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Case administrator vs front office manager

The differences between case administrators and front office managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a case administrator and a front office manager. Additionally, a front office manager has an average salary of $52,141, which is higher than the $42,504 average annual salary of a case administrator.

The top three skills for a case administrator include life insurance, district court and ADR. The most important skills for a front office manager are customer service, reservations, and guest service.

Case administrator vs front office manager overview

Case AdministratorFront Office Manager
Yearly salary$42,504$52,141
Hourly rate$20.43$25.07
Growth rate12%18%
Number of jobs72,75980,983
Job satisfaction--
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 48%
Average age4747
Years of experience66

What does a case administrator do?

A case administrator provides independent initiatives and a wide range of technical and administrative assistance in order to accomplish the duties and responsibilities of a state bar court manager and a judge. Your day-to-day duties typically include overseeing case management by assisting with issues on case flow management, responding to inquiries from law enforcement, attorneys, and the general public about completed and pending court cases, and administering audio record proceedings. As the case administrator, you will also assist in developing and implementing new programs and procedures to improve court operations.

What does a front office manager do?

Front office managers act as the senior person in an office setting and are responsible for keeping a professional work environment, administrative support, and staff supervision. They have varied tasks and duties, including managing accounting functions, approving office equipment and supplies, and allocating work assignments. They often use several skills to accomplish their responsibilities, including in-depth knowledge of the organization, a better understanding of the company's offerings and products, and awareness of other employees' different roles.

Case administrator vs front office manager salary

Case administrators and front office managers have different pay scales, as shown below.

Case AdministratorFront Office Manager
Average salary$42,504$52,141
Salary rangeBetween $34,000 And $53,000Between $38,000 And $70,000
Highest paying CityBoston, MAWashington, DC
Highest paying stateMassachusettsNew York
Best paying companyUNIVERSAL SOFTWARENomura Securities
Best paying industryGovernmentHospitality

Differences between case administrator and front office manager education

There are a few differences between a case administrator and a front office manager in terms of educational background:

Case AdministratorFront Office Manager
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 48%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCornell University

Case administrator vs front office manager demographics

Here are the differences between case administrators' and front office managers' demographics:

Case AdministratorFront Office Manager
Average age4747
Gender ratioMale, 27.4% Female, 72.6%Male, 32.2% Female, 67.8%
Race ratioBlack or African American, 10.9% Unknown, 4.7% Hispanic or Latino, 18.5% Asian, 5.2% White, 60.0% American Indian and Alaska Native, 0.6%Black or African American, 10.2% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.4% White, 59.9% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between case administrator and front office manager duties and responsibilities

Case administrator example responsibilities.

  • Coordinate advertising campaigns with corporate Mazda and manage advertising co-op funding.
  • Post a credit memo to accounting segment of ADP and compare to repair order.
  • Handle all correspondence with Honda regarding service bulletins, recalls, and up to date repairs.
  • Define responsibilities for team participants within the inventory logistics process.
  • Review property and logistics operations business practices to eliminate non-value-ad activities.
  • Research missing inventory and make necessary corrections or adjustments to information enter into ERP.
  • Show more

Front office manager example responsibilities.

  • Serve as managing department head of the newly create small meetings group focusing on short-term incremental business across all Marriott brands.
  • Process monthly and quarterly taxes * deliver payroll weekly * manage accounts payable/receivable * schedule appointments * direct phone calls
  • Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
  • Direct all guest service associates, reception managers, agents and PBX with full fiscal responsibilities, including budgeting and forecasting.
  • Ensure that VIP reservations are appropriately block through close monitoring and proper organization.
  • Lead trainer for new PMS roll-out, including downtime and upgrade management.
  • Show more

Case administrator vs front office manager skills

Common case administrator skills
  • Life Insurance, 13%
  • District Court, 11%
  • ADR, 9%
  • AAA, 8%
  • Arbitration, 8%
  • Management System, 7%
Common front office manager skills
  • Customer Service, 13%
  • Reservations, 11%
  • Guest Service, 10%
  • Payroll, 6%
  • Patients, 6%
  • Night Audit, 5%

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