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The differences between client technical specialists and field service specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a client technical specialist and a field service specialist. Additionally, a client technical specialist has an average salary of $83,205, which is higher than the $51,832 average annual salary of a field service specialist.
The top three skills for a client technical specialist include competitive landscape, cloud and CTS. The most important skills for a field service specialist are customer satisfaction, provide customer support, and customer support.
| Client Technical Specialist | Field Service Specialist | |
| Yearly salary | $83,205 | $51,832 |
| Hourly rate | $40.00 | $24.92 |
| Growth rate | 10% | 10% |
| Number of jobs | 148,983 | 104,134 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 35% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A client technical specialist offers technical support for applications and programs for staff members and customers. Client technical specialists coordinate the technology use of an organization. They recognize the composition and procedures of the company, assess its technology use and technological processes, and enhance its effectiveness. Their job includes training their staff and customers on the proper use of technical programs and applications. Skills in project management, technical writing, program languages, and data analysis are necessary for this job.
A field service specialist is responsible for visiting sites and driving down to clients' locations to provide support for their technical and mechanical issues. Field service specialists identify maintenance problems by asking questions to the clients and personally fix those errors, informing the clients of technical solutions. They also perform installation and quality check services to ensure the stability and efficiency of the technical components and materials. A field service specialist must have excellent communication and organizational skills, especially the ability to work for extended hours in the field to achieve the highest customer satisfaction.
Client technical specialists and field service specialists have different pay scales, as shown below.
| Client Technical Specialist | Field Service Specialist | |
| Average salary | $83,205 | $51,832 |
| Salary range | Between $57,000 And $120,000 | Between $33,000 And $81,000 |
| Highest paying City | New York, NY | Palo Alto, CA |
| Highest paying state | Connecticut | California |
| Best paying company | Ernst & Young | SAP |
| Best paying industry | - | - |
There are a few differences between a client technical specialist and a field service specialist in terms of educational background:
| Client Technical Specialist | Field Service Specialist | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 35% |
| Most common major | Computer Science | Electrical Engineering |
| Most common college | University of Pennsylvania | Stanford University |
Here are the differences between client technical specialists' and field service specialists' demographics:
| Client Technical Specialist | Field Service Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 76.5% Female, 23.5% | Male, 88.8% Female, 11.2% |
| Race ratio | Black or African American, 12.6% Unknown, 5.3% Hispanic or Latino, 13.8% Asian, 12.0% White, 55.9% American Indian and Alaska Native, 0.4% | Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 56.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |