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The differences between client managers and relationship managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a client manager and a relationship manager. Additionally, a client manager has an average salary of $88,768, which is higher than the $83,761 average annual salary of a relationship manager.
The top three skills for a client manager include customer service, account management and client facing. The most important skills for a relationship manager are client relationships, work ethic, and strong work ethic.
| Client Manager | Relationship Manager | |
| Yearly salary | $88,768 | $83,761 |
| Hourly rate | $42.68 | $40.27 |
| Growth rate | 5% | 5% |
| Number of jobs | 118,707 | 72,920 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 69% |
| Average age | 46 | 46 |
| Years of experience | 8 | 8 |
A client manager acts as a liaison between the company and its clients. You are expected to ensure client satisfaction and excellent customer service. Your duties typically include managing client relationships, delivering proposals, and developing account plans. In addition, you are responsible for improving customer experience, communicating with customers and answering their inquiries, and managing and resolving conflicts. As a client manager, you are expected to supervise clients and internal teams, lead the execution of projects, and to work with clients and partner agencies in developing business objectives.
A relationship manager is responsible for maintaining a positive and professional relationship with customers and business partners, ensuring the highest customer satisfaction and good reputation. Relationship managers advise management on identifying business opportunities by analyzing the current market trends that would help generate revenues and increase its profitability. They connect with the marketing and sales team for product and services innovation, create compelling sales pitches, and develop customer service processes to assist customers with their inquiries and concerns efficiently.
Client managers and relationship managers have different pay scales, as shown below.
| Client Manager | Relationship Manager | |
| Average salary | $88,768 | $83,761 |
| Salary range | Between $59,000 And $132,000 | Between $56,000 And $123,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | New York |
| Best paying company | Baker McKenzie | |
| Best paying industry | Technology | Finance |
There are a few differences between a client manager and a relationship manager in terms of educational background:
| Client Manager | Relationship Manager | |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 69% |
| Most common major | Business | Business |
| Most common college | University of Southern California | University of Southern California |
Here are the differences between client managers' and relationship managers' demographics:
| Client Manager | Relationship Manager | |
| Average age | 46 | 46 |
| Gender ratio | Male, 47.8% Female, 52.2% | Male, 53.5% Female, 46.5% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 7% |