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The differences between communication assistants and service assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a communication assistant and a service assistant. Additionally, a communication assistant has an average salary of $32,824, which is higher than the $31,928 average annual salary of a service assistant.
The top three skills for a communication assistant include customer service, web content and administrative tasks. The most important skills for a service assistant are excellent interpersonal, basic math, and customer satisfaction.
| Communication Assistant | Service Assistant | |
| Yearly salary | $32,824 | $31,928 |
| Hourly rate | $15.78 | $15.35 |
| Growth rate | 12% | 12% |
| Number of jobs | 14,878 | 69,115 |
| Job satisfaction | 4 | - |
| Most common degree | Bachelor's Degree, 71% | Bachelor's Degree, 49% |
| Average age | 43 | 43 |
| Years of experience | 12 | 12 |
A communication assistant is responsible for publishing content and analyzing brainstorming ideas to create an engaging publication. Communication assistants' duties include posting newsletters, spreading company updates through bulletin boards or digital contents, managing the organization's press release and media coverage, monitoring social media presence, developing strategic communication procedures with the team, and researching trends. They also perform administrative tasks as needed. A communication assistant must have excellent communication skills, both in writing and speaking, especially when interacting with a large group or writing content duties.
A Service Assistant's responsibility depends on the line of work or industry involved. However, the primary responsibility of a Service Assistant is to respond to a customer's inquiry and offer them assistance, a suggestion, or a solution. Aside from ensuring customer satisfaction, a Service Assistant may also process payments, discuss product information, and sell products or services in adherence to the company's policies and regulations. Furthermore, A Service Assistant needs to keep records of transactions at all times and report to management or supervisors.
Communication assistants and service assistants have different pay scales, as shown below.
| Communication Assistant | Service Assistant | |
| Average salary | $32,824 | $31,928 |
| Salary range | Between $22,000 And $47,000 | Between $23,000 And $43,000 |
| Highest paying City | Washington, DC | Washington, DC |
| Highest paying state | North Dakota | Hawaii |
| Best paying company | Beth Israel Deaconess Medical Center | |
| Best paying industry | Education | Government |
There are a few differences between a communication assistant and a service assistant in terms of educational background:
| Communication Assistant | Service Assistant | |
| Most common degree | Bachelor's Degree, 71% | Bachelor's Degree, 49% |
| Most common major | Communication | Business |
| Most common college | Northwestern University | Northwestern University |
Here are the differences between communication assistants' and service assistants' demographics:
| Communication Assistant | Service Assistant | |
| Average age | 43 | 43 |
| Gender ratio | Male, 34.8% Female, 65.2% | Male, 35.8% Female, 64.2% |
| Race ratio | Black or African American, 12.3% Unknown, 5.2% Hispanic or Latino, 18.3% Asian, 7.6% White, 54.5% American Indian and Alaska Native, 2.2% | Black or African American, 11.3% Unknown, 5.2% Hispanic or Latino, 20.4% Asian, 6.7% White, 54.2% American Indian and Alaska Native, 2.1% |
| LGBT Percentage | 11% | 11% |