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Client relations representative entry level jobs

- 404 jobs
  • Customer Support, Customer Service, Collection Representative

    Ask Consulting

    Columbus, OH

    "All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Customer Support, Customer Service, Collection Representative Location: Columbus, OH 43219, USA Duration: 12+ Months Contract Pay Range: $20-22.22/hr. Job Description: Provide dedicated one-on-one client support throughout the inheritance process Communicate proactively with clients and beneficiaries via phone and email to ensure transparency and empathy Process and follow up on client service requests to ensure timely and accurate completion Set and manage client expectations in line with internal Service Level Agreements (SLAs) Deliver world-class customer service to internal and external stakeholders Research, resolve, and escalate issues efficiently to ensure client satisfaction About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
    $20-22.2 hourly 1d ago
  • Associate Client Advocate - Midwest Region

    Willis Towers Watson

    Columbus, OH

    WTW is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, WTW has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas - the dynamic formula that drives business performance. Together, we unlock potential. Learn more at wtwco.com. Description The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal delivery activities. The ACA is responsible for supporting client relationships, strategy development, and execution at the insurance program level. This role works in conjunction with a Producer and Client Advocate within our Retail & Distribution Industry Vertical Division (IVD). The Associate Client Advocate (ACA) owns client service activities and client engagement in those activities through daily coordination with an assigned Client Specialist in our Global Service Delivery (GSD) Team. The ACA is the primary point of contact for providing all service, escalation, and placement to meet the client's insurance and risk management needs. The ACA has a strong connection to the client's business with a fundamental understanding of its industry and aids in opportunities to maximize the profitability of existing clients by supporting new business efforts. The primary responsibility of the Associate Client Advocate is to provide an exceptional client experience, with a primary focus on direct client engagement and retention of that business. This includes engaging with sales and broking to understand marketplace changes, design and deliver client presentations/proposals, assist and respond to defensive RFPs, and attend oral presentations where required. As an ACA you are expected to have: * Basic negotiation skills and demonstrated experience * Basic account management skills and demonstrated experience * Basic project management skills and demonstrated experience * Strong presentation skills * Ability to adapt to change * Solid organization skills * Ability to mentor a Client Specialist colleague As an ACA you have the potential to serve as a mentor to other ACAs, a partner/ team member for others within your IVD, or an ACA Leader. Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. The Role * Retains existing book of business, develops, and strengthens client relationships * Identifies, engages, and integrates delivery of all WTW internal resources to deliver an exceptional client experience * Provides direct or supporting strategic planning and consulting advice to clients; monitors insurance and risk management needs in collaboration with WTW resource, practice, and industry groups. * Recommend appropriate solutions throughout the policy term (including acquisition due diligence) * Maximizes the profitability of the client account & drives retention of that business * In collaboration with the Client Advocate, actively expands existing client relationships and supports new business prospecting * Collaborates with client teams during Internal and External Strategy Meetings * Engages with sales and broking to understand marketplace changes * Supports the fee/compensation agreement and overall client invoicing processes * Supports defensive RFP responses * Aids in the design and delivery of full client presentations/proposals, client advocacy reports, client service plans and schedules * Coordinates the renewal process to establish and implement the client-specific renewal strategy, collaborates with WTW resources and industry groups to develop and deliver renewal to clients * Ensures all policy requirements (legal, regulatory & compliance) are met * Client-level coordination & management of all service delivery (GSD) * Engage Service Liaisons (Subject Matter Expert or Client Operations Specialist) on escalations * Gather and receive all client information working in collaboration with the Client Specialist * Responsible for coordination of all service delivery activities such as audits, completing second pair of eyes review on policies, resolving all accounting issues, managing aged receivables and bad debt, surplus lines affidavits, issuance of client invoicing and certificates of insurance and auto identification cards Qualifications The Requirements * Targeted 5+ years of commercial Property & Casualty insurance knowledge/experience in a client-facing role, or demonstrated capabilities to complete role responsibilities * Able to apply knowledge of coverage forms in the analysis of program design, the identification of coverage gaps, and ongoing coverage consultation * Depending on the complexity of accountability to understand, interpret, analyze, and/or present analytical models * Relationship Management skills: ability to leverage internal and external relationships to bring WTW resources and assets tailored to client needs * Negotiation skills - the ability to drive conflict resolution and secure concessions without damaging relationships. * Business Acumen; knowledge of strategy, tactics, and solutions for the client, and/or in the marketplace * Knowledge of commercial insurance renewal end-to-end process, steps and owners * Excellent verbal and written communication skills; group presentation skills, ability to drive complex/technical conversations * Daily management of work assignments, mentoring, and collaboration with a Client Specialist * Receptive to feedback; critical thinking and problem-solving skills, high adaptability * Supports Client Advocate (CA) in advocating for change. Provides encouragement, takes control of client deliverables, and team projects, leads key delivery areas, collaborates with internal/external stakeholders, and provides clear guidance to ensure others fulfill roles effectively * Strong project management skills: Support the CA in end-to-end oversight of large, complex, ambiguous, or multi-dimensional projects * Proficient Microsoft Office skills and familiarity with other relevant online tools * Must achieve and maintain an active insurance broker's P&C license, and complete various continuing education activities as needed * Insurance industry designations preferred but not required (CPCU, ARM, CIC, CRIS, CRM) This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified. Compensation and Benefits Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation. Compensation The base salary compensation range being offered for this role is $90,000-$120,000 USD per year. This role is also eligible for an annual short-term incentive bonus. Company Benefits WTW provides a competitive benefit package which includes the following (eligibility requirements apply): * Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program) * Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (Washington State only) * Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records. At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution. We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more. EOE, including disability/vets
    $90k-120k yearly 24d ago
  • Associate Client Advocate - Midwest Region

    WTW

    Columbus, OH

    ** WTW is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, WTW has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas - the dynamic formula that drives business performance. Together, we unlock potential. Learn more at **wtwco.com** . **Description** The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal delivery activities. The ACA is responsible for supporting client relationships, strategy development, and execution at the insurance program level. This role works in conjunction with a Producer and Client Advocate within our Retail & Distribution Industry Vertical Division (IVD). The Associate Client Advocate (ACA) owns client service activities and client engagement in those activities through daily coordination with an assigned Client Specialist in our Global Service Delivery (GSD) Team. The ACA is the primary point of contact for providing all service, escalation, and placement to meet the client's insurance and risk management needs. The ACA has a strong connection to the client's business with a fundamental understanding of its industry and aids in opportunities to maximize the profitability of existing clients by supporting new business efforts. The primary responsibility of the Associate Client Advocate is to provide an exceptional client experience, with a primary focus on direct client engagement and retention of that business. This includes engaging with sales and broking to understand marketplace changes, design and deliver client presentations/proposals, assist and respond to defensive RFPs, and attend oral presentations where required. As an ACA you are expected to have: + Basic negotiation skills and demonstrated experience + Basic account management skills and demonstrated experience + Basic project management skills and demonstrated experience + Strong presentation skills + Ability to adapt to change + Solid organization skills + Ability to mentor a Client Specialist colleague As an ACA you have the potential to serve as a mentor to other ACAs, a partner/ team member for others within your IVD, or an ACA Leader. Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. **The Role** + Retains existing book of business, develops, and strengthens client relationships + Identifies, engages, and integrates delivery of all WTW internal resources to deliver an exceptional client experience + Provides direct or supporting strategic planning and consulting advice to clients; monitors insurance and risk management needs in collaboration with WTW resource, practice, and industry groups. + Recommend appropriate solutions throughout the policy term (including acquisition due diligence) + Maximizes the profitability of the client account & drives retention of that business + In collaboration with the Client Advocate, actively expands existing client relationships and supports new business prospecting + Collaborates with client teams during Internal and External Strategy Meetings + Engages with sales and broking to understand marketplace changes + Supports the fee/compensation agreement and overall client invoicing processes + Supports defensive RFP responses + Aids in the design and delivery of full client presentations/proposals, client advocacy reports, client service plans and schedules + Coordinates the renewal process to establish and implement the client-specific renewal strategy, collaborates with WTW resources and industry groups to develop and deliver renewal to clients + Ensures all policy requirements (legal, regulatory & compliance) are met + Client-level coordination & management of all service delivery (GSD) + Engage Service Liaisons (Subject Matter Expert or Client Operations Specialist) on escalations + Gather and receive all client information working in collaboration with the Client Specialist + Responsible for coordination of all service delivery activities such as audits, completing second pair of eyes review on policies, resolving all accounting issues, managing aged receivables and bad debt, surplus lines affidavits, issuance of client invoicing and certificates of insurance and auto identification cards **Qualifications** **The Requirements** + Targeted 5+ years of commercial Property & Casualty insurance knowledge/experience in a client-facing role, or demonstrated capabilities to complete role responsibilities + Able to apply knowledge of coverage forms in the analysis of program design, the identification of coverage gaps, and ongoing coverage consultation + Depending on the complexity of accountability to understand, interpret, analyze, and/or present analytical models + Relationship Management skills: ability to leverage internal and external relationships to bring WTW resources and assets tailored to client needs + Negotiation skills - the ability to drive conflict resolution and secure concessions without damaging relationships. + Business Acumen; knowledge of strategy, tactics, and solutions for the client, and/or in the marketplace + Knowledge of commercial insurance renewal end-to-end process, steps and owners + Excellent verbal and written communication skills; group presentation skills, ability to drive complex/technical conversations + Daily management of work assignments, mentoring, and collaboration with a Client Specialist + Receptive to feedback; critical thinking and problem-solving skills, high adaptability + Supports Client Advocate (CA) in advocating for change. Provides encouragement, takes control of client deliverables, and team projects, leads key delivery areas, collaborates with internal/external stakeholders, and provides clear guidance to ensure others fulfill roles effectively + Strong project management skills: Support the CA in end-to-end oversight of large, complex, ambiguous, or multi-dimensional projects + Proficient Microsoft Office skills and familiarity with other relevant online tools + Must achieve and maintain an active insurance broker's P&C license, and complete various continuing education activities as needed + Insurance industry designations preferred but not required (CPCU, ARM, CIC, CRIS, CRM) This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified. **Compensation and Benefits** Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation. **Compensation** The base salary compensation range being offered for this role is $90,000-$120,000 USD per year. This role is also eligible for an annual short-term incentive bonus. **Company Benefits** WTW provides a competitive benefit package which includes the following (eligibility requirements apply): + **Health and Welfare Benefits:** Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program) + **Leave Benefits:** Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (*********************************************************************************************************** ( _Washington State only_ ) + **Retirement Benefits:** Contributory Pension Plan and Savings Plan (401k). Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records. At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution. We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more. **EOE, including disability/vets**
    $90k-120k yearly 60d+ ago
  • Client Success Associate

    Arrive Logistics 3.5company rating

    Columbus, OH

    Job DescriptionWho We AreArrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We're committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There has never been a more exciting time to get on board, so read on to learn more and apply today! Who We Want This role will focus on mastering the basics of what it takes to deliver Operational Excellence. As a Client Success Associate, you will be responsible for the daily operations of existing and new client accounts brought on by our sales team. You will focus on load building, scheduling appointments, tracking shipments while providing timely updates internally and externally, and closing out loads. You will work on mastering these skills, and work to develop other tasks to continue building your skill set within Client Success. You must be detail and process oriented, customer obsessed, efficient, proactive, solutions driven, and comfortable with effectively performing operational duties independently, as well as working collaboratively across our different departments.What You'll Do Manage load board on a daily basis, which includes detailed data entry in load building and scheduling, tracking, reviewing available loads, and closing out loads to ensure overall execution Focus on accuracy and timeliness while building loads for our customer account(s) Obtain pickup and delivery appointments from the shippers and consignees within your customer's network Deliver effective and timely communication with Carrier reps and customer contacts when rescheduling pickups, deliveries, and while obtaining accurate tracking updates Communicate with customer contacts proactively when a shipment will be delayed Developing Tasks Understand the Customer's committed lanes and when to accept or reject loads being tendered by the customer Establish a strong understanding and knowledge base of the industry, foundational skills, and of Arrive operations with a drive for continued educational opportunities Consistently working towards expanding your relationship with your customer contacts by delivering timely and professional communication Work with BD and Carrier counterparts to navigate issues that occur to provide best-in-class customer service Determine how to maximize profitability with the freight that is available by looking at appointment times, flexibility, and other attributes that will get the best possible rate Prioritize exceptions by working with the Carrier team to provide timely updates to customers Proactively work with management to determine any potential concerns for aging for your customer Qualifications Bachelor's degree in a relevant field of study preferred Proven demonstration of commitment and work ethic in a school or work setting Fast-paced and able to multitask in a high-pressure environment Polished communicator with exceptional interpersonal skills, both verbal & written Able to take verbal/written instruction and execute with confidence Your Arrive ExperienceWhen we say “award-winning culture,” we mean it. We've been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we're not in it for the trophies. We're committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive's walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos. Notice: To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact ************************************* for verification.
    $48k-82k yearly est. 7d ago
  • Client Service Associate

    Gryphon Financial Partners LLC 3.6company rating

    Columbus, OH

    Provide exemplary service to Gryphon Financial Partners clients. Manage day to day aspects of the client experience. Qualifications: Organized, detail oriented and ability to multi-task Strong verbal and written communication skills Diligent follow up skills Proficient with Microsoft Office Professional and exemplifies all brand attributes of Gryphon Financial Partners Job Accountabilities: Onboarding New Clients Client Service and Maintenance Client Relationship Building Investment Document Execution Family Office Services Assistance
    $54k-87k yearly est. 21d ago
  • Client Relationship Representative

    Bela Brand Bat

    Columbus, OH

    About Us At Bela Brand Bat, we are committed to excellence, precision, and innovation. As a dynamic and forward-thinking company, we pride ourselves on maintaining an environment that values professionalism, creativity, and continuous growth. Our mission is to empower both our clients and our team members to reach their highest potential through dedication, organization, and outstanding service. Job Description We are seeking a motivated and detail-oriented Client Relationship Representative to join our growing team in Columbus, OH. The ideal candidate will serve as the primary point of contact for our clients, ensuring that their needs are understood, met, and exceeded. This position offers the opportunity to work in a dynamic environment where strong communication and problem-solving skills are key to success. Responsibilities Build and maintain lasting relationships with clients through consistent and professional communication. Understand client needs and provide tailored solutions aligned with company standards. Coordinate with internal departments to ensure efficient delivery of products and services. Monitor client accounts and identify opportunities for improvement or growth. Handle inquiries, resolve issues promptly, and ensure client satisfaction at every stage. Qualifications Qualifications Excellent interpersonal and communication skills. Strong organizational and multitasking abilities. Ability to work independently and as part of a team in a fast-paced environment. Professional demeanor and commitment to client excellence. Proficiency in basic office software and customer management systems. Additional Information Benefits Competitive annual salary of $57,000 - $61,000. Career growth and professional development opportunities. Supportive and collaborative work culture. Comprehensive training and mentorship. Health, dental, and vision insurance options.
    $57k-61k yearly 59d ago
  • Junior Client Relationship Specialist

    OPOC.Us

    Worthington, OH

    Department: EXECUTIVE HEALTH Division: Corporate Job Status: Full-Time Work Shift: 8:00 AM - 5:00 PM Days Worked: Mon., Tue., Wed., Thu., Fri. Hour Per Week: 40Job Description OPOC.us is a national, market leading organization in the areas of Employee Benefits, Retirement Plan Administration, Risk Management, and Business Success Services (HR and Payroll), specializing in the delivery of FORTUNE 500 “One-Point-of-CARE” solutions for small and mid-sized organizations. For over three decades, OPOC.us has successfully developed relationships that reinforce Branding, Culture Building, and EmployeeCARE, which are designed to take your company into the future. OPOC.us enjoys a national presence, delivering service to a broad spectrum of corporate clients across America. We are looking for a positive and energetic Jr. Client Relationship Specialist with a dedicated sense of responsibility to join the EmployerCARE team. The primary responsibility of this role is supporting the Client Relationship Specialist's efforts to ensure that client needs are understood and satisfied, while learning the role from the ground up. This position offers the opportunity to develop your ability to build and manage client relationships, lead multiyear strategic planning, and maintain a proactive approach with managing the day-to-day compliance and workflow of the client business. Ideal candidates must be team players, have excellent verbal and written communication skills and excel at customer service, internal and external.Requirements: Excellent written and verbal communication skills. Ability to obtain appropriate licensing, including Ohio Health and Life. Knowledge of office management systems and procedures Working knowledge of office equipment, like printers and fax machines Proficiency in MS Word, MS Excel, and MS PowerPoint Excellent time management skills and the ability to prioritize work Attention to detail and problem-solving skills Strong organizational skills with the ability to multi-task Skilled at collaborating with internal departments to facilitate client need fulfillment. Great critical thinking skills and the ability to collect and analyze data to learn more about consumer behavior. Attention to detail and skilled at keeping accurate records and account notes. Maintain updated knowledge of company products and services. Commitment to acting as a client advocate with a focus on improving the buyer experience. Compensation: The target salary is $40,000 - 50,000 OPOC.us offers a competitive wage and benefits package, as well as an opportunity for commission and growth for driven individuals. Benefits: 401K with company matching. Medical insurance Dental insurance Vision insurance Company paid life insurance. 8 paid holidays plus generous paid time off. Company paid TelAssurance, a wellness benefit that offers unlimited telemedicine and a robust Rx program. Onsite gym and health coaching And most of all, the opportunity to grow and develop in a supportive and positive work environment! OUR GROWTH OPPORTUNITIES:At OPOC, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit, and unwavering commitment to the customer can take you and your career to new places!
    $40k-50k yearly Auto-Apply 15d ago
  • Client Representative (Contract Opportunity) Columbus, OH

    Liniumit

    Columbus, OH

    Our client a premier financial services firm is looking to expand their growing team in Columbus, Oh. Apply Today! • Answers calls and respond to emails. • Handles customer inquiries both telephonically and by email. • Researches required information using available resources. • Manages and resolves customer complaints. • Provides customers with product and service information. • Enters new customer information into system. • Updates existing customer information. • Processes orders, forms and applications. • identifies and escalates priority issues. • Route calls to appropriate resource when necessary. • Follows up customer calls where necessary. • Documents all call information per standard operating procedures. • Complete call logs. • Produces call reports. • Other duties as assigned
    $35k-56k yearly est. 60d+ ago
  • Account Service Representative (Columbus, Ohio)

    Sonic Healthcare USA 4.4company rating

    Columbus, OH

    We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members! JOB DESCRIPTION Position: Account Service Representative (ASR) - Columbus, Ohio Position Summary: Account Service Representatives are positions assigned to the Sales Department in Toledo, OH. Each representative is tasked with territory management of an existing territory. In order to fully service their territory, each ASR will be provided a list of accounts specific to their territory. Managing such accounts shall consist of assessment of service needs, financial assessment, and overall growth of each account. Principle Responsibilities: Territory management of a specific territory. To comply with all policies and procedures of the company. Follow up on a timely basis to all client and employee requests. Insure proper documentation and materials are accurately completed. Perform financial assessments of existing accounts. Develop Organic Growth within assigned territory. Communicate effectively and professionally with internal and external employees. Scope: It is imperative that each ASR manage their time appropriately and efficiently. Much of their time will be spent building relationships and communicating client's issues to the operations department. It is the responsibility of each ASR to manage the financial relationship as well as service aspects of each client within the assigned territory. Education: College degree in Business Management and or Marketing preferred but not required. Experience: Previous outside service management in the medical field of 2 years preferred but not required. Skills: The ability to communicate effectively orally and written. All ASR's are to manage their time efficiently and complete their pending paperwork accurately and timely. Scheduled Weekly Hours: 40 Work Shift: Job Category: Sales Company: Sonic Healthcare USA, Inc Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $28k-35k yearly est. Auto-Apply 60d+ ago
  • Asset Management - Client Service Contract Team - Contract Specialist - Associate

    JPMC

    Columbus, OH

    Take charge of the contract management process for J.P. Morgan's diverse investment products, where your expertise drives business growth, strengthens key partnerships, and puts you at the center of high-impact collaboration with senior leaders and industry experts. As the Contract Specialist within JP Morgan's Asset Management you are an accountable member of the US Intermediary Contract team with primary responsibility for the contract management process - approval, negotiations and administration for the J.P. Morgan Mutual Funds, Global Liquidity, 529, Commingled, ETF, Alternatives and Managed Account businesses. This includes responsibility for the approval process, administration, preparation, and negotiation of contracts, coordination of due diligence, and responsibility for processes and controls relating to the timely completion of contracts. These contracts play a critical role in enabling business growth and maintaining relationships with our Intermediary partners. This position fosters relationships and regularly interacts with senior management, sales teams, business leaders, and legal and compliance personnel across multiple investment lines (US Funds, Institutional, Global Liquidity, Separately Managed Account businesses). Job responsibilities Manage the standard contract and governance process; ownership of the bespoke/negotiated contracts, across our various investment products; information resource to legal, line of business senior management, sales and service teams in Funds impacted by the contract process Maintain central records for all contracts and respective fee arrangements with financial intermediaries; includes accountability for data integrity and oversight of contract management tool. Maintenance and ownership of department contract procedures Partner with internal legal - running the weekly meeting, manager, compliance, invoice team, product, sales management and management of other functional areas to coordinate effective, fluid and timely management of the contract negotiation process Expected to make decisions concerning the day-to-day operation of the various entities, exercise good judgment and escalate issues appropriately Anticipate the needs of clients and work to consistently meet or exceed those needs, will require regular interaction with senior level personnel at the Funds' distribution partners Work independently or in coordination with internal sales team to address client inquiries and respond to information requests Become the agreement expert; fully understand how J.P. Morgan Funds conducts business across various sales channels and client segments Required qualifications, capabilities, and skills Bachelor's degree required Experience in asset management, compliance, or legal Strong time, project management, and organizational skills in deadline-driven environments Motivated self-starter focused on client service, able to work independently and as part of a team Mindset for continuous process improvement, influencing change and collaboration across the organization Solution-oriented, leading initiatives to enhance processes and drive results. Excellent communication and presentation skills, able to tailor messages for various audiences; proficient in Microsoft Office (Word, Excel, PowerPoint) and reporting Preferred qualifications, capabilities, and skills FINRA Series 6 or 7 strongly preferred
    $30k-48k yearly est. Auto-Apply 60d+ ago
  • Asset Management - Client Service Contract Team - Contract Specialist - Associate

    Jpmorganchase 4.8company rating

    Columbus, OH

    Take charge of the contract management process for J.P. Morgan's diverse investment products, where your expertise drives business growth, strengthens key partnerships, and puts you at the center of high-impact collaboration with senior leaders and industry experts. As the Contract Specialist within JP Morgan's Asset Management you are an accountable member of the US Intermediary Contract team with primary responsibility for the contract management process - approval, negotiations and administration for the J.P. Morgan Mutual Funds, Global Liquidity, 529, Commingled, ETF, Alternatives and Managed Account businesses. This includes responsibility for the approval process, administration, preparation, and negotiation of contracts, coordination of due diligence, and responsibility for processes and controls relating to the timely completion of contracts. These contracts play a critical role in enabling business growth and maintaining relationships with our Intermediary partners. This position fosters relationships and regularly interacts with senior management, sales teams, business leaders, and legal and compliance personnel across multiple investment lines (US Funds, Institutional, Global Liquidity, Separately Managed Account businesses). Job responsibilities Manage the standard contract and governance process; ownership of the bespoke/negotiated contracts, across our various investment products; information resource to legal, line of business senior management, sales and service teams in Funds impacted by the contract process Maintain central records for all contracts and respective fee arrangements with financial intermediaries; includes accountability for data integrity and oversight of contract management tool. Maintenance and ownership of department contract procedures Partner with internal legal - running the weekly meeting, manager, compliance, invoice team, product, sales management and management of other functional areas to coordinate effective, fluid and timely management of the contract negotiation process Expected to make decisions concerning the day-to-day operation of the various entities, exercise good judgment and escalate issues appropriately Anticipate the needs of clients and work to consistently meet or exceed those needs, will require regular interaction with senior level personnel at the Funds' distribution partners Work independently or in coordination with internal sales team to address client inquiries and respond to information requests Become the agreement expert; fully understand how J.P. Morgan Funds conducts business across various sales channels and client segments Required qualifications, capabilities, and skills Bachelor's degree required Experience in asset management, compliance, or legal Strong time, project management, and organizational skills in deadline-driven environments Motivated self-starter focused on client service, able to work independently and as part of a team Mindset for continuous process improvement, influencing change and collaboration across the organization Solution-oriented, leading initiatives to enhance processes and drive results. Excellent communication and presentation skills, able to tailor messages for various audiences; proficient in Microsoft Office (Word, Excel, PowerPoint) and reporting Preferred qualifications, capabilities, and skills FINRA Series 6 or 7 strongly preferred
    $56k-80k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Columbus, OH

    Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $27k-33k yearly est. Auto-Apply 60d+ ago
  • Custom Cabinet Sales Rep.

    Kitchen Refresh

    Columbus, OH

    We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Columbus area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)
    $29k-40k yearly est. 60d+ ago
  • Inbound Call Center Specialist

    Bright Bridge Group

    Columbus, OH

    We are seeking an skilled Inbound Call Center Specialist who will be responsible for handling incoming customer calls and delivering outstanding service. Your role will include addressing customer inquiries, resolving issues, and providing essential information about our products and services. If you have excellent communication skills and a passion for customer service, this position is for you! Key Responsibilities: Promptly answer incoming calls from customers and respond to inquiries with professionalism and courtesy. Identify customer needs and provide appropriate solutions, information, and support. Accurately document customer interactions, inquiries, and resolutions in our CRM system. Handle complaints and escalations effectively, ensuring customer satisfaction. Stay current on product offerings, promotions, and company policies to assist customers confidently. Collaborate with team members and other departments to resolve issues and improve service delivery. Meet individual and team performance metrics, including call handling time and customer satisfaction scores. Qualifications: Proven experience in a call center or customer service role, preferably in a high-volume environment. Excellent verbal communication skills and a friendly phone presence. Strong problem-solving abilities and a customer-first mindset. Ability to work efficiently under pressure while managing multiple tasks. Proficient in using computers and call center software.
    $27k-38k yearly est. 60d+ ago
  • Contact Center Agent

    Richwood Bank 3.9company rating

    Richwood, OH

    Job Description Contact Center Agent At Richwood Bank, our purpose is to inspire, protect, and celebrate anything that makes communities thrive. Have you ever wanted to work for a company that exceptionally lives its values? One hundred and fifty years ago, we began as a small community bank. Today, we are still a community bank - as well as a payroll processing team, a marketing agency, a coffee shop, and more. We have flipped the switch on traditional banking. Yet, we have always aimed to provide the very best customer experience, contribute to the greater good of our local communities, and make every effort to be the best employer in the area with a company culture that works hard to develop, recognize, and award its team members. The Contact Center Agent position is very important and valued because you will be educating and assisting our most valuable asset - our customer - in a new and challenging way. Our Contact Center Agents must be highly skilled and possess knowledge touching all areas of the Richwood Bank. Richwood Bank prides itself on unique culture and all team members should be active and engaged participants. Richwood Bank has a comprehensive benefits package for full time employees including but not limited to, medical and wellness program, dental, vision, employee assistance plan, life insurance and supplemental short-term disability. Full-time and part-time employees have access to a 401(k) plan, an enhanced Wellness program, tuition reimbursement and tons of professional development opportunities! Essential Functions Greets customers by phone and chat pleasantly and effectively Educates customers how to gain the most potential from the current services they have, and recognize opportunities to cross promote more products and services that will benefit their life goals Demonstrates knowledge of all accounts, products and services offered Supports customers with all account and service needs that are capable via phone or chat Sets appointments with customers who may need to be physically present for banking needs Communicates with teams and branches of appointments or customer follow up needs Stays current on rates for CDs, savings IRAs and interest-bearing checking Listens to customer needs and recommend the best solutions to help them succeed Assists team with miscellaneous office support as needed and when time allows Ensures work completed is accurate and appropriate. Verifies and validates all data to confirm accuracy and reliability. Paying close attention to details of all information received and entered. Skills and Abilities Excellent customer service skills The ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with bank exposure to loss and fraud Strong Problem-solving skills Mathematical skills In-depth knowledge of our bank products and services Work well under pressure and in a fast-paced environment Ability to identify opportunity to educate customers of more products and services that may fit their needs (cross promotion) Strong communication skills High degree of accuracy Detailed and organized Maintain confidentiality at all times Maintain a positive can-do attitude towards your team and customers Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Biley Act, Regulation E and teller roles and responsibilities relating to each act Punctual Driven to succeed and open minded to learn more about new technology within our industry Accurate typing skills; basic computer skills, including the use of word processing, spreadsheet software applications, and e-mail Education High School Diploma or GED required; college preferred One year banking required Equal Opportunity Employer/Disability/Veterans. Richwood Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $28k-32k yearly est. 2d ago
  • Customer Service Representative

    Mindlance 4.6company rating

    Dublin, OH

    Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************ Job Title : Customer Service Rep Job Location: 5151 Blazer Memorial Parkway, Dublin, OH 43017 Duration : 3 months Shift : Training - 8.30am - 5pm Then likely 2:30pm-11 pm with possibility of a Saturday included Job Description: Receive and place telephone calls. Perform data entry and use software programs. Maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Must document all calls and evaluate each account to determine if further research is necessary. Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner. Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management. Requires close attention to accuracy, performs independently, subject to practices and procedures. Qualifications CSR OR Call Center experience Additional Information Thanks & Regards, Mahesh Kumar | Team Recruitment | Mindlance, Inc. | W: ************ Email: ****************************
    $29k-36k yearly est. Easy Apply 60d+ ago
  • Body Shop Customer Service Representative

    Tansky Sawmill Toyota 4.2company rating

    Columbus, OH

    Job Description Ready to start a new career in the automotive industry? We're ready to invest in you! This is a great opportunity with hands-on training and dedication from our leadership team. Family-owned and operated since 1968, Tansky Sawmill Toyota has gained a prominent reputation for unmatched community involvement and the honest approach we take with our customers. We strive to offer our customers a valuable experience during each visit with us! If you have experience in retail sales, call center or any customer service role -- we want to talk to you! Responsibilities include but aren't limited to: Triage appointments and incoming customers Answer phones and direct inquiries to the proper department and follow up in a timely manner Calculate the customer's bill using the dealership's computer system Make changes accurately and issue receipts to customers Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution File Service Repair Orders Requirements: Excellent communication skills Basic accounting skills Detail-oriented Experience with Microsoft Office suite Automotive experience a plus Ability to communicate customers' interests, needs, and requests to management and sales personnel Professional personal appearance We Offer: Medical + Dental insurance 401k match program Paid training Paid time off
    $27k-31k yearly est. 13d ago
  • Account Service Representative

    R2 Logistics 4.0company rating

    Westerville, OH

    Are you looking for an opportunity in an energetic office environment that allows you to utilize your administrative and customer service skills? Ask yourself the following questions to see if the Account Service Representative at R2 Logistics is the right role for you: Are you an outgoing problem-solver who multitasks effectively and strives for perfection? Do you thrive in a fast-paced team-oriented setting? Would you describe yourself as proactive, persuasive, and disciplined? The Account Service Representative (ASR) plays a vital role in our operation's structure. As a third-party logistics provider (3PL), R2 Logistics provides shipping solutions for manufacturing customers nationwide. ASR's ensure seamless communication from order entry to freight delivery, allowing us to provide the highest level of customer service. Responsibilities: Data Entry - Accurately entering customer orders into the transportation management system; accounting for changes in linehaul costs, fuel surcharges, and customer requirements Tracking Shipments - Communicating via phone and email with contracted carriers to record their locations Problem Resolution - Proactively investigating issues that arise in transit, assessing their impact on delivery times, and working with team members to provide solutions to ensure on-time delivery Schedule management - Creating pickup and delivery appointments via phone and email; informing team members of any scheduling conflicts Book loads - Negotiating rates with partner carriers to cover shipments Assist with additional responsibilities as needed Requirements: A proactive approach to problem-solving Effective and persuasive communication skills Ability to provide outstanding customer service when faced with a challenge Excellent follow-up skills, with a keen eye for details Ability to multitask and produce results in a time-sensitive setting Energetic and positive attitude Benefits: Medical/Dental/Vision/Life insurance Paid holidays, vacation, and sick time 401K with company match Competitive compensation Full-cycle training (industry & position) Competitive base salary Opportunity for internal career advancement About R2 Logistics: Founded in 2007, R2 Logistics has thrived through the dedication and tenacity of our employees. We have become an industry leader through providing unparalleled customer service, based on a ‘strive to win' competitive mentality. As a third-party logistics (3PL) company, we provide our customers access to our network of contracted transportation providers. With no trucks of our own, we contract asset-based transportation companies to provide the equipment needed to move hundreds of daily shipments for our customers. R2 Logistics is an equal opportunity employer. All qualified applicants will receive consideration regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability, or Vietnam era or other protected veteran. R2 Logistics participates in E-Verify, and will provide the federal government with your Form I-9 information to confirm US work authorization upon acceptance of a job offer and completion of the Form I-9.
    $28k-34k yearly est. 15d ago
  • Customer Service Support Representative

    Labcorp 4.5company rating

    Dublin, OH

    LabCorp is seeking a Customer Service Support Representative to join our team in Dublin, OH. This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. The Customer Service Support Representative will provide product education and handle a wide variety of questions while ensuring a world-class customer experience. The ideal candidate will be passionate about Customer Service and motivated to work with a customer centric team in an innovative company. **Pay Range: $18.40 - $22.00 per hour All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Work Schedule: Monday-Friday 11:30am-0800pm with rotating Saturdays/Sundays/Holidays and OT as needed to meet dept. goals. This is NOT a remote position; this is located in the Dublin laboratory. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Job Duties/Responsibilities Act a liaison between LabCorp, the customer base and patients Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet Speak with customers in a courteous, friendly, and professional manner using protocol procedures Inquire, clarify, and confirm customer requirements and understanding of the solution Provide additional customer education and information as needed Qualify and establish inbound new customers requesting LabCorp's products and services Work in multiple databases to research complex issues and questions Notify clients of test results in a timely and accurate manner Review test forms for accuracy and report any discrepancies Participate in activities designed to improve customer satisfaction and business performance Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance Requirements High School Diploma or GED equivalent required Previous experience in a customer service role is preferred Experience working in a contact center/call center environment is preferred Prior healthcare industry, such as a physician's office or a hospital highly is a plus Knowledge of Microsoft Office suite is required Experience with Salesforce.com and/or Laboratory Information Systems is preferred Strong verbal and written communication skills and excellent ability to listen and respond Must be courteous with strong customer service orientation Excellent multitasking abilities required Strong flexibility and the ability to manage and adapt to changing priorities quickly Bilingual in English and Spanish highly desirable I f you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
    $18.4-22 hourly Auto-Apply 1d ago
  • Front Office/Customer Service Representative

    Closets By Design Columbus 4.1company rating

    Sunbury, OH

    Job DescriptionBenefits: 401(k) 401(k) matching Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance We are currently seeking an enthusiastic and motivated individual to immediately fill the position of Front Office/Customer Service. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion. Benefits Paid training and ongoing professional development (certifications, courses,...etc.). Paid holidays and paid time off. Health and retirement benefits. Not available at all locations. Open door policy with your manager. Responsibilities Answer and direct incoming phone calls and be responsible for booking appointments. Manage designers appointment calendars in CRM. Greet visitors and assist with office support needs. Deliver administrative support for office staff, sales team, and production/installation department. Complete general office duties with strong verbal and written communication skills. Requirements No degree is needed. We are looking for candidates with office experience. Proficient in Microsoft Office. Excellent phone etiquette. Strong personal organizational skills. Strong work ethic. Strong verbal and written communication skills. Customer oriented, friendly and enthusiastic. Closets by Design - Overview Closets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more. Closets by Design - Our Values Serve Others Be a Problem Solver Trust the Process We respond to all candidates within 24 hours and complete hiring in 7 days.
    $27k-33k yearly est. 2d ago

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