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The differences between client service technicians and technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a client service technician, becoming a technician takes usually requires 1-2 years. Additionally, a client service technician has an average salary of $48,433, which is higher than the $38,045 average annual salary of a technician.
The top three skills for a client service technician include customer service, troubleshoot and customer satisfaction. The most important skills for a technician are patients, customer service, and patient care.
| Client Service Technician | Technician | |
| Yearly salary | $48,433 | $38,045 |
| Hourly rate | $23.29 | $18.29 |
| Growth rate | 8% | 1% |
| Number of jobs | 136,761 | 596,842 |
| Job satisfaction | - | 2 |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 32% |
| Average age | 44 | 40 |
| Years of experience | 12 | 2 |
A client service technician visits the clients' locations to fix problematic equipment or complex machines that they find hard to move because of their connections with other outer systems or their sizes. Besides assisting clients and answering phone inquiries, client service technicians also install and test machinery, equipment, and products and guide customers to use the product correctly. They identify issues and evaluate the available data by using various diagnostic tools.
Technicians are skilled professionals who primarily work with technology in different industries. They are knowledgeable about the technical aspects of the various items they work with. They are usually working with electricity or with technological advancements. Technicians may be assigned to do the construction of equipment or materials related to their field of study. They may also be assigned to conduct diagnostics and other maintenance activities to ensure that the equipment works properly. Technicians may also be required to conduct basic repairs in case of problems. It is important that technicians have good analytical skills and decision-making skills.
Client service technicians and technicians have different pay scales, as shown below.
| Client Service Technician | Technician | |
| Average salary | $48,433 | $38,045 |
| Salary range | Between $25,000 And $90,000 | Between $24,000 And $58,000 |
| Highest paying City | - | San Jose, CA |
| Highest paying state | - | Hawaii |
| Best paying company | - | Microsoft |
| Best paying industry | - | Telecommunication |
There are a few differences between a client service technician and a technician in terms of educational background:
| Client Service Technician | Technician | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 32% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between client service technicians' and technicians' demographics:
| Client Service Technician | Technician | |
| Average age | 44 | 40 |
| Gender ratio | Male, 61.6% Female, 38.4% | Male, 75.2% Female, 24.8% |
| Race ratio | Black or African American, 5.2% Unknown, 3.8% Hispanic or Latino, 17.2% Asian, 1.7% White, 71.3% American Indian and Alaska Native, 0.7% | Black or African American, 9.4% Unknown, 4.2% Hispanic or Latino, 19.4% Asian, 4.9% White, 61.2% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 1% | 2% |