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The differences between client technical specialists and client support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a client technical specialist and a client support specialist. Additionally, a client technical specialist has an average salary of $83,205, which is higher than the $39,585 average annual salary of a client support specialist.
The top three skills for a client technical specialist include competitive landscape, cloud and CTS. The most important skills for a client support specialist are customer service, client support, and client service.
| Client Technical Specialist | Client Support Specialist | |
| Yearly salary | $83,205 | $39,585 |
| Hourly rate | $40.00 | $19.03 |
| Growth rate | 10% | 10% |
| Number of jobs | 148,983 | 136,163 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 62% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A client technical specialist offers technical support for applications and programs for staff members and customers. Client technical specialists coordinate the technology use of an organization. They recognize the composition and procedures of the company, assess its technology use and technological processes, and enhance its effectiveness. Their job includes training their staff and customers on the proper use of technical programs and applications. Skills in project management, technical writing, program languages, and data analysis are necessary for this job.
A client support specialist is responsible for assisting the clients' inquiries and concerns, resolving complaints, and processing requests regarding the goods and services offered by the company. Client support specialists manage the accuracy of client information on the database, maintaining client accounts, and ensuring the proper posting of payments. They also provide strategic techniques to sell products effectively by analyzing market trends and identify business opportunities that would generate more revenues and increase the company's profitability.
Client technical specialists and client support specialists have different pay scales, as shown below.
| Client Technical Specialist | Client Support Specialist | |
| Average salary | $83,205 | $39,585 |
| Salary range | Between $57,000 And $120,000 | Between $29,000 And $53,000 |
| Highest paying City | New York, NY | New York, NY |
| Highest paying state | Connecticut | New York |
| Best paying company | Ernst & Young | NTT Data International L.L.C. |
| Best paying industry | - | Manufacturing |
There are a few differences between a client technical specialist and a client support specialist in terms of educational background:
| Client Technical Specialist | Client Support Specialist | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 62% |
| Most common major | Computer Science | Business |
| Most common college | University of Pennsylvania | Stanford University |
Here are the differences between client technical specialists' and client support specialists' demographics:
| Client Technical Specialist | Client Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 76.5% Female, 23.5% | Male, 41.7% Female, 58.3% |
| Race ratio | Black or African American, 12.6% Unknown, 5.3% Hispanic or Latino, 13.8% Asian, 12.0% White, 55.9% American Indian and Alaska Native, 0.4% | Black or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |