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Clerk specialist vs claims clerk

The differences between clerks specialist and claims clerks can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a clerk specialist, becoming a claims clerk takes usually requires 2-4 years. Additionally, a clerk specialist has an average salary of $34,038, which is higher than the $32,815 average annual salary of a claims clerk.

The top three skills for a clerk specialist include data entry, office equipment and customer service. The most important skills for a claims clerk are data entry, customer service, and clerical support.

Clerk specialist vs claims clerk overview

Clerk SpecialistClaims Clerk
Yearly salary$34,038$32,815
Hourly rate$16.36$15.78
Growth rate-5%-3%
Number of jobs90,96778,588
Job satisfaction--
Most common degreeBachelor's Degree, 36%Bachelor's Degree, 31%
Average age4744
Years of experience24

What does a clerk specialist do?

A Clerk Specialist is an information clerk that people can refer to when they have inquiries. Businesses place the Clerk Specialist under the umbrella of a receptionist and are often highly knowledgeable of company policies, provide solutions to problems, and handle customer complaints. A Clerk Specialist's main requirements are strong interpersonal communication skills and a high tolerance when under pressure.

What does a claims clerk do?

Claims clerks review the forms and documents for insurance claims to check for missing information and attachments. The data they obtain is entered into their database for safekeeping and quick retrieval. They should know the answers to their clients' questions about the regulations, policies, and procedures covered by their insurance policy. These clerks prepare documents that their agents use to present to their clients. When working for this position, a person must have the ability to communicate well and be familiar with computer applications.

Clerk specialist vs claims clerk salary

Clerks specialist and claims clerks have different pay scales, as shown below.

Clerk SpecialistClaims Clerk
Average salary$34,038$32,815
Salary rangeBetween $26,000 And $43,000Between $27,000 And $39,000
Highest paying CityProvidence, RI-
Highest paying stateMassachusetts-
Best paying companyLifespan-
Best paying industryEnergy-

Differences between clerk specialist and claims clerk education

There are a few differences between a clerk specialist and a claims clerk in terms of educational background:

Clerk SpecialistClaims Clerk
Most common degreeBachelor's Degree, 36%Bachelor's Degree, 31%
Most common majorBusinessBusiness
Most common collegeWestern Carolina University-

Clerk specialist vs claims clerk demographics

Here are the differences between clerks specialist' and claims clerks' demographics:

Clerk SpecialistClaims Clerk
Average age4744
Gender ratioMale, 22.7% Female, 77.3%Male, 17.5% Female, 82.5%
Race ratioBlack or African American, 10.2% Unknown, 4.5% Hispanic or Latino, 22.7% Asian, 7.3% White, 54.3% American Indian and Alaska Native, 1.0%Black or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5%
LGBT Percentage6%11%

Differences between clerk specialist and claims clerk duties and responsibilities

Clerk specialist example responsibilities.

  • Manage orthopedic accounts regarding payment posting through IDX medical systems.
  • Assist in preliminary budget, preparation; prepare departmental payroll, statistical data and reports.
  • Check visitation/meeting rooms for cleanliness; print daily visitation/meeting room schedules; and escort parents/attendees to visitation/meeting rooms.
  • Answer phones with the ability to provide accurate information and education on the communicability and disease process of tuberculosis.

Claims clerk example responsibilities.

  • Manage adding and removing vendors through claims automate system to ensure they are in compliance with IRS regulations.
  • File commercial, worker's comp, Medicare, and Medicaid claims to insurance carriers and employers.
  • Open and sort mail by claim types (HCPA UB 92 and T18).
  • Process medical HMO claims, POS claims, PPO claims and fee for service claims.
  • Review, scan, and file HCFA forms
  • Audit paper claims for accuracy in CPT and ICD9 codes.
    • Show more

Clerk specialist vs claims clerk skills

Common clerk specialist skills
  • Data Entry, 18%
  • Office Equipment, 15%
  • Customer Service, 13%
  • Front Desk, 5%
  • Payroll, 5%
  • Computer System, 5%
Common claims clerk skills
  • Data Entry, 26%
  • Customer Service, 9%
  • Clerical Support, 7%
  • Computer System, 5%
  • Medical Claims, 4%
  • Process Claims, 4%

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Updated January 8, 2025

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