Central scheduler vs appointment scheduler

The differences between central schedulers and appointment schedulers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a central scheduler and an appointment scheduler. Additionally, an appointment scheduler has an average salary of $34,414, which is higher than the $32,993 average annual salary of a central scheduler.

The top three skills for a central scheduler include patients, customer service and medical terminology. The most important skills for an appointment scheduler are patients, phone calls, and scheduling patient appointments.

Central scheduler vs appointment scheduler overview

	Central Scheduler	Appointment Scheduler
Yearly salary	$32,993	$34,414
Hourly rate	$15.86	$16.55
Growth rate	-8%	-8%
Number of jobs	55,861	17,639
Job satisfaction	-	-
Most common degree	Associate Degree, 29%	High School Diploma, 31%
Average age	49	49
Years of experience	2	2

What does a central scheduler do?

Central schedulers are professionals who are responsible for setting up all the appointments from various departments in a medical facility. These schedulers are required to receive incoming medical records of patients while contacting their families to schedule clinic appointments. They must contact the offices of physicians and various hospital personnel so that they can coordinate patient care with multiple health facilities and providers. Central schedulers must also facilitate phone calls from patients to schedule medical procedures.

What does an appointment scheduler do?

An appointment scheduler works in the health care field in a medical office. Appointment schedulers contact patients with regards to their upcoming appointments. They direct calls to the appropriate staff members, pull medical records, and perform general clerical works. Their job involves educating patients or clients on health products and services. They also resolve the complaints and inquiries of the patients as well as other administrative duties.

Central scheduler vs appointment scheduler salary

Central schedulers and appointment schedulers have different pay scales, as shown below.

	Central Scheduler	Appointment Scheduler
Average salary	$32,993	$34,414
Salary range	Between $27,000 And $40,000	Between $27,000 And $42,000
Highest paying City	-	Boston, MA
Highest paying state	-	Massachusetts
Best paying company	-	UC Santa Barbara
Best paying industry	-	Internet

Differences between central scheduler and appointment scheduler education

There are a few differences between a central scheduler and an appointment scheduler in terms of educational background:

	Central Scheduler	Appointment Scheduler
Most common degree	Associate Degree, 29%	High School Diploma, 31%
Most common major	Business	Business
Most common college	-	-

Central scheduler vs appointment scheduler demographics

Here are the differences between central schedulers' and appointment schedulers' demographics:

	Central Scheduler	Appointment Scheduler
Average age	49	49
Gender ratio	Male, 8.9% Female, 91.1%	Male, 12.4% Female, 87.6%
Race ratio	Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%	Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage	9%	9%

Differences between central scheduler and appointment scheduler duties and responsibilities

Central scheduler example responsibilities.

Manage patient pre-op responsibilities, and generate all necessary paperwork.
Bill HMO's and commercial insurances.
Adjust medical providers' schedule templates within EMR software.
Check for correct CPt and ICD-10 matches to ensure correct billing.
Train new hires and cross-train current employees in two EMR software programs.
Check all physicians orders for correct CPT, ICD-10 codes, and prior authorizations.

Appointment scheduler example responsibilities.

Manage patient pre-op responsibilities, and generate all necessary paperwork.
Utilize the appropriate screening tools to accurately schedule internally refer patients for MRI appointments.
Obtain and enter complete registration demographic and insurance verification information (primary and secondary) into EMR system.
Implement a new TCMS and EHR database for the doctor's internal use.
Organize & archive electronic documents; scan and link charts and documents into the EHR
Used knowledge of key medical terms to determine patient's symptoms and refer to triage nurse when applicable.

Central scheduler vs appointment scheduler skills

Common central scheduler skills

Patients, 25%
Customer Service, 11%
Medical Terminology, 10%
Phone Calls, 4%
Patient Demographics, 4%
Patient Care, 3%

Common appointment scheduler skills

Patients, 33%
Phone Calls, 10%
Scheduling Patient Appointments, 8%
Customer Service, 5%
Outbound Calls, 4%
Medical Terminology, 4%

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Office and Administrative Industry
Central Scheduler
Central Scheduler vs Appointment Scheduler

Updated January 8, 2025

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