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Computer consultant vs desktop support consultant

The differences between computer consultants and desktop support consultants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computer consultant and a desktop support consultant. Additionally, a computer consultant has an average salary of $94,331, which is higher than the $46,733 average annual salary of a desktop support consultant.

The top three skills for a computer consultant include technical support, database and linux. The most important skills for a desktop support consultant are desktop support, customer service, and troubleshoot.

Computer consultant vs desktop support consultant overview

Computer ConsultantDesktop Support Consultant
Yearly salary$94,331$46,733
Hourly rate$45.35$22.47
Growth rate10%10%
Number of jobs79,263100,650
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 52%
Average age4242
Years of experience22

What does a computer consultant do?

Computer Consultants assist a company's staff with computer system usage and issues. Computer consultants can be software programmers, hardware system installers, networking specialists, database specialists, and others.

What does a desktop support consultant do?

The duties of a desk support consultant vary on their line of work or industry of employment. Most of their responsibilities are likely to revolve around reaching out to clients through calls and correspondence, answering inquiries, troubleshooting, and providing corrective measures, all to attain customer satisfaction. Moreover, a desk support consultant may devise strategies to better communicate with clients, produce progress reports, and maintain accurate records of all transactions. Furthermore, it is essential to adhere to all policies and regulations at all times.

Computer consultant vs desktop support consultant salary

Computer consultants and desktop support consultants have different pay scales, as shown below.

Computer ConsultantDesktop Support Consultant
Average salary$94,331$46,733
Salary rangeBetween $67,000 And $131,000Between $33,000 And $64,000
Highest paying CitySan Francisco, CABoston, MA
Highest paying stateCaliforniaMassachusetts
Best paying companyNovartisNTT Data International L.L.C.
Best paying industryFinanceFinance

Differences between computer consultant and desktop support consultant education

There are a few differences between a computer consultant and a desktop support consultant in terms of educational background:

Computer ConsultantDesktop Support Consultant
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 52%
Most common majorComputer ScienceComputer Science
Most common collegeStanford UniversityMassachusetts Institute of Technology

Computer consultant vs desktop support consultant demographics

Here are the differences between computer consultants' and desktop support consultants' demographics:

Computer ConsultantDesktop Support Consultant
Average age4242
Gender ratioMale, 78.2% Female, 21.8%Male, 85.0% Female, 15.0%
Race ratioBlack or African American, 10.6% Unknown, 5.6% Hispanic or Latino, 16.0% Asian, 13.2% White, 54.2% American Indian and Alaska Native, 0.4%Black or African American, 11.1% Unknown, 5.3% Hispanic or Latino, 15.2% Asian, 13.5% White, 54.4% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between computer consultant and desktop support consultant duties and responsibilities

Computer consultant example responsibilities.

  • Manage hardware design, install custom Linux desktop operating system, integrate software written in C++.
  • Manage configuration and connectivity of customer virtual networks through VMware tools.
  • Convert existing VHS tapes into digital clips to use in Powerpoint.
  • Install and configure AcuConnect on the LINUX servers for thin client access from windows.
  • Diagnose connection to the on-campus networks and services through OS, VPN and/or proxy configuration.
  • Create, design and maintain web sites for small businesses using (HTML/DHTML, JavaScript, Perl/CGI )
  • Show more

Desktop support consultant example responsibilities.

  • Install and manage several networking components including routers, switches, routing switches, wireless access points, and hubs.
  • Manage update deployment and verify policy adherence utilizing SCCM.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Perform data backup, virus scanning, and OS updating procedures.
  • Create and support user accounts for VOIP network utilizing Cisco IP phones.
  • Configure all applications, changes, and deletions of MITEL VOIP systems.
  • Show more

Computer consultant vs desktop support consultant skills

Common computer consultant skills
  • Technical Support, 11%
  • Database, 6%
  • Linux, 6%
  • Troubleshoot, 6%
  • Desk Support, 5%
  • Microsoft Windows, 4%
Common desktop support consultant skills
  • Desktop Support, 12%
  • Customer Service, 11%
  • Troubleshoot, 8%
  • PC, 6%
  • Technical Support, 6%
  • OS, 4%

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