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Commercial lines account manager vs insurance representative

The differences between commercial lines account managers and insurance representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a commercial lines account manager has an average salary of $57,372, which is higher than the $35,958 average annual salary of an insurance representative.

The top three skills for a commercial lines account manager include customer service, management system and cancellations. The most important skills for an insurance representative are customer service, patients, and health insurance.

Commercial lines account manager vs insurance representative overview

Commercial Lines Account ManagerInsurance Representative
Yearly salary$57,372$35,958
Hourly rate$27.58$17.29
Growth rate6%6%
Number of jobs84,35487,843
Job satisfaction--
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 45%
Average age4646
Years of experience--

What does a commercial lines account manager do?

A commercial lines account manager is an individual who provides quality service to clients as well as act as the daily liaison between insurance company, agent, and their clients. Commercial lines account managers are required to address various coverage issues and handle inside service work that is associated with the client's account. They must assist their clients in making appropriate coverage changes and educate them about coverage, exclusions, and exposures. Commercial lines account managers must also set up finance contracts with PFS and help negotiate rates if applicable.

What does an insurance representative do?

An insurance representative serves as a client's point of contact in insurance companies. Their responsibilities include researching client opportunities, reaching out to potential clients to offer products and services, discussing terms and policies, providing detailed advice, and assisting in every procedure, ensuring convenience and client satisfaction. Aside from securing sales, an insurance representative may also process applications and claims while adhering to the company's policies and regulations. Furthermore, they may also perform clerical tasks such as handling calls and correspondence, arranging appointments, and maintaining records of all transactions.

Commercial lines account manager vs insurance representative salary

Commercial lines account managers and insurance representatives have different pay scales, as shown below.

Commercial Lines Account ManagerInsurance Representative
Average salary$57,372$35,958
Salary rangeBetween $44,000 And $74,000Between $29,000 And $44,000
Highest paying CityBothell, WALacey, WA
Highest paying stateWashingtonWashington
Best paying companyUBSSantander Bank
Best paying industryStart-upFinance

Differences between commercial lines account manager and insurance representative education

There are a few differences between a commercial lines account manager and an insurance representative in terms of educational background:

Commercial Lines Account ManagerInsurance Representative
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 45%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Commercial lines account manager vs insurance representative demographics

Here are the differences between commercial lines account managers' and insurance representatives' demographics:

Commercial Lines Account ManagerInsurance Representative
Average age4646
Gender ratioMale, 12.8% Female, 87.2%Male, 29.8% Female, 70.2%
Race ratioBlack or African American, 9.3% Unknown, 3.6% Hispanic or Latino, 15.8% Asian, 4.9% White, 66.4% American Indian and Alaska Native, 0.1%Black or African American, 9.4% Unknown, 3.6% Hispanic or Latino, 16.1% Asian, 4.9% White, 65.9% American Indian and Alaska Native, 0.1%
LGBT Percentage7%7%

Differences between commercial lines account manager and insurance representative duties and responsibilities

Commercial lines account manager example responsibilities.

  • Collect, post, and manage account payments using QuickBooks financial software system.
  • Identify leads and convert opportunities in new markets for strategic business cloud base services.
  • Manage customer database in Salesforce.com.
  • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
  • Assist with multi-line phone system.
  • Create annual budgets and cam reconciliations.
  • Show more

Insurance representative example responsibilities.

  • Cold-Cal to generate leads for individual life and disability insurance and annuities.
  • Confer with AAA members to discuss options and plans for the insurance needs of family and services provide.
  • Promote AAA insurance to current, former, and potentially new customers by providing quality and accurate product knowledge.
  • Assist field agents with Medicare applications, review Medicaid state system regarding eligibility.
  • Review medical web sites and Medicare inquiry system to determine eligibility for Medicaid and other insurance policies.
  • Facilitate communications between doctors, hospitals, third party insurance companies and patients to obtain and verify patient billing information.
  • Show more

Commercial lines account manager vs insurance representative skills

Common commercial lines account manager skills
  • Customer Service, 21%
  • Management System, 9%
  • Cancellations, 9%
  • Insurance Coverage, 7%
  • Client Service, 7%
  • Account Management, 6%
Common insurance representative skills
  • Customer Service, 18%
  • Patients, 16%
  • Health Insurance, 6%
  • Medicaid, 4%
  • Insurance Coverage, 4%
  • Data Entry, 4%