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Client technical specialist vs field service specialist

The differences between client technical specialists and field service specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a client technical specialist and a field service specialist. Additionally, a client technical specialist has an average salary of $83,205, which is higher than the $51,832 average annual salary of a field service specialist.

The top three skills for a client technical specialist include competitive landscape, cloud and CTS. The most important skills for a field service specialist are customer satisfaction, provide customer support, and customer support.

Client technical specialist vs field service specialist overview

Client Technical SpecialistField Service Specialist
Yearly salary$83,205$51,832
Hourly rate$40.00$24.92
Growth rate10%10%
Number of jobs148,983104,134
Job satisfaction--
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 35%
Average age4242
Years of experience22

What does a client technical specialist do?

A client technical specialist offers technical support for applications and programs for staff members and customers. Client technical specialists coordinate the technology use of an organization. They recognize the composition and procedures of the company, assess its technology use and technological processes, and enhance its effectiveness. Their job includes training their staff and customers on the proper use of technical programs and applications. Skills in project management, technical writing, program languages, and data analysis are necessary for this job.

What does a field service specialist do?

A field service specialist is responsible for visiting sites and driving down to clients' locations to provide support for their technical and mechanical issues. Field service specialists identify maintenance problems by asking questions to the clients and personally fix those errors, informing the clients of technical solutions. They also perform installation and quality check services to ensure the stability and efficiency of the technical components and materials. A field service specialist must have excellent communication and organizational skills, especially the ability to work for extended hours in the field to achieve the highest customer satisfaction.

Client technical specialist vs field service specialist salary

Client technical specialists and field service specialists have different pay scales, as shown below.

Client Technical SpecialistField Service Specialist
Average salary$83,205$51,832
Salary rangeBetween $57,000 And $120,000Between $33,000 And $81,000
Highest paying CityNew York, NYPalo Alto, CA
Highest paying stateConnecticutCalifornia
Best paying companyErnst & YoungSAP
Best paying industry--

Differences between client technical specialist and field service specialist education

There are a few differences between a client technical specialist and a field service specialist in terms of educational background:

Client Technical SpecialistField Service Specialist
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 35%
Most common majorComputer ScienceElectrical Engineering
Most common collegeUniversity of PennsylvaniaStanford University

Client technical specialist vs field service specialist demographics

Here are the differences between client technical specialists' and field service specialists' demographics:

Client Technical SpecialistField Service Specialist
Average age4242
Gender ratioMale, 76.5% Female, 23.5%Male, 88.8% Female, 11.2%
Race ratioBlack or African American, 12.6% Unknown, 5.3% Hispanic or Latino, 13.8% Asian, 12.0% White, 55.9% American Indian and Alaska Native, 0.4%Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 56.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between client technical specialist and field service specialist duties and responsibilities

Client technical specialist example responsibilities.

  • Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
  • Install, configure and troubleshoot system hardware and software.
  • Build, repair, troubleshoot, maintain of desktops, laptops, and peripherals.
  • Perform server, PC, laptop, and printer repair either remotely or onsite depending on the problem.
  • Configure AirWatch mobile device management cloud solution.
  • Assist with integration of customer own applications and databases with clustering technology, and SAN base volume management.
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Field service specialist example responsibilities.

  • Manage and service access control technology to include Honeywell's StarII and TEMA, and PCSC MicroLPM and IQ series controllers.
  • Assist major corporations in establishing new PC systems.
  • Redesign TVM, LAN functionality to meet companies growing needs
  • Ensure compliance with OSHA requirements and regulations on a daily basis.
  • Resolve customer printing and scanning issues from primarily PC computer systems.
  • Learned and apply HVAC repair techniques on refrigerator containers, trailers and vehicles.
  • Show more

Client technical specialist vs field service specialist skills

Common client technical specialist skills
  • Competitive Landscape, 18%
  • Cloud, 17%
  • CTS, 10%
  • Technical Solutions, 9%
  • Pre Sales, 6%
  • Technical Aspects, 6%
Common field service specialist skills
  • Customer Satisfaction, 9%
  • Provide Customer Support, 7%
  • Customer Support, 6%
  • Troubleshooting Support, 5%
  • Technical Support, 5%
  • Level Troubleshooting, 5%

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