Case administrator vs front office administrator

The differences between case administrators and front office administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a case administrator and a front office administrator. Additionally, a case administrator has an average salary of $42,504, which is higher than the $33,516 average annual salary of a front office administrator.

The top three skills for a case administrator include life insurance, district court and ADR. The most important skills for a front office administrator are patients, front desk, and appointment scheduling.

Case administrator vs front office administrator overview

	Case Administrator	Front Office Administrator
Yearly salary	$42,504	$33,516
Hourly rate	$20.43	$16.11
Growth rate	12%	-5%
Number of jobs	72,759	147,279
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 57%	Bachelor's Degree, 40%
Average age	47	47
Years of experience	6	6

What does a case administrator do?

A case administrator provides independent initiatives and a wide range of technical and administrative assistance in order to accomplish the duties and responsibilities of a state bar court manager and a judge. Your day-to-day duties typically include overseeing case management by assisting with issues on case flow management, responding to inquiries from law enforcement, attorneys, and the general public about completed and pending court cases, and administering audio record proceedings. As the case administrator, you will also assist in developing and implementing new programs and procedures to improve court operations.

What does a front office administrator do?

Front desk administrators work for different industries at the front desk of the front office area. They are responsible mostly for handling calls and transfers these calls to extension/local numbers. They manage booking travel appointments, answering inquiries, doing paperwork, and maintaining a professional image. They greet visitors and attend to visitors' inquiries. In addition, they assist other departments by performing other miscellaneous administrative tasks as required, and they often serve as ushers during client visits. Moreover, this job requires excellent interpersonal skills and good communication skills.

Case administrator vs front office administrator salary

Case administrators and front office administrators have different pay scales, as shown below.

	Case Administrator	Front Office Administrator
Average salary	$42,504	$33,516
Salary range	Between $34,000 And $53,000	Between $27,000 And $40,000
Highest paying City	Boston, MA	Lakewood, WA
Highest paying state	Massachusetts	Washington
Best paying company	UNIVERSAL SOFTWARE	University of California, Berkeley
Best paying industry	Government	Non Profits

Differences between case administrator and front office administrator education

There are a few differences between a case administrator and a front office administrator in terms of educational background:

	Case Administrator	Front Office Administrator
Most common degree	Bachelor's Degree, 57%	Bachelor's Degree, 40%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Case administrator vs front office administrator demographics

Here are the differences between case administrators' and front office administrators' demographics:

	Case Administrator	Front Office Administrator
Average age	47	47
Gender ratio	Male, 27.4% Female, 72.6%	Male, 9.9% Female, 90.1%
Race ratio	Black or African American, 10.9% Unknown, 4.7% Hispanic or Latino, 18.5% Asian, 5.2% White, 60.0% American Indian and Alaska Native, 0.6%	Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.2% White, 60.8% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between case administrator and front office administrator duties and responsibilities

Case administrator example responsibilities.

Coordinate advertising campaigns with corporate Mazda and manage advertising co-op funding.
Post a credit memo to accounting segment of ADP and compare to repair order.
Handle all correspondence with Honda regarding service bulletins, recalls, and up to date repairs.
Define responsibilities for team participants within the inventory logistics process.
Review property and logistics operations business practices to eliminate non-value-ad activities.
Research missing inventory and make necessary corrections or adjustments to information enter into ERP.

Front office administrator example responsibilities.

Manage correspondence and documentation for OSHA compliance and hold some accounts payable responsibilities by coding invoices for processing and payment.
Handle day to day transactions, schedule patients, place patients onto traction tables and administer E-Stem/Ice.
Observe and perform patient's therapies such as, electric muscle stimulation, mechanical traction and acupuncture.
Cross train in veterinary technician duties including vaccines, administering medications, medical treatment for kennel and hospitalize patients.
Follow HIPPA protocol for sterilization of rooms/instruments.
Create a neck comparison using patient's cervical x-ray.

Case administrator vs front office administrator skills

Common case administrator skills

Life Insurance, 13%
District Court, 11%
ADR, 9%
AAA, 8%
Arbitration, 8%
Management System, 7%

Common front office administrator skills

Patients, 21%
Front Desk, 6%
Appointment Scheduling, 6%
Phone Calls, 6%
Excellent Interpersonal, 6%
Data Entry, 5%

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Case Administrator
Case Administrator vs Front Office Administrator

Updated January 8, 2025

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