Classroom technology technician jobs near me - 304 jobs

Technology drives ALDI. And our National IT Services department drives our technology. As part of this team, your innovations will touch every part of our organization - from Finance and Project Management to Logistics, Operations, Warehouse and more. Working with a team of IT Managers, Analysts, Specialists and Service Desk Technicians, you'll help drive cutting-edge initiatives that will ensure the success of our company and your career. Join our dynamic corporate team as an IT Support Technician and play a pivotal role in powering our nationwide operations! In this engaging position, you will be the go-to expert for IT ticket support, problem resolution, providing hands-on assistance for walk-up issues, and managing profile setups with precision. Your problem-solving skills will shine as you troubleshoot a variety of systems, ensuring seamless technology experiences for employees across the country. If you're passionate about technology and enjoy a fast-paced, supportive environment where your expertise makes a real impact, this is the perfect opportunity for you to grow and thrive! Position Type: Full-Time Starting Wage: $24.50 per hour Wage Increases: Year 2 - $25.25 | Year 3 - $26.25 | Year 4 - $27.00 Work Location: Dublin, OH Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation. * Answers incoming support requests regarding hardware, software or network issues in a timely manner; creates a ticket and documents issue through full and timely resolution. * Provides support to National Services Offices, divisions and/or stores and contacts appropriate internal personnel or external vendors when further expertise is required. * Notifies their direct leader of recurring issues providing suggested process improvements. * Escalates to the appropriate level of support and/or management when necessary. * Suggests process improvements to their leader in areas that could positively impact the business and the level of support. * Performs all assigned tasks accurately, efficiently, and in accordance with applicable policies and procedures. * Complies with ALDI privacy and security requirements and policies if job responsibilities include possible access to confidential and/or sensitive information. * Other duties as assigned. Job-specific Competencies: Knowledge/Skills/Abilities * Consistently demonstrates the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role. * Gives attention to detail and follows instruction. * Excellent verbal and written communication skills. * Ability to prioritize and work under strict deadlines. * Ability to work both independently and within a team environment. * Ability to stay organized and multi-task efficiently. * Ability to interpret and apply company policies and procedures. * Knowledge of business system and processing requirements. * Proficient with office productivity software. * Develops and maintains positive relationships with internal and external parties. * Prepares written materials to meet purpose and audience. Education and Experience: * High School Diploma / GED required or, a combination of education and experience providing equivalent knowledge required. Physical Requirements: * Work may be performed in an office, remote office or a combination of both where a computer and office equipment may be used as needed to perform duties. * Regularly required to sit, reach, grasp, stand and move from one area to another. * Constantly and repeatedly use keyboard/mouse. * Occasionally required to push, pull, bend, lift and move up to 50 lbs. * Occasionally required to handle small computer components to perform tasks. * Regularly required to read and identify small status listings, markings and components. Travel: * Minimal travel required as needed for job related duties such as training, project work and administrative tasks.

IT Technician at High-Growth IT Startup Cascade is a rapidly-growing MSP (managed service provider), offering tech services in the Bay Area, Los Angeles, and beyond. We provide a world-class service to high-end clients in the Financial Services industry. About the role: We're looking for a new team member who can use their technical and customer service skills to impress our client's most critical users, learn and advance quickly, be hyper reliable & responsible, and play a key role in our company's growth. This opening is for a technician who is comfortable working on-site with VIP users in the Bay Area and remotely assisting these same VIPs during their travel. We're looking to provide an above market compensation package for the highest level of customer service, reliability, and flexibility, so only candidates who are highly confident of their ability to provide white-glove service should apply. We are looking for someone with: Exceptional customer service skills, including a clear communication style, very high reliability, and full ownership of all issues to complete resolution. Demonstrable experience supporting Mac OS workstations. (PC experience is a plus) A passion for developing hard and soft skills and career advancement. Ownership and leadership character traits. Ticketing system organization and upkeep experience. The ability to be receptive and action-oriented in response to constructive feedback. A calm and focused demeanor in high-pressure situations. Strong professional and technical communication skills (both written and verbal). At least 7 years of help desk experience with evidence of growth At least moderate networking knowledge (DHCP, DNS, VPN, teleworker connectivity issues). Experience with Jamf Pro or other MDM platforms. Optional experience supporting audio/video systems (Creston, Savant, etc.) Basic understanding of bash and/or Power-shell scripting is a plus. Some responsibilities include: Working directly with our VIP clients to tackle a diverse and unpredictable range of challenges. Providing technical support by phone, email, chat, and (as needed) in person. Working on state of the art, high-end, cutting-edge, technical improvement projects for client VIPs. Being available, flexible, and on-call to client VIPs with regular after-hours and/or weekend work. Being able to work with a team to solve difficult problems. Creating and maintaining technical documentation. Compensation, benefits, and perks: Above-market base salary for excellent technical and communication skills. 95% coverage for medical/dental/vision premiums and more. 401k with employer match. $125 monthly technology reimbursement. $150 monthly meal stipend. $100 healthy living expense program. Generous reimbursement and bonuses for learning and training, including technical certifications. Flexible working hours. Regular work from home. Generous PTO, sick and family leave policies. At Cascade, we have committed ourselves to being a diverse and inclusive workplace, ensuring our employees are comfortable bringing their authentic selves to work every day. We value unique perspectives and believe this is critical to solving complex problems. Everyone is welcome and encouraged to apply.

We are looking for a qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure. A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail. The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability. EVPassport is a worldwide company with team members spread across the United States and Europe, so it is essential that the individual filling this role is comfortable with 'time zone hopping'. We have other team members that will also be controlling IT systems but this individual will be the lead in onboarding new users, integrating new applications / services, and onboarding, off-boarding team members. Responsibilities Set up workstations with computers and necessary peripheral devices (routers, printers etc.) Knowledge of Google Workspace, Slack, Salesforce, Figma, JIRA, Zendesk, Okta, 1Password, and others Experience with mac OS, Windows 11, iPad OS, and iOS Understanding of VPN access Familiarity with SSO implementations with FIDO keys Bonus points if knowledgeable in Apple Business Essentials, Kandi and / or JAMF Check computer hardware (mostly laptops) to ensure functionality Install and configure appropriate software and functions according to specifications Assist with security training and implementing new processes to ensure corporate security compliance Develop and maintain local networks (office networks) in ways that optimize performance Ensure security and privacy of networks and computer systems Provide orientation and guidance to users on how to operate new software and computer equipment Organize and schedule upgrades and maintenance without deterring others from completing their work Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) Maintain records/logs of repairs and fixes and maintenance schedule Identify computer or network equipment shortages and place orders Requirements Proven experience as IT Technician or relevant position Excellent diagnostic and problem solving skills Excellent communication ability Outstanding organizational and time-management skills In depth understanding of diverse computer systems and networks Good knowledge of internet security and data privacy principles Degree in Computer Science, engineering or relevant field Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional) Benefits As part of full-time employment, we offer health care, dental, and vision benefits from leading providers. Each employee is entitled to unlimited paid time off and sick leave. Health Care Plan (Medical, Dental & Vision) Paid Time Off (Vacation, Sick & Public Holidays) Work From Home Stock Option Plan

Job Title: Remote IT Technician Pay Rate: $40 - $50 per hour Join Everglade Works Where Innovation Meets IT Excellence! Are you an experienced IT Technician looking for a flexible, high-impact role with a company that values your expertise? At Everglade Works, we provide cutting-edge IT solutions to businesses across industries, and we're looking for a tech-savvy problem solver to join our dynamic team. If you thrive in remote environments, love troubleshooting, and enjoy making technology seamless for users, this role is for you! What You'll Do: As a Remote IT Technician, you'll be the go-to expert ensuring that our clients IT systems run smoothly. Your responsibilities will include: Technical Support & Troubleshooting Diagnose and resolve hardware, software, and network issues for clients via remote access and support tools. System Maintenance & Upgrades Monitor system performance, apply updates, and ensure optimal security configurations. User Assistance & Training Provide guidance to end-users on best practices, system functionalities, and troubleshooting techniques. Incident Response Identify and address IT incidents swiftly to minimize downtime and ensure business continuity. Documentation & Reporting Maintain accurate records of technical issues, solutions, and configurations for future reference. Collaboration Work closely with cross-functional teams to implement IT projects and enhancements efficiently. Cybersecurity Best Practices Ensure compliance with security protocols, troubleshoot vulnerabilities, and assist with data protection measures. What You Bring to the Table: Were looking for an IT pro who brings technical expertise, problem-solving skills, and a customer-first approach. Ideal candidates will have: Experience: Minimum of 3 years in IT support, helpdesk, or system administration. Technical Proficiency: Strong knowledge of Windows, mac OS, and Linux environments; networking (VPNs, firewalls, TCP/IP); and cloud platforms (AWS, Azure, Google Workspace). Troubleshooting Skills: Ability to diagnose and resolve IT issues remotely, using various support tools and techniques. Certifications (Preferred, Not Required): CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator, or similar. Excellent Communication: Ability to explain technical concepts to non-technical users in a clear and friendly manner. Time Management: Self-motivated, organized, and able to handle multiple support tickets efficiently. Remote Work Experience: Comfortable working independently with minimal supervision in a fully remote role. Why Join Everglade Works? Competitive Pay: Earn $40 - $50 per hour based on experience and expertise. Work-Life Balance: 100% remote role with flexible work hours. Professional Growth: Exposure to various IT environments, cutting-edge technology, and career development opportunities. Supportive Team: Collaborate with industry experts in a culture that values innovation, learning, and teamwork. Impactful Work: Make a real difference by helping businesses optimize their IT operations and stay secure. How to Apply: If you're ready to take your IT career to the next level with a high-paying, remote opportunity at Everglade Works, we want to hear from you! Click Apply Now and submit your resume. Join us in shaping the future of IT solutions one ticket at a time!

Job Description: IT Technician (Remote) Company: Axionova Engineering Limited Position Type: Full-Time, Remote About Us: Axionova Engineering Limited is at the forefront of engineering innovation, delivering cutting-edge solutions to complex challenges in civil engineering, construction, and architectural domains. As part of our commitment to operational excellence, we are seeking a dedicated IT Technician to join our dynamic team remotely. This role offers the opportunity to work with a forward-thinking company that values technical expertise, collaboration, and professional growth. Position Overview: The IT Technician will be responsible for maintaining and improving the company's IT infrastructure, providing support to employees, troubleshooting technical issues, and ensuring smooth daily operations. Working remotely, you will play a crucial role in managing hardware, software, and network systems, contributing to a seamless IT environment for all Axionova Engineering Limited employees. Key Responsibilities: - Technical Support: - Provide first-level support to employees for hardware, software, and network-related issues. - Resolve technical queries via remote support tools, email, or phone. - Document solutions to recurring problems in the companys IT knowledge base. - System Maintenance and Updates: - Perform regular system updates, patches, and upgrades on company devices. - Monitor and maintain the integrity of the company's IT infrastructure, ensuring optimal performance. - Implement and oversee antivirus software and other security measures to safeguard company assets. - Hardware and Software Management: - Manage the procurement, setup, and distribution of hardware (laptops, peripherals, etc.) for employees. - Install, configure, and maintain software applications across company devices. - Manage licenses and subscriptions for essential software tools. - Network Administration: - Monitor network performance and troubleshoot connectivity issues remotely. - Configure and maintain VPN connections for remote employee access. - Coordinate with third-party providers for advanced network issues. - IT Asset Management: - Maintain accurate inventory records of IT equipment and software. - Ensure all equipment is returned and accounted for during employee offboarding. - Collaboration and Projects: - Collaborate with IT teams on larger infrastructure or system implementation projects. - Assist in training employees on new IT systems and protocols. Qualifications: - Education: - Bachelors degree in Information Technology, Computer Science, or a related field. Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Azure Fundamentals) are highly desirable. - Experience: - 2+ years of experience in IT support or a similar role, preferably in a remote setting. - Hands-on experience with operating systems (Windows, mac OS, and Linux). - Familiarity with IT service management tools and remote support software. - Skills: - Strong problem-solving and troubleshooting skills. - Proficiency in network configuration, VPN management, and cybersecurity protocols. - Excellent communication skills and the ability to explain technical concepts to non-technical users. Perks and Benefits: At Axionova, we believe in rewarding our employees generously. Here are some of the benefits youll enjoy in this role: 1. Flexible Remote Work: - Work from the comfort of your home, eliminating commuting time and costs. - Flexible working hours to accommodate your work-life balance. 2. Professional Development: - Access to sponsored certifications and training programs to advance your IT expertise. - Opportunities to attend industry conferences and workshops. 3. Health and Wellness: - Comprehensive health, dental, and vision insurance packages. - Mental health support programs, including access to online counseling services. 4. Generous Leave Policies: - Paid time off, including vacation days, personal days, and sick leave. - Paid parental leave for new parents. 5. Tech Stipends: - Annual technology allowance for upgrading personal devices or setting up a home office. - Access to company-subsidized internet plans to ensure seamless remote work. 6. Retirement and Financial Security: - Competitive salary and annual performance bonuses. - 401(k) retirement plan with company match contributions. 7. Inclusive Culture: - Be part of a diverse, collaborative, and innovative team. - Regular virtual team-building events to foster connections across the remote workforce. 8. Additional Perks: - Access to a company-wide Employee Assistance Program (EAP). - Discounts on travel, fitness memberships, and other lifestyle services. Why Join Axionova Engineering Limited? At Axionova, we don't just offer a job; we provide a platform to grow, innovate, and make a meaningful impact. Our remote-first culture prioritizes flexibility and inclusivity, ensuring every team member thrives in their role. If you are passionate about IT and eager to contribute to a company that values technological excellence, we would love to hear from you! Axionova Engineering Limited is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description Our staffing firm partners with U.S.-based clients, many of which are Managed Services Providers (MSPs). We currently have multiple openings for Remote / Offshore Level II IT Help Desk Support Technicians. This position requires proven experience in supporting business desktop and server environments, including Windows 10 workstations, Windows Server 2016 & 2019, intermediate networking, and vendor-specific hardware/software solutions. Duties & Responsibilities Serve as the primary contact for Windows desktop issues Provide end-user technical support and troubleshooting Assist with administration and support of Windows Servers Monitor system alerts and respond according to established protocols Handle escalated service desk requests requiring advanced troubleshooting Support onboarding of new users (accounts, access, setup) Deliver network support across LAN/WAN environments Install and maintain network hardware Ensure timely resolution of issues while maintaining documentation standards Qualifications & Requirements Prior experience working for a Managed Services Provider (MSP) is required Minimum of 3 years in IT support roles (Help Desk, Desktop Support, IT Support Analyst, Service Desk, User Support, etc.) Hands-on experience with Remote Monitoring & Management (RMM) tools such as ConnectWise, Kaseya, or Ninja Familiarity with Professional Services Automation (PSA) / ticketing systems, such as Autotask Exposure to firewall and network administration (SonicWall, Meraki) Strong troubleshooting background across networks, servers, and workstations Experienced in Cloud-based environments Excellent customer service skills with a professional and courteous approach Strong written and verbal communication skills, including group presentation experience Dependable, with a consistent work ethic Eagerness to learn and expand technical expertise Employment Type: Full time Location: Johannesburg, SA

Job DescriptionLocation: Multiple U.S. Cities (Onsite Support) About the Role: We are seeking reliable and tech-savvy on-call field technicians to provide onsite support for desktops, laptops, and general PC/Mac troubleshooting. You'll be working with residential and small business clients, resolving a wide range of computer-related issues-from software errors to hardware diagnostics and repairs. This is a 1099 independent contractor role. You must have your own tools, reliable transportation, and the ability to work independently. Key Responsibilities: Diagnose and repair hardware and software issues on Windows and Mac devices. Resolve boot errors (e.g., black/blue screens, "Preparing Automatic Repair," OS issues). Perform full clean-ups and tune-ups for slow or unresponsive systems. Reset Windows passwords and assist clients with account access issues. Assist with internet connectivity issues (wired and wireless). Replace internal components like fans, hard drives, or RAM. Reinstall or repair operating systems using USB or disk media. Add shortcuts or tools (e.g., remote support access) as instructed. Provide basic training or walkthroughs to clients post-service. Document your service visit and escalate complex issues when needed. Requirements 2+ years of experience in PC/Mac repair and IT support. Familiarity with Windows 10 & 11, mac OS, and basic BIOS/boot troubleshooting. Ability to work with limited instructions and troubleshoot independently. Must own necessary tools (bootable USB, Windows installation media, screwdriver, etc.). Reliable vehicle and valid driver's license. Strong communication and customer service skills. Comfort working with clients in residential or office settings. Benefits Pay: $35/hour on-site Flexible schedule - accept jobs when available Part-time 1099 contractor role Note: This is a 1099 independent contractor role. You'll manage your own taxes, tools, and schedule. We handle dispatching, client communication, and billing.

Vālenz Health is the platform to simplify healthcare - the destination for employers, payers, providers and members to reduce costs, improve quality, and elevate the healthcare experience. The Valenz mindset and culture of innovation combine to create a distinctly different approach to an inefficient, uninspired health system. With fully integrated solutions, Valenz engages early and often to execute across the entire patient journey - from care navigation and management to payment integrity, plan performance and provider verification. With a 99% client retention rate, we elevate expectations to a new level of efficiency, effectiveness and transparency where smarter, better, faster healthcare is possible. About This Opportunity: As an Enterprise IT Tech II, you'll provide remote, Level 2, IT support for staff and executives, ensuring a smooth and positive user experience. You'll troubleshoot hardware, software, and system issues; manage escalated support tickets. You'll also contribute to process improvements and documentation that strengthen IT efficiency and service delivery. Additionally, this individual will provide general facilities support at our on-site locations as needed. Things You'll Do Here: Design, administer, and support core infrastructure, including system and network architecture, cloud platforms, and mobile device management. Troubleshoot and resolve complex technical issues across systems, networks, and end-user environments. Manage user access and accounts across Entra ID, Active Directory, Microsoft 365, and related cloud services. Maintain and optimize IT infrastructure components such as SASE and VPN solutions, home networks, end-user devices, and deployed software. Lead the adoption and integration of cloud services to improve scalability, flexibility, and cost efficiency. Create, maintain, and improve SOPs and knowledge articles while mentoring junior Enterprise IT team members. Support IT project planning and execution, ensuring on-time, high-quality delivery aligned with business needs. Manage IT budgets, vendor relationships, inventory, and facility-related technology such as access control systems. Operate within governance and compliance frameworks while applying cybersecurity practices to safeguard systems and data. Deliver clear, empathetic communication across all channels and collaborate with cross-functional teams to ensure IT solutions meet business needs. Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties. What You'll Bring to the Team: 3+ years' experience working in a help desk environment Demonstrated history of leading technical projects to completion, diagnose and resolve computer technical issues. Proficiency with Windows, MacOS, iOS and Android devices Excellent oral and written communication skills Detail oriented and organized in order to keep detailed notes on tickets Ability to lift objects weighing 35-50 pounds on a regular basis Ability to stand up to two or more hours at a time Where You'll Work: This is a fully remote position, and we'll provide all the necessary equipment! Work Environment: You'll need a quiet workspace that is free from distractions. Technology: Reliable internet connection-if you can use streaming services, you're good to go! Security: Adherence to company security protocols, including the use of VPNs, secure passwords, and company-approved devices/software. Location: You must be US based, in a location where you can work effectively and comply with company policies such as HIPAA. Why You'll Love Working Here Valenz is proud to be recognized by Inc. 5000 as one of America's fastest-growing private companies. Our team is committed to delivering on our promise to engage early and often for smarter, better, faster healthcare . With this commitment, you'll find an engaged culture - one that stands strong, vigorous, and healthy in all we do. Benefits Generously subsidized company-sponsored Medical, Dental, and Vision insurance, with access to services through our own products, Healthcare Blue Book and KISx Card. Spending account options: HSA, FSA, and DCFSA 401K with company match and immediate vesting Flexible working environment Generous Paid Time Off to include vacation, sick leave, and paid holidays Employee Assistance Program that includes professional counseling, referrals, and additional services Paid maternity and paternity leave Pet insurance Employee discounts on phone plans, car rentals and computers Community giveback opportunities, including paid time off for philanthropic endeavors At Valenz, we celebrate, support, and thrive on inclusion, for the benefit of our associates, our partners, and our products. Valenz is committed to the principle of equal employment opportunity for all associates and to providing associates with a work environment free of discrimination and harassment. All employment decisions at Valenz are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.

IT Litigation SupportEmployment Type: Full Time, Mid level Department: Information Technology Contact Government Services is looking for a Litigation Support Technician to work at the United States Attorney's Office. As a Litigation Support Technician for CGS, you will be responsible for providing technical and analytical assistance involving Litigation Support of the United States Attorney's office. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Coordinates litigation support services (including trial preparation and presentation) in response to customer needs. Performs such services directly or in conjunction with the district's designated "Litigation Support Coordinator." Installs, configures, and maintains litigation support equipment; Develops standards and procedures for applications; and Coordinates efforts with other agencies involved in litigation team activities.- Litigation Support Systems Administration: Performs testing, quality assurance, configuration, installation, implementation, and maintenance of litigation support resources used for the transmission of information in data, voice, and/or video format.- Ensures systems availability, functionality, integrity, and efficiency.- Installs new or modified litigation support hardware and software.- Resolves hardware/software interface and interoperability problems.- Maintains and controls the district's litigation support equipment inventory.- Systems Security: Ensures the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools.- Implements policies and procedures to ensure litigation support systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks, and data.- Promotes awareness of security issues among management and employees.- Implements programs to ensure users are aware of, understand and adhere to systems security policies and procedures- Provides customer support services including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements. - Diagnoses and resolves problems in response to customer-reported incidents; installs, configures, troubleshoots, and maintains customer hardware and software; and provides customer training including orientation for new users. -Performs other related duties as assigned. Qualifications:- Must be a U.S. Citizen- Bachelor's Degree (In related field)- Must be able to successfully complete a stringent Background Investigation and obtain the required Government Security clearance- Experience with Litigation Support principles, methods, and practices- Experience with Litigation Support systems development concepts- Performance monitoring principles and methods- Quality assurance principles- Familiarity with Technical documentation methods and procedures- Familiarity with Systems security methods and procedures- Oral and written communication techniques- Experience with Litigation support databases working with load files such as IPRO Eclipse and Relativity- Experience with Discovery processing hardware and software such as Law Pre-Discovery and Nuix systems- Familiarity with Quality control of incoming data to comply with District Electronically Stored Information (ESI) Specifications Our commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting edge technology with world-class personnel to deliver customized solutions that fit our clients' specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years we've been growing our government-contracting portfolio, and along the way we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact:Email: ******************* #CJ

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Company: Crystora Dynamics Are you passionate about technology and dedicated to providing top-tier technical support? At Crystora Dynamics, we understand the vital role that IT technicians play in maintaining smooth operations in a fast-paced digital environment. As a fully remote IT Technician, you'll be joining a forward-thinking team that values innovation, work-life balance, and professional growth. Enjoy the flexibility of working from anywhere while being part of a company dedicated to empowering your career journey with comprehensive benefits, ongoing training, and a supportive work culture that prioritizes your development. Job Summary: In your role as an IT Technician at Crystora Dynamics, you'll be the backbone of our technology infrastructure, ensuring our systems run seamlessly. Your responsibilities will span from installing hardware and configuring software to managing cybersecurity and troubleshooting technical issues. This role demands a proactive, self-motivated professional with excellent problem-solving abilities and a commitment to delivering outstanding support. As we continue to grow and innovate, you will be essential in maintaining our technical integrity, providing you with dynamic career growth and learning opportunities along the way. Key Responsibilities - System Installation and Configuration: Set up and configure computer hardware, software, networks, printers, and scanners to ensure that all systems are fully functional and optimized. - System Monitoring and Maintenance: Regularly monitor our IT systems and networks to identify potential issues before they impact operations, maintaining a stable and efficient IT environment. - Troubleshooting and Problem Resolution: Diagnose and resolve hardware, software, and network issues, ensuring minimal downtime and smooth system operations for all users. - User Support and Assistance: Provide timely technical support to end-users via phone, email, and remote sessions. This includes resolving software and hardware queries and assisting with account and password management. - Data Backup and Recovery: Perform regular data backups and manage recovery protocols to protect against data loss, ensuring business continuity in case of system failures. - IT Inventory Management: Track and manage IT assets, ensuring hardware and software are up-to-date and aligned with the latest industry standards and company requirements. - Cybersecurity and Updates: Implement security software, monitor for vulnerabilities, and regularly update systems to guard against potential cyber threats. - Emerging Technology Awareness: Stay informed on new technologies and industry trends, recommending updates and improvements to keep our IT environment on the cutting edge. Requirements - Technical Expertise: Strong background in computer hardware, software, and network management, with experience in diagnosing and resolving a wide range of IT issues. - Certifications: Relevant certifications (such as A+, CCNA, MCSE) are highly desirable. - Problem-Solving Skills: Excellent analytical skills to troubleshoot issues independently and resolve them quickly. - Communication Skills: Ability to communicate technical concepts clearly to non-technical users, delivering exceptional service and building strong relationships. - Adaptability: Capacity to handle multiple tasks under pressure and adapt to shifting priorities in a fast-paced work environment. - Cybersecurity Knowledge: Awareness of cybersecurity best practices and experience with security software and protocols. - Educational Background: A diploma or degree in Computer Science, Information Technology, or a related field. Why Crystora Dynamics? - Fully Remote Role: Work from the comfort of your home while being fully connected to a supportive and dynamic team. - Career Growth: We offer structured paths for career advancement, certifications, and personal development tailored to your goals. - Flexible Hours: Enjoy the flexibility to manage your work hours in a way that best fits your lifestyle and productivity. - Comprehensive Benefits: Competitive salary, health insurance, paid time off, and other benefits to support your well-being. - Collaborative Culture: Join a team that values knowledge-sharing, creativity, and collaboration, where every contribution is recognized and appreciated. Crystora Dynamics is a company that believes in creating an inclusive and enriching environment. If you are ready to leverage your skills in a role where you'll be both challenged and supported, we want to hear from you.

Your Impact Open, remove staples, identify and prepare mail for scanning by inserting barcodes for all incoming TPA claims mail. Assists in uploading documents into Origami Claims system. Enters medical bill payments and vendor fee charges into the system. Cross Training with Claim Administrator tasks. Assigned special projects as needed. Index, Barcode and scan agency mail. Provide clerical support to the Claim Administrators. Successful Candidates Will Have Strong Written and verbal communication skills. Strong organizational skills. Ability to work successfully in a deadline driven environment. Ability to work in the office three days a week. Working knowledge of MS Office Products and Adobe. This position has no direct supervisory responsibilities however it may act as a team leader for special projects. This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This is largely a sedentary role; however, standing to scan documents is part of the process. No expected heavy lifting would be required. Position Type/Expected Hours of Work This is a part-time position. The organization has flexible start times. Evening and weekend work may be required as job duties demand. Travel This position may require some local travel. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Physical requirements of the position are subject to modification to reasonably accommodate individuals with disabilities. Thomas McGee is an Equal Opportunity Employer. Risk Strategies is the 9th largest privately held U.S. brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. With more than 30 specialty practices, Risk Strategies serves commercial companies, nonprofits, public entities, and individuals, and has access to all major insurance markets. Risk Strategies is an Accession Risk Management Group company, with over 200 offices and more than 5,000 employees across the U.S. and Canada. Our industry recognition includes being named a Great Place to Work, Best Places to Work in Insurance, and on the Inc. 5000 list as one of America's Fastest Growing Private Companies. We are committed to being good stewards for our company, culture, and communities by having a strong focus on Environmental, Social, and Governance issues. Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: ******************************** Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies' California Job Applicant Privacy Notice.

Information Technologist 1 (260000EV) Organization: Budget and ManagementAgency Contact Name and Information: Derek C TalibUnposting Date: Jan 21, 2026, 4:59:00 AMWork Location: James A Rhodes Office Tower 35 30 East Broad Street 35th Floor Columbus 43215Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $25.77-$33.52Schedule: Full-time Work Hours: 7:30 A.M to 4:00 P.MClassified Indicator: ClassifiedUnion: OCSEA Primary Job Skill: Information TechnologyTechnical Skills: Customer ServiceProfessional Skills: Consultation, Critical Thinking, Interpreting DataPrimary Technology: Network Hardware Agency Overview:What we do: The Ohio Office of Budget and Management (OBM) is the fiscal backbone of the State of Ohio enterprise. OBM works with the Governor and every state agency in providing policy analysis, fiscal research, and financial management services. We help state agencies shape Ohio's future by ensuring the proper and responsible use of state resources!Job DescriptionWhat you'll do: OBM wants you to join our team as an Information Technologist 1. This role is a unique blend of information technology, customer service and problem solving. If this sounds interesting to you, apply to join our team at OBM.In this role, you'll provide maintenance and documentation support to IT specialists, while generating enhancements for existing infrastructure, software or database systems in compliance with OBM and State of Ohio standards.As an Information Technologist 1, you'll also perform these key tasks:Provide Tier 1 customer support for user connectivity issues (passwords, Cisco DUO, Global Protect, network).Provide Tier 1 customer support for Microsoft M365 applications (Teams, Outlook, Excel, Word, PP, SharePoint, OneDrive).Provide Tier 1 customer support for 3rd party applications (Adobe, SnagIt, PDF, etc.).Provide Tier 1 customer support for hardware issues (laptops, monitors, docking stations, printers).Use ServiceNow to manage customer support tickets and track inventory.Laptop imaging (SCCM), deployment, and inventory. Document processes and create job aids.As your knowledge base grows you will move into more Tier 2 customer support as well If you want to work in a creative problem-solving environment with a hands-on approach, while serving the state of Ohio and its customers, this opportunity may be right for you! We celebrate diversity and are committed to creating an inclusive environment for all employees. Apply today for the next step in your career and an opportunity to contribute to shaping Ohio's future![placeholder]Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.Qualifications6 mos. combined work experience in any combination of the following: computers &/or electronics and/or in telecommunications performing routine analysis, programming, installation, maintenance and/or systems support, solving problems with pre-determined methods on basic hardware or software including experience providing customer support. -Or 2 courses in computer science or information systems. -Or equivalent of minimum class qualifications for employment noted above. Job Skills: Information TechnologySupplemental InformationWhen completing your application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. If you require reasonable accommodation for the application process, please email the Human Resources contact on this posting so arrangements can be made. The Director of OBM, or their designee, will interview all final candidates for this position. The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration. Positions requiring drug test only: The final applicant selected for this position will be required to submit to urinalysis prior to appointment to test for illegal drug use. An applicant with a positive test will not be offered employment.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Your Impact Open, remove staples, identify and prepare mail for scanning by inserting barcodes for all incoming TPA claims mail. Assists in uploading documents into Origami Claims system. Enters medical bill payments and vendor fee charges into the system. Cross Training with Claim Administrator tasks. Assigned special projects as needed. Index, Barcode and scan agency mail. Provide clerical support to the Claim Administrators. Successful Candidates Will Have Strong Written and verbal communication skills. Strong organizational skills. Ability to work successfully in a deadline driven environment. Ability to work in the office three days a week. Working knowledge of MS Office Products and Adobe. This position has no direct supervisory responsibilities however it may act as a team leader for special projects. This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This is largely a sedentary role; however, standing to scan documents is part of the process. No expected heavy lifting would be required. Position Type/Expected Hours of Work This is a part-time position. The organization has flexible start times. Evening and weekend work may be required as job duties demand. Travel This position may require some local travel. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Physical requirements of the position are subject to modification to reasonably accommodate individuals with disabilities. Thomas McGee is an Equal Opportunity Employer. Risk Strategies is the 9th largest privately held U.S. brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. With more than 30 specialty practices, Risk Strategies serves commercial companies, nonprofits, public entities, and individuals, and has access to all major insurance markets. Risk Strategies is an Accession Risk Management Group company, with over 200 offices and more than 5,000 employees across the U.S. and Canada. Our industry recognition includes being named a Great Place to Work, Best Places to Work in Insurance, and on the Inc. 5000 list as one of America's Fastest Growing Private Companies. We are committed to being good stewards for our company, culture, and communities by having a strong focus on Environmental, Social, and Governance issues. Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: ******************************** Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies' California Job Applicant Privacy Notice.

We are looking to hire 1-2 hard working individuals for our Central Ohio office. We currently have reps earning over $600k. We have plenty of pre-qualified leads . The right candidate can expect to have 2-4 leads daily. WHY Us? - Our product is rated #1 by Consumer Reports. - We are the largest Direct to Consumer Home Project Sales Company in the WORLD! - More than 400k installs this past year! - Factory direct and patented. Prospects can't shop around for. - We sell jobs with no money down. - Appointments take 1 hour, including paperwork. Jobs are installed as early as the same day you sell them. - Commissions are paid WEEKLY. - Average close rate: 65% --- WIN more than you lose. - Ask about being fast tracked into management. 95% of our managers nationwide were promoted from within. Please, NO rookies! We are only interested in the best of the best veteran closers that have two or more years of in-home selling using a one-call close approach. Reply with your resume. *No door to door & no telemarketing required *No, you do not have to generate your own leads or demo family *10% bonus if you do want to generate your own sales! *Only need to commute to office 3x per month

Connection has a fantastic opportunity through our Technical Staffing division for an IT Migration Technician. This is a short-term contract position with benefits. The IT Migration Technician will support enterprise Microsoft Office migration. This role will focus on coordinating with end users, connecting to workstations remotely, removing legacy Office installations, and installing Microsoft Enterprise Apps. Strong communication skills and prior migration experience are key to success in this role. Responsibilities Coordinate and schedule migration appointments directly with end users. Remotely connect to user workstations to perform Office suite upgrades. Uninstall legacy Microsoft Office versions and install Microsoft Enterprise Apps. Install Visio where applicable based on user licensing. Coordinate workstation upgrades with mailbox migration schedules (mailbox migrations handled by client). Troubleshoot basic installation and compatibility issues during the migration process. Document completed migrations and report status to the client team. Maintain clear, professional communication with users throughout the process. Qualifications Experience with Microsoft Office migrations or similar desktop application upgrades. Strong knowledge of Microsoft Office, Microsoft 365, and Enterprise Apps installations. Ability to remotely access and support Windows workstations. Excellent communication and customer service skills. Ability to work independently, manage time efficiently, and handle a high volume of migrations. Preferred Qualifications Prior experience with large-scale enterprise migrations. Familiarity with coordinating software upgrades alongside mailbox or tenant migrations. Experience installing Visio and managing Microsoft licensing scenarios.

Life Sciences and Healthcare Business Unit Senior Director - Business Unit IT Americas Would you like to join the Logistics Company for the World? DHL Supply Chain is just that. Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities… we look forward to exploring career possibilities with you! Job Description This role is responsible for directing IT project management staff, knowledge, skills, tools, and techniques to IT project activities in order to meet or exceed the needs and expectations of all projects stakeholders - including the customer. This includes the management of critical project components including project integration, scope, time, cost, quality, human resource, communications, risk, and procurement through all phases of the systems life cycle. Responsible for the coordinated management of a portfolio of projects to achieve a set of specific business objectives not available from managing projects individually. Directs programs from original concept, through IT solution definition and design to final implementation. Interfaces with all areas affected by the program including executive levels. Directs program strategy and objectives. Provides senior oversight of detailed work plans, schedules, program estimates, resource plans, and status reports. Directs program meetings, program tracking and analysis. Directs the review of program deliverables. Provides project management guidance and oversight to project teams. Provides IT thought leadership and continuous improvement for overall IT delivery performance. Communicates with IT Vice President and above regarding status of specific programs. Responsibilities Acts as a point of reference for the Sector as it relates to IT project management, including: Organizational Interfaces - * Directs and co-ordinates interaction with Business Unit Management Team - representing IT in the development of Business Strategy for the sector. Identify IT requirements in support of expanding business strategy for the assigned sector. * Directs efforts in assessing the fit of complex IT solutions and identifying gaps early for subsequent evaluation in the pursuit/solution development process. * Directs and co-ordinates participation in new product evaluations to define requirements and assess business fit for assigned sector or division. * Directs IT competency and capability in the early stages of lead and proposal development for all opportunities. * Directs the development of the IT section of response to customers RFP / RFI / RFQ's for new business opportunities for all opportunities. * Delivers, or directs staff in the delivery of, customer/partner presentations for all opportunities * Directs and co-ordinates productive business relationships with all levels of customer, business * partners, and vendor management. Project Planning & Administration - * Directs efforts to conceptualize a solution of significant scope across multiple applications and/or platforms. * Directs efforts to assist in the definition of all complex engagements to guide the most appropriate IT solution to the end user in concert with DHL Supply Chain and IT strategic direction. * Directs efforts for the creation, or assisting others in the creation, of the overall project work plan. * Directs others in the effective use and oversight of project administration processes including project initiation, labor tracking, status reporting, and basic project capital / expense tracking. * Provides experienced vendor co-ordination and management skills in the context of planning for overall project delivery; able to individually direct all IT groups - either in-house, customer, or third-party. Project Delivery - * Directs the completion of all project components to meet appropriate economic standards, ensure customer satisfaction, timely completion, and project profitability. * Directs staff to ensure overall project success. * Directs the co-ordination, communication, and development of detailed requirements in conjunction with the Analysts, Project Management, Operations, Solution Development, Application and Integration Development group(s). * Directs staff to assess project risks and develop timely, proactive plans to mitigate risk factors. * Directs staff to apply system development methodologies for custom and package application projects. Personnel - * Experienced and effective ability to provide direction, motivation, training, and decision support to project staff within the sector and across the entire sector. * Experienced and effective ability to leverage the competencies of project associates to enhance project quality and accelerate results. * Experienced and effective ability to recognize and manage staff diversity, performance and or personality conflicts. * Directs others in the completion of assignments through knowledge sharing. * Experienced and effective ability to deliver high quality performance reviews of project team participants. * Experienced and effective ability to recruit, develop, coach and counsel subordinates, General - * Experienced and effective ability to propose, refine, and implement project standards, policies, * procedures, and methodologies for DHL Supply Chain Business Unit IT. * Experienced and effective ability to understand and promote DHL Supply Chain's project lifecycle, concepts, principals, and business processes. * Apply broad understanding / knowledge of complex IT infrastructure components - e.g. networks, platforms, and operating systems. * Directs the development and management of fiscal budget for the assigned sector. * Requires no day-to-day supervision from IT management. Required Education and Experience Education - Required - Bachelors Degree or equivalent in a relevant business or technical subject. Desired - Masters Degree or equivalent in a relevant business or technical subject. Experience - * Minimum 15+ years experience in an IT environment. * Professional project or program management experience of system design, development, or integration projects (packaged and custom solutions). * Experience in planning major projects, including development of project proposals, business cases, project schedules, financial justification, etc. * Experience in the use of project management/planning software. Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays. Our Organization is an equal opportunity employer.

Under general direction, the IT Hardware Technician I addresses the daily operational management of the Bank's IT assets. Key Responsibilities / Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Manage hardware lifecycles including asset procurement, tracking, upgrades, end-of-life planning, and disposal. * Ensure hardware standards are documented, maintained, and enforced bank wide. * Image and deploy computers to end users with minimal direction. * Conduct routine field service work within branch network as needed with minimal direction. * Independently research validate and resolve defects and outages reported by end users. * When required, escalate issues to the appropriately experienced IT team member and/or external vendor. * Maintain informational, procedural, and troubleshooting documentation to department standards. * Ensure timely completion of personal deliverables, meet service level agreements, and follow departmental procedures. * Act as an escalation point for the IT Support Technician I. * Coordinate new user provisioning with IAM Specialists. * Maintain confidentiality and security of sensitive information. * Adhere to all corporate policies and procedures, Federal and State regulations, and laws. * Complete all mandatory annual compliance training. * Follow regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection and determent of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws. * Perform other duties and special projects as assigned. Job Requirements Education: * Associates degree in related field or equivalent combination of education and experience * CompTIA A+ certification or equivalent experience Required: * 2+ years of related experience. * Strong problem-solving and analytical skills. * Clear, accurate, and concise verbal and written communication skills. * Strong organization and time management skills. * Ability to quickly and independently learn new technologies and programs. * Ability to understand and use Bank policies and procedures to ensure operational efficiency and regulatory compliance. * Ability to work with confidential information appropriately. * Ability to think and act within guidelines and limitations of bank policy and assigned personal authority. * Valid Driver's License * Proficient in Microsoft Office products. Preferred: * Bachelor's degree in a related field * CompTIA Cloud+, CompTIA Security+, and CompTIA Network+ certifications. * Banking or financial services experience About HomeTrust Bank HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, Tennessee, and Georgia. Learn more at ************ Apply today to take your first steps towards joining this talented population of employees within a growing organization. Work Environment, Physical Requirements The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees. * This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines. * Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. * Physical activity requiring reaching, sifting, lifting to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required. * The employee will frequently communicate and must be able to exchange accurate information with others. * The employee may need to move around their office to attend meetings and to access files, machinery, or other job-related tools. * Up to 50% travel required depending on business need. * Offsite work may be required. * After hours and weekends, while not standard, are sometimes required. DISCLAIMER: HomeTrust Bank is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status, status as a protected veteran, or any other status protected by federal, state, or local law.

Join Intelligent Technical Solutions, a dynamic and growing company, as our Technician I. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service. Job Responsibilities This role is expected to be able to resolve the following technical issues with little or no assistance: Workstation operating system issues of any kind. Printer issues of any kind. Standard business application (Office, etc.) issues of any kind. Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance. Basic networking troubleshooting related to desktop connectivity. Answer incoming Quick Fix calls from clients. Participate in an on-call rotation to provide after-hours and weekend support for onsite and remote operations. Job Qualifications Experience with Windows and Mac OS troubleshooting. Prior experience in Helpdesk support or a similar role. Skilled in application troubleshooting, PC deployments/imaging, and user profile management. Proficient in supporting Office 365, MS Office, Adobe, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications. Experience with Managed Service Providers (MSPs) is highly desirable. Job KPIs First-touch closed: Each ticket that is completed with only one-time entry contributes to this number Utilization: The percentage of time that you are on the clock and billing time to client tickets CSAT: Scores filled out by clients using the rating system in tickets Job Requirements: A home office set up that meets the following: Computer: A working computer with a minimum of 8GB RAM and one of the following: Windows 11 with an Intel i5 or i7 (8th generation or newer), or AMD Ryzen 5 or 7 (2000 series or newer), or mac OS 12 or newer. Internet: Stable internet connection with at least 5 Mbps download and upload speeds. Audio Equipment: A quality headset with a noise-cancellation feature for meetings. Mobile Device: A smartphone capable of installing the Microsoft Authenticator app. Webcam: An HD webcam for video calls. 2nd Monitor UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop) A very strong cultural fit the ITS way (Our core values will be discussed during the interview) Excellent command of the English language both spoken and written Able to work full time 40 hrs. a week: 8:00 AM to 5:00 PM PST (Monday to Friday) Able to pass our online behavior and cognitive assessments. Preferably, at least two of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, 3cx Basic Certified Engineer. Able to provide NBI Clearance (for PH applicants). Compensation: Pay rates start at $4.59/hr up to $6.89/hr and vary by experience and location. Benefits: Comprehensive Health Plans / HMO (Employee & Dependent/s) Life Insurance Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions) Paid Time Off (starts at 15 days per year) Maternity/Paternity Leave Paid US Holiday Night Shift Bonus Salary Advancement/Loan Health & Wellness Program Company-paid training and certification