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Business office assistant vs office support assistant

The differences between business office assistants and office support assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a business office assistant and an office support assistant. Additionally, an office support assistant has an average salary of $33,548, which is higher than the $31,747 average annual salary of a business office assistant.

The top three skills for a business office assistant include patients, customer service and data entry. The most important skills for an office support assistant are customer service, data entry, and office equipment.

Business office assistant vs office support assistant overview

Business Office AssistantOffice Support Assistant
Yearly salary$31,747$33,548
Hourly rate$15.26$16.13
Growth rate-5%-5%
Number of jobs132,916134,113
Job satisfaction--
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 42%
Average age4747
Years of experience22

What does a business office assistant do?

A business office assistant is in charge of performing clerical support tasks to maintain a smooth workflow in offices and business establishments. Their responsibilities typically include answering phone calls and correspondence, preparing and filing documents, greeting visitors, relaying messages to managers or executives, arranging meetings and appointments, and organizing files, disseminating them to other offices when necessary. They may also monitor the inventory of office supplies and process procurement requests. Furthermore, a business office assistant may also participate in developing programs and projects, assisting staff and executives as needed.

What does an office support assistant do?

An office support assistant is in charge of performing clerical support tasks to keep offices running smoothly and efficiently. Their responsibilities typically include answering calls and correspondence, preparing and processing documents, organizing and disseminating files, and coordinating with different departments. There are also instances where they must attend meetings and take down information, greet visitors, and monitor the inventory of office supplies, processing procurement requests when necessary. Furthermore, they may assist the staff when it comes to programs and projects.

Business office assistant vs office support assistant salary

Business office assistants and office support assistants have different pay scales, as shown below.

Business Office AssistantOffice Support Assistant
Average salary$31,747$33,548
Salary rangeBetween $24,000 And $41,000Between $26,000 And $42,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Sierra Pacific Industries
Best paying industry-Transportation

Differences between business office assistant and office support assistant education

There are a few differences between a business office assistant and an office support assistant in terms of educational background:

Business Office AssistantOffice Support Assistant
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 42%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaWestern Carolina University

Business office assistant vs office support assistant demographics

Here are the differences between business office assistants' and office support assistants' demographics:

Business Office AssistantOffice Support Assistant
Average age4747
Gender ratioMale, 15.6% Female, 84.4%Male, 18.1% Female, 81.9%
Race ratioBlack or African American, 10.4% Unknown, 4.7% Hispanic or Latino, 19.7% Asian, 7.7% White, 56.5% American Indian and Alaska Native, 1.1%Black or African American, 9.3% Unknown, 4.8% Hispanic or Latino, 14.6% Asian, 7.8% White, 62.3% American Indian and Alaska Native, 1.1%
LGBT Percentage6%6%

Differences between business office assistant and office support assistant duties and responsibilities

Business office assistant example responsibilities.

  • Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
  • Maintain relationships with both patients and family members by providing superior customer service as dictated by corporate policy.
  • Provide consistently positive customer service to ensure a positive experience for patients while maintaining the highest level of confidentiality.
  • Provide direct administration to all case management technicians and assist department manager and department director in leading outpatient rehabilitation departments.
  • Oversee A/R, A/P, procurement, contracts, pricing and disbursement functions.
  • Reduce A/R aging from an average of 87 days to 63 days in less than 7 months.
  • Show more

Office support assistant example responsibilities.

  • Manage and maintain patients' medical records by utilizing computer applications management database processing system to ensure county compliance.
  • Maintain HIPAA standards and audit secure patient files prior to filing.
  • Make sure all records are store and handle in compliance with HIPAA procedures.
  • Process payroll for administrative and clinical staff.
  • Create PowerPoint presentations for many different project managers.
  • Process payroll correcting entry forms, logging pertinent information into SharePoint spreadsheet for team activity.
  • Show more

Business office assistant vs office support assistant skills

Common business office assistant skills
  • Patients, 22%
  • Customer Service, 15%
  • Data Entry, 8%
  • Payroll Processing, 5%
  • Patient Appointments, 4%
  • Compassion, 4%
Common office support assistant skills
  • Customer Service, 20%
  • Data Entry, 16%
  • Office Equipment, 8%
  • Phone Calls, 6%
  • Office Procedures, 5%
  • PowerPoint, 5%

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