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Box office attendant vs customer service attendant

The differences between box office attendants and customer service attendants can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a box office attendant, becoming a customer service attendant takes usually requires 6-12 months. Additionally, a customer service attendant has an average salary of $30,946, which is higher than the $28,816 average annual salary of a box office attendant.

The top three skills for a box office attendant include POS, STARS and cash handling. The most important skills for a customer service attendant are strong customer service, customer service, and cleanliness.

Box office attendant vs customer service attendant overview

Box Office AttendantCustomer Service Attendant
Yearly salary$28,816$30,946
Hourly rate$13.85$14.88
Growth rate-5%-4%
Number of jobs81,537292,907
Job satisfaction--
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 39%
Average age4740
Years of experience212

Box office attendant vs customer service attendant salary

Box office attendants and customer service attendants have different pay scales, as shown below.

Box Office AttendantCustomer Service Attendant
Average salary$28,816$30,946
Salary rangeBetween $22,000 And $37,000Between $24,000 And $39,000
Highest paying City-Seattle, WA
Highest paying state-Washington
Best paying company-Salesforce
Best paying industry-Technology

Differences between box office attendant and customer service attendant education

There are a few differences between a box office attendant and a customer service attendant in terms of educational background:

Box Office AttendantCustomer Service Attendant
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 39%
Most common majorBusinessBusiness
Most common collegeWestern Carolina University-

Box office attendant vs customer service attendant demographics

Here are the differences between box office attendants' and customer service attendants' demographics:

Box Office AttendantCustomer Service Attendant
Average age4740
Gender ratioMale, 33.5% Female, 66.5%Male, 48.4% Female, 51.6%
Race ratioBlack or African American, 10.0% Unknown, 4.6% Hispanic or Latino, 18.6% Asian, 7.9% White, 57.9% American Indian and Alaska Native, 1.1%Black or African American, 11.1% Unknown, 5.7% Hispanic or Latino, 20.5% Asian, 6.2% White, 55.7% American Indian and Alaska Native, 0.8%
LGBT Percentage6%7%

Differences between box office attendant and customer service attendant duties and responsibilities

Box office attendant example responsibilities.

  • Assist in managing social media accounts on Facebook, YouTube, and Flickr to promote events and productions.
  • Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
  • Learned and become fluent in ticketing program (Provenue, Archtics).
  • Maintain accurate patron database using Tessitura.
  • Create advertisements via Microsoft PowerPoint which promote upcoming concerts.
  • Utilize Tessitura for patron-ticketing purchases, updating constituent information, volunteer usher database and communications.
    • Show more

Customer service attendant example responsibilities.

  • Manage and calculate daily cash deposits and prepare daily payroll ledgers.
  • Assess customer orders for accuracy, cleanliness and organization of customer area.
  • Assist in cashiering and point of sale (POS) system procedures during busy hours.
  • Operate POS system, enter accurate amounts and totals; provide exact change for all transactions.
  • Carry and unload groceries accordingly.
  • Bag groceries and organize inventory displays.
    • Show more

Box office attendant vs customer service attendant skills

Common box office attendant skills
  • POS, 17%
  • STARS, 15%
  • Cash Handling, 15%
  • Ticket Sales, 15%
  • Ticket Orders, 9%
  • Customer Service, 5%
Common customer service attendant skills
  • Strong Customer Service, 57%
  • Customer Service, 16%
  • Cleanliness, 6%
  • Front Desk, 3%
  • Perform Routine Maintenance, 3%
  • CPR, 2%

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Updated January 8, 2025

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