Central scheduler vs medical scheduler

The differences between central schedulers and medical schedulers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a central scheduler and a medical scheduler. Additionally, a central scheduler has an average salary of $32,993, which is higher than the $32,201 average annual salary of a medical scheduler.

The top three skills for a central scheduler include patients, customer service and medical terminology. The most important skills for a medical scheduler are patients, customer service, and medical terminology.

Central scheduler vs medical scheduler overview

	Central Scheduler	Medical Scheduler
Yearly salary	$32,993	$32,201
Hourly rate	$15.86	$15.48
Growth rate	-8%	-8%
Number of jobs	55,861	67,831
Job satisfaction	-	-
Most common degree	Associate Degree, 29%	Associate Degree, 30%
Average age	49	49
Years of experience	2	2

What does a central scheduler do?

Central schedulers are professionals who are responsible for setting up all the appointments from various departments in a medical facility. These schedulers are required to receive incoming medical records of patients while contacting their families to schedule clinic appointments. They must contact the offices of physicians and various hospital personnel so that they can coordinate patient care with multiple health facilities and providers. Central schedulers must also facilitate phone calls from patients to schedule medical procedures.

What does a medical scheduler do?

A medical scheduler typically works with patients to coordinate appointment dates and times with health care professionals. Medical schedulers often work in hospitals, outpatient care centers, and other medical practices. They perform other duties aside from managing patients' schedules that includes providing patients the information they need about the hospital and its policies, providing patient support, and handling and managing questions from patients. Medical schedulers also act as a link between patients, clinical staff, and referral sources.

Central scheduler vs medical scheduler salary

Central schedulers and medical schedulers have different pay scales, as shown below.

	Central Scheduler	Medical Scheduler
Average salary	$32,993	$32,201
Salary range	Between $27,000 And $40,000	Between $26,000 And $38,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Washington
Best paying company	-	Beacon Hill Staffing Group
Best paying industry	-	Health Care

Differences between central scheduler and medical scheduler education

There are a few differences between a central scheduler and a medical scheduler in terms of educational background:

	Central Scheduler	Medical Scheduler
Most common degree	Associate Degree, 29%	Associate Degree, 30%
Most common major	Business	Health Care Administration
Most common college	-	-

Central scheduler vs medical scheduler demographics

Here are the differences between central schedulers' and medical schedulers' demographics:

	Central Scheduler	Medical Scheduler
Average age	49	49
Gender ratio	Male, 8.9% Female, 91.1%	Male, 8.0% Female, 92.0%
Race ratio	Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%	Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage	9%	9%

Differences between central scheduler and medical scheduler duties and responsibilities

Central scheduler example responsibilities.

Manage patient pre-op responsibilities, and generate all necessary paperwork.
Bill HMO's and commercial insurances.
Adjust medical providers' schedule templates within EMR software.
Check for correct CPt and ICD-10 matches to ensure correct billing.
Train new hires and cross-train current employees in two EMR software programs.
Check all physicians orders for correct CPT, ICD-10 codes, and prior authorizations.

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Medical scheduler example responsibilities.

Manage patient pre-op responsibilities, and generate all necessary paperwork.
Schedule patients for any testing that is necessary including MRI's, EMG's and Doppler's.
Transcribe physician orders including schedule labs, testing and screening/specimens and occasionally transport patients to various location of the hospital.
Prepare class for transition techniques to transition from ICD-9 to ICD-10.
Perform basic medical assistant duties such as triage, vitals, administer IM injections.
Answer multiple phone lines simultaneously, schedule patient appointments, and interact with physicians and triage patient calls.

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Central scheduler vs medical scheduler skills

Common central scheduler skills

Patients, 25%
Customer Service, 11%
Medical Terminology, 10%
Phone Calls, 4%
Patient Demographics, 4%
Patient Care, 3%

Common medical scheduler skills

Patients, 29%
Customer Service, 15%
Medical Terminology, 6%
EMR, 5%
Data Entry, 3%
Insurance Verification, 3%

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Updated January 8, 2025

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