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Case administrator vs front desk manager

The differences between case administrators and front desk managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a case administrator and a front desk manager. Additionally, a case administrator has an average salary of $42,504, which is higher than the $40,802 average annual salary of a front desk manager.

The top three skills for a case administrator include life insurance, district court and ADR. The most important skills for a front desk manager are front desk operations, reservations, and customer service.

Case administrator vs front desk manager overview

Case AdministratorFront Desk Manager
Yearly salary$42,504$40,802
Hourly rate$20.43$19.62
Growth rate12%-
Number of jobs72,75954,551
Job satisfaction--
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 47%
Average age4747
Years of experience66

What does a case administrator do?

A case administrator provides independent initiatives and a wide range of technical and administrative assistance in order to accomplish the duties and responsibilities of a state bar court manager and a judge. Your day-to-day duties typically include overseeing case management by assisting with issues on case flow management, responding to inquiries from law enforcement, attorneys, and the general public about completed and pending court cases, and administering audio record proceedings. As the case administrator, you will also assist in developing and implementing new programs and procedures to improve court operations.

What does a front desk manager do?

A front desk manager is an employee employed to manage a hotel's reception area, coordinate all front desk activities, and supervise the support staff. A manager is expected to handle guest complaints and schedule training for front desk staff. Apart from handling hotel guests, a front desk manager must be able to handle cash, accounting procedures, and general administration. A manager should also possess talents such as multitask, manage time as well as proficient in computer skills.

Case administrator vs front desk manager salary

Case administrators and front desk managers have different pay scales, as shown below.

Case AdministratorFront Desk Manager
Average salary$42,504$40,802
Salary rangeBetween $34,000 And $53,000Between $27,000 And $59,000
Highest paying CityBoston, MANew York, NY
Highest paying stateMassachusettsNew York
Best paying companyUNIVERSAL SOFTWARERH
Best paying industryGovernmentHospitality

Differences between case administrator and front desk manager education

There are a few differences between a case administrator and a front desk manager in terms of educational background:

Case AdministratorFront Desk Manager
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 47%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCornell University

Case administrator vs front desk manager demographics

Here are the differences between case administrators' and front desk managers' demographics:

Case AdministratorFront Desk Manager
Average age4747
Gender ratioMale, 27.4% Female, 72.6%Male, 31.4% Female, 68.6%
Race ratioBlack or African American, 10.9% Unknown, 4.7% Hispanic or Latino, 18.5% Asian, 5.2% White, 60.0% American Indian and Alaska Native, 0.6%Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.4% White, 60.1% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between case administrator and front desk manager duties and responsibilities

Case administrator example responsibilities.

  • Coordinate advertising campaigns with corporate Mazda and manage advertising co-op funding.
  • Post a credit memo to accounting segment of ADP and compare to repair order.
  • Handle all correspondence with Honda regarding service bulletins, recalls, and up to date repairs.
  • Define responsibilities for team participants within the inventory logistics process.
  • Review property and logistics operations business practices to eliminate non-value-ad activities.
  • Research missing inventory and make necessary corrections or adjustments to information enter into ERP.
  • Show more

Front desk manager example responsibilities.

  • Manage vendor relationships in support of CRM and sales reporting projects.
  • Serve as a point of escalation for guest problem resolution and manage all VIP special guests and execution of requests.
  • Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
  • Direct a team of three, successfully providing resolution to daily incidents, meeting SLA and KPI objectives.
  • Supervise entire front of the house functions including front desk and concierge personnel, bell staff and PBX associates.
  • Utilize Marriott policies and procedures to train new employees and keep proper records to relay training progress to hotel supervisors.
  • Show more

Case administrator vs front desk manager skills

Common case administrator skills
  • Life Insurance, 13%
  • District Court, 11%
  • ADR, 9%
  • AAA, 8%
  • Arbitration, 8%
  • Management System, 7%
Common front desk manager skills
  • Front Desk Operations, 16%
  • Reservations, 15%
  • Customer Service, 11%
  • Guest Service, 8%
  • Room Availability, 5%
  • Customer Satisfaction, 5%

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