Clerk specialist vs operations clerk

The differences between clerks specialist and operations clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a clerk specialist and an operations clerk. Additionally, a clerk specialist has an average salary of $34,038, which is higher than the $33,746 average annual salary of an operations clerk.

The top three skills for a clerk specialist include data entry, office equipment and customer service. The most important skills for an operations clerk are customer service, data entry functions, and computer system.

Clerk specialist vs operations clerk overview

	Clerk Specialist	Operations Clerk
Yearly salary	$34,038	$33,746
Hourly rate	$16.36	$16.22
Growth rate	-5%	-5%
Number of jobs	90,967	158,449
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 36%	Bachelor's Degree, 38%
Average age	47	47
Years of experience	2	2

What does a clerk specialist do?

A Clerk Specialist is an information clerk that people can refer to when they have inquiries. Businesses place the Clerk Specialist under the umbrella of a receptionist and are often highly knowledgeable of company policies, provide solutions to problems, and handle customer complaints. A Clerk Specialist's main requirements are strong interpersonal communication skills and a high tolerance when under pressure.

What does an operations clerk do?

An operations clerk is responsible for performing administrative and clerical duties, ensuring smooth business operations. Operations clerks often handle customer service, respond to customers' inquiries and concerns, and direct guests to appropriate departments. They also manage data entry tasks, update customers or employees' information to the database, create business reports, identify potential clients through cold calls and e-mails, sort and file documents, and monitor inventories. An operations clerk must have excellent time-management and organizational skills to follow office procedures and meet deadlines.

Clerk specialist vs operations clerk salary

Clerks specialist and operations clerks have different pay scales, as shown below.

	Clerk Specialist	Operations Clerk
Average salary	$34,038	$33,746
Salary range	Between $26,000 And $43,000	Between $27,000 And $41,000
Highest paying City	Providence, RI	Boston, MA
Highest paying state	Massachusetts	Massachusetts
Best paying company	Lifespan	Ncar - The National Center For Atmospheric Research
Best paying industry	Energy	Manufacturing

Differences between clerk specialist and operations clerk education

There are a few differences between a clerk specialist and an operations clerk in terms of educational background:

	Clerk Specialist	Operations Clerk
Most common degree	Bachelor's Degree, 36%	Bachelor's Degree, 38%
Most common major	Business	Business
Most common college	Western Carolina University	Western Carolina University

Clerk specialist vs operations clerk demographics

Here are the differences between clerks specialist' and operations clerks' demographics:

	Clerk Specialist	Operations Clerk
Average age	47	47
Gender ratio	Male, 22.7% Female, 77.3%	Male, 31.7% Female, 68.3%
Race ratio	Black or African American, 10.2% Unknown, 4.5% Hispanic or Latino, 22.7% Asian, 7.3% White, 54.3% American Indian and Alaska Native, 1.0%	Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 19.5% Asian, 9.2% White, 55.2% American Indian and Alaska Native, 1.1%
LGBT Percentage	6%	6%

Differences between clerk specialist and operations clerk duties and responsibilities

Clerk specialist example responsibilities.

Manage orthopedic accounts regarding payment posting through IDX medical systems.
Assist in preliminary budget, preparation; prepare departmental payroll, statistical data and reports.
Check visitation/meeting rooms for cleanliness; print daily visitation/meeting room schedules; and escort parents/attendees to visitation/meeting rooms.
Answer phones with the ability to provide accurate information and education on the communicability and disease process of tuberculosis.

Operations clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Input global notes in CRT.
Retrieve documents to be send to the IRS.
Encode checks with 10 key hardware TRP or NCR machines.
Register patients in the HMS system.
Research case law using Internet and Westlaw software.

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Clerk specialist vs operations clerk skills

Common clerk specialist skills

Data Entry, 18%
Office Equipment, 15%
Customer Service, 13%
Front Desk, 5%
Payroll, 5%
Computer System, 5%

Common operations clerk skills

Customer Service, 25%
Data Entry Functions, 8%
Computer System, 7%
Payroll, 6%
Office Equipment, 4%
Provide Clerical Support, 4%

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Updated January 8, 2025

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