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Clerk specialist vs support clerk

The differences between clerks specialist and support clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a clerk specialist and a support clerk. Additionally, a support clerk has an average salary of $35,159, which is higher than the $34,038 average annual salary of a clerk specialist.

The top three skills for a clerk specialist include data entry, office equipment and customer service. The most important skills for a support clerk are customer service, data entry, and patients.

Clerk specialist vs support clerk overview

Clerk SpecialistSupport Clerk
Yearly salary$34,038$35,159
Hourly rate$16.36$16.90
Growth rate-5%-5%
Number of jobs90,967163,168
Job satisfaction--
Most common degreeBachelor's Degree, 36%Bachelor's Degree, 38%
Average age4747
Years of experience22

What does a clerk specialist do?

A Clerk Specialist is an information clerk that people can refer to when they have inquiries. Businesses place the Clerk Specialist under the umbrella of a receptionist and are often highly knowledgeable of company policies, provide solutions to problems, and handle customer complaints. A Clerk Specialist's main requirements are strong interpersonal communication skills and a high tolerance when under pressure.

What does a support clerk do?

A support clerk is primarily in charge of performing administrative support tasks in an office, making the daily workflow easier. Their responsibilities typically include preparing and processing documentation, answering and forwarding calls, handling correspondence, disseminating and organizing files, and running errands as needed. They may also update databases, maintaining records of all transactions. Furthermore, as a support clerk, it is essential to maintain an active communication line with staff, coordinating to ensure efficient and smooth workplace operations.

Clerk specialist vs support clerk salary

Clerks specialist and support clerks have different pay scales, as shown below.

Clerk SpecialistSupport Clerk
Average salary$34,038$35,159
Salary rangeBetween $26,000 And $43,000Between $22,000 And $54,000
Highest paying CityProvidence, RISan Diego, CA
Highest paying stateMassachusettsHawaii
Best paying companyLifespanLos Alamos National Laboratory
Best paying industryEnergyGovernment

Differences between clerk specialist and support clerk education

There are a few differences between a clerk specialist and a support clerk in terms of educational background:

Clerk SpecialistSupport Clerk
Most common degreeBachelor's Degree, 36%Bachelor's Degree, 38%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityStanford University

Clerk specialist vs support clerk demographics

Here are the differences between clerks specialist' and support clerks' demographics:

Clerk SpecialistSupport Clerk
Average age4747
Gender ratioMale, 22.7% Female, 77.3%Male, 26.1% Female, 73.9%
Race ratioBlack or African American, 10.2% Unknown, 4.5% Hispanic or Latino, 22.7% Asian, 7.3% White, 54.3% American Indian and Alaska Native, 1.0%Black or African American, 10.7% Unknown, 4.6% Hispanic or Latino, 20.6% Asian, 8.4% White, 54.6% American Indian and Alaska Native, 1.0%
LGBT Percentage6%6%

Differences between clerk specialist and support clerk duties and responsibilities

Clerk specialist example responsibilities.

  • Manage orthopedic accounts regarding payment posting through IDX medical systems.
  • Assist in preliminary budget, preparation; prepare departmental payroll, statistical data and reports.
  • Check visitation/meeting rooms for cleanliness; print daily visitation/meeting room schedules; and escort parents/attendees to visitation/meeting rooms.
  • Answer phones with the ability to provide accurate information and education on the communicability and disease process of tuberculosis.

Support clerk example responsibilities.

  • Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
  • Inform eligible or potentially eligible individuals with Medicaid cover service and how to use them.
  • Assist in development and creation of provider workshop materials to include manuals, PowerPoint presentations, and registration materials.
  • Organize and locate inventory and update companies QuickBooks.
  • Prepare subpoenas for document production, deposition and trial appearance/testimony.
  • Record results in database from medical questionnaires complete by individuals presenting Medicaid claims.
    • Show more

Clerk specialist vs support clerk skills

Common clerk specialist skills
  • Data Entry, 18%
  • Office Equipment, 15%
  • Customer Service, 13%
  • Front Desk, 5%
  • Payroll, 5%
  • Computer System, 5%
Common support clerk skills
  • Customer Service, 19%
  • Data Entry, 15%
  • Patients, 10%
  • Clerical Support, 6%
  • Medical Terminology, 6%
  • Office Equipment, 5%

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Updated January 8, 2025

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