Post job

Client manager vs relationship manager

The differences between client managers and relationship managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a client manager and a relationship manager. Additionally, a client manager has an average salary of $88,768, which is higher than the $83,761 average annual salary of a relationship manager.

The top three skills for a client manager include customer service, account management and client facing. The most important skills for a relationship manager are client relationships, work ethic, and strong work ethic.

Client manager vs relationship manager overview

Client ManagerRelationship Manager
Yearly salary$88,768$83,761
Hourly rate$42.68$40.27
Growth rate5%5%
Number of jobs118,70772,920
Job satisfaction--
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 69%
Average age4646
Years of experience88

What does a client manager do?

A client manager acts as a liaison between the company and its clients. You are expected to ensure client satisfaction and excellent customer service. Your duties typically include managing client relationships, delivering proposals, and developing account plans. In addition, you are responsible for improving customer experience, communicating with customers and answering their inquiries, and managing and resolving conflicts. As a client manager, you are expected to supervise clients and internal teams, lead the execution of projects, and to work with clients and partner agencies in developing business objectives.

What does a relationship manager do?

A relationship manager is responsible for maintaining a positive and professional relationship with customers and business partners, ensuring the highest customer satisfaction and good reputation. Relationship managers advise management on identifying business opportunities by analyzing the current market trends that would help generate revenues and increase its profitability. They connect with the marketing and sales team for product and services innovation, create compelling sales pitches, and develop customer service processes to assist customers with their inquiries and concerns efficiently.

Client manager vs relationship manager salary

Client managers and relationship managers have different pay scales, as shown below.

Client ManagerRelationship Manager
Average salary$88,768$83,761
Salary rangeBetween $59,000 And $132,000Between $56,000 And $123,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaNew York
Best paying companyBaker McKenzieGoogle
Best paying industryTechnologyFinance

Differences between client manager and relationship manager education

There are a few differences between a client manager and a relationship manager in terms of educational background:

Client ManagerRelationship Manager
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 69%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Client manager vs relationship manager demographics

Here are the differences between client managers' and relationship managers' demographics:

Client ManagerRelationship Manager
Average age4646
Gender ratioMale, 47.8% Female, 52.2%Male, 53.5% Female, 46.5%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between client manager and relationship manager duties and responsibilities

Client manager example responsibilities.

  • Manage team to achieve and maintain monthly KPI goals.
  • Lead successful CIO level customer sit turnaround at key strategic accounts.
  • Cloud base services for on premise and/or off premise SaaS and manage services.
  • Manage all KPI's and create strategic plans for improvement; manage and execute consultant events.
  • Develop a client base by offering security, storage & virtualization, application development and manage services.
  • Manage global account teams in the pursuit of new business opportunities through the RFP process and/or client presentations.
  • Show more

Relationship manager example responsibilities.

  • Manage both general and bankruptcy FHLMC loans.
  • Demonstrate ability to manage a portfolio with a concentration in loan modifications for HAMP and FNMA.
  • Lead the district in sales by initiating and document a proactive customer profiling effort and sale calls.
  • Oversee and manages all incoming and outgoing automate clearing house (ACH) transfer of electronic fund.
  • Process annuities, insurance policies, office bills, manage correspondence, and maintain require files and accounts.
  • Manage the west coast territory to research and analyze which healthcare facilities would benefit from the services offer.
  • Show more

Client manager vs relationship manager skills

Common client manager skills
  • Customer Service, 12%
  • Account Management, 10%
  • Client Facing, 8%
  • Client Service, 7%
  • Client Management, 5%
  • Healthcare, 5%
Common relationship manager skills
  • Client Relationships, 11%
  • Work Ethic, 10%
  • Strong Work Ethic, 10%
  • Financial Services, 9%
  • Taking Care, 5%
  • Customer Service, 5%

Browse executive management jobs