, promoting teamwork, and maintaining high levels of engagement and job satisfaction. Provide continuous coaching and mentorship to direct reports, offering constructive feedback to support professional growth and skill development. Ensure adherence to firm policies and legal regulations while managing employee conduct and performance. Job Requirements: Bachelor's degree in accounting, finance, business administration, or a related field required. 5+ years of experience in a supervisory or management role. 5+ years of work experience in a legal billing environment; large law firm experience preferred. Proficiency in legal billing or e-billing systems (e.g., BillBlast, Legal Tracker, CounselLink, Aderant). Strong understanding of law firm billing practices, timekeeping protocols, and legal billing compliance. Exceptional attention to detail, strong organizational skills, and the ability to manage multiple projects and priorities under tight deadlines. Strong analytical and problem-solving capabilities, with a proven track record of identifying process improvements and implementing efficient solutions. Demonstrated ability to perform strategic planning and set priorities for revenue-related functions within a fast-paced environment. Excellent verbal and written communication skills, with the ability to collaborate effectively across departments and with external stakeholders. Strong leadership skills with the ability to motivate, guide, and develop direct reports. High level of discretion and integrity when handling sensitive financial and confidential information. Ability to work independently, exercise sound judgment, and adapt to changing demands and time constraints. Demonstrated diplomacy, professionalism, and a strong internal and external client service orientation. Excellent interpersonal skills with the ability to build and maintain effective working relationships with attorneys, staff, and business partners across various channels (in person, phone, and email). FBT Gibbons offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, disability, and 401k/profit sharing retirement package. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. FBT Gibbons is fully committed to equality of opportunity in all aspects of employment. It is the policy of FBT Gibbons to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status. #LI-hybrid
    $36k-45k yearly est. 11d ago
  • Childcare Services Staff

    Tri-Cities Family YMCA 3.2company rating

    Remote billing services manager job

    Part-time Description This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. Provide care and supervision of children in all Childcare Service Areas. OUR CULTURE: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. AREAS OF DIRECT RESPONSIBILITY Childcare Services: Kids' World (Ages 3 months to 10 years) ACE Place (Ages 3 years to 10 years) ESSENTIAL OVERALL FUNCTIONS Effective communication with children, families, and members. Able to handle multiple responsibilities in the childcare setting reliably and effectively. Provide a safe and secure setting for children and provide continuous supervision at all times. Observe and monitor children's play activities. Remain in your area of responsibility at all times. If you have to leave, notify your coworkers and return promptly. Engage with the children and participate in activities with the children. Provide redirection and discipline as necessary. Refrain from punishment. Maintain daily attendance logs, providing drop-off and pick-up times for all children. Develop and maintain communication with families. Complete incident and behavior reports as necessary. Communicate effectively and respectfully with families regarding illness, bathroom, and behavior issues. Transport and supervise children throughout the building to use restroom and YMCA programming. Communicate with Coordinator and Director any concerns, problems, or suggestions regarding children and the program. Be enthusiastic! Maintain and project a positive attitude at all times. Rumors, gossip, and negativity will not be tolerated. Treat children and co-workers with respect. Positively promote the YMCA, its programs, and Childcare Services. Be on time. Obtain own substitute when unable to work scheduled shift. Keep an accurate inventory of supplies and notify coordinator when replacement or repair is necessary. Keep room, toys and equipment clean and organized. Maintain maintenance logs for the play structure in ACE Place. Follow the procedures for opening and closing areas of responsibility. Regularly read and initial the Childcare Services Communication Binder. Attend staff meetings, trainings, and events as scheduled. Dress appropriately: YMCA grey staff shirt, jeans/khakis, knee length shorts, name tag, closed toe shoes with heel closure. Diaper and toilet children as necessary. Sanitize surfaces after all diaper changes. Shall NOT use and will ensure that staff do not use: phones to text, tablets or phones for social media, or any other device while working in the Childcare Services Program. Other duties assigned as deemed necessary by the Childcare Services Coordinator. LEADERSHIP COMPETENCIES: Inclusion Critical Thinking & Decision Making Emotional Maturity BASIC HOURS As scheduled by the Childcare Services Coordinator. Hours vary by season. ENVIRONMENT 76,000 square foot facility with high level of contact with members and community. Various hours that may include early mornings and/or late evenings. Some off site work needed. HEALTH AND SAFETY REQUIREMENTS Employees are advised on OSHA Standards through required signage and administrative updates as compliant with federal law. PHYSICAL DEMANDS Employee can demonstrate sufficient strength, agility, and mobility to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Requirements QUALIFICATIONS 1. Ability to provide a quality experience to children and parents that focuses on the following YMCA values: honesty, respect, responsibility, and caring. 2. Certifications to be completed in the first 30 days of employment: Basic Life Support, First Aid and Bloodborne Pathogens certification. Child Abuse Prevention training. 3. Able to responsibly supervise, nurture, and care for children typically from ages 3 months to 10 years old. 4. Able to welcome children each day, perform crafts and activities, change diapers, and ensure children behave well when in contact with other children.
    $36k-49k yearly est. 60d+ ago
  • Front Office / Guest Service Manager

    Image Hotel Management 3.9company rating

    Billing services manager job in Grove City, OH

    Job DescriptionDo you have the gusto for what it takes to take the hotel to the next level? We are seeking an energetic, detail focused, guest oriented person to become the Guest Operations Supervisor of our hotel. Maintain and promote high levels of service and hospitality at all times; assist our guests efficiently, courteously and professionally, both face-to-face and on the phone. As part of this job, this individual is required to: demonstrate good computer skills; handle cash and charges; stand for long periods of time; work in a high pressure, fast paced environment; be highly organized and detail oriented with excellent verbal and written communication skills ; present a friendly, outgoing, energetic and guest service oriented demeanor, with the ability to resolve guest issues, complaints, and problems in a quick, efficient manner and continuously improve the hotel's ability to anticipate our guests' needs. The position will perform additional tasks to assist the General Manager. This position is part of the leadership team and thus leading by example is mandatory; higher expectations will be held for this individual. All responsibilities of the Front Desk/Guest Service Agent will also apply. Prior Hotel and Leadership experience is a Requirement for this position. This will be a working, hands-on position.Responsibilities Maintain and promote high levels of service and hospitality at all times to Ensure every guest feels welcomed and leaves satisfied. Promote Guest Service; ensure service standards and etiquette are met or exceeded. Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys; Clear departures in computer system. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room and ensure minimal waiting times. Coordinate with Housekeeping and Maintenance to track room status and guest concerns, follow up with guest to ensure problem resolution and guest satisfaction. File guest/hotel paperwork or documentation as per GM direction Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Answer guest inquires regarding the city, events, attractions, restaurants, direction, and information Adhere to front desk checklist and hold other front desk staff accountable to do the same Account balancing & cash handling; Count and secure cash drawer at beginning and end of shift. Run and check daily reports and credit card authorization reports. Notify appropriate officials of any reports of theft, vandalism, assault, threatening guests/visitors, etc. Ensure documentation is received by supervisor. Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Stand, sit, or walk for an extended period of time. Move, lift, cany, push, pull, and place objects weighing up to 10 pounds without assistance. Understand and abide by Image and Choice standards/expectations. Follow policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Other tasks will be assigned as needed by management Required Skills Ensure co-workers understand and abide by Image and Choice policies and procedures, o Address issues in a positive manner (constructively) & see management for support/direction; report to concerns or breach of company policies to the GM.
    $31k-41k yearly est. 5d ago
  • Staff Manager

    Western & Southern Financial Group 4.8company rating

    Billing services manager job in Mount Vernon, OH

    Overview Provide guidance and direction to Financial Representatives and responsible for leading production results, customer acquisition and agent retention. Ensure the \
    $65k-87k yearly est. 1d ago

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