Client relations representative vs customer sales representative

The differences between client relations representatives and customer sales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a client relations representative and a customer sales representative. Additionally, a client relations representative has an average salary of $39,786, which is higher than the $38,744 average annual salary of a customer sales representative.

The top three skills for a client relations representative include client accounts, client relations and strong problem-solving. The most important skills for a customer sales representative are customer service, product knowledge, and customer sales.

Client relations representative vs customer sales representative overview

	Client Relations Representative	Customer Sales Representative
Yearly salary	$39,786	$38,744
Hourly rate	$19.13	$18.63
Growth rate	-4%	-4%
Number of jobs	247,592	303,801
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 37%
Average age	40	40
Years of experience	12	12

What does a client relations representative do?

Client relations representatives primarily maintain customer relations and try to reach out to new prospective clients. They provide service and product information to customers and resolve related issues. They respond to clients through the internet and phone to understand client needs and resolve their concerns. It is their job to attract prospective customers. They maintain the financial accounts of their clients through customer adjustment. The skills to develop for this job include documentation, market knowledge, and customer service.

What does a customer sales representative do?

The primary role of customer service representatives is to help customers with questions and complaints. It is also their duties and responsibilities to provide customers with information about services and products, take and process orders, and process returns and modifications. They also store records of customer transactions and interactions and provide feedback on customer service efficacy. Customer service representatives must also ensure that they can give customer satisfaction and offer the best professional support.

Client relations representative vs customer sales representative salary

Client relations representatives and customer sales representatives have different pay scales, as shown below.

	Client Relations Representative	Customer Sales Representative
Average salary	$39,786	$38,744
Salary range	Between $26,000 And $59,000	Between $27,000 And $54,000
Highest paying City	-	Santa Rosa, CA
Highest paying state	-	Hawaii
Best paying company	-	Merck
Best paying industry	-	Finance

Differences between client relations representative and customer sales representative education

There are a few differences between a client relations representative and a customer sales representative in terms of educational background:

	Client Relations Representative	Customer Sales Representative
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 37%
Most common major	Business	Business
Most common college	-	-

Client relations representative vs customer sales representative demographics

Here are the differences between client relations representatives' and customer sales representatives' demographics:

	Client Relations Representative	Customer Sales Representative
Average age	40	40
Gender ratio	Male, 32.0% Female, 68.0%	Male, 44.9% Female, 55.1%
Race ratio	Black or African American, 12.0% Unknown, 5.3% Hispanic or Latino, 20.4% Asian, 7.2% White, 54.4% American Indian and Alaska Native, 0.7%	Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 24.4% Asian, 6.8% White, 52.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between client relations representative and customer sales representative duties and responsibilities

Client relations representative example responsibilities.

Manage calendars; compile account records; create PowerPoint presentations for vendors, customers and investors.
Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Download, deploy, and troubleshoot credit card terminals.
Diagnose and troubleshoot a variety of issues including patient relations, pricing, systems issues and turn-around-time.
Facilitate prescriptions pick-ups for hospice patients in an expedite manner and meet HIPPA requirements on a consistent basis.
Develop event and premium presentation decks using PowerPoint.

Customer sales representative example responsibilities.

Manage call center productivity levels by maintaining CSR schedule adherence.
Help customers if internet are running slow, if phone are not working, and also help to troubleshoot with them.
Practice good housekeeping methods and overall cleanliness.
Maintain cleanliness and organization of inventory within the assigned department.
Require to troubleshoot products and instruct customers on their proper use/warranty/options.
Work closely with sales director on scheduling, motivation of representations and setting up promotional events.

Client relations representative vs customer sales representative skills

Common client relations representative skills

Client Accounts, 18%
Client Relations, 14%
Strong Problem-Solving, 7%
Financial Institutions, 7%
Customer Satisfaction, 6%
HR, 5%

Common customer sales representative skills

Customer Service, 19%
Product Knowledge, 13%
Customer Sales, 9%
Cleanliness, 8%
Excellent Interpersonal, 6%
Social Media Marketing, 5%

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Office and Administrative Industry
Client Relations Representative
Client Relations Representative vs Customer Sales Representative

Updated January 8, 2025

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