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Client care coordinator vs service coordinator

The differences between client care coordinators and service coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a client care coordinator and a service coordinator. Additionally, a service coordinator has an average salary of $40,792, which is higher than the $33,026 average annual salary of a client care coordinator.

The top three skills for a client care coordinator include client care, social work and home health. The most important skills for a service coordinator are customer service, social work, and patients.

Client care coordinator vs service coordinator overview

Client Care CoordinatorService Coordinator
Yearly salary$33,026$40,792
Hourly rate$15.88$19.61
Growth rate12%12%
Number of jobs128,59355,922
Job satisfaction5-
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 60%
Average age4343
Years of experience1212

What does a client care coordinator do?

A client care coordinator is a health care professional who arranges and coordinates services for patients, ensuring they receive optimal care. They usually meet with patients to identify their health care needs, develop personalized care plans, monitor the patients' conditions, and document their progress. They also assist patients by answering inquiries, helping them understand their health conditions and treatment procedures, and referring them to other services. Moreover, as a client care coordinator, it is essential to assist care teams, all while implementing facility standards and regulations.

What does a service coordinator do?

A service coordinator is responsible for assisting the management team in providing the best services for the clients based on their specifications. Service coordinators' duties include managing clients' requests and inquiries, providing client updates, monitoring changes and plan adjustments, and recommending strategic procedures to improve services. Service coordinators must be highly-knowledgeable with the matters concerning the organization they work for, ensuring that they could explain their products and services well to meet clients' needs.

Client care coordinator vs service coordinator salary

Client care coordinators and service coordinators have different pay scales, as shown below.

Client Care CoordinatorService Coordinator
Average salary$33,026$40,792
Salary rangeBetween $22,000 And $48,000Between $29,000 And $56,000
Highest paying City-Washington, DC
Highest paying state-Maine
Best paying company-Mt. San Antonio College
Best paying industry-Government

Differences between client care coordinator and service coordinator education

There are a few differences between a client care coordinator and a service coordinator in terms of educational background:

Client Care CoordinatorService Coordinator
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 60%
Most common majorBusinessBusiness
Most common collegeSUNY at BinghamtonSUNY at Binghamton

Client care coordinator vs service coordinator demographics

Here are the differences between client care coordinators' and service coordinators' demographics:

Client Care CoordinatorService Coordinator
Average age4343
Gender ratioMale, 14.2% Female, 85.8%Male, 28.5% Female, 71.5%
Race ratioBlack or African American, 10.7% Unknown, 4.6% Hispanic or Latino, 21.8% Asian, 6.1% White, 55.2% American Indian and Alaska Native, 1.6%Black or African American, 11.0% Unknown, 4.7% Hispanic or Latino, 21.0% Asian, 6.7% White, 55.0% American Indian and Alaska Native, 1.6%
LGBT Percentage11%11%

Differences between client care coordinator and service coordinator duties and responsibilities

Client care coordinator example responsibilities.

  • Manage caseload by providing care coordination to individuals with a primary intellectual/developmental disability diagnosis all of whom receive community-base waiver services.
  • Maintain all confidential personnel files, and CPR compliance records.
  • Complete CEU's in CPR, administering medications, and client hold/release techniques.
  • Assist clients with house work.-Arrange medications for clients.-Shop for groceries and prepare meals.-Transportation for clients to.
  • Conduct weekly progressmeetings with rehabilitation physicians and therapists.
  • Pursue patients for payment obligations when insurance default as permitted by law or contractual relationship.
  • Show more

Service coordinator example responsibilities.

  • Manage social media communication including Facebook, Pinterest, and blog.
  • Manage a pilot program providing diversion services to clients refer by DCF.
  • Manage the MSW staff and coordinate all social service and select patient service activities.
  • Manage caseload of 30 DD citizens, coordinate eligibility benefits.
  • Manage SharePoint inventory repository and assign access levels to new hires as needed.
  • Supervise and train direct care workers in CPR, care of clients, policy and procedures.
  • Show more

Client care coordinator vs service coordinator skills

Common client care coordinator skills
  • Client Care, 14%
  • Social Work, 14%
  • Home Health, 9%
  • Mental Health, 8%
  • Patients, 7%
  • Senior Care, 6%
Common service coordinator skills
  • Customer Service, 19%
  • Social Work, 14%
  • Patients, 7%
  • Social Services, 5%
  • Service Coordination, 3%
  • Data Entry, 3%

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