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The differences between client relations representatives and customer relations representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a client relations representative and a customer relations representative. Additionally, a client relations representative has an average salary of $39,786, which is higher than the $38,632 average annual salary of a customer relations representative.
The top three skills for a client relations representative include client accounts, client relations and strong problem-solving. The most important skills for a customer relations representative are customer relations, customer complaints, and team-oriented environment.
| Client Relations Representative | Customer Relations Representative | |
| Yearly salary | $39,786 | $38,632 |
| Hourly rate | $19.13 | $18.57 |
| Growth rate | -4% | -4% |
| Number of jobs | 247,592 | 235,295 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 51% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
Client relations representatives primarily maintain customer relations and try to reach out to new prospective clients. They provide service and product information to customers and resolve related issues. They respond to clients through the internet and phone to understand client needs and resolve their concerns. It is their job to attract prospective customers. They maintain the financial accounts of their clients through customer adjustment. The skills to develop for this job include documentation, market knowledge, and customer service.
A customer relations representative is responsible for providing the highest customer service by interacting with customers to respond to their inquiries and concerns, process their requests, and resolve their complaints. Customer relations representatives assist the customers with their needs by offering products and services according to their requirements and budget limitations. They may also sell newly launched products to the customers, discuss features and usability, and generate payments and delivery details. A customer relations representative must have excellent communication and organizational skills to maintain healthy business relationships with the customers to achieve the company's long-term goals and objectives.
Client relations representatives and customer relations representatives have different pay scales, as shown below.
| Client Relations Representative | Customer Relations Representative | |
| Average salary | $39,786 | $38,632 |
| Salary range | Between $26,000 And $59,000 | Between $29,000 And $50,000 |
| Highest paying City | - | New York, NY |
| Highest paying state | - | New Jersey |
| Best paying company | - | Cook Children's Medical Center |
| Best paying industry | - | Finance |
There are a few differences between a client relations representative and a customer relations representative in terms of educational background:
| Client Relations Representative | Customer Relations Representative | |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 51% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between client relations representatives' and customer relations representatives' demographics:
| Client Relations Representative | Customer Relations Representative | |
| Average age | 40 | 40 |
| Gender ratio | Male, 32.0% Female, 68.0% | Male, 29.8% Female, 70.2% |
| Race ratio | Black or African American, 12.0% Unknown, 5.3% Hispanic or Latino, 20.4% Asian, 7.2% White, 54.4% American Indian and Alaska Native, 0.7% | Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 20.3% Asian, 6.3% White, 55.8% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |