Client care representative vs consumer sales representative

The differences between client care representatives and consumer sales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a client care representative and a consumer sales representative. Additionally, a consumer sales representative has an average salary of $38,514, which is higher than the $33,832 average annual salary of a client care representative.

The top three skills for a client care representative include PET, client care and client service. The most important skills for a consumer sales representative are broadband, product knowledge, and inbound calls.

Client care representative vs consumer sales representative overview

	Client Care Representative	Consumer Sales Representative
Yearly salary	$33,832	$38,514
Hourly rate	$16.27	$18.52
Growth rate	-4%	-4%
Number of jobs	237,202	216,394
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 57%
Average age	40	40
Years of experience	12	12

What does a client care representative do?

A client care representative provides service and product information and resolves potential issues. These representatives use the internet and phone to respond to client queries, understand client needs, and resolve client concerns. They attract possible customers by answering service and product questions. The representatives open customer accounts by account information recording. They maintain financial accounts through customer adjustment processing. The skills they need to develop include documentation, listening, market knowledge, information analysis, and customer service.

What does a consumer sales representative do?

Customer sales representatives' primary role is to present their employer's offerings to potential buyers. They may work out of an office, travel to conferences where their offerings might be suitable to attendees. It is their responsibility as customer sales representatives to get people to buy physical items, such as cars, new windows for their home, and skincare products. They perform a variety of tasks promoting their employer's offerings, sell policies for insurance companies, promote bundle deals for telecommunication industries, gym membership plans, and persuade parents to let their children join the tutoring system.

Client care representative vs consumer sales representative salary

Client care representatives and consumer sales representatives have different pay scales, as shown below.

	Client Care Representative	Consumer Sales Representative
Average salary	$33,832	$38,514
Salary range	Between $25,000 And $44,000	Between $21,000 And $67,000
Highest paying City	Anchorage, AK	-
Highest paying state	Alaska	-
Best paying company	Northwestern Mutual	-
Best paying industry	Manufacturing	-

Differences between client care representative and consumer sales representative education

There are a few differences between a client care representative and a consumer sales representative in terms of educational background:

	Client Care Representative	Consumer Sales Representative
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 57%
Most common major	Business	Business
Most common college	-	-

Client care representative vs consumer sales representative demographics

Here are the differences between client care representatives' and consumer sales representatives' demographics:

	Client Care Representative	Consumer Sales Representative
Average age	40	40
Gender ratio	Male, 22.8% Female, 77.2%	Male, 39.8% Female, 60.2%
Race ratio	Black or African American, 11.1% Unknown, 5.2% Hispanic or Latino, 21.4% Asian, 6.7% White, 54.9% American Indian and Alaska Native, 0.7%	Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 19.4% Asian, 6.8% White, 56.2% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between client care representative and consumer sales representative duties and responsibilities

Client care representative example responsibilities.

Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Verify medicaid waive eligibility for non-emergency transportation.
Educate clients regarding proper distributions according to IRS regulations.

Consumer sales representative example responsibilities.

Join online marketplace specializing in local deals to manage customer engagements while providing industry-best service.
Enroll consumer in health insurance supply information on different health plan medicaid, chp, episode etc
Verify medicaid waive eligibility for non-emergency transportation.
Make both inbound and outbound calls in order to sell DIRECTV products including upgrading services.
Verify medicaid waive eligibility for non-emergency transportation.

Client care representative vs consumer sales representative skills

Common client care representative skills

PET, 18%
Client Care, 15%
Client Service, 8%
Outbound Calls, 7%
Phone Calls, 7%
Customer Care, 5%

Common consumer sales representative skills

Broadband, 40%
Product Knowledge, 8%
Inbound Calls, 7%
Outbound Calls, 5%
Data Entry, 4%
Phone Calls, 3%

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Office and Administrative Industry
Client Care Representative
Client Care Representative vs Consumer Sales Representative

Updated January 8, 2025

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