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The differences between client technical specialists and senior service specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a client technical specialist and a senior service specialist. Additionally, a client technical specialist has an average salary of $83,205, which is higher than the $79,566 average annual salary of a senior service specialist.
The top three skills for a client technical specialist include competitive landscape, cloud and CTS. The most important skills for a senior service specialist are customer service, work ethic, and emerging technologies.
| Client Technical Specialist | Senior Service Specialist | |
| Yearly salary | $83,205 | $79,566 |
| Hourly rate | $40.00 | $38.25 |
| Growth rate | 10% | 10% |
| Number of jobs | 148,983 | 78,239 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 49% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A client technical specialist offers technical support for applications and programs for staff members and customers. Client technical specialists coordinate the technology use of an organization. They recognize the composition and procedures of the company, assess its technology use and technological processes, and enhance its effectiveness. Their job includes training their staff and customers on the proper use of technical programs and applications. Skills in project management, technical writing, program languages, and data analysis are necessary for this job.
A senior service specialist is in charge of overseeing the daily operations at business establishments, ensuring smooth workflow and client satisfaction. They typically provide services to clients while working together with staff or other specialists. Among their responsibilities include identifying and meeting the clients' needs, preparing and processing documents, researching new business and client opportunities, and addressing issues and concerns, resolving them promptly and efficiently. Furthermore, as a senior service specialist, it is essential to lead and serve as a mentor to junior specialists while enforcing the company's policies and regulations.
Client technical specialists and senior service specialists have different pay scales, as shown below.
| Client Technical Specialist | Senior Service Specialist | |
| Average salary | $83,205 | $79,566 |
| Salary range | Between $57,000 And $120,000 | Between $52,000 And $120,000 |
| Highest paying City | New York, NY | New York, NY |
| Highest paying state | Connecticut | New York |
| Best paying company | Ernst & Young | Citi |
| Best paying industry | - | Technology |
There are a few differences between a client technical specialist and a senior service specialist in terms of educational background:
| Client Technical Specialist | Senior Service Specialist | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 49% |
| Most common major | Computer Science | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between client technical specialists' and senior service specialists' demographics:
| Client Technical Specialist | Senior Service Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 76.5% Female, 23.5% | Male, 32.6% Female, 67.4% |
| Race ratio | Black or African American, 12.6% Unknown, 5.3% Hispanic or Latino, 13.8% Asian, 12.0% White, 55.9% American Indian and Alaska Native, 0.4% | Black or African American, 10.4% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.6% White, 56.8% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |