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Commercial lines account manager vs lead agent

The differences between commercial lines account managers and lead agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a commercial lines account manager has an average salary of $57,372, which is higher than the $47,344 average annual salary of a lead agent.

The top three skills for a commercial lines account manager include customer service, management system and cancellations. The most important skills for a lead agent are inbound calls, customer care, and customer service.

Commercial lines account manager vs lead agent overview

Commercial Lines Account ManagerLead Agent
Yearly salary$57,372$47,344
Hourly rate$27.58$22.76
Growth rate6%6%
Number of jobs84,35456,112
Job satisfaction--
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 41%
Average age4646
Years of experience--

What does a commercial lines account manager do?

A commercial lines account manager is an individual who provides quality service to clients as well as act as the daily liaison between insurance company, agent, and their clients. Commercial lines account managers are required to address various coverage issues and handle inside service work that is associated with the client's account. They must assist their clients in making appropriate coverage changes and educate them about coverage, exclusions, and exposures. Commercial lines account managers must also set up finance contracts with PFS and help negotiate rates if applicable.

What does a lead agent do?

Lead agents assist with passenger-cargo acceptance and check-in and promote and sell air travel tickets to freight forwarders or the traveling public. Besides promoting safe travel and protecting the firm revenue and property, lead agents also assist distressed traveling customers. Also, lead agents interpret government rules to be observed for travel and cargo shipments. These professionals meet and dispatch aircraft within the required times and use their motor skills to complete related tasks.

Commercial lines account manager vs lead agent salary

Commercial lines account managers and lead agents have different pay scales, as shown below.

Commercial Lines Account ManagerLead Agent
Average salary$57,372$47,344
Salary rangeBetween $44,000 And $74,000Between $26,000 And $85,000
Highest paying CityBothell, WA-
Highest paying stateWashington-
Best paying companyUBS-
Best paying industryStart-up-

Differences between commercial lines account manager and lead agent education

There are a few differences between a commercial lines account manager and a lead agent in terms of educational background:

Commercial Lines Account ManagerLead Agent
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 41%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Commercial lines account manager vs lead agent demographics

Here are the differences between commercial lines account managers' and lead agents' demographics:

Commercial Lines Account ManagerLead Agent
Average age4646
Gender ratioMale, 12.8% Female, 87.2%Male, 54.8% Female, 45.2%
Race ratioBlack or African American, 9.3% Unknown, 3.6% Hispanic or Latino, 15.8% Asian, 4.9% White, 66.4% American Indian and Alaska Native, 0.1%Black or African American, 9.4% Unknown, 3.6% Hispanic or Latino, 16.0% Asian, 4.9% White, 66.0% American Indian and Alaska Native, 0.1%
LGBT Percentage7%7%

Differences between commercial lines account manager and lead agent duties and responsibilities

Commercial lines account manager example responsibilities.

  • Collect, post, and manage account payments using QuickBooks financial software system.
  • Identify leads and convert opportunities in new markets for strategic business cloud base services.
  • Manage customer database in Salesforce.com.
  • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
  • Assist with multi-line phone system.
  • Create annual budgets and cam reconciliations.
  • Show more

Lead agent example responsibilities.

  • Manage for multiple medical clients performing tasks such as medical billing, submitting insurance and verifying insurance including Medicare and Medicaid.
  • Line list development and route selection assistance through on-site and GIS review ensuring all landowners and property lines are identify.
  • Obtain current landowner and contact information from various courthouses and states in order to assist in FERC mandate maintenance operations.
  • Train new employees and troubleshoot Apollo computersystem.Onsite at Hewlett Packard/Agilent
  • Manage for multiple medical clients performing tasks such as medical billing, submitting insurance and verifying insurance including Medicare and Medicaid.
  • Conduct presentations regarding all policy information offer through AFLAC

Commercial lines account manager vs lead agent skills

Common commercial lines account manager skills
  • Customer Service, 21%
  • Management System, 9%
  • Cancellations, 9%
  • Insurance Coverage, 7%
  • Client Service, 7%
  • Account Management, 6%
Common lead agent skills
  • Inbound Calls, 28%
  • Customer Care, 15%
  • Customer Service, 7%
  • Outbound Calls, 4%
  • Computer System, 4%
  • VIP, 3%