Chief operating officer jobs in Jacksonville, NC - 53 jobs
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Director of Revenue Cycle Management
Atlantic Medical Management 4.2
Chief operating officer job in Jacksonville, NC
Atlantic Medical Management (AMM) is looking for an experienced Director of Revenue Cycle Management to join our organization. AMM is a corporate medical management firm that is dedicated to improving patient care. Home base for this position is in Cary, NC but requires travel throughout Eastern North Carolina. The Director of Revenue Cycle is responsible for day-to-day revenue cycle operations and the planning, development, and implementation of policies, objectives, and initiatives.
Responsibilities include:
Provides management supervision and operational direction for assigned Revenue Cycle Management departments.
Designs and oversees an industry-leading patient access and financial services operational model that ensures high physician and customer satisfaction, organizational efficiency, and strong financial performance while assuring accurate and complete data collection, streamlined financial clearance functions prior to service and sound cash collection processes.
Communicates performance expectations of Patients First and supports corporate goals for revenue cycle management. Promoting revenue cycle and being a champion of change, to set and achieve shared outcomes. Facilitate a collaborative team that provides customer-friendly services to patients, payers, and vendors.
Ensures compliance with all federal, state, and local regulations governing rendered patient services and reimbursement.
Will report and assist the CFO to implement strategic growth plans. Working with the finance team to ensure revenue is consistent with GAAP.
Design and administer all revenue cycle policies and procedures.
Spearhead contract negotiations with payor sources (i.e. federal health care programs and Third-Party)
Develop and lead new models of care using technology to meet consumer expectations.
Responsible for billing charge master, revenue integrity, insurance follow-up, denials management, payment variance, and collections.
Participates with leadership in developing budget, salary administration, equipment purchases and establishment of annual goals and objectives.
Ensures confidentiality is maintained by entire team regarding patient/client information in accordance with HIPAA, professional and departmental standards.
Promotes and practices AMM mission and values and follows its policies and procedures
Knowledge, Skills and Abilities
Knowledge of organizational management, preferably in a health care setting.
Ability to plan, develop, implement, and evaluate policies and procedure through a management team.
Ability to formulate decision and communicate them in an authoritative and clear manner.
Ability to foster cooperative and effective working relationships with the management team, Board of Directors, business/community associates and other health care facilities and organizations.
Ability to work well as part of a professional team.
Demonstrated ability to communicate with patients and staff professionally and tactfully.
Professional and business-like in appearance and demeanor.
Requirements and Qualification:
A Minimum Bachelor's Degree in Business Administration and/or Accounting.
At least Five years' experience working in areas of Healthcare revenue cycle management.
Medical Billing Certification (preferred)
Knowledge of Third-Party clinical billing, contractual and compliance regulations, along with a demonstrated understanding of automated processes, electronic data interchange and associated operational processes is preferred.
Advanced knowledge of NC Medicaid managed care reform and regulations.
Understanding of Advanced Medical Home Care Management requirements and functions
Strong communication and presentation skills, training/meeting facilitation skills essential.
Solid relationship building and interpersonal skills
Excellent writing, research and analytical skills
Excellent coordination skills, including multitasking and setting priorities on work
assignments
High degree of independence, flexibility, initiative and commitment
Ability to deal effectively with a variety of people
Benefits:
401(k)
Health, Dental and Vision insurance
Employee assistance program
AFLAC
Paid time off
$197k-309k yearly est. 60d+ ago
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Senior Vice President, Federal Government Relations
Maximus 4.3
Chief operating officer job in Wilmington, NC
Description & Requirements The Senior Vice President of Federal Government Relations will serve as a key strategic advisor and operational leader, responsible for sharing intel, insights and coordinating influence campaigns in shaping and executing the company's federal engagement strategy. This role will lead efforts influencing key stakeholders and decision makers addressing federal legislative, regulatory, and administrative developments impacting the company's business, with a particular focus on public assistance programs, federal contracting, and performance-based policy implementation. Civil and defense related Federal and state government awareness required.
This position requires a seasoned government relations executive with deep knowledge of federal appropriations, agency operations, and political dynamics that drive funding, policy, and accountability across projects.
Key Responsibilities
Federal Strategy & Engagement
- Develop and execute a comprehensive federal government relations strategy aligned with corporate priorities.
- Build and maintain relationships with key federal stakeholders, including congressional members and staff, agency officials, and policy influencers/stakeholders.
- Monitor and interpret legislative and regulatory developments, including appropriations, rescissions, and continuing resolutions.
Policy Implementation & Advocacy
- Lead internal coordination on federal rule changes
- Provide strategic guidance on performance-based contracting and flexibility-to-contract models.
- Represent Maximus in federal forums and coalitions, ensuring a consistent and compliant voice.
- Ensure compliance with all federal lobbying disclosure and compliance requirements, including timely reporting, documentation, and adherence to ethical standards as mandated by law and company policy.
Cross-Functional Leadership
- Partner with Legal, Compliance, Operations, Business Development and other Maximus shared services to assess and mitigate federal policy risks.
- Support state-level engagement strategies in coordination with federal priorities.
- Help lead internal "message factory" efforts to generate actionable ideas of influence for government clients, leaders and stakeholders.
- Political Action Committee (PAC) Management & Operations
- Actively involved in overseeing the management and operations of the company's Political Action Committee (PAC), closing working to ensure compliance with all federal regulations and reporting requirements.
- Help develop and implement strategies in growing PAC participation, engaging eligible employees, and aligning PAC activities with the company's government relations objectives.
- Crisis & Change Management
- Advise leadership on political risks such as but not limited to shutdown scenarios, funding disruptions, and other policy decisions impacting business, including attacks from third-party organizations and competitors.
- Ensure the company remains politically aware but non-partisan, maintaining neutrality while influencing policy through operational excellence.
Minimum Requirements
- 15+ years of experience in federal government relations, public policy, or legislative affairs.
- Proven track record of navigating complex federal and political environments, including appropriations, OMB processes, and agency rulemaking.
- Exceptional communication, negotiation, and strategic planning skills.
- Experience working with or within federal agencies, Congress, or large government contractors.
- Ability to lead cross-functional teams and influence at the executive level.
Preferred Qualifications
- Prior experience in performance-based contracting or public assistance program implementation.
- Familiarity with federal procurement frameworks and compliance standards.
- TS/SCI clearance or eligibility preferred.
#HotJobs0106LI #HotJobs0106FB #HotJobs0106X #HotJobs0106TH #TrendingJobs #c0rejobs
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
272,340.00
Maximum Salary
$
368,460.00
$114k-181k yearly est. Easy Apply 2d ago
Director AOS and Performance Management
A and G, Inc. 4.7
Chief operating officer job in Kinston, NC
Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at ********************
Notice: Know Your Rights: Workplace Discrimination is Illegal
Notice: Pay Transparency Nondiscrimination (English)
Aviso: Transparencia en el Pago No Discriminación (Spanish)
:
This role is contingent upon obtaining all necessary regulatory approvals and the successful closing of a transaction which will result in establishing a new Airbus Affiliate in Kinston, NC (the “Kinston Affiliate”). The Director Airbus Operating System and Performance Management would be an employee of the Kinston Affiliate.
Airbus Americas, Inc is looking for a Director AOS and Performance Management to join our Digital Operations team based in Kinston, NC.
AOS (Airbus Operating System) is the standardized way of working to continuously improve our business performance, based on lean principles. It provides the best ways of working for the different multi-functional teams at all levels and across the organization. Continuously improving our performance is our main driver. Leading our teams under the same goals, increasing their autonomy and making them grow is the only way to succeed. AOS secures the alignment between the objectives and the day to day activities of the teams at every level of the organization.
How We Care for You:
Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)
Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program.
Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.
Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.
Your Challenges:
Team Management and strategy: 70%
Leading a team of high skilled and qualified AOS Senior Experts at the site
Team Management including People Development, Coaching and Mentoring
Owns the Site performance governance process and ensures proper drumbeat of agreed Key Performance Indicators in line with site objectives and strategy and thorough follow-up and tracking of continuous improvement plans and alerts SLT members and functional leaders when action plans are not diligently delivered.
Set up and drive governance and steering at executive levels (with Senior Leadership Teams), securing an AOS deployment roadmap (architecture, ensure roadmap content) and a consolidated AOS strategy to support the new industrial set up of the line, industrialization, secure ramp up and future rates.
Define overall AOS architecture for new production line from project phase to entry into service, ensuring consistency of AOS across Airbus and new production line, defining the blue sky/future of AOS and operational roadmap (3-5 year vision)
Respond to any question in regards to AOS (philosophy, strategy, tactics, and technique), understand and promote AOS + MES benefits
Improve business efficiency and results achievement by advising plant stakeholders at senior manager level on business priorities and how to make the most of the standards, methods and associated behaviors, the jobholder will identify which AOS standards best match the new production line to achieve the benchmark and best in class manufacturing area.
Facilitate workshops on dedicated topics in complex situations or for training purposes (vision, Hoshin Kanri, macro VSM, kaizen, etc.)
Run and facilitate specific site General Manager Gembas and shop floor exercises coaching and influencing executive management.
Pilot the AOS standards first implementation in the new FAL following the AOS deployment strategy with a "we do, you do" logic.
Under the lead of the Site General Manager, the Head of AOS and Performance management owns the Site performance governance process and ensures proper drumbeat of agreed Key Performance Indicators in line with site objectives and strategy and thorough follow-up and tracking of continuous improvement plans and alerts SLT members and functional leaders when action plans are not diligently delivered.
Development, Industrial Assessment and Diagnosis: 10%
Support development of AOS standards to answer the business issues & priorities. As per AOS/Lean brick 6 phase methodology: Stake, Standard way of working, Pilot, Learning solution, Deployment plan and Assessment
Assess standard implementation is at the right level through the implementation checklist
Lead assessments of industrial maturity integrating operations performance & AOS standard adherence
Lead industrial task forces: diagnosis, solution definition and implementation, results achievement
Advise managers on how to improve performance by running specific AOS diagnosis (Macro-VSM, shop-floor observations, etc.)
Coaching, Influencing and Training: 20%
Lead Training strategy on AOS for employees at all levels (Executive and Senior Management Team, Management Teams)
Design and provide on-the-job coaching of the AOS deployment architecture strategy with operational and local teams
Design strategies for coaching, mentoring & training in regards to change management, Lean and AOS standards/tools
Provide knowledge transfer in dedicated manufacturing areas/populations to local plant/FAL teams
Growing the knowledge and autonomy of business managers by supporting the implementation of AOS/Lean standards & continuous improvement solutions in manufacturing areas.
Facilitate / co-lead / support training development and deployment
Promoting the use of internal good practices and external benchmarking by acting transversally with the extended manufacturing communities
Your Boarding Pass:
Bachelor degree in Manufacturing or Industrial Engineering or Business preferred
10-15 years experience in Lean/continuous improvement operations demonstrating tangible & sustainable results or equivalent
Solid knowledge and understanding of industrialization principles, manufacturing processes and production management.
Experienced in project management, including multi-functional teams and financial aspects
Able to demonstrate operational experience in the implementation and optimization of industrial systems (conception phase, implementation, management of production processes)
Good communication skills, active listening and a proactive approach to problem solving & decision making
Proven coaching / training competencies, Leadership, Assertiveness to influence and challenge the status quo
Fluency in local language mandatory / English negotiation level
10% Domestic and International
Licensure/Certifications:
Lean six sigma, Master Black Belt or equivalent preferred
Knowledge, Skills, Demonstrated Capabilities:
Ability and experience to train managers, technicians and operators
Deep knowledge and experience of Operational excellence, continuous improvement AOS lean manufacturing and management / problem solving
Good knowledge and experience in industrial engineering, quality tools, problem solving, logistics engineering and process optimization (APICS basic level, lean/Six Sigma Black Belt, Kepner Tregoe or equivalent)
Experience in leading lean manufacturing workshops such as kaizen, VSM, SMED, 5S, etc. -
Experience in operations management within a best-in-class lean environment
Coaching skills and experience with communication competences
Ability to inspire and give meaning
Aeronautical manufacturing basics
Capability to design strategies for change management, coaching, mentoring and training
Eligibility:
Eligible for employment in the US
Direct Reports: Yes
Physical Requirements:
Able to enter and read material on computer screens. Able to identify individuals to initiate greetings, the giving of directions and other business interactions
Able to engage in conversation in office settings Able to hear safety alerts and warning signals.
Able to engage in conversations in person and via electronic means and deliver information to groups of varying size.
Equipment Operation Able to operate a wide range of personal and office electronic equipment.
Carrying: able to occasionally carry up to 30lbs/14kg which engaging in training, addressing production issues or as part of continuous improvement projects.
Lifting: able to occasionally lift up to 30lbs/14kg.
Pushing/Pulling: able to push/pull items in office areas.
Sitting: able to sit for extended periods of time at computer and in meetings.
Squatting/Kneeling: able to occasionally squat or kneel to retrieve or replace items shelved on bottom shelves.
Standing: able to stand for extended periods of time.
Travel: able to travel overseas and domestically sometimes for extended periods of time. Working outside hangers in changing locations.
Walking: able to walk through office and production areas, around flight line and airstrips and sometimes on uneven indoor and/or outdoor surfaces.
Equal Opportunity: Airbus is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Airbus is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
As a leader in our field, Airbus provides relocation assistance for qualified positions and a comprehensive compensation and benefits package.
As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered.
Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice.
#SP_TRA
Take your career to a new level and apply online now!
A full job description will be provided to candidates who progress to the interview stage or any candidate upon request.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
Company:
Airbus Americas, Inc.
Employment Type:
US - Direct Hire
Experience Level:
Professional
Remote Type:
On-site
Job Family:
Improvement & Performance Management
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Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.
By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to ****************.
$120k-218k yearly est. Auto-Apply 5d ago
YWCA Lower Cape Fear, President & CEO
Mossand Ross
Chief operating officer job in Wilmington, NC
The Opportunity
YWCA Lower Cape Fear seeks a President & CEO to lead a team of dedicated professionals and volunteers committed to sustaining its mission of empowering women and eliminating racism, so that all women and their families can achieve their full potential in a world without discrimination. The new President & CEO will build on a solid foundation, strong reputation, and established community partnerships, and bring leadership skills, a commitment to the mission, and daily determination to deepen and expand community-wide impact.
The Organization
Serving Brunswick, Columbus, New Hanover, and Pender counties, YWCA Lower Cape Fear has been a vital force in the community for over 111 years, championing the rights of women and girls and paving the way for their empowerment through advocacy, education, and support. The YWCA is proud to be the oldest and largest women's movement and strives to create a future where every woman and girl can lead with confidence.
Advocacy and racial justice are at the heart of the organization's mission. YWCA Lower Cape Fear is dedicated to confronting inequities and driving systemic change by amplifying community voices through events, summits, and classes on topics such as voter education, self-defense, entrepreneurship, and women's health. A talented and dedicated staff of 70 full- and part-time employees foster belonging and empowerment through several signature programs and offerings.
YWCA's Early Parenthood Program (EPP) aims to help pregnant and parenting teens stay in school and graduate, access higher education and vocational training, develop the skills and knowledge needed to become strong parents, and delay another teen pregnancy.
H.E.R Path-which stands for Hope, Empowerment, and Resilience-is a program created to walk alongside women through every season of life. It is a healing space for growth, transformation, and connection that exists to address urgent challenges, break down systemic barriers, and foster supportive environments where women of all ages can find encouragement and opportunity.
The Grandparents Support Network (GSN) is a program pioneered by YWCA Lower Cape Fear, dedicated to providing essential support and resources for grandparents who have assumed the role of primary caretakers for their grandchildren. Recognizing the unique challenges these caregivers face, the program aims to create a nurturing community where grandparents can find assistance, guidance, camaraderie, and respite.
In 2024, YWCA Lower Cape Fear officially launched the re-branded Bright Futures Childcare Center, expanding its existing Childcare Department to include wrap-around services such as speech therapy, feeding therapy, occupational therapy, behavioral therapy, and tutoring. The Bright Futures Childcare Center provides essential and low-cost daycare, after-school care, and summer camps for children, and more than 50% of families served receive subsidized childcare support.
The YWCA Aquatics Center is a beloved community resource and gathering place with over 30,000 visits per year. In addition to reserving swim time, members (and non-members) can enjoy swim lessons, camps, swim teams, pool parties, lifeguard training, and more. YWCA Lower Cape Fear is currently in the quiet phase of the
Courage and Commitment
campaign, a $9.8 million effort to make improvements to the aquatics center and surrounding facilities, with $6 million secured to date.
For more information, visit **************************
The Position
YWCA Lower Cape Fear is seeking an experienced leader with a broad set of executive-level skills to build on a strong organizational foundation. The President & CEO will work in partnership with the Board of Directors and the management team to ensure that programs and services developed are sustainable and aligned with the mission, vision, and current strategic plan.
The President & CEO will report directly to the Board of Directors and manage a nine-person senior leadership team. YWCA Lower Cape Fear has nurtured and enjoys a superior reputation in the community, and the President & CEO plays a critical role in fostering relationships with partner agencies, volunteers, members, donors, and community leaders.
The ideal President & CEO will bring and effectively deploy a high level of political acumen and fund development savvy to build, strengthen, and regularly steward relationships with elected and appointed government officials, policy makers, industry leaders, community leaders and representatives, nonprofit executives, and funders, as well as philanthropic leaders. The President & CEO will serve as the spokesperson and primary fundraiser for YWCA Lower Cape Fear. They will be articulate, authentic, highly communicative, and transparent in external relations. They will be skilled and adept at visibility-raising and brand-building and will be viewed as a thought leader in the field.
The President & CEO will work in partnership with the Board and CFO on the operational and fiscal management of YWCA Lower Cape Fear's $2.5 million budget, bringing an executive leadership lens to the financial operations to ensure sustainability, appropriate and accurate risk identification and management, as well as sound policies and procedures.
Importantly, the President & CEO will lead the organization with a lens of Diversity, Equity, and Inclusion. They will model confident and competent team-building with staff and Board. They will support staff by recognizing and celebrating their efforts and understanding the importance of self-care and balance when working in service of communities highly impacted by trauma, violence, racism, and sexism.
The Location
Located in Wilmington, NC, one of the South's most vibrant coastal cities, YWCA Lower Cape Fear benefits from the cultural richness of its surroundings. Wilmington is considered one of the most beautiful cities in the South and prides itself on providing exceptional quality of life services for its citizens. In 2014, Wilmington was honored with the title of "Best Riverfront City in America" by USA Today's 10 Best readers' poll. Wilmington is home to a state port, an international airport, and a regional teaching hospital (Novant/New Hanover Regional Medical Center). It is also home to the University of North Carolina Wilmington and Cape Fear Community College. As North Carolina's most accessible coastal destination, the area's location, natural beauty, culture, and history all charm visitors and residents.
Core Responsibilities
The President & CEO will be expected to fulfill the following key responsibilities:
Organizational Leadership & Strategy
Provides executive leadership, in collaboration with the Board, in strategic and organizational planning, with vision and innovation to strengthen YWCA Lower Cape Fear's core competencies and ensure financial sustainability.
Provides management of YWCA Lower Cape Fear, ensuring high-level strategic thinking is engendered with Board and staff; operational and fiscal management is executed appropriately by staff; and governance is executed appropriately by the Board.
Strategically leads the Board and staff in establishing goals and developing policies, procedures, budgets, and programs that fulfill the mission.
Supports and engenders participation of and feedback from clients. Ensures accountability by reporting back on what YWCA Lower Cape Fear heard and what will be done next as a result.
Supports and partners with the Board for ongoing board recruitment and development with a focus on increasing the diversity of board members.
Maintains and enhances YWCA Lower Cape Fear's reputation as an expert in racial justice and women's empowerment, amplifying opportunities and outcomes from YWCA Lower Cape Fear's programs and connecting YWCA Lower Cape Fear's work to leading best thinking in the field.
Models collaborative leadership with internal Board, staff, and clients as well as external partners, stakeholders, funders, and donors.
Organizational Culture
Ensures YWCA Lower Cape Fear prioritizes, values, resources, and celebrates actions and activities that lead to high morale, collaborative efforts, and shared purpose.
Recruits and develops (via coaching, mentoring, guidance, and feedback), and retains mission-focused professionals at every level of the organization. Understands the nuances and complexities of leading and motivating a diverse staff with different personalities and work styles, working at the intersections of racism, sexism, and trauma.
Nurtures elevated levels of Board and staff engagement that lead to a culture of empowerment, integrity, and inclusion.
Establishes a trust-based relationship with staff, ensuring the ability and safety of staff to bring their authentic selves to work; this includes the CEO modeling with courageous vulnerability, authenticity, connection, and whole-heartedness in leadership.
Community Programs and Services
Understands the deep roots of systemic inequity and elevates equity as a focus throughout YWCA; activates diversity through a process of recognizing and engaging differences, while leading with inclusion of all of YWCA Lower Cape Fear's stakeholders.
Leads strategic thinking, in partnership with the Board and staff, on YWCA Lower Cape Fear's continued and expanding programs. Ensures ongoing local programmatic excellence, rigorous program evaluation, and consistent quality; recommends timelines and resources needed to achieve the strategic program goals.
Brings knowledge and understanding of racial and social justice fields to the work of risk assessment, decision making, people management, and business planning.
Centers YWCA Lower Cape Fear on client needs with an eye towards harnessing the power of its staff, volunteers, and clients to lead in the community.
Fundraising and Communications
Strengthens YWCA Lower Cape Fear's fundraising capability, working in partnership with the Marketing & Community Engagement staff and Development committee to diversify and grow its revenue channels in a way that supports capacity, infrastructure, and programs.
Builds on YWCA Lower Cape Fear's robust growth in programmatic funding; understands the complexity and nuance of securing programmatic funding, in particular with government funders.
Works in partnership with YWCA Lower Cape Fear's CFO and Marketing & Community Engagement Director to design and achieve a responsive revenue model that meets the needs of the organization.
Individually cultivates relationships and secures financial support from government agencies, foundations, businesses, and individual donors through a combination of grant writing and individual solicitations.
Engages philanthropic leadership in supporting the priorities of underserved and underrepresented communities.
External Relations and Advocacy
Serves as the lead spokesperson for YWCA Lower Cape Fear, representing YWCA and its work to various government, philanthropic, policy, stakeholder groups, and broadly to the community.
Builds and manages relationships with elected officials, local and state agencies, business and community partners, community, and nonprofit leaders.
Build strategic alliances and partnerships with like-minded organizations and a broad array of stakeholders to overcome challenges and advance shared policy and advocacy goals.
Builds on and furthers the YWCA's brand and reputation, locally and nationally.
Identifies strategic opportunities to advance YWCA's mission and agenda.
Collaborates with YWCA USA and other YWCAs across North Carolina and the country on mutually beneficial activities and initiatives.
Required Attributes, Skills, and Qualifications
The President & CEO must demonstrate a genuine commitment to the mission and values of YWCA Lower Cape Fear with a dedication to creating and stewarding relationships with both internal and external constituencies that enable the successful, consistent delivery of the mission. In addition, they should possess several key attributes, including:
Proven leadership of a diverse professional staff, with the ability to attract, manage, coach, and develop professionally.
10+ years of experience in nonprofit executive or senior management roles where philanthropy and organizational sustainability were key parts of the position, or commensurate experience in organizational management, including strategic planning, program development, finance, fundraising, and operations.
Bachelor's degree from an accredited college or university, with a Master's in a relevant discipline preferred.
Demonstrated commitment to and success with leading internally and externally on Diversity, Equity, and Inclusion efforts, along with cultural fluency and competency.
History of setting and achieving strategic organizational objectives, often by engaging with external partners and stakeholders. Experience successfully establishing and stewarding these external relationships.
Demonstrated financial management savvy, understanding the drivers of organizational profitability and sustainability, including budgeting, forecasting, and financial performance analysis.
Excellent track record of fundraising success with individual donors, foundation funders, corporate support, and government funders.
Willingness to spend significant time cultivating, soliciting, and stewarding major gifts.
Ability to engage and connect with a wide range of partners, stakeholders, funders, and clients from a diverse set of cultures and backgrounds.
Outstanding presentation and communication skills, and the experience and ability to be an engaging spokesperson, relationship builder, and face of the organization. Successful history visibility-raising and brand-building.
Proven experience identifying, assessing, and managing organizational risk.
Collaborative, innovative, transparent, and effective leadership that can inspire and motivate the Board, staff, community, donors, and partners.
High social-emotional intelligence, integrity, and sound judgment.
A strong familiarity with nonprofit operations and experience in one or more of YWCA Lower Cape Fear's program and service areas would be an advantage.
This is a full-time, in-person (not remote) work opportunity.
Compensation and Benefits
YWCA Lower Cape Fear is committed to attracting an extraordinary leader for this position through a compensation package that includes a competitive salary in the range of $110,000 -$120,000 and a generous employee benefits package that includes employee medical insurance, 401k, holidays, vacation and sick days, bereavement leave, life insurance, mental health hours, a family-friendly work environment, and more.
Equal Opportunity Employer
YWCA Lower Cape Fear provides equal employment opportunities to all persons without regard to race, color, sex, sexual orientation, gender, gender identity, age, religion, disability, marital status, national origin, status as a special disabled veteran or other protected veteran, or any other protected status under applicable federal, state, or local law. YWCA Lower Cape Fear actively seeks and employs qualified persons in all job classes and administers all personnel actions affecting employees without discrimination that is unlawful under applicable federal and state laws.
To Apply: Please submit a cover letter and resume by January 16, 2026, by applying here. Applications will be accepted until the position is filled.
Questions: **************************
YWCA Lower Cape Fear
2815 College Road
Wilmington, NC 28412
**************************
$110k-120k yearly Easy Apply 40d ago
Cyber Operations Engineer-VP
Blackrock, Inc. 4.4
Chief operating officer job in Wilmington, NC
About this role Join our global team of cyber security experts, protecting our business and developing exciting capabilities on the frontline of cyber defense. Apply your passion and knowledge of cyber security to assist in the investigation of incidents. The Cyber Operations Analyst needs to demonstrate thoughtful knowledge of the evolving cyber threat landscape, BlackRock's risks, controls and security thresholds and recognize the expertise and importance of differentiated roles within the SOC. More specifically, the Analyst will support the global Cyber Operations function and have following key responsibilities:
* Acts as an escalation point for regional information security incidents and support the response to incidents impacting the region and/or occurring during regional business hours.
* Performs daily review of reports and alerts to identify Information Security events for further investigation while escalating exceptional events as necessary.
* Act as a mentor for more junior team members.
* Performs investigation and escalation for complex or high severity security threats or incidents.
* Ensures that all identified events are promptly validated and thoroughly investigated.
* Collaborates with technical teams to identify, resolve, and mitigate events.
* Provides advice and guidance on the response action plans for information risk events and incidents based on incident type and severity.
* Assists with containment of threats and remediation of environment during or after an incident.
* Regularly develop new and interesting use cases for future SIEM logic.
* Participate in cyber threat hunts in support of the global cyber operations function.
* Assist with forensics investigations.
* Participate in the creation, modification and maintenance of all Cyber Monitoring policies and procedures.
* Keep abreast of cyber security trends and the emerging threat landscape in general and as it relates to BlackRock.
* Deliver timely and detailed documentation related to any incident including the findings, review and follow-up activities.
BlackRock is committed to building great Cyber Security careers for our people, and we are looking for an individual with a passion for cyber security defense to continue the growth of our exceptional team.
What the ideal candidate looks like:
* 4+ years of experience in security operations center, or similar security technical and operational role is preferred.
* University Degree. MBA, CISSP, CISM, GCHI, CEH, CCNA, or GIAC are preferred.
* Action-oriented attitude and willingness to roll up sleeves.
* Intermediate knowledge in system security architecture and security solutions - IDS, Splunk, data loss prevention, next generation anti-malware, etc.
* Intermediate knowledge of networking fundamentals (TCP/IP, Network Layers, etc.).
* Intermediate knowledge of malware operation and indicators.
* Intermediate knowledge of current threat landscape (threat actors, APT, cyber-crime, etc.).
* Intermediate knowledge of security related technologies and their functions (IDS, IPS, FW, WAF, SIEM, DLP, Proxy, next gen anti-malware etc.).
* Intermediate knowledge of Windows and Unix or Linux.
* Intermediate knowledge of Firewall and Proxy technology.
* Intermediate knowledge of malware operation and indicators.
* Intermediate knowledge of penetration techniques.
* Advanced event analysis leveraging SIEM tools.
* Advanced incident investigation and response skill set.
* Advanced log parsing and analysis skill set.
* Advanced knowledge of ServiceNow a plus.
* Strong oral and written communication skills.
* Attention to detail.
* Strong organizational skills.
* Experience with scripting.
* Knowledge of forensic techniques.
* Integrity and the highest ethical standards.
* Rapidly assimilates complex data and information and displays a developed learning agility.
* Self-starter with the personal drive to achieve superior performance.
* Courage of convictions and the ability to respectfully debate the status quo.
* Natural curiosity and desire to always learn.
About BlackRock:
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
Our Benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
For additional information on BlackRock, please visit careers.blackrock.com | *************************** | Instagram: @blackrock | Twitter: @blackrock | LinkedIn: **********************************
BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.
BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.
For Wilmington, DE Only the salary range for this position is USD$138,000.00 - USD$186,500.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: **********************************
BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC's Know Your Rights poster and its supplement and the pay transparency statement.
BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy.
BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.
$138k-186.5k yearly 46d ago
Director of Operations (BCBA) - Sign on/Relocation $ - Jacksonville NC
Highlights Healthcare
Chief operating officer job in Jacksonville, NC
Highlights Healthcare is seeking experienced Board-Certified Behavior Analysts (BCBAs) with leadership skills, growth mentality, and strong business acumen to join us as BCBA - Director of Operations for our Learning Centers.
with Highlights?
Competitive compensation up to $145,000 annually
Monday through Friday schedule with full-time hours
No evening or weekend hours
Clinic-based setting
Quarterly bonus incentive plan
Sign-on bonus
Relocation assistance
9 paid holidays
Comprehensive benefits including paid time off (PTO), dental, health, life, and vision insurance, and an employee assistance program
401K plan
ACE provider - company provides 16 BACB CEU hours per year
Company laptop
POSITION OVERVIEW
As a BCBA Director of Operations at Highlights Healthcare, you will:
Supervise ABA staff for our clients with consideration of dignity and privacy.
Monitor the effectiveness of skill building interventions utilizing ABA for children with autism.
Conduct psychological analyses and diagnostic testing.
Provide supervision to ABA Behavior Technicians on staff.
Develop child-specific behavior plan in accordance with the principles of ABA Therapy.
Develop and take on projects to improve client service and satisfaction.
Develop and take on projects to improve employee performance, retention, and satisfaction.
Develop quality initiatives that will improve referral source satisfaction, measured through volume, surveys, and other reporting methods.
Maintain knowledge of State and Federal specific laws, Tricare/Governmental programs, Medical Insurance Providers, Medicaid Waiver Programs and ensure compliance with regulations.
Promote the growth of Highlights Healthcare and assist in the pursuit of new business opportunities.
QUALIFICATIONS
BCBA Director of Operations candidates should be passionate and compassionate, with a desire to make a difference in an environment that allows for an individualized approach to services, who can build and sustain a highly productive learning center that services a minimum of 40+ qualified children on a weekly basis.
Master's Degree from an accredited program in ABA or related field.
Current BCBA Certification from the BACB.
At least five years of experience in Applied Behavior Analysis (ABA).
Must have a proven track record of progressive leadership and/or management experience.
Experience with programming, developing, and implementing multiple intervention programs.
Conduct Functional Analysis (FA) of behavior
Understand brief Functional Analysis
Conduct a VB-MAPP
Conduct Functional Behavior Assessment (FBA)
Behavior Support Plan Creation and Implementation
Has experience in treatment plan program integrity
Has ability to create crisis protocol based on medical necessity
Must have a reliable car valid Driver's License, and proof of insurance.
Demonstrated ability to work independently, produce high-quality results while handling competing priorities.
Proficient knowledge of Microsoft Office (Outlook, Word, Excel) and related computer programs such as Central Reach.
Ability to obtain and maintain a clear criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per HHC and/or program requirements.
Highlights Healthcare, LLC is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or Health insurance.
COVID-19 considerations: HHC follows all applicable CDC guidelines.
#INDHP
$145k yearly Auto-Apply 60d+ ago
Vice President Property Management
Firstservice Corporation 3.9
Chief operating officer job in Wilmington, NC
As a Vice President of Property Management you'll be responsible for strategically managing client relationships by providing key business insights and expertise on all client situations that will ultimately drive loyalty, profitability and long-term client retention. A good VP Property Operations exhibits strong leadership values that epitomize the culture of unparalleled customer service within FirstService Residential.
Your Responsibilities:
* Oversee and create an environment of ownership and accountability for a team of property leaders responsible for delivering property management products and services to our clients with a focus on exceptional customer service.
* Attracts, develops and retains a diverse team of directors and managers knowledgeable and capable of meeting the property management needs of each client. Supports the onboarding of new leaders.
* Provides ongoing support with training, coaching and developing career paths for associates that desire growth opportunities
* Regularly influences and mentors Property Leaders and their teams and communicates the importance of having a positive attitude, demonstrating professionalism and maintaining a strong work ethic
* Holds self and direct reports accountable for completing property management tasks and activities in alignment with standard operating procedures, and owning issues and solving problems in collaboration with other departments to deliver measurable business results
* Conducts ongoing performance management activities by providing constructive feedback and coaching through regular check ins, structured one-on-meetings, mid-year touchpoints and annual reviews
* Has a regular team meeting cadence to review key performance indicators, update on company initiatives, discuss client expectations, review financials, address training needs and overall department objectives
* Works alongside the leadership team to devise client relationship management plans and relationship building activities based on the classification and importance of each client
* Executes on relationship management activities to identify client issues and opportunities and develops detailed action plans to improve the property and client relationship, with special attention on high risk accounts
* Partners regularly with sales and contributes highly to developing new business
* Models company culture, values and brand promise to foster and strengthen client relationships
* Acts as a brand ambassador by communicating and demonstrating the value and benefits of our products and services
* Builds strong relationships with board members who provide leadership to the communities managed by acting as a trusted advisor, bringing key insights and solutions to specific situations and following through on commitments with honesty and transparency
* Work through, influence and understand the financial and operational goals and objectives for each client including but not limited to: developer transition, capital improvement projects, financial challenges, board goals and objectives.
* Communicates regularly and strategically with board members for the purpose of providing information and influence to gain consensus
* Partners with and leverages internal cross functional support teams to deliver high quality and prompt customer service that is in line with client expectations
* Effectively leads the communication and change management of corporate initiatives that directly impact the portfolio and community manager and the client
* Oversees the onboarding of new clients and establishes go-forward service expectations
* Effectively manages the seamless transition of managers on properties, to prevent any disruption in the levels of service with the client
* Takes ownership of controllable key performance indicators for their book of business: e.g. customer experience, client retention, growth, profitability, manager turnover
* Is accountable for managing FirstService client contracts and obtaining timely renewals
* Responsible for maintaining growth and profitability of each account through the addition of new products and services based on client needs and pricing
* Participates with senior leadership to develop business plans and supports the delivery of company initiatives to all direct reports in line with strategic objectives
* Use of company tools, technology (Connect, Avid, etc.) policies and philosophies in the role and integration to the team and staff.
* Works with leadership to review manager property assignments to ensure adequate balance of properties, appropriate workload and seamless manager transitions
* Provide counsel and guidance to Regional Directors and Managers on financial services and optimization for our clients
*
Skills & Qualifications:
* Bachelor's degree in business or related field from an accredited college or university
* 5 to 7 years' experience in property management, construction or hospitality preferred
* Experience in operations, account management or relationship management an asset
* Valid state driver's license and state-mandated vehicle insurance.
* Demonstrated experience in managing large, complex accounts with multiple clients and stakeholders.
* Experience managing director level including development, coaching and performance management
* Management of P&L and budgets of 4 million + revenue
* Ability to translate organizational change implications and generate a change approach and solutions that drive desired results and client satisfaction
* Demonstrated success working with and managing cross-functional teams, committees and councils in order to achieve desired results
* Excellent decision making and analytical skills to effectively tackle issues or challenges that may occur daily
* Excellent communication skills to ensure clear and effective delivery of changes, solutions or updates to the client and the portfolio and community manager
* Excellent leadership skills to coach, develop and motivate portfolio and community managers and other direct reports at all times
* Excellent time management skills to meet deadlines and display efficiency
* Critical thinking, problem solving, judgement and decision-making abilities are necessary.
* Proficiency in computer programs like Microsoft Office, Outlook and Windows required.
* Ability to work with sensitive and/or confidential information.
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation:$150,000 Annually
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
$150k yearly 3d ago
Director of Operations
Well Care Health 4.4
Chief operating officer job in Wilmington, NC
The Director of Operations works under the supervision of the Regional Director of Operations or VP, Home Health Operations and has responsibility for: • Driving Well Care's culture, mission, vision, and values throughout the assigned Market. • Providing effective and strong leadership to all Market teams.
• Promoting a positive working environment and culture that engages and fulfills all teams and minimizes regrettable turnover.
• Managing and overseeing all operations to ensure the consistent delivery of high quality and profitable home health services, as well as results for operational and financial key metrics.
• Assuring Market's compliance with all applicable rules, regulations and standards.
• Overseeing and driving experience excellence for patients, families, referrals sources, and vendor partners.
• Planning, developing, implementing and evaluating home health services, programs and activities.
• Performing other appropriate duties as assigned.
PRIMARY JOB DUTIES
1. Collaborates with clinical, administrative and support staff to assess, plan, implement and evaluate home health services which meet the needs and expectations of the community, patients, staff and other internal/external customers.
2. Ensures agency compliance with applicable laws, regulations and accreditation standards.
3. Direct community outreach efforts to build and maintain a high level of community involvement and visibility.
4. Collaborates with clinical, administrative and support staff to develop, implement and monitor the annual operating budget.
5. Contributes to program effectiveness.
6. Organizes and performs work effectively and efficiently.
7. Maintains and adjusts schedule to enhance the Market's performance.
8. Demonstrates a daily commitment to the values and culture of Well Care.
9. Demonstrates positive interpersonal relations in dealing with all members of the organization.
10. Effectively demonstrates the mission, vision and values of Well Care on a daily basis.
11. Maintains confidentiality.
1.0 20% CUSTOMER SERVICE:
1.1 15% Develops services and programs that promote customer satisfaction as demonstrated by:
Agency responds to all customers in a courteous, sensitive and respectful manner.
Ensures excellence in service delivery and achieves agency HHCAHP score at or above the 80th percentile for the 3 composite measures and both universal measures.
Participates in community outreach activities that promote goals and objectives of the Market.
1.2 5% Plans for the recruitment, retention, development and continuing education of the staff and takes reasonable steps to ensure the consistent availability of all services that are represented to the public as available.
2.0 20% FINANCIAL AND OPERATIONAL MANAGEMENT
2.1 7% Collaborates with Regional Director, Sales and Regional Director of Operations regarding agency processes and sales activities so that the Market meets its established admission, Medicare Mix, revenue, and profitability goals.
2.2 4% Manages agency expenses against annual budgeted expenses. (Adjustments will be considered based on volume, if applicable, and/or expenses beyond the Director of Operations control.)
2.3 4% The Director of Operations will demonstrate an ability to reduce the cost of operations in his/her area as evidenced by:
Negotiating contracts for services that are more favorable to the Agency.
Changing processes that increase efficiencies and/or reduce salary or non-salary expense.
Eliminating activities that are non-productive.
Meeting strategic targets for direct and total cost per visit.
2.4 5% Creates efficient and effective scheduling and staffing patterns to ensure clinical productivity is at or above positional expectations.
3.0 15% HUMAN RESOURCE MANAGEMENT
3.1 7% Maintains positive employee relations within the agency by handling responsibilities within established time frames and following the guidelines of the agency as evidenced by:
Managing by walking around on all shifts.
Completing employee performance appraisals when due.
Maintaining the progressive disciplinary process with counseling and documentation.
Applies agency policy consistently across all positions.
3.2 8% Plans and develops team staffing to reduce agency turnover to at or below industry average.
4.0 15% STRATEGIC PLAN/ANNUAL OBJECTIVES
4.1 5% Ensures departmental compliance with applicable laws, regulations and accreditation standards as evidenced by successful completion of all regulatory surveys without deficiencies.
4.2 5% Admissions will meet or exceed annual agency goal.
4.3 5% Completes annual agency evaluation.
5.0 20% SITUATIONAL LEADERSHIP AND TEAMWORK
5.1 5% Demonstrates positive interpersonal relations in dealing with all members of the team (co-workers, supervisors, physicians, etc) as evidenced by:
Communicating in a positive and productive manner, demonstrating respect for team members.
Managing stress and personal feelings without negative impact on the team.
Maintaining positive attitude about assignments and team members.
Promoting professional/personal growth of co-workers by sharing knowledge and resources.
Working collaboratively and cooperating with other Well Care company team members.
Gathers feedback and input from the staff when making changes in the agency.
5.2 10% Creates an environment of accountability as evidenced by
Staff members demonstrate OASIS competency.
Agency demonstrated effective care planning and utilization management.
Measures of Success are signed by all staff and implemented with monthly review for staff.
Leads front line management in achievement of Outcomes and Process Measures goals by team and by individual.
5.3 5% In working relationships with other members of the management team, the Director of Operations consistently demonstrates positive interpersonal relations skills. Cooperates harmoniously with others and shares information appropriately and in timely manner.
6.0 10% COMMUNITY SERVICE AND PROFESSIONAL AFFILIATION
6.1 10% The Director of Operations is an active and contributing member of the community and his/her profession as evidenced by:
Being an active participant in community service projects, service clubs or associations.
Taking leadership role in community activities.
Being an active member in local, state and/or national professional organizations.
Taking a leadership role in professional organizations.
JOB SPECIFICATIONS
1. Education: RN or PT from an accredited school with minimum of a Bachelors Degree preferred.
2. Licensure / Certification: Must possess a current valid RN or PT license in the State in which providing leadership (NC/SC). Must have 3+ years experience in Operations Management in a healthcare setting.
3. Experience: 3-5 years home health experience. Minimum of 3-5 years progressively responsible management experience in a healthcare or related field.
4. Essential Technical/Motor Skills: Extensive knowledge of home care principles and practice. Extensive knowledge of state and federal regulations and accreditation standards which impact home health operations. Extensive knowledge of principles and practice of personnel management and conflict resolution. Demonstrated ability to speak clearly, to answer the telephone and be computer literate.
5. Interpersonal Skills: Excellent interpersonal skills including ability to interact and communicate in a tactful, professional manner with staff, physicians, management team, etc.
6. Essential Physical Requirements: Demonstrated ability to speak clearly and effectively before small and large groups. Ability to communicate orally and in writing and be literate in the English language. Demonstrated ability to sit for extended periods of time. Demonstrated ability to communicate orally and in writing. Must be able to get from home health office to patient homes and/or referral sources such as the hospital or doctor's offices.
7. Essential Mental Requirements: Demonstrated ability to perform basic statistical calculations. Ability to interpret and analyze statistical data. Ability to forecast staffing and service development needs based on statistical data. Ability to analyze regulations/standards and to operationalize them appropriately. Ability to assess and evaluate staff and agency performance. Ability to explain/teach staff from a variety of educational backgrounds. Must possess long and short-term memory and high-level reasoning and problem-solving skills.
8. Essential sensory requirements: Ability to see, hear and communicate verbally.
9. Exposure to Hazards: Works essentially inside an office environment. May be exposed to hazards when making joint home visits, including but no limited to dangerous animals, traffic hazards, threatening patient encounters.
10. Hours of Work: Hours are flexible to meet the needs of the agency.
11. Must have valid North Carolina or South Carolina driver's license and an operational vehicle.
$78k-121k yearly est. Auto-Apply 33d ago
Analytics Advisor Vice President
Jpmorganchase 4.8
Chief operating officer job in Wilmington, NC
We are seeking experienced and visionary leaders to lead the HR Analytics Advisor practice for one of our Firm's lines of businesses. In this senior role, you will build and lead a team of data analysts and storytellers who partner with business leaders, HR executives, and functional stakeholders to transform how talent and workforce decisions are made.
As an HR Analytics Advisors, you will support the "last mile" of people analytics-embedding insight into decision-making by combining data, analytics, and business context into clear, actionable narratives. You will operate at the intersection of business strategy, advanced analytics, and HR leadership, driving data-driven outcomes that materially impact workforce performance, risk management, and talent growth. Your team comprises experienced data analysts, visualization experts, and storytellers serving as embedded partners to lines of business and HR functions worldwide. You will also collaborate with cross-functional partners to build self-service capabilities and predictive models. We value diversity, inclusion, and a culture of continuous learning to drive innovative, data-driven HR solutions.
Job responsibilities
Build, scale, and lead a team of HR Analytics Advisors who serve as embedded partners to lines of business and HR functions
Establish the function as a trusted advisor to senior executives, including HR business heads, line of business leaders, CFOs, COOs, and strategy leads
Drive proactive analytics to identify workforce and talent patterns, risks, and opportunities and develop recommended action plans
Provide responsive data-driven insights to address ad-hoc business questions and strategic workforce inquiries
Deliver deep insights aligned to HR processes such as performance reviews, succession planning, and talent allocation
Partner closely with HR business executives to contextualize data and insights within business strategies and priorities
Develop and refine executive-ready presentations that articulate complex insights clearly, persuasively, and visually
Deliver consistently high-quality analysis and storytelling that drives action, not just awareness
Partner with the Business Intelligence team to automate recurring reporting and enhance self-service capabilities
Collaborate with the AI & Data Science team to shape derivative features, predictive models, and pattern recognition analytics
Work with the Chief Data Office to ensure high-quality source data, governance, and entitlements that underpin advisory narratives
Establish operating mechanisms for intake, prioritization, and scalable delivery of advisory requests
Track, measure, and communicate the business impact of analytics advisory work
Required qualifications, capabilities, and skills
5+ years of progressive experience in analytics, data, and business strategy within a large, complex, global organization
Proven ability to build and scale high-performing, global teams with demonstrated success in establishing advisory teams with strong internal demand and satisfaction
Strong track record of engaging and influencing senior executives through analytics, insights, and compelling storytelling
Deep experience bridging business strategy with data science, reporting, and analytic insights
Exceptional executive presence and communication skills with ability to synthesize and present insights to senior leaders
Strategic thinker with ability to connect data to commercial and workforce outcomes
Strong collaboration skills with experience leading through influence across matrixed teams
Comfortable working in high-visibility, high-stakes environments
Passion for talent, workforce strategy, and advancing HR through data-driven decision-making
Experience defining mission, operating models, and success metrics for advisory functions with proven impact on business outcomes through analytics such as improved retention, accelerated mobility, and optimized workforce allocation
Proficiency with analytics and presentation tools used for executive advisory engagements
Experience integrating analytics into recurring HR processes and decision-making forums with track record of increasing self-service analytics adoption, automating routine data requests, and recognition as a trusted partner by business and HR leadership
Preferred qualifications, capabilities, and skills
Financial services or professional services background preferred
Human Resources Strategy experience preferred
$101k-147k yearly est. Auto-Apply 60d ago
Director of Operation (MSP)
Cw It Support
Chief operating officer job in Wilmington, NC
Director of Operations - CW IT Support
Location: Wilmington, NC (On-Site) Full-Time | Leadership Role | Growth-Driven
Are You a Results-Driven Leader Ready to Take CW IT Support to the Next Level?
CW IT Support is on the hunt for a Director of Operations-a dynamic, process-driven leader who thrives on efficiency, accountability, and team development. This is an opportunity to lead a fast-growing MSP, optimize operations, and ensure our clients receive top-tier IT support.
If you're a strategic thinker with a passion for customer success, team leadership, and operational excellence, we want to meet you!
Why CW IT Support?
Fast-growing IT support provider with a strong client base Work with a high-energy, results-oriented team We believe in Extreme Ownership, Continuous Improvement, and Customer Excellence Opportunities for career growth and professional development
Check out our company culture and benefits at: ***************************
What You'll Be Doing
✅ Overseeing Operations: Lead and optimize our service delivery, client onboarding, and project execution ✅ Driving Customer Success: Maintain 95%+ CSAT rating and ensure 100% client retention ✅ Scaling Efficiently: Improve processes to drive profitable revenue growth ✅ Building a High-Performing Team: Recruit, train, and mentor top-tier IT professionals ✅ Optimizing Performance Metrics: Monitor KPIs, track operational goals, and ensure service excellence
Reports directly to the company president, who oversees revenue generating activities
What We're Looking For
✔ Leadership & Problem-Solving: Strong ability to analyze issues, make data-driven decisions, and drive results ✔ Technical Knowledge: Advanced IT Skillset around servers, networks, and M365; experience in IT operations is a MUST ✔ High Standards: Passionate about efficiency, organization, and accountability ✔ Strong Communication: Clear, professional, and proactive in both verbal and written communication ✔ Drive & Adaptability: A growth-oriented mindset and ability to thrive in a fast-changing environment
Perks & Benefits
✨ Competitive salary + performance incentives + 100% Health / Dental / Vision + 401(k) match ✨ Career advancement in a rapidly growing company ✨ Be part of a team that values employees, clients, and the community
Ready to apply? Visit ***************************
Let's build something great together!
$77k-138k yearly est. 60d+ ago
West Coast Director of Revenue Management
Trailborn Hotel Management LLC
Chief operating officer job in Wrightsville Beach, NC
- WEST COAST DIRECTOR OF REVENUE MANAGEMENT
RATE OF PAY - $125,000 - $135,000 PER YEAR, EXEMPT (FULL TIME)
ABOUT OUR ROLE
Our West Coast Director of Revenue Management is responsible for overseeing the revenue management strategies of our West Coast hotel portfolio, ensuring that the portfolio is fully maximizing its room revenue, occupancy, ADR, and RevPAR potential. This role reports directly to the Corporate Director of Revenue Management.
ABOUT OUR VALUES
We believe in guiding the adventure, saying yes to possibilities, and working together as one team. With excellence at our core and a touch of magic in every detail, we create experiences that are authentic, elevated, and unforgettable.
ESSENTIAL FUNCTIONS
Develop and execute revenue management strategies for the assigned hotel portfolio to maximize RevPAR, RevPAR index, and profitability for each hotel.
Work with operations and sales teams to develop marketing and promotional strategies that assist in boosting hotel revenue performance.
Ability to work though performance reporting and communicate STR performance to both the property and corporate teams.
Manage all booking channels, including third-party OTA channels, to optimize channel mix between direct bookings, OTAs, and other third-party booking engines, ensuring that those channels have the most up-to-date content, promotions, and marketing material advertised.
Oversee rate strategies and own discount strategies that align with market dynamics and performance.
Work with property sales leaders on group pricing, reporting and assist with monthly outputs.
Implement and effectively communicate current revenue strategies to on-site and above property teams.
Provide guidance to property General Managers and leaders on rate and inventory strategies so they understand the direction of strategy.
Run a weekly revenue call to review hotel performance with on property and corporate teams.
Assist in building annual revenue budgets, providing insights, market data, and desired direction of the asset.
Help build and present at the portfolio's monthly calls with leadership, showcasing the properties performance and strategies.
QUALIFICATIONS
Qualifications
Minimum 2-4 years of experience in hotel revenue management position.
Preferred
Marriott experience preferred
Area or multi hotel experience preferred.
Experience working with Duetto, Opera, and Synxis preferred.
PHYSICAL REQUIREMENTS
Prolonged periods of sitting while working on a computer.
Frequent use of hands and fingers to type and navigate multiple systems.
Ability to attend virtual calls and virtual meetings.
Visual acuity to read screens and enter data accurately.
Occasional reaching or bending to access office equipment or materials in a home workspace.
WORK ENVIRONMENT CONSIDERATIONS
A quiet, dedicated workspace free from distractions.
Reliable high-speed internet connection for seamless communication.
Proper ergonomic setup, including a comfortable chair, desk, and screen positioning to reduce strain.
ABOUT OUR
BENEFITS
Company Benefits and Perks
Full Time
Part Time
Seasonal
Medical (with company contribution)
Yes
-
-
Dental (with company contribution)
Yes
-
-
Vision (with company contribution)
Yes
-
-
401(k) (with company match)
Yes
Yes
-
Paid Time Off
Yes
Yes
-
Sick Time
Yes
Yes
Employee Dining Discounts
Yes
Yes
Yes
Employee Marketplace Discounts
Yes
Yes
Yes
Bonus Eligible: This position is eligible to participate in Trailborn's performance-based bonus program.
SCHEDULE
Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality- on any day at any hour, including evenings, weekends, and holidays.
The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job's responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.
$125k-135k yearly Auto-Apply 35d ago
Regional Director of Operations
Crown Hotel & Travel Management LLC
Chief operating officer job in Wilmington, NC
The Director of Operations (Regional Assignment - Raleigh-Asheville) is responsible for the overall operational leadership, performance, and compliance of a portfolio of approximately seven hotels within the assigned geographic region. This position functions as a Director of Operations role with full operational authority and accountability, with the regional designation used solely to identify the geographic area of responsibility. The Director of Operations serves as the primary operational leader for General Managers, ensuring Crown Hotel & Travel Management standards, brand requirements, and company policies are consistently executed. This role is strategic and supervisory in nature and is not intended to function as a day-to-day task-level position. However, if shifts in any capacity are necessary for the normal operation of the hotel then the RDOO may be required to assist.
Reporting Relationship
Reports directly to the Vice President of Operations and/or the President & CFO
Scope of Responsibility
• Oversight of approximately seven hotels across multiple brands • Direct operational leadership of General Managers • Full accountability for guest satisfaction, financial performance, compliance, and leadership culture across the region
Key Responsibilities - Operational Leadership
• Maintain full operational authority for assigned hotels, including staffing decisions, performance management, and execution of company directives. • Conduct regular on-site property visits to assess operations, leadership effectiveness, physical condition, and guest service delivery. • Ensure compliance with Crown policies, brand standards, and all applicable federal, state, and local regulations. • Ensure properties are prepared for and successfully complete brand QA, health department, safety, and regulatory inspections.
Key Responsibilities - Financial & Performance Management
• Directly accountable for achieving budgeted financial results through the leadership and performance of General Managers. • Review and analyze financial statements, QA results, and guest feedback. • Identify trends and implement corrective action plans as needed. • Collaborate with corporate leadership and ownership on capital planning, cost control, and operational improvements.
Key Responsibilities - People Leadership & Human Resources
• Recruit, onboard, coach, evaluate, and develop General Managers in alignment with Crown personnel policies. • Support and oversee performance management, disciplinary actions, investigations, and terminations in compliance with company policy and employment law. • Promote a professional, compliant, and positive workplace culture. • Ensure adherence to Equal Employment Opportunity, harassment prevention, safety, and conduct policies.
Key Responsibilities - Training, Compliance & Brand Standards
• Ensure consistent implementation of Crown SOPs, training programs, and brand initiatives. • Monitor completion of required training, certifications, and documentation. • Serve as a resource to General Managers regarding policy interpretation and operational challenges.
• Maintain professional communication with corporate leadership, ownership groups, and property teams. • Provide regular written and verbal reports on property performance, staffing changes, compliance issues, and operational risks. • Participate in leadership meetings, planning sessions, and special projects as assigned.
Travel & Availability
• Frequent travel between assigned properties is required.• Maintain a flexible schedule, including evenings, weekends, and holidays as operational needs dictate.
Candidates must be within a 2-3 hour drive of their hotel locations in Raleigh area and Asheville area.
Qualifications & Requirements
• Minimum 5 years of progressive hotel operations experience; multi-property oversight strongly preferred. • Proven experience leading and holding General Managers accountable. • Strong understanding of hotel financials, labor management, QA standards, and regulatory compliance. • Excellent leadership, communication, and organizational skills. • Valid driver's license with acceptable driving record and ability to travel extensively within North Carolina. • Proficiency in hotel systems, reporting tools, and Microsoft Office applications.
Physical & Work Requirements
• Ability to conduct on-site inspections, walk properties, climb stairs, and assess operational areas. • Ability to travel frequently within the assigned region. Travel estimated at 70%
Employment Status
This position is classified as full-time, exempt, and at-will. Duties and responsibilities may be modified at the discretion of Crown Hotel & Travel Management, LLC to meet business needs.
$84k-133k yearly est. Auto-Apply 6d ago
Director, Corporate Taxation
AAA Mid-Atlantic
Chief operating officer job in Wilmington, NC
AAA Club Alliance is seeking a Director, Corporate Taxation to join our team! This role leads all aspects of the company's tax strategy, compliance, and financial administration of defined benefit plans. The Director is responsible for minimizing tax liability through proactive planning, ensuring full compliance with federal, state, and local tax regulations, and supporting strategic decision-making in partnership with the Finance Leadership Team. This role also oversees the financial management of the company's defined benefit and non-qualified retirement plans, including funding strategies and compliance with accounting and reporting standards.
What We Offer:
As part of our team, you'll enjoy a total rewards package designed to support your well-being, growth, and work-life balance. Our package includes:
* Competitive annual salary; the starting base compensation for this position is: $103,086-$180,453*
* Annual Bonus + Annual Merit Increase Eligibility
* Hybrid schedule (3 days on-site weekly)
* Comprehensive health benefits package
* 3+ weeks of paid time off accrued during your first year
* 401(K) plan with company match up to 7%
* Professional development opportunities and tuition reimbursement
* Paid time off to volunteer & company-sponsored volunteer events throughout the year
* Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Life Insurance and Short Term/Long Term Disability
* The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.
Primary Responsibilities:
* Develop and execute a comprehensive corporate tax strategy to optimize the company's overall tax position.
* Oversee preparation and filing of all corporate federal, state, and local tax returns (~ 400 annually), excluding payroll, ensuring accuracy, timeliness, and full compliance.
* Manage all tax examinations and audits (Federal, State, Local, Sales & Use, Property, and Business Privilege taxes).
* Stay current on tax legislation and advise leadership on implications of regulatory changes.
* Collaborate with external advisors to manage complex tax issues, mitigate risks, and identify savings opportunities.
* Support accounting teams in reconciling tax-related accounts and maintaining accurate tax liability balances.
* Prepare tax footnotes and disclosures for audited financial statements.
* Maintain a comprehensive tax calendar and ensure adherence to all filing and payment deadlines.
* Partner with actuaries to manage the financial aspects of defined benefit (DB) and non-qualified retirement plans, including assumption setting, funding strategies, and valuation reviews.
* Oversee compliance with ASC 715 and ASC 710 and ensure accurate financial reporting of plan assets and obligations.
* Prepare and file annual financial reports and disclosures for pension and retirement plans.
* Evaluate and recommend optimal funding and investment strategies to support long-term plan sustainability.
* Manage the financial administration of Corporate-Owned Life Insurance (COLI) programs and related funding mechanisms for non-qualified plans.
* Partner closely with the VP, Accounting/Controller and senior finance leadership to align tax and benefit plan strategies with overall corporate objectives.
* Lead continuous improvement initiatives to automate and streamline tax processes, ensuring scalability and efficiency.
* Collaborate cross-functionally to maintain compliance with accounting standards, policies, and corporate governance requirements.
* Other duties as assigned
Minimum Qualifications:
* Bachelor's degree in Accounting or Finance required; CPA or Master's in Taxation preferred. Equivalent combination of education, technical training, and experience may be considered in lieu of degree.
* Minimum of 10 years of progressive corporate tax and accounting leadership, including federal, state, and local compliance oversight. Strong command of U.S. tax law, corporate tax reporting, and consolidation (Life/Non-Life and 1120-PC returns).
* Proficiency with OneSource Compliance and OneSource Tax Provision software (or equivalent) required.
* Experience with Workday General Ledger and multi-entity accounting environments required.
* Experience in corporate or shared services finance supporting joint ventures or complex organizational structures preferred.
Knowledge Skills and Abilities:
* Strategic thinker with deep analytical and problem-solving skills.
* Proven ability to drive process improvements and tax efficiency initiatives.
* Strong leadership and team development capabilities.
* Excellent communication skills and ability to engage with senior management and external stakeholders.
* Highly organized, detail-oriented, and adept at managing multiple priorities in a fast-paced environment.
Full time Associates are offered a comprehensive benefits package that includes:
* Medical, Dental, and Vision plan options
* Up to 2 weeks Paid parental leave
* 401k plan with company match up to 7%
* 2+ weeks of PTO within your first year
* Paid company holidays
* Company provided volunteer opportunities + 1 volunteer day per year
* Free AAA Membership
* Continual learning reimbursement up to $5,250 per year
* And MORE! Check out our Benefits Page for more information
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Management
$103.1k-180.5k yearly Auto-Apply 54d ago
Cloud Platforms Director
Pacific Life 4.5
Chief operating officer job in Newport, NC
Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own.
We're actively seeking a talented Cloud Platforms Director to join our Cloud & Compute Platforms team in Newport Beach, CA or Charlotte, NC. Relocation Assistance may be provided.
As a Cloud Platforms Director, you'll play a key role in Pacific Life's growth and long-term success by evolving the strategic direction of our cloud platforms, governance, automation, and security. You will fill a role that is part of the Pacific Life Technology department. You will lead other leaders and their teams who report to the AVP in the cloud and computing space and have a direct line of reporting to the CIO. As the Cloud Platforms Director, you will be responsible for overseeing the strategic and operational management of our global cloud platforms and computing infrastructure. Your leadership will ensure high availability, efficiency, and security while supporting the organization's technology and business goals.
How you'll help move us forward:
· Develop and execute a strategic roadmap for cloud platform engineering, aligning with business and IT objectives.
· Lead a team of cloud platform engineering professionals, fostering a culture of excellence, collaboration, and continuous improvement.
· Oversee capacity planning, ensuring scalability and optimal resource utilization.
· Implement and maintain industry best practices for security, compliance, FinOps, and operational efficiency.
· Ensure highly responsive and detailed observability capabilities are in place across all cloud platforms.
· Collaborate with business and technology leadership to gather requirements and ensure the cloud platform meets the needs of our stakeholders and developer teams
· Ensure the highest levels of uptime and reliability by developing and enforcing proactive maintenance strategies.
· Manage vendor relationships, negotiate contracts, and oversee third-party services for facility management and hardware procurement.
· Tie platform KPIs to business value and generate quarterly business reports.
· Develop and run a comprehensive service line in a global setting to run cloud workloads, backed by a service catalog and set of KPIs and KRIs to measure, track, report, and improve the service line and system performance
· Develop and execute an overall cloud computing platform strategy with the right mix of on-premises infrastructure, public cloud, and hybrid cloud.
· Formalize disaster recovery and business continuity with automated tests to validate failover plans
· Develop and enforce disaster recovery and business continuity plans to mitigate risks.
· Monitor industry trends and emerging technologies to maintain a competitive edge.
· Collaborate with executive leadership and stakeholders to align data center strategies with broader IT and business goals.
· Provides leadership to managers and professional staff. Develops departmental plans, including business, production and/or organizational priorities.
· Manage and oversee staff and technology platform operations across a global footprint including US, UK, and APAC regions.
The experience you bring:
· 10+ years of experience in cloud platform management at scale, IT infrastructure, or related fields.
· 4-year degree or equivalent experience
· Ability to generate highly polished proposals, presentations, and other communications content that speaks to all levels of technical, business, and financial leaders.
· Proven track record of leading large-scale, global cloud platforms.
· Strong understanding of networking, server infrastructure, cloud technologies, and hybrid environments.
· Deep understanding of Zero Trust and modern IAM patterns (workload identities, JIT access, PAM in cloud)
· Demonstrable expertise in GenAI capabilities, security risks, and governance controls for GenAI.
· Deep knowledge of compliance and security frameworks such as ISO 27001, SOC 2, HIPAA, and GDPR.
· Strong understanding of CI/CD practices and pipeline orchestration.
· A demonstrated ability to build high-performance teams and mentor future leaders.
· Budgeting and financial management experience, including cost optimization strategies.
· Hands-on experience with disaster recovery planning, incident management, and operational risk mitigation.
· Familiarity with automation, monitoring, and management tools for optimizing data center performance.
· Experience working in regulated industries or high-availability environments (e.g., finance, healthcare, etc.).
· Strong communication and leadership skills, with the ability to engage both technical teams and executive stakeholders.
What makes you stand out:
· AWS or other public CSP certifications (e.g. (Solutions Architect Pro, Security Spec), Azure (AZ‑305/SC‑100), GCP (Professional Cloud Architect).
· Experience leading global, multi-site data center operations in a large enterprise environment.
· The ability to manage hybrid cloud infrastructures and integrate on-premises data centers with public cloud providers.
· Expertise and experience managing Kubernetes clusters, Infrastructure as Code, and other modern deployment paradigms.
· Experience implementing AI-driven data center optimization or automation strategies.
· Strong relationships within the industry and a deep understanding of emerging data center trends.
· Experience automating CMDB data updates for data center asset management
You can be who you are.
People come first here. We're committed to an inclusive workforce. Learn more about how we create a welcoming work environment at ******************** What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.
#LI-KP1
Base Pay Range:
The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.
$180,180.00 - $220,220.00
Your Benefits Start Day 1
Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.
Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation
EEO Statement:
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
$59k-116k yearly est. Auto-Apply 2d ago
Director of Operations (BCBA) ABA -SIGN ON/RELOCATION $ (NB)
Highlights Healthcare
Chief operating officer job in New Bern, NC
Highlights Healthcare is seeking experienced Board-Certified Behavior Analysts (BCBAs) with leadership skills, growth mentality, and strong business acumen to join us as BCBA - Director of Operations for our Learning Centers.
with Highlights?
Competitive compensation up to $145,000 annually
Monday through Friday schedule with full-time hours
No evening or weekend hours
Clinic-based setting
Quarterly bonus incentive plan
Sign-on bonus
Relocation assistance
9 paid holidays
Comprehensive benefits including paid time off (PTO), dental, health, life, and vision insurance, and an employee assistance program
401K plan
ACE provider - company provides 16 BACB CEU hours per year
Company laptop
POSITION OVERVIEW
As a BCBA Director of Operations at Highlights Healthcare, you will:
Supervise ABA staff for our clients with consideration of dignity and privacy.
Monitor the effectiveness of skill building interventions utilizing ABA for children with autism.
Conduct psychological analyses and diagnostic testing.
Provide supervision to ABA Behavior Technicians on staff.
Develop child-specific behavior plan in accordance with the principles of ABA Therapy.
Develop and take on projects to improve client service and satisfaction.
Develop and take on projects to improve employee performance, retention, and satisfaction.
Develop quality initiatives that will improve referral source satisfaction, measured through volume, surveys, and other reporting methods.
Maintain knowledge of State and Federal specific laws, Tricare/Governmental programs, Medical Insurance Providers, Medicaid Waiver Programs and ensure compliance with regulations.
Promote the growth of Highlights Healthcare and assist in the pursuit of new business opportunities.
QUALIFICATIONS
BCBA Director of Operations candidates should be passionate and compassionate, with a desire to make a difference in an environment that allows for an individualized approach to services, who can build and sustain a highly productive learning center that services a minimum of 40+ qualified children on a weekly basis.
Master's Degree from an accredited program in ABA or related field.
Current BCBA Certification from the BACB.
At least five years of experience in Applied Behavior Analysis (ABA).
Must have a proven track record of progressive leadership and/or management experience.
Experience with programming, developing, and implementing multiple intervention programs.
Must have a reliable car valid Driver's License, and proof of insurance.
Demonstrated ability to work independently, produce high-quality results while handling competing priorities.
Proficient knowledge of Microsoft Office (Outlook, Word, Excel) and related computer programs such as Central Reach.
Ability to obtain and maintain a clear criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per HHC and/or program requirements.
Highlights Healthcare, LLC is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or Health insurance.
COVID-19 considerations: HHC follows all applicable CDC guidelines.
#INDHP
$145k yearly Auto-Apply 60d+ ago
Director of Operations (RN or PT)
Well Care Health 4.4
Chief operating officer job in Wilmington, NC
The Director of Operations works under the supervision of the Senior Director of Operations and has responsibility for: • Driving Well Care's culture, mission, vision, and values throughout the assigned Market • Providing effective and strong leadership to all Market teams
• Promoting a positive working environment and culture that engages and fulfills
all teams and minimizes regrettable turnover
• Managing and overseeing all operations to ensure the consistent delivery of high
quality and profitable home health services, as well as results for operational and
financial key metrics.
• Assuring Market's compliance with all applicable rules, regulations and
standards.
• Overseeing and driving experience excellence for patients, families, referrals
sources, and vendor partners
• Planning, developing, implementing and evaluating home health services,
programs and activities.
• Performing other appropriate duties as assigned.
PRIMARY JOB DUTIES
1. Collaborates with clinical, administrative and support staff to assess, plan,
implement and evaluate home health services which meet the needs and
expectations of the community, patients, staff and other internal/external customers.
2. Ensures agency compliance with applicable laws, regulations and accreditation
standards.
3. Direct community outreach efforts to build and maintain a high level of community
involvement and visibility
4. Collaborates with clinical, administrative and support staff to develop, implement
and monitor the annual operating budget.
5. Contributes to program effectiveness.
6. Organizes and performs work effectively and efficiently.
7. Maintains and adjusts schedule to enhance the Market's performance.
8. Demonstrates a daily commitment to the values and culture of Well Care.
9. Demonstrates positive interpersonal relations in dealing with all members of the
organization.
10. Effectively demonstrates the mission, vision and values of Well Care on a daily
basis.
11. Maintains confidentiality.
JOB SPECIFICATIONS
1. Education: RN or PT from an accredited school with minimum of a Bachelors
Degree preferred. Master's Degree in nursing or health related field preferred.
2. Licensure / Certification: Must possess a current valid RN or PT license in the
State in which providing leadership (NC/SC). Must have 3+ years experience in
Operations Management in a healthcare setting.
3. Experience: 3-5 years home health experience. Minimum of 3-5 years
progressively responsible management experience in a healthcare or related field.
4. Essential Technical/Motor Skills: Extensive knowledge of home care principles
and practice. Extensive knowledge of state and federal regulations and
accreditation standards which impact home health operations. Extensive
knowledge of principles and practice of personnel management and conflict
resolution. Demonstrated ability to speak clearly, to answer the telephone and be
computer literate.
5. Interpersonal Skills: Excellent interpersonal skills including ability to interact and
communicate in a tactful, professional manner with staff, physicians, management
team, etc.
6. Essential Physical Requirements: Demonstrated ability to speak clearly and
effectively before small and large groups. Ability to communicate orally and in
writing and be literate in the English language. Demonstrated ability to sit for
extended periods of time. Demonstrated ability to communicate orally and in
writing. Must be able to get from home health office to patient homes and/or
referral sources such as the hospital or doctor's offices.
7. Essential Mental Requirements: Demonstrated ability to perform basic statistical
calculations. Ability to interpret and analyze statistical data. Ability to forecast
staffing and service development needs based on statistical data. Ability to
analyze regulations/standards and to operationalize them appropriately. Ability to
assess and evaluate staff and agency performance. Ability to explain/teach staff
from a variety of educational backgrounds. Must possess long and short-term
memory and high-level reasoning and problem solving skills.
8. Essential sensory requirements: Ability to see, hear and communicate verbally.
9. Exposure to Hazards: Works essentially inside an office environment. May be
exposed to hazards when making joint home visits, including but no limited to
dangerous animals, traffic hazards, threatening patient encounters.
10. Hours of Work: Hours are flexible to meet the needs of the agency.
11. Must have valid North Carolina driver's license and an operational vehicle.
$78k-121k yearly est. Auto-Apply 17d ago
Risk Third Party Data Bureau Consumption - Vice President
Jpmorganchase 4.8
Chief operating officer job in Wilmington, NC
Bring your expertise to JP Morgan Chase. You are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers, and communities. Our culture is all about thinking outside the box, challenging the status quo, and striving to be best-in-class.
As a Third-Party Data Consumption team member, you will have ownership and responsibility for all aspects of Third-party data consumption, including Credit Bureau data, across all Lines of Business within JP Morgan Chase. The team is tasked with implementing strong controls around bureau data consumption while ensuring all FCRA guidelines, permissible use, and regulatory alignment is adhered to along with optimization of Third-party data.
The Third Party Data Bureau Consumption is a critical role and will require both technical and analytical skills and the ability to engage both internal and external stakeholders. This individual will possess the ability to drive programs, processes and enhancements from initial high level concept development through implementation while ensuring project initiatives are completed in accordance with all Risk, IT and other relevant firm wide guidelines.
Job Responsibilities
Manage processes, enhancements, and controls that support consumption of consumer and business data between Credit Reporting Agencies (CRAs) and Chase
Collaborate with Credit Reporting Agencies and Chase business partners across lines of business and functions to ensure appropriate data requirements and application of the Fair Credit Reporting Act by way of the Consumer Report Information Consumption Standards
Assess Third Party Data (TPD) processes and gather user feedback to identify enhancement opportunities and develop an approach for implementation.
Drive Agile Transformation for TPD as central point of contact to manage work and enhancements across multiple JIRA boards, continually grooming stories, reprioritizing the backlog, and providing representation for sprint planning
Support control framework and audit readiness through process and procedure updates, exception research, evidence preparation, and overviews for management, controls, and audit partners
Collaborate with suppliers to enhance Bureau procedures, aiming to standardize the approach for subscriber codes across all suppliers.
Analyze inventory data comprehensively to identify opportunities for consolidating code usage across billing contacts and products within various lines of business (LOBs).
Support the implementation and lead the prioritization of analytical data request intakes
Establish and strengthen controls around data transfers to ensure security and efficiency.
Act as a culture carrier, promoting a fun, friendly, and inclusive culture on our team
Required Qualifications, Capabilities and Skills
Demonstrated leadership, organizational skills, communication skills and the ability to work independently
Strong Credit Bureau knowledge
Good understanding of CCB risk processes and procedures specifically acquisitions credit underwriting and portfolio management policies and systems
Strong data knowledge and analytical skills
Project management and/ or experience implementing projects is required
Proven track record managing multiple complex initiatives, with ability to drive project from concept level ideas through requirement definition and execution lifecycle
Strong skills in Microsoft Project, PowerPoint, SharePoint applications and overall written and verbal communication
Working knowledge of AGILE, experience managing JIRA boards
Bachelor's degree or higher with 5+ years of work experience
Preferred Qualifications, Capabilities and Skills
Experience in an Agile environment is preferred
Experience in Card, Mortgage and/or Auto Industry preferred
$101k-147k yearly est. Auto-Apply 60d+ ago
West Coast Director of Revenue Management
Trailborn Hotel Management LLC
Chief operating officer job in Wrightsville Beach, NC
- WEST COAST DIRECTOR OF REVENUE MANAGEMENT
RATE OF PAY - $125,000 - $135,000 PER YEAR, EXEMPT (FULL TIME)
ABOUT OUR ROLE
Our West Coast Director of Revenue Management is responsible for overseeing the revenue management strategies of our West Coast hotel portfolio, ensuring that the portfolio is fully maximizing its room revenue, occupancy, ADR, and RevPAR potential. This role reports directly to the Corporate Director of Revenue Management.
ABOUT OUR VALUES
We believe in guiding the adventure, saying yes to possibilities, and working together as one team. With excellence at our core and a touch of magic in every detail, we create experiences that are authentic, elevated, and unforgettable.
ESSENTIAL FUNCTIONS
Develop and execute revenue management strategies for the assigned hotel portfolio to maximize RevPAR, RevPAR index, and profitability for each hotel.
Work with operations and sales teams to develop marketing and promotional strategies that assist in boosting hotel revenue performance.
Ability to work though performance reporting and communicate STR performance to both the property and corporate teams.
Manage all booking channels, including third-party OTA channels, to optimize channel mix between direct bookings, OTAs, and other third-party booking engines, ensuring that those channels have the most up-to-date content, promotions, and marketing material advertised.
Oversee rate strategies and own discount strategies that align with market dynamics and performance.
Work with property sales leaders on group pricing, reporting and assist with monthly outputs.
Implement and effectively communicate current revenue strategies to on-site and above property teams.
Provide guidance to property General Managers and leaders on rate and inventory strategies so they understand the direction of strategy.
Run a weekly revenue call to review hotel performance with on property and corporate teams.
Assist in building annual revenue budgets, providing insights, market data, and desired direction of the asset.
Help build and present at the portfolio's monthly calls with leadership, showcasing the properties performance and strategies.
QUALIFICATIONS
Qualifications
Minimum 2-4 years of experience in hotel revenue management position.
Preferred
Marriott experience preferred
Area or multi hotel experience preferred.
Experience working with Duetto, Opera, and Synxis preferred.
PHYSICAL REQUIREMENTS
Prolonged periods of sitting while working on a computer.
Frequent use of hands and fingers to type and navigate multiple systems.
Ability to attend virtual calls and virtual meetings.
Visual acuity to read screens and enter data accurately.
Occasional reaching or bending to access office equipment or materials in a home workspace.
WORK ENVIRONMENT CONSIDERATIONS
A quiet, dedicated workspace free from distractions.
Reliable high-speed internet connection for seamless communication.
Proper ergonomic setup, including a comfortable chair, desk, and screen positioning to reduce strain.
ABOUT OUR
BENEFITS
Company Benefits and Perks
Full Time
Part Time
Seasonal
Medical (with company contribution)
Yes
-
-
Dental (with company contribution)
Yes
-
-
Vision (with company contribution)
Yes
-
-
401(k) (with company match)
Yes
Yes
-
Paid Time Off
Yes
Yes
-
Sick Time
Yes
Yes
Employee Dining Discounts
Yes
Yes
Yes
Employee Marketplace Discounts
Yes
Yes
Yes
Bonus Eligible: This position is eligible to participate in Trailborn's performance-based bonus program.
SCHEDULE
Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality- on any day at any hour, including evenings, weekends, and holidays.
The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job's responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.
$125k-135k yearly Auto-Apply 60d+ ago
Director of Operations (BCBA) ABA -SIGN ON/RELOCATION $ (NP)
Highlights Healthcare
Chief operating officer job in Newport, NC
Highlights Healthcare is seeking experienced Board-Certified Behavior Analysts (BCBAs) with leadership skills, growth mentality, and strong business acumen to join us as BCBA - Director of Operations for our Learning Centers.
with Highlights?
Competitive compensation up to $145,000 annually
Monday through Friday schedule with full-time hours
No evening or weekend hours
Clinic-based setting
Quarterly bonus incentive plan
Sign-on bonus
Relocation assistance
9 paid holidays
Comprehensive benefits including paid time off (PTO), dental, health, life, and vision insurance, and an employee assistance program
401K plan
ACE provider - company provides 16 BACB CEU hours per year
Company laptop
POSITION OVERVIEW
As a BCBA Director of Operations at Highlights Healthcare, you will:
Supervise ABA staff for our clients with consideration of dignity and privacy.
Monitor the effectiveness of skill building interventions utilizing ABA for children with autism.
Conduct psychological analyses and diagnostic testing.
Provide supervision to ABA Behavior Technicians on staff.
Develop child-specific behavior plan in accordance with the principles of ABA Therapy.
Develop and take on projects to improve client service and satisfaction.
Develop and take on projects to improve employee performance, retention, and satisfaction.
Develop quality initiatives that will improve referral source satisfaction, measured through volume, surveys, and other reporting methods.
Maintain knowledge of State and Federal specific laws, Tricare/Governmental programs, Medical Insurance Providers, Medicaid Waiver Programs and ensure compliance with regulations.
Promote the growth of Highlights Healthcare and assist in the pursuit of new business opportunities.
QUALIFICATIONS
BCBA Director of Operations candidates should be passionate and compassionate, with a desire to make a difference in an environment that allows for an individualized approach to services, who can build and sustain a highly productive learning center that services a minimum of 40+ qualified children on a weekly basis.
Master's Degree from an accredited program in ABA or related field.
Current BCBA Certification from the BACB.
At least five years of experience in Applied Behavior Analysis (ABA).
Must have a proven track record of progressive leadership and/or management experience.
Experience with programming, developing, and implementing multiple intervention programs.
Must have a reliable car valid Driver's License, and proof of insurance.
Demonstrated ability to work independently, produce high-quality results while handling competing priorities.
Proficient knowledge of Microsoft Office (Outlook, Word, Excel) and related computer programs such as Central Reach.
Ability to obtain and maintain a clear criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per HHC and/or program requirements.
Highlights Healthcare, LLC is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or Health insurance.
COVID-19 considerations: HHC follows all applicable CDC guidelines.
#INDHP
$145k yearly Auto-Apply 60d+ ago
VP, Direct Mail Acquisitions Marketing Strategy
Jpmorganchase 4.8
Chief operating officer job in Wilmington, NC
The Card Acquisitions Direct Mail Channel Analytics Development Lead plays a pivotal role in driving new account growth by leading the development and deployment of innovative capabilities to market Chase's Small Business Card products through Direct Mail.
As a Vice President of Direct Mail Acquisitions Marketing Strategy, this position is part of the Acquisitions Center of Excellence within Card Services, a core business in Chase's Consumer & Community Banking group. In addition to acting as a leader of the Direct Mail strategy team, the successful candidate will lead a team of up to 2 members responsible for owning development in key areas such as reporting, business planning, model development, risk & marketing segmentation and quality control.
Responsibilities:
Serve as the subject matter expert and marketing advocate for Direct Mail channel strategy, overseeing daily operations, strategic planning, and execution of initiatives to optimize credit card distribution.
Collaborate with cross-functional teams to drive campaign planning, targeting strategies, contracting with key partners, model development, and rigorous testing to launch, expand, and innovate the Direct Mail channel.
Lead performance tracking and analysis, generating actionable recommendations based on insights, best practices, and competitive intelligence.
Support profitability analysis for card portfolios to determine investment levels and manage the channel growth roadmap.
Manage and mentor a team of up to two members, guiding capability development in areas such as reporting, business planning, model development, risk and marketing segmentation, and quality control.
Qualifications:
Bachelor's degree required.
Minimum of 7 years of relevant experience, with a strong background in Direct Mail strategy and analytics.
Demonstrated expertise in analytics, channel strategy, management, and marketing.
Proven experience as a people leader is strongly preferred.
Strong business acumen with the ability to identify opportunities, deliver results, and adapt strategies as needed.
How much does a chief operating officer earn in Jacksonville, NC?
The average chief operating officer in Jacksonville, NC earns between $72,000 and $204,000 annually. This compares to the national average chief operating officer range of $81,000 to $229,000.
Average chief operating officer salary in Jacksonville, NC