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Business assistant vs office receptionist

The differences between business assistants and office receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a business assistant and an office receptionist. Additionally, a business assistant has an average salary of $42,247, which is higher than the $33,554 average annual salary of an office receptionist.

The top three skills for a business assistant include customer service, patients and data entry. The most important skills for an office receptionist are patients, customer service, and phone calls.

Business assistant vs office receptionist overview

Business AssistantOffice Receptionist
Yearly salary$42,247$33,554
Hourly rate$20.31$16.13
Growth rate-8%-
Number of jobs98,34880,143
Job satisfaction--
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 36%
Average age5042
Years of experience22

What does a business assistant do?

A business assistant is responsible for supporting various office functions, performing administrative and clerical duties to ensure efficient and smooth business operations, and provide high-quality services to the customers and business partners. Business assistants handle data processing procedures, writing business transaction reports, and coordinating with suppliers and third-party vendors for any requests made by the company. They welcome visitors, verify their appointments, and direct them to the appropriate personnel or department for their business concerns. A business assistant also schedules a meeting, assist in accounting and human resources tasks, and support the executives on corporate decisions.

What does an office receptionist do?

An office receptionist, or administrative assistant, performs various administrative tasks for an organization. These tasks may include answering phone calls, providing the public and customers with information, and warmly welcoming, greeting, and directing visitors or guests accordingly. Additionally, an office receptionist is responsible for maintaining security by issuing visitor badges, monitoring logbooks, and following procedures. Administrative assistants are also responsible for preparing and processing travel vouchers and other documents. Some employers prefer someone with a college or bachelor's degree, telephone skills, and excellent communication skills.

Business assistant vs office receptionist salary

Business assistants and office receptionists have different pay scales, as shown below.

Business AssistantOffice Receptionist
Average salary$42,247$33,554
Salary rangeBetween $29,000 And $60,000Between $27,000 And $41,000
Highest paying CityWashington, DCMinneapolis, MN
Highest paying stateOregonAlaska
Best paying companyWhitney Museum of American ArtDairy Farmers of America
Best paying industryProfessionalManufacturing

Differences between business assistant and office receptionist education

There are a few differences between a business assistant and an office receptionist in terms of educational background:

Business AssistantOffice Receptionist
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 36%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityUniversity of Pennsylvania

Business assistant vs office receptionist demographics

Here are the differences between business assistants' and office receptionists' demographics:

Business AssistantOffice Receptionist
Average age5042
Gender ratioMale, 28.1% Female, 71.9%Male, 9.5% Female, 90.5%
Race ratioBlack or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.8% American Indian and Alaska Native, 0.7%Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 22.6% Asian, 6.4% White, 55.1% American Indian and Alaska Native, 0.9%
LGBT Percentage6%6%

Differences between business assistant and office receptionist duties and responsibilities

Business assistant example responsibilities.

  • Utilize Salesforce CRM to research, qualify, and organize potential leads.
  • Manage personnel administration including hiring, benefits, records management, payroll administration and performance reviews.
  • Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Used complex SQL queries for data analysis, create store procedures and Unix scripts.
  • Process accurate orders in a timely manner using POS create system for JASON OE.
  • Contact physician's office to receive code if missing, ICD-9 coding when necessary.
  • Show more

Office receptionist example responsibilities.

  • Verify insurance information and manage medical records while ensuring confidentiality according to HIPAA requirements.
  • Answer phones, make copies, Microsoft, PowerPoint, scheduling, greet and interact with clients, filing and mailing.
  • Complete and audit payroll for accuracy.
  • Process payroll and monthly/quarterly sales tax liabilities.
  • Stock exam rooms, sterilize instruments and occasionally assist physician with patients.
  • Provide high-quality customer-service to patients by treating them respectfully and t with discretion.
  • Show more

Business assistant vs office receptionist skills

Common business assistant skills
  • Customer Service, 18%
  • Patients, 12%
  • Data Entry, 9%
  • Excellent Organizational, 9%
  • PowerPoint, 6%
  • Financial Arrangements, 4%
Common office receptionist skills
  • Patients, 20%
  • Customer Service, 15%
  • Phone Calls, 12%
  • Data Entry, 9%
  • Front Desk, 6%
  • Appointment Scheduling, 5%

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