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The differences between case administrators and service supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a case administrator and a service supervisor. Additionally, a service supervisor has an average salary of $52,539, which is higher than the $42,504 average annual salary of a case administrator.
The top three skills for a case administrator include life insurance, district court and ADR. The most important skills for a service supervisor are patients, cleanliness, and safety procedures.
| Case Administrator | Service Supervisor | |
| Yearly salary | $42,504 | $52,539 |
| Hourly rate | $20.43 | $25.26 |
| Growth rate | 12% | 6% |
| Number of jobs | 72,759 | 77,954 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 53% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
A case administrator provides independent initiatives and a wide range of technical and administrative assistance in order to accomplish the duties and responsibilities of a state bar court manager and a judge. Your day-to-day duties typically include overseeing case management by assisting with issues on case flow management, responding to inquiries from law enforcement, attorneys, and the general public about completed and pending court cases, and administering audio record proceedings. As the case administrator, you will also assist in developing and implementing new programs and procedures to improve court operations.
A customer service supervisor's role is to oversee a team of customer service workers, ensuring their efficiency when it comes to engaging and assisting clients, all in the joint effort to boost sales and improve the client base. Aside from leading and supervising colleagues, a customer service supervisor must prepare progress reports about the team's workflow, set goals, devise strategies, verify all return refund operations, and coordinate with other managers and supervisors outside the unit. Furthermore, they must also handle calls and other forms of correspondence, building rapport while lending a helping hand.
Case administrators and service supervisors have different pay scales, as shown below.
| Case Administrator | Service Supervisor | |
| Average salary | $42,504 | $52,539 |
| Salary range | Between $34,000 And $53,000 | Between $34,000 And $80,000 |
| Highest paying City | Boston, MA | New York, NY |
| Highest paying state | Massachusetts | New York |
| Best paying company | UNIVERSAL SOFTWARE | Apple |
| Best paying industry | Government | - |
There are a few differences between a case administrator and a service supervisor in terms of educational background:
| Case Administrator | Service Supervisor | |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 53% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between case administrators' and service supervisors' demographics:
| Case Administrator | Service Supervisor | |
| Average age | 47 | 47 |
| Gender ratio | Male, 27.4% Female, 72.6% | Male, 54.1% Female, 45.9% |
| Race ratio | Black or African American, 10.9% Unknown, 4.7% Hispanic or Latino, 18.5% Asian, 5.2% White, 60.0% American Indian and Alaska Native, 0.6% | Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.5% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |