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The differences between call center technicians and student information technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a call center technician and a student information technician. Additionally, a call center technician has an average salary of $34,630, which is higher than the $33,327 average annual salary of a student information technician.
The top three skills for a call center technician include center management, patients and technical support. The most important skills for a student information technician are GPA, data entry, and java.
| Call Center Technician | Student Information Technician | |
| Yearly salary | $34,630 | $33,327 |
| Hourly rate | $16.65 | $16.02 |
| Growth rate | 10% | 10% |
| Number of jobs | 117,083 | 131,007 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 36% | Bachelor's Degree, 62% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A call center technician is someone who handles quality-wise communication, product representation, and customer support for clients. Call center technicians research issues related to call quality and documentation. They plan and assist in the installation of hardware, maintenance agreements, and software to maximize the compatibility, integration, and continuing operations of applications or systems. Also, they provide end-users with technical support and respond through telephone or email requests.
In learning institutions, a student information technician is typically in charge of handling information systems, ensuring data security and accuracy. Their responsibilities include installing and upgrading systems, providing technical support in different areas, managing software and hardware, and devising strategies to keep student information safe and secure. They may also assist employees in troubleshooting, repairs, and coordinating information as needed. Furthermore, as a student information technician, it is essential to monitor the progress of all systems, conduct maintenance checks, and perform corrective measures quickly and efficiently.
Call center technicians and student information technicians have different pay scales, as shown below.
| Call Center Technician | Student Information Technician | |
| Average salary | $34,630 | $33,327 |
| Salary range | Between $22,000 And $52,000 | Between $20,000 And $53,000 |
| Highest paying City | Jacksonville, NC | - |
| Highest paying state | Delaware | - |
| Best paying company | Ciena Healthcare | - |
| Best paying industry | Technology | - |
There are a few differences between a call center technician and a student information technician in terms of educational background:
| Call Center Technician | Student Information Technician | |
| Most common degree | Bachelor's Degree, 36% | Bachelor's Degree, 62% |
| Most common major | Business | Information Technology |
| Most common college | Stanford University | Stanford University |
Here are the differences between call center technicians' and student information technicians' demographics:
| Call Center Technician | Student Information Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 56.5% Female, 43.5% | Male, 65.9% Female, 34.1% |
| Race ratio | Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 10.5% White, 55.9% American Indian and Alaska Native, 0.4% | Black or African American, 11.2% Unknown, 5.3% Hispanic or Latino, 14.5% Asian, 14.5% White, 54.1% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |